863 Employee Relations Specialist jobs in the United Kingdom

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Objective:

This position is responsible for delivering core HR operations across the region, with a primary focus on ER (employee relations) investigations and HR administration.

Job Responsibilities:

• Provide guidance to managers and employees on employee relations matters in line with company policies and local employment laws.

• Manage the resolution of workplace conflicts, grievances, and disciplinary matters.

• Facilitate ER training for managers, supervisors, and employee-levels

• Support and deliver redundancy and restructuring processes in line with UK employment law and company policy as initiated by Project HR and Project Management

• Perform other duties as required by the HR Manager Policy & Compliance

• Oversee leave management including annual leave, sick leave, parental leave, and other statutory entitlements.

• Advise managers and employees on leave policies and processes.

• Provide guidance to employees and managers on eligibility, documentation, and return-to-work processes for family-related leaves

• Support the review and update of HR policies and procedures in alignment with legislative changes and best practices.

• Deliver advice, guidance and coaching of country level work visa requirements, work visa options, compliance and related HR/payroll work processes whilst ensuring compliance is maintained within the region

• Provide support to project HR staff, as required, ensuring consistency and compliance of regional HR activities including onboarding, managing assignments, redeployment, and separations

Basic Qualifications & Experience:

• Bachelor’s degree in human resources with proven experience in the UK

• CIPD certification or equivalent

• Significant work experience handling employee investigations

• Solid understanding of employment laws and HR best practices.

• High attention to detail, discretion, and ability to handle sensitive information.

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Objective:

This position is responsible for delivering core HR operations across the region, with a primary focus on ER (employee relations) investigations and HR administration.

Job Responsibilities:

• Provide guidance to managers and employees on employee relations matters in line with company policies and local employment laws.

• Manage the resolution of workplace conflicts, grievances, and disciplinary matters.

• Facilitate ER training for managers, supervisors, and employee-levels

• Support and deliver redundancy and restructuring processes in line with UK employment law and company policy as initiated by Project HR and Project Management

• Perform other duties as required by the HR Manager Policy & Compliance

• Oversee leave management including annual leave, sick leave, parental leave, and other statutory entitlements.

• Advise managers and employees on leave policies and processes.

• Provide guidance to employees and managers on eligibility, documentation, and return-to-work processes for family-related leaves

• Support the review and update of HR policies and procedures in alignment with legislative changes and best practices.

• Deliver advice, guidance and coaching of country level work visa requirements, work visa options, compliance and related HR/payroll work processes whilst ensuring compliance is maintained within the region

• Provide support to project HR staff, as required, ensuring consistency and compliance of regional HR activities including onboarding, managing assignments, redeployment, and separations

Basic Qualifications & Experience:

• Bachelor’s degree in human resources with proven experience in the UK

• CIPD certification or equivalent

• Significant work experience handling employee investigations

• Solid understanding of employment laws and HR best practices.

• High attention to detail, discretion, and ability to handle sensitive information.

Role: Employee Relations Specialist

Sector: Public and Not-for-Profit

Duration: Permanent

Location: Birmingham, B16 8TP - Hybrid

Salary: 50,401 per annum

Sellick Partnership are currently recruiting for an experienced Employee Relations Specialist to join our client based in Birmingham this role is offered on a hybrid basis with a minimum of 2 days a week required onsite for a permanent contract.

The ideal Employee Relations Specialist will be the go-to expert for all ER matters, leading the delivery of high-quality, legally compliant and people-centred advisory services across the organisation. Working closely with managers, offering guidance, coaching and training to help them handle complex cases with confidence and fairness, safeguarding the wellbeing of our employees and the organisation's reputation. The Employee Relations Specialist will lead and develop our ER advisory team; fostering a high-performing, customer-focused culture where service excellence is fundamental.

The duties of the Employee Relations Specialist include:

• ER Case Manager - Lead and manage complex or high-risk employee relations cases, including but not limited to grievance, absences, and capability etc.
• Ensure all ER advice is compliant, consistent, and aligned with the organisation's values
• Line manage a team of people advisors, overseeing day-to-day delivery, ensuring performance standards are met.
• Coaching and development - provide coaching and practical guidance to managers to develop their people management capabilities
• Oversee the accuracy, confidentiality, and compliance of all ER-related documentation and case records.
• Take ownership of assigned policies and support reviews in line with the policy schedule and legal developments
• Support HR business Partners in the delivery of small-scale change initiatives (redundancy and TUPE)
• Ensure all ER cases are accurately logged and maintained.
• Analyse and interpret HR case data and trends. Produce regular MI reports
• Build effective relationships with stakeholders across the business. Respond to service issues or complaints professionally and constructively. Monitor customer satisfaction and use feedback to inform service enhancements.
• Support the development and delivery of the ER-related learning for line managers and people services team.
• Share knowledge and best practice to improve internal capability and ensure a consistent approach.

