4,372 Engineer Support jobs in the United Kingdom
Application Support Engineer
Scofton, East Midlands
Greencore
Posted 3 days ago
Job Viewed
Job Description
Why Greencore?
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better!
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
What you'll be doing:
We are doing some exciting things with Technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn our production lines across 16 manufacturing sites, into insightful real time data to improve manufacturing efficiency. In parallel to the fast passed innovative work, we also support our live services across the country running around the clock, and are setting our go-forwards technology strategy, including our approach to core systems such as our ERP, HR, logistics, engineering, and supply chain solutions - so there will be plenty going on!
We are looking for energetic, fun, and skilled IT professionals who want to be part of our next stage in business and technology transformation, because at Greencore technology plays an important role in how we operate - and we have the ambition and a plan to develop our capabilities even further.
We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be:
What we're looking for:
What you'll get in return:
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better!
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
What you'll be doing:
We are doing some exciting things with Technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn our production lines across 16 manufacturing sites, into insightful real time data to improve manufacturing efficiency. In parallel to the fast passed innovative work, we also support our live services across the country running around the clock, and are setting our go-forwards technology strategy, including our approach to core systems such as our ERP, HR, logistics, engineering, and supply chain solutions - so there will be plenty going on!
We are looking for energetic, fun, and skilled IT professionals who want to be part of our next stage in business and technology transformation, because at Greencore technology plays an important role in how we operate - and we have the ambition and a plan to develop our capabilities even further.
We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be:
- Developing an excellent understanding of our business processes that are required to support technology in order to solve problems and make improvements
- Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users
- Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues
- Participate in Incident and Problem resolution; including identification, diagnosis and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity
- Actively and openly communicate risks, operational problems and incidents accurately ascertaining business impact and escalating where appropriate
- Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service
- Follow appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes
- Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
- Championing service transitions from projects
What we're looking for:
- Experience in implementing and supporting applications
- Ability to understand business processes and operate cross-functionally to resolve technical problems for application software in areas such as: Finance, Supply Chain, Warehousing, HR, Technical, Reporting
- iSeries/A400 technical skills
- Infor System 21, Navision, Great Plains, Tropos, Qliksense, Kronos, EDI (integrations), PowerApps (desirable)
- Some basic server technical skills, including SQL Databases (SQL queries to analyse data) T-SQL
- Strong interpersonal skills i.e. written and verbal communication skills
- Strong Analytical and presentation skills
- Good business acumen
- Ability to work well in a team environment (i.e. IT Colleagues and Users, especially end users in the business), and autonomously
- Good customer service skills
- Flexible and able to make good judgement, where applicable
- Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems
What you'll get in return:
- Competitive salary and job-related benefits
- Holidays
- Pension up to 8% matched
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
This advertiser has chosen not to accept applicants from your region.
0
Application Support Engineer
GL50 Cheltenham, South West
itecopeople
Posted 12 days ago
Job Viewed
Job Description
DV-Cleared Application Support Engineer - Contract (Outside IR35)
The Role
We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.
Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)
Rate: 500 - 600 per day
Clearance: Active DV clearance required
Start : ASAP
Duration : 6 months
Key Responsibilities
Build & Deploy
- Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
- Configure and execute automated test suites with Maven and Cypress.
- Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
- Configure and integrate third-party software and appliances.
Monitoring & Verification
- Track service performance and availability using Influx and Grafana.
- Configure alerts to detect issues before they escalate.
- Analyse logs and investigate anomalies in system behaviour.
Support & Troubleshooting
- Provide 2nd/3rd line support, resolving issues and answering business queries.
- Manage incidents, escalate problems, and conduct root cause analysis.
- Implement proactive changes to improve service stability.
Maintenance
- Automate tasks to reduce manual workload.
- Conduct OS health checks, patching, and database housekeeping.
- Support multi-site data centre operations.
Key Skills
- Experience in a managed service environment with strong service delivery focus.
- Hands-on with Infrastructure as Code (Terraform, Ansible).
- Application development experience (Java or similar).
- Strong problem-solving and analytical skills with sound decision-making.
