26 Employee Retention jobs in the United Kingdom

An exciting opportunity has arisen at Listers Mercedes Benz Lincoln. Due to the success of The Central Funding Unit, we are looking for an enthusiastic and customer focussed individual to join the team as a Customer Relationship Executive for the Mercedes brand.

Hours of work are Monday to Friday, 8:30am to 6pm, with one late finish at 6:30pm on a rota basis. 1 in 4 weekends are also required.

OTE
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Please click on the apply button to read the full job description

An exciting opportunity has arisen at Listers Mercedes Benz Lincoln. We are looking for an enthusiastic and customer focussed individual to join the team as a Customer Relationship Executive for the Mercedes brand.

Hours of work are Monday to Friday (with a scheduled day off in the week), 8:30am to 6pm, with one late finish at 6:30pm on a rota basis. 1 in 2 weekends are also required.

OTE up to £3
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Please click on the apply button to read the full job description

An exciting opportunity has arisen at Listers Mercedes Benz Lincoln. We are looking for an enthusiastic and customer focussed individual to join the team as a Customer Relationship Executive for the Mercedes brand.

Hours of work are Monday to Friday (with a scheduled day off in the week), 8:30am to 6pm, with one late finish at 6:30pm on a rota basis. 1 in 2 weekends are also required.

OTE up to £3.

OurclientisanexcitingGlobalSaaSorganisationwitharangeofleadingsoftwareproductsinthemarketingandfinancialsectors.

TheyarenowseekinganexperiencedCustomerRetentionManagertohelpdriveanddelivernewretentionprogrammes.12monthcontractonhybridbasis.

Responsibilities

Developprogrammeswhichdeliverrobustrelationshipswithallcustomers,fosteringtrustandloyalty,whilegrowingclientadvocacyacrosstheircustomerbasetoenhancesatisfactionandretention

FurtherembedtheuseofAI,data,andpropensitymodelstodevelopproactiveinterventioncapabilitiesthatpreventcustomerchurn.

Skills

• 4+yearsexperienceinaCustomerSuccessandRetentionenablingrole.
• IdeallyinaSaaSorganisationincustomerretentionstrategyanddesign.
• Datadriven-youareconfidentdiggingintothenumberstoquantifyROI.
• Marketingdegreeorsimilar

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite

OurclientisanexcitingGlobalSaaSorganisationwitharangeofleadingsoftwareproductsinthemarketingandfinancialsectors.

TheyarenowseekinganexperiencedDataAnalysttohelpdriveanddelivernewretentionprogrammes.12monthcontractonhybridbasis.

Responsibilities

Developprogrammeswhichdeliverrobustrelationshipswithallcustomers,fosteringtrustandloyalty,whilegrowingclientadvocacyacrossourcustomerbasetoenhancesatisfactionandretention

FurtherembedtheuseofAI,data,andpropensitymodelstodevelopproactiveinterventioncapabilitiesthatpreventcustomerchurn

Skills

• 4+yearsexperienceinaCustomerSuccess/BusinessAnalysisorsimilarrole.
• IdeallyinaSaaSorganisationincustomerretentionstrategyanddesign.
• Datadriven-youareconfidentdiggingintothenumberstoquantifyROI.
• Marketingdegreeorsimilar

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite

OurclientisanexcitingGlobalSaaSorganisationwitharangeofleadingsoftwareproductsinthemarketingandfinancialsectors.

TheyarenowseekinganexperiencedCustomerRetentionSpecialisttohelpdriveanddelivernewretentionprogrammes.12monthcontractonhybridbasis.

Responsibilities

Developprogrammeswhichdeliverrobustrelationshipswithallcustomers,fosteringtrustandloyalty,whilegrowingclientadvocacyacrossourcustomerbasetoenhancesatisfactionandretention

FurtherembedtheuseofAI,data,andpropensitymodelstodevelopproactiveinterventioncapabilitiesthatpreventcustomerchurn

Skills

• 4+yearsexperienceinaCustomerSuccess/BusinessAnalysisorsimilarrole.
• IdeallyinaSaaSorganisationincustomerretentionstrategyanddesign.
• Datadriven-youareconfidentdiggingintothenumberstoquantifyROI.
• Marketingdegreeorsimilar

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite

ENS Recruitment is a long established recruitment company specialising in the health and social care sector.  Due to expansion, we are currently recruiting for a Recruitment & Retention Consultant to work with our existing Recruitment & Retention Consultant,  based at our offices in Westcliff on Sea, Essex.