The Employee Relations Specialist will ideally:

• Experience of managing complex ER Casework across multiple areas such as grievance, disciplinary etc.
• Line management experience
• Experience of working in a shared service or decentralised HR environment would be beneficial
• Strong knowledge of UK employment law
• Track record of supporting change programmes such as TUPE transfers and restructures
• Experience in reviewing and improving HR policies and Guidance materials

The ideal candidate will be CIPD Level 7 qualified in people management or working towards this.

The Employee Relations Specialist will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently.

Our client is hoping to have the Employee Relations Specialist in the role as soon as possible, therefore if you believe your experience meets the criteria above, please contact Charlotte Broomfield as soon as possible by calling the Derby office for Sellick Partnership or by submitted your CV directly.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

This role focuses on raising the firm's profile by securing positive media coverage for partners and key practices across UK and legal press. It involves developing and executing PR plans to promote thought leadership, events, campaigns, partner hires, and other marketing initiatives in the London market

Client Details

A leading law firm in London who are looking for a new PR and Comms Manager. You will report into the Associate Director of PR and Comms

Description

Serve as day-to-day media contact.

Research and secure media opportunities across national, trade, regional, and legal press.

Build relationships with target journalists and pitch story ideas.

Connect media with firm partners and coordinate media briefings.

Prepare partners for interviews and advise on press engagement.

Monitor editorial calendars and identify visibility opportunities.

Write press releases, pitches, and media content.

Develop compelling angles for firm news to boost media interest.

Maintain media contact database.

Attend practice group meetings to align PR with business goals.

Collaborate with external PR agencies to ensure aligned, conflict-free activity.

Profile

Strong organizational skills; able to prioritize, multitask, and work well under pressure.

Excellent written and verbal communication; produces high-quality drafts with minimal edits.

Solid grammar, vocabulary, and reading comprehension.

Skilled in handling complex topics, ideally legal-related.

Detail-oriented with a focus on quality.

Proficient in PR tools (media databases, monitoring platforms).

Proactive, collaborative, and highly motivated.

Professional, polite, and positive attitude.

Strong interpersonal and team-working skills.

Eager to learn and grow professionally.

Trustworthy with confidential information.

Proficient in Microsoft Office; familiar with legal software and social media (e.g. LinkedIn).

Job Offer

Permanent role

Manager position

Reporting into the AD of PR and Comms

Hybrid working - 3 days in the office

Salary up to 70k

London based role

Role: Employee Relations Specialist

Sector: Public and Not-for-Profit

Duration: Permanent

Location: Birmingham, B16 8TP - Hybrid

Salary: 50,401 per annum

Sellick Partnership are currently recruiting for an experienced Employee Relations Specialist to join our client based in Birmingham this role is offered on a hybrid basis with a minimum of 2 days a week required onsite for a permanent contract.

The ideal Employee Relations Specialist will be the go-to expert for all ER matters, leading the delivery of high-quality, legally compliant and people-centred advisory services across the organisation. Working closely with managers, offering guidance, coaching and training to help them handle complex cases with confidence and fairness, safeguarding the wellbeing of our employees and the organisation's reputation. The Employee Relations Specialist will lead and develop our ER advisory team; fostering a high-performing, customer-focused culture where service excellence is fundamental.

The duties of the Employee Relations Specialist include:

• ER Case Manager - Lead and manage complex or high-risk employee relations cases, including but not limited to grievance, absences, and capability etc.
• Ensure all ER advice is compliant, consistent, and aligned with the organisation's values
• Line manage a team of people advisors, overseeing day-to-day delivery, ensuring performance standards are met.
• Coaching and development - provide coaching and practical guidance to managers to develop their people management capabilities
• Oversee the accuracy, confidentiality, and compliance of all ER-related documentation and case records.
• Take ownership of assigned policies and support reviews in line with the policy schedule and legal developments
• Support HR business Partners in the delivery of small-scale change initiatives (redundancy and TUPE)
• Ensure all ER cases are accurately logged and maintained.
• Analyse and interpret HR case data and trends. Produce regular MI reports
• Build effective relationships with stakeholders across the business. Respond to service issues or complaints professionally and constructively. Monitor customer satisfaction and use feedback to inform service enhancements.
• Support the development and delivery of the ER-related learning for line managers and people services team.
• Share knowledge and best practice to improve internal capability and ensure a consistent approach.

The Employee Relations Specialist will ideally:

• Experience of managing complex ER Casework across multiple areas such as grievance, disciplinary etc.
• Line management experience
• Experience of working in a shared service or decentralised HR environment would be beneficial
• Strong knowledge of UK employment law
• Track record of supporting change programmes such as TUPE transfers and restructures
• Experience in reviewing and improving HR policies and Guidance materials

The ideal candidate will be CIPD Level 7 qualified in people management or working towards this.

The Employee Relations Specialist will need to have excellent communication skills and effectively be able to communicate to stakeholders of all levels. Furthermore, the ideal candidate will have an impeccable eye for detail and accuracy to ensure all workload is carried out effectively and efficiently.

