1,318 Employee Relations Manager jobs in the United Kingdom
Customer Relations Manager
Posted 3 days ago
Job Viewed
Job Description
RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.
Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.
Main duties will be;
- To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
- To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
- To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
- Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in
About You:
- Proven experience in a senior sales and marketing role within the care sector is essential
- Strong understanding of the private care market
- Exceptional leadership, communication, and relationship-building skills
- Strategic thinker with a results-driven mindset
- Willingness to travel across the specified regions
Why Join Us?
- Work with a supportive and forward-thinking team
Customer Relations Manager
Posted 3 days ago
Job Viewed
Job Description
RCH are looking for a Customer Relations Manager to work at Woodlands Care Centre, based in Central Cambridge
Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.
Main duties will be;
- To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
- To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
- To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
- Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in
About You:
- Proven experience in a senior sales and marketing role within the care sector is essential
- Strong understanding of the private care market
- Exceptional leadership, communication, and relationship-building skills
- Strategic thinker with a results-driven mindset
- Willingness to travel across the specified regions
Why Join Us?
- Work with a supportive and forward-thinking team
External Relations Manager
Posted 12 days ago
Job Viewed
Job Description
Location: Pembrokeshire, onsite HOURS: Full time Type : Staff role Salary range: Starting salary £77,975.00 per annum pro rata
Our client : Our client, based in the picturesque coastal region of Pembrokeshire and operating in the Oil & Gas industry, is looking for an External Relations Manager to join their Leadership Team.
Job Description/ The role : The role of External Relations Manager focuses on building and maintaining relationships with key stakeholders, including government agencies and industry bodies, while driving communication, collaboration, and advocacy to support the company goals.
Responsibilities:
- Build and maintain strategic relationships with external stakeholders.
- Develop and manage the stakeholder relations map.
- Represent the organisation at meetings, conferences, and events.
- Strengthen partnerships with neighbouring stakeholders.
- Support external relations and communications for strategic projects.
- Engage with government agencies and policymakers to advance priorities.
- Advocate for the organisation’s interests with key stakeholders.
- Collaborate with Shareholder representatives.
- Partner with local educational organisations to promote skill requirements.
- Oversee crisis communications and media-related activities.
What is required from you:
- Demonstrated experience in external relations, public affairs, or a related field.
- Skilled in developing and implementing communication strategies.
- Strong media and spokesperson expertise.
- Exceptional interpersonal, communication, negotiation, and influencing abilities.
- Proficiency in managing crisis communications and media engagements
How to Apply: If you would like some further information for the role of External Relations Manager, please email (url removed) with a copy of your most recent CV
Apply now! We prefer not to use closing dates as we aim to get the best candidate to our client as soon as possible so if you are considering this External Relations Manager vacancy but haven’t yet updated your CV, do get in touch and let us know! In a busy job market, it’s important to get ahead of the competition!
Equal Opportunity Employer : Applications are encouraged from all sectors of the community
ENERGY
#sunnyrecruitment
Customer Relations Manager
Posted 15 days ago
Job Viewed
Job Description
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals.
At Newton House and Milngavie Manor the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations.
Our luxury care home provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
- 25 days holiday (plus Bank Holidays).
- A supportive and collaborative working environment.
- Opportunities for professional development and training.
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Workplace pension
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - T&Cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families.
- Manage sales enquiries to maximise sales and occupancy of the care home.
- Host prospective customer visits, complete follow up calls, identifying key referral groups.
- Support the development of the marketing strategy to support the Group Sales Team.
- Develop and maintain a high profile within the local community to promote the care home.
- Maximise profit performance of sales to meet or exceed targets.
- Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
- Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.
The successful applicant will have:
- Possess demonstrable experience working in a similar sales role, with healthcare industry.
- Sales and Customer service experience is essential in a face to face or business to customer capacity.
- Engaging stakeholder relationship skills
- Experience working with multidisciplinary teams to support project delivery.
- Be decisive, self-motivated, proactive, flexible, and adaptable.
Newton House and Milngavie Manor are part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Public Relations Manager
Posted 15 days ago
Job Viewed
Job Description
Job Title: Public Relations Manager
Location: Cardiff
Hours: 39 hours per week
Shift Patterns: Monday- Thursday 8.30am -5.00pm | Friday 8.30am - 4.00pm
Salary: £34,000.00 per annum
Benefits: 30 days holiday | 20% Discounts Across the Group | Pension
Our client are seeking a Campaign and PR Managerto join their Marketing Team. This role is responsible for proactive and reactive PR activity with the aim of building a positive brand image and driving awareness with new audiences. This position would suit someone who has a strong background in developing and implementing PR and Campaign strategies, organising events, and handling any potential crises. The role requires strong communication, interpersonal, and organisational skills.
Job responsibilities
- Developing and implementing the PR and Campaign Strategy to achieve organisational goals
- Working collaboratively with external agencies including PR and Creative
- Writing and editing press releases, e-mails, articles, and other promotional materials
- Organizing and managing events such as launch parties, product launches, and public appearances
- Developing and implementing crisis communication strategies to manage and mitigate negative publicity
- Monitoring media coverage, Social comments, analysing public perception, and identifying potential reputational risks
- Developing and managing the PR budget, tracking expenses, and ensuring cost-effectiveness
- Tracking and analysing PR campaign performance, measuring results, and reporting on key metrics
- Generating engaging brand content to drive reputation, expertise and awareness
- Main point of contact for Charity partners, driving engaging activity and content to drive awareness and coverage for brand.