- Excellent communication and stakeholder management.
- Proficient with Git version control.
Desirable Skills
- Experience with microservices deployment and administration.
- Familiarity with messaging platforms (e.g., AMQP).
- Knowledge of S3 object storage.
- Experience with RDBMS (Oracle or similar)
Services advertised are those of an Employment Business.
This advertiser has chosen not to accept applicants from your region.
1
Application Support Engineer
DE1 Derby, East Midlands
Baltic Recruitment Services Ltd
Posted 14 days ago
Job Viewed
Job Description
Baltic Recruitment are delighted to be supporting MDS Aero, a global leader in the design and construction of gas turbine engine test facilities with their search for an Application Support Engineer.
Overall Purpose:
- In this role, you'll be at the forefront of troubleshooting, maintaining, and upgrading advanced software and control systems, ensuring mission-critical applications run smoothly and reliably.
- This role blends hands-on technical support with innovation and application lifecycle management-perfect for someone passionate about customer success, system performance, and continuous improvement.
Key Duties:
- Maintain and troubleshoot software systems, data acquisition and instrumentation, and PLCs in engine test environments.
- Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms.
- Perform root cause analysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability.
- Implement software upgrades and manage application baselines in collaboration with cross-functional teams.
- Partner with customers to build and modify system configurations, ensuring optimal HMI and system usability.
- Deliver on-site and remote support for system installations, commissioning, and upgrades-often on short notice.
- Provide feedback to software design teams on field issues, usability, and future product improvements.
- Document and maintain software version histories and development processes.
Key Requirements:
- Degree or diploma in Computing/Software Engineering, or equivalent related experience.
- Minimum 5 years of experience administering and maintaining Linux-based systems.
- Solid experience resolving complex software issues and applying structured problem-solving.
- Hands-on scripting and automation for deployments and maintenance.
- Familiarity with virtualized environments such as VMware or Hyper-V.
- Superb collaboration, communication, and customer service skills.
- Strong organizational and time-management skills.
- Willingness to travel internationally and support projects across time zones with flexible working hours.
The Package:
- Competitive salary depending on experience.
- Bonus Program: Eligible for up to 6% of base salary, based on individual and company performance, paid annually.
- Medical Benefits: Option to participate in private insurance, with employees contributing a portion of the premium. Participation is voluntary.
- Generous Pension Program: After successfully completing the probationary period, employees can join the company pension scheme through Salary Exchange (Salary Sacrifice) for pension contributions.
- Immediate full tax relief without needing to claim higher-rate relief via annual tax returns.
- Reduction in National Insurance contributions for both employee and employer, increasing take-home pay with no reduction in pension benefits.
- Holidays: 25 days of paid vacation plus 8 statutory holidays.
This advertiser has chosen not to accept applicants from your region.
2
Application Support Engineer
CH1 Newtown, North West
Ascendion
Posted 15 days ago
Job Viewed
Job Description
We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements.
Key Responsibilities:
1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution.
2. Manage incident and problem tickets using enterprise ITSM tools.
3. Perform capacity and performance management to ensure system stability.
4. Work closely with development teams for onboarding new applications and upgrades.
5. Support internal and external audits, ensuring compliance and documentation.
6. Collaborate with business and operations teams to prioritize defect fixes and enhancements.
7. Handle event-driven and scheduled batch processes, ensuring smooth operations.
8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases.
9. Participate in on-call support for real-time issue triaging and restoration efforts.
Required Skills & Experience:
1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations.
2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services, MQ, Microservices, MuleSoft).
3. Hands-on experience with middleware technologies (IBM WebSphere MQ, JBoss, MuleSoft).
4. Strong Unix/Windows OS knowledge with scripting expertise.
5. Proficiency in Oracle, DB2, and PL/SQL for incident resolution.
6. Experience with monitoring and scheduling tools for system support.
7. Excellent problem-solving, communication, and stakeholder management skill
This advertiser has chosen not to accept applicants from your region.
3
Application Support Engineer
Nottinghamshire, East Midlands
Greencore
Posted 3 days ago
Job Viewed
Job Description
Why Greencore?