Our client is hoping to have the Employee Relations Specialist in the role as soon as possible, therefore if you believe your experience meets the criteria above, please contact Charlotte Broomfield as soon as possible by calling the Derby office for Sellick Partnership or by submitted your CV directly.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

This role focuses on raising the firm's profile by securing positive media coverage for partners and key practices across UK and legal press. It involves developing and executing PR plans to promote thought leadership, events, campaigns, partner hires, and other marketing initiatives in the London market

Client Details

A leading law firm in London who are looking for a new PR and Comms Manager. You will report into the Associate Director of PR and Comms

Description

Serve as day-to-day media contact.

Research and secure media opportunities across national, trade, regional, and legal press.

Build relationships with target journalists and pitch story ideas.

Connect media with firm partners and coordinate media briefings.

Prepare partners for interviews and advise on press engagement.

Monitor editorial calendars and identify visibility opportunities.

Write press releases, pitches, and media content.

Develop compelling angles for firm news to boost media interest.

Maintain media contact database.

Attend practice group meetings to align PR with business goals.

Collaborate with external PR agencies to ensure aligned, conflict-free activity.

Profile

Strong organizational skills; able to prioritize, multitask, and work well under pressure.

Excellent written and verbal communication; produces high-quality drafts with minimal edits.

Solid grammar, vocabulary, and reading comprehension.

Skilled in handling complex topics, ideally legal-related.

Detail-oriented with a focus on quality.

Proficient in PR tools (media databases, monitoring platforms).

Proactive, collaborative, and highly motivated.

Professional, polite, and positive attitude.

Strong interpersonal and team-working skills.

Eager to learn and grow professionally.

Trustworthy with confidential information.

Proficient in Microsoft Office; familiar with legal software and social media (e.g. LinkedIn).

Job Offer

Permanent role

Manager position

Reporting into the AD of PR and Comms

Hybrid working - 3 days in the office

Salary up to 70k

London based role

For the past 30 years, Brookson has been the leading choice in the UK for contractor services in the flexible work sector. We combine cutting-edge technology with deep industry expertise to deliver exceptional support across accounting, tax, finance, legal, and payroll services.

With offices in Warrington, Bournemouth, Coventry, and London, we continue to grow and innovate. Now part of People2.0—a global leader in workforce management and employment solutions—Brookson is entering an exciting new chapter, offering even more opportunities for professional development and career progression.

As part of this growth, we’re looking for a Customer Relations Specialist to join the wider Customer Care team.

The Role

As Customer Relations Specialist, your role is to retain customers who express dissatisfaction with the service or an intention to use a competitive product or service. The role holder will be required to proactively contact customers or receive live calls from other areas of the business. They will be expected to patiently and empathetically, track information, and apply consultative skills regarding our services/pricing.

Key Responsibilities

• Investigate and resolve customer grievances to deliver exceptional service and reduce churn.
• Understand customer needs and reasons for leaving, acting swiftly to retain their business.
• Maintain in-depth knowledge of Brookson services to offer expert advice and support.
• Respond to feedback from monthly customer surveys, taking ownership of both positive and negative comments.
• Ensure all retention, complaints, and proactive calls are completed within SLA targets.
• Analyse customer data to identify risks and proactively reduce churn.
• Collaborate with internal teams to support customers in financial difficulty and drive service improvements.
• Manage a pipeline of leaver requests and meet retention and cost-related KPIs.
• Contribute to process improvement, documentation, and cross-functional collaboration to enhance customer care.

What We’re Looking For

Essential Experience:

• Previous retention experience (12 months minimum)
• Strong communication and listening skills
• A hands-on team player always striving for continuous improvement
• Effective complaint management
• Highly organised with the ability to manage time effectively
• Experience of working towards deadlines and working towards KPIs
• Experience of high-volume calls within a fast-paced environment

Desirable Experience:

• Previous experience in either an accountancy or finance sector
• Experience of working in a credit control function

In Return for Joining us a Customer Relations Specialist:

Here at Brookson, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

• Salary of up to £26,000, depending on experience
• 5% company pension contribution after 3 months
• Hybrid working
• 23 days’ annual leave, plus bank holidays and your birthday off each year
• Free financial advice including mortgages and savings
• Wellbeing benefits including discounted gym membership, direct GP access, and an in-house Mental Health offering

Next Steps

If you are interested in being considered for this opportunity, please apply with your CV highlighting your relevant skills in relation to the above criteria.

Regardless of the outcome of your application, all candidates will be contacted, and we aim to do this within 3 working days.

Employee Relations Specialist

London - 3 days a week in office

£75,000 - £85,000 plus bonus

Middlemore are currently working with a leading financial services business to hire an Employee Relations Specialist. This is a newly created role, reporting to the HR Director, taking ownership of employee relations activity, whilst also supporting on a range of HR projects.

You will be the Employee Relations subject matter expert for the business, providing high-level advisory support on employee matters, working closely with the HR Business Partners and senior business leaders to coach, train and advise on best practice approaches. You will also support the HR Director on additional HR projects as required

Suitable candidates will have deep expertise in UK employment law and HR compliance with a proven background in ER case management and investigations. You will be CIPD-qualified or legally trained in employment law and have experience in insurance or broader financial services environments.