 As the Recruitment & Retention Consultant , you'll drive the full-cycle recruitment and retention process for our Community Support Workers, covering both contracted staff and agency personnel within the Care and Support Division. This fast-paced role is critical for ensuring service continuity, meeting staffing targets, and upholding our high care standards. Your success will be measured by your ability to consistently meet key performance I ndicators (KPIs), delivering timely and effective recruitment and retention solutions to our evolving needs.

Key Responsibilities

• Candidate Pipeline Management: Work collaboratively with the Care & Support team to maintain a robust and active pipeline of pre-vetted candidates, responding swiftly to urgent staffing needs and consistently achieving agreed performance targets.
li>Proactive Sourcing: Source candidates through diverse channels including job boards, social media, referrals, networking events, and talent attraction initiatives.
• Job Posting & Content: Develop innovative and engaging job postings to attract top talent.
• Talent Management: Manage the attraction, recruitment, and retention of suitable candidates to meet the dynamic needs of the division.

Compliance

You will ensure that only suitably qualified and fully compliant workers are deployed, adhering to company standards and regulatory requirements. This includes:

• Vetting & Screening: Complete all candidate vetting and screening in accordance with REC, Home Office/Border Agency, and all other relevant UK sector-specific legislation and good practice.
• Application Review: Interview, review, and evaluate candidate applications, identifying employment gaps and requesting references to confirm employment history.
• Right to Work & Checks: Assess identification, address history, eligibility, and confirm Right to Work in the UK, including completing online Enhanced Disclosure and Barring Service checks.
• Record Keeping: Maintain accurate and compliant records within relevant databases and spreadsheets, adhering to legislation.
• Process Improvement: Develop, implement, and continuously improve candidate vetting processes in line with internal policies and industry standards.
• Regulatory Support: Assist in gathering internal information in response to regulatory requests and report any irregularities or non-compliance issues to management.

Requirements

Experience: Essential experience in health and social care recruitment.

• Industry Knowledge: Strong understanding of community support service needs.
• Communication: Excellent communication and interpersonal skills.
• Attention to Detail: High attention to detail and a strong commitment to compliance and safeguarding.
• Adaptability: Ability to work in a fast-paced environment and effectively manage multiple priorities.

Permanent role, working 9am-5pm Monday to Friday office based. Salary: 

£24,500 basic salary plus commission and company benefits.

Apply today or contact Kim Baker for further information. 

Customer Retention Manager

An exciting opportunity has arisen for an experienced Customer Retention Manager to join a well-established and growing organisation. This role is ideal for a confident, customer-focused professional who is passionate about delivering excellent service while driving business growth through retention strategies.

You will lead a Retention and Relationship Management Team , ensuring retention targets are met and profitable client relationships are maintained.

About the Role

• Lead and motivate a team focused on client retention and relationship management
• Ensure operational excellence across the function
• Develop and implement strategies to meet retention targets and protect market share
• Build strong client relationships, ensuring a first-class customer experience
• Work across multiple distribution channels, adapting approaches where needed

About You

Knowledge & Experience (required):

• Proven experience managing a B2B account management or retention team
• Strong track record in delivering operational excellence
• Experience motivating and developing teams
• Ability to prioritise and make effective decisions

Desirable:

• Experience in regulated markets
• Knowledge of health insurance or employee benefits
• B2B experience across direct and intermediary channels

Skills & Personal Qualities:

• Target-driven with strong analytical and numeracy skills
• Excellent leadership, communication, and influencing skills
• Strong relationship-building and empathy
• Resilient, organised, and able to think critically
• Open to continuous improvement and new approaches
• Professional, credible, and leads with integrity

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

OurclientisanexcitingGlobalSaaSorganisationwitharangeofleadingsoftwareproductsinthemarketingandfinancialsectors.

TheyarenowseekinganexperiencedCustomerRetentionManagertohelpdriveanddelivernewretentionprogrammes.12monthcontractonhybridbasis.

Responsibilities

Developprogrammeswhichdeliverrobustrelationshipswithallcustomers,fosteringtrustandloyalty,whilegrowingclientadvocacyacrosstheircustomerbasetoenhancesatisfactionandretention

FurtherembedtheuseofAI,data,andpropensitymodelstodevelopproactiveinterventioncapabilitiesthatpreventcustomerchurn.

Skills

• 4+yearsexperienceinaCustomerSuccessandRetentionenablingrole.
• IdeallyinaSaaSorganisationincustomerretentionstrategyanddesign.
• Datadriven-youareconfidentdiggingintothenumberstoquantifyROI.
• Marketingdegreeorsimilar

Benefits

• Longcontract
• Globalcompany
• Freebreakfastonsite