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better!
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
What you'll be doing:
We are doing some exciting things with Technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn our production lines across 16 manufacturing sites, into insightful real time data to improve manufacturing efficiency. In parallel to the fast passed innovative work, we also support our live services across the country running around the clock, and are setting our go-forwards technology strategy, including our approach to core systems such as our ERP, HR, logistics, engineering, and supply chain solutions - so there will be plenty going on!
We are looking for energetic, fun, and skilled IT professionals who want to be part of our next stage in business and technology transformation, because at Greencore technology plays an important role in how we operate - and we have the ambition and a plan to develop our capabilities even further.
We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be:
What we're looking for:
What you'll get in return:
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better!
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
What you'll be doing:
We are doing some exciting things with Technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn our production lines across 16 manufacturing sites, into insightful real time data to improve manufacturing efficiency. In parallel to the fast passed innovative work, we also support our live services across the country running around the clock, and are setting our go-forwards technology strategy, including our approach to core systems such as our ERP, HR, logistics, engineering, and supply chain solutions - so there will be plenty going on!
We are looking for energetic, fun, and skilled IT professionals who want to be part of our next stage in business and technology transformation, because at Greencore technology plays an important role in how we operate - and we have the ambition and a plan to develop our capabilities even further.
We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be:
- Developing an excellent understanding of our business processes that are required to support technology in order to solve problems and make improvements
- Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users
- Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues
- Participate in Incident and Problem resolution; including identification, diagnosis and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity
- Actively and openly communicate risks, operational problems and incidents accurately ascertaining business impact and escalating where appropriate
- Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service
- Follow appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes
- Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
- Championing service transitions from projects
What we're looking for:
- Experience in implementing and supporting applications
- Ability to understand business processes and operate cross-functionally to resolve technical problems for application software in areas such as: Finance, Supply Chain, Warehousing, HR, Technical, Reporting
- iSeries/A400 technical skills
- Infor System 21, Navision, Great Plains, Tropos, Qliksense, Kronos, EDI (integrations), PowerApps (desirable)
- Some basic server technical skills, including SQL Databases (SQL queries to analyse data) T-SQL
- Strong interpersonal skills i.e. written and verbal communication skills
- Strong Analytical and presentation skills
- Good business acumen
- Ability to work well in a team environment (i.e. IT Colleagues and Users, especially end users in the business), and autonomously
- Good customer service skills
- Flexible and able to make good judgement, where applicable
- Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems
What you'll get in return:
- Competitive salary and job-related benefits
- Holidays
- Pension up to 8% matched
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
This advertiser has chosen not to accept applicants from your region.
4
Application Support Engineer
Gloucestershire, West Midlands
£500 - £600 Daily
itecopeople
Posted 12 days ago
Job Viewed
Job Description
DV-Cleared Application Support Engineer - Contract (Outside IR35)
The Role
We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence.
Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week)
Rate: 500 - 600 per day
Clearance: Active DV clearance required
Start : ASAP
Duration : 6 months
Key Responsibilities
Build & Deploy
- Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
- Configure and execute automated test suites with Maven and Cypress.
- Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
- Configure and integrate third-party software and appliances.
Monitoring & Verification
- Track service performance and availability using Influx and Grafana.
- Configure alerts to detect issues before they escalate.
- Analyse logs and investigate anomalies in system behaviour.
Support & Troubleshooting
- Provide 2nd/3rd line support, resolving issues and answering business queries.
- Manage incidents, escalate problems, and conduct root cause analysis.
- Implement proactive changes to improve service stability.
Maintenance
- Automate tasks to reduce manual workload.
- Conduct OS health checks, patching, and database housekeeping.
- Support multi-site data centre operations.
Key Skills
- Experience in a managed service environment with strong service delivery focus.
- Hands-on with Infrastructure as Code (Terraform, Ansible).
- Application development experience (Java or similar).
- Strong problem-solving and analytical skills with sound decision-making.
- Excellent communication and stakeholder management.
- Proficient with Git version control.