- Keeping track of competitor marketing and PR activity to identify opportunities and stay ahead of emerging trends
- Working with Celebrity Ambassadors to maximise awareness, content and positive association
- Supporting site openings with effective PR and Marketing launch programme
- Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI)
- Working collaboratively with cross-functional teams, including: Buying, E-Commerce, Visual Merchandising & Creative, to establish cohesive and successful campaigns
The ideal candidate will have:
- PR or Marketing Qualification: A degree (or equivalent) in PR, Marketing or a related field
- Excellent communication and interpersonal skills: Ability to write engaging copy, respond to inquiries, and effectively communicate with stakeholders.
- Creativity: Generating fresh and innovative campaigns to capture audience attention.
- Analytical and problem solving skills: Ability to analyse campaign data, identify issues and develop solutions.
- Multitasking: Managing multiple campaigns and tasks simultaneously and under pressure.
- Proficiency in media relations and crisis communication: Press office and Crisis Management experience
- Ability to work effectively under pressure and in a fast-paced environment
- Project management skills: Proficiency in planning, managing, and successfully launching campaigns on time and within budget
- Campaign Execution: Managing the end-to-end process of campaigns, from briefing agencies and freelancers to overseeing content creation and distribution
- Stakeholder Management: Collaborating with internal teams (e.g., sales, product development) and external agencies to ensure alignment and seamless execution
If you feel these qualities describe you, then we would like to hear from you.
Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED .
Customer Relations Manager
Posted 15 days ago
Job Viewed
Job Description
Customer Relations Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer Relations Manager
Care Home: The Belmont
Hours per week: 40 hours per week
Salary: 50,000 per annum plus commission
About the role:
We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.
The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.
Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check and uniform
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.
About Sanders Senior Living:
Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.
Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Employee Relations Manager
Posted 4 days ago
Job Viewed
Job Description
The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategiesu2019 execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates.
This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.
Key job responsibilities
EUROPEAN WORKS COUNCIL (EWC) MANAGEMENT
- Lead the preparation of EWC meetings across all functions, Business Lines, and countries.
- Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader.
- Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details.
- Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval.
PROJECTs & POLICIES COORDINATION
- Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement.
- Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU.
COMPENSATION & BENEFITS LIAISON
- Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees.
Basic Qualifications
- University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor.
- Understanding of EU labor laws, particularly those related to European Works Councils
- Experience in managing complex projects and / or programs within matrix environment.
- Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German.
Preferred Qualifications
- Experience working on complex labor challenges at EU country or pan-EU level.
- Experience in change management and project coordination in a matrix and multinational environment
- Familiarity with compensation and benefits practices and challenges in the EU context
- Organizational and time management skills, with the ability to manage multiple priorities
- Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans.
- Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level.
- Capable of working independently in fast paced, ambiguous environments.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
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Employee Relations Manager
Posted 4 days ago
Job Viewed
Job Description
The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategiesu2019 execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates.
This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.
Key job responsibilities
EUROPEAN WORKS COUNCIL (EWC) MANAGEMENT
- Lead the preparation of EWC meetings across all functions, Business Lines, and countries.
- Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader.
- Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details.
- Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval.
PROJECTs & POLICIES COORDINATION
- Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement.
- Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU.
COMPENSATION & BENEFITS LIAISON
- Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees.
Basic Qualifications
- University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor.
- Understanding of EU labor laws, particularly those related to European Works Councils
- Experience in managing complex projects and / or programs within matrix environment.
- Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German.
Preferred Qualifications
- Experience working on complex labor challenges at EU country or pan-EU level.
- Experience in change management and project coordination in a matrix and multinational environment
- Familiarity with compensation and benefits practices and challenges in the EU context
- Organizational and time management skills, with the ability to manage multiple priorities
- Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans.
- Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level.
- Capable of working independently in fast paced, ambiguous environments.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Employee Relations Manager
Posted 6 days ago
Job Viewed
Job Description
The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategiesu2019 execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates.
This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.
Key job responsibilities
EUROPEAN WORKS COUNCIL (EWC) MANAGEMENT
- Lead the preparation of EWC meetings across all functions, Business Lines, and countries.
- Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader.
- Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details.
- Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval.
PROJECTs & POLICIES COORDINATION
- Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement.
- Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU.
COMPENSATION & BENEFITS LIAISON
- Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees.
Basic Qualifications
- University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor.
- Understanding of EU labor laws, particularly those related to European Works Councils
- Experience in managing complex projects and / or programs within matrix environment.
- Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German.
Preferred Qualifications
- Experience working on complex labor challenges at EU country or pan-EU level.
- Experience in change management and project coordination in a matrix and multinational environment
- Familiarity with compensation and benefits practices and challenges in the EU context
- Organizational and time management skills, with the ability to manage multiple priorities
- Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans.
- Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level.
- Capable of working independently in fast paced, ambiguous environments.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Employee Relations Manager
Posted 6 days ago
Job Viewed
Job Description
The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategiesu2019 execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates.
This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU.
Key job responsibilities
EUROPEAN WORKS COUNCIL (EWC) MANAGEMENT
- Lead the preparation of EWC meetings across all functions, Business Lines, and countries.
- Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader.
- Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details.
- Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval.
PROJECTs & POLICIES COORDINATION
- Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement.
- Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU.
COMPENSATION & BENEFITS LIAISON
- Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees.
Basic Qualifications
- University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor.
- Understanding of EU labor laws, particularly those related to European Works Councils
- Experience in managing complex projects and / or programs within matrix environment.
- Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German.
Preferred Qualifications
- Experience working on complex labor challenges at EU country or pan-EU level.
- Experience in change management and project coordination in a matrix and multinational environment
- Familiarity with compensation and benefits practices and challenges in the EU context
- Organizational and time management skills, with the ability to manage multiple priorities
- Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans.
- Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level.
- Capable of working independently in fast paced, ambiguous environments.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.