Desirable Skills
- Experience with microservices deployment and administration.
- Familiarity with messaging platforms (e.g., AMQP).
- Knowledge of S3 object storage.
- Experience with RDBMS (Oracle or similar)
Services advertised are those of an Employment Business.
This advertiser has chosen not to accept applicants from your region.
5
Application Support Engineer
Derbyshire, East Midlands
Baltic Recruitment Services Ltd
Posted 14 days ago
Job Viewed
Job Description
Baltic Recruitment are delighted to be supporting MDS Aero, a global leader in the design and construction of gas turbine engine test facilities with their search for an Application Support Engineer.
Overall Purpose:
- In this role, you'll be at the forefront of troubleshooting, maintaining, and upgrading advanced software and control systems, ensuring mission-critical applications run smoothly and reliably.
- This role blends hands-on technical support with innovation and application lifecycle management-perfect for someone passionate about customer success, system performance, and continuous improvement.
Key Duties:
- Maintain and troubleshoot software systems, data acquisition and instrumentation, and PLCs in engine test environments.
- Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms.
- Perform root cause analysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability.
- Implement software upgrades and manage application baselines in collaboration with cross-functional teams.
- Partner with customers to build and modify system configurations, ensuring optimal HMI and system usability.
- Deliver on-site and remote support for system installations, commissioning, and upgrades-often on short notice.
- Provide feedback to software design teams on field issues, usability, and future product improvements.
- Document and maintain software version histories and development processes.
Key Requirements:
- Degree or diploma in Computing/Software Engineering, or equivalent related experience.
- Minimum 5 years of experience administering and maintaining Linux-based systems.
- Solid experience resolving complex software issues and applying structured problem-solving.
- Hands-on scripting and automation for deployments and maintenance.
- Familiarity with virtualized environments such as VMware or Hyper-V.
- Superb collaboration, communication, and customer service skills.
- Strong organizational and time-management skills.
- Willingness to travel internationally and support projects across time zones with flexible working hours.
The Package:
- Competitive salary depending on experience.
- Bonus Program: Eligible for up to 6% of base salary, based on individual and company performance, paid annually.
- Medical Benefits: Option to participate in private insurance, with employees contributing a portion of the premium. Participation is voluntary.
- Generous Pension Program: After successfully completing the probationary period, employees can join the company pension scheme through Salary Exchange (Salary Sacrifice) for pension contributions.
- Immediate full tax relief without needing to claim higher-rate relief via annual tax returns.
- Reduction in National Insurance contributions for both employee and employer, increasing take-home pay with no reduction in pension benefits.
- Holidays: 25 days of paid vacation plus 8 statutory holidays.
This advertiser has chosen not to accept applicants from your region.
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6
Application Support Engineer
Cheshire, North West
Ascendion
Posted 15 days ago
Job Viewed
Job Description
We are looking for an experienced Application Production Services Specialist to provide production support. The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements.
Key Responsibilities:
1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution.
2. Manage incident and problem tickets using enterprise ITSM tools.
3. Perform capacity and performance management to ensure system stability.
4. Work closely with development teams for onboarding new applications and upgrades.
5. Support internal and external audits, ensuring compliance and documentation.
6. Collaborate with business and operations teams to prioritize defect fixes and enhancements.
7. Handle event-driven and scheduled batch processes, ensuring smooth operations.
8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases.
9. Participate in on-call support for real-time issue triaging and restoration efforts.
Required Skills & Experience:
1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations.
2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services, MQ, Microservices, MuleSoft).
3. Hands-on experience with middleware technologies (IBM WebSphere MQ, JBoss, MuleSoft).
4. Strong Unix/Windows OS knowledge with scripting expertise.
5. Proficiency in Oracle, DB2, and PL/SQL for incident resolution.
6. Experience with monitoring and scheduling tools for system support.
7. Excellent problem-solving, communication, and stakeholder management skill
This advertiser has chosen not to accept applicants from your region.
7
Application Support Engineer
Aberdeen, Scotland
Emerson
Posted 11 days ago
Job Viewed
Job Description
As an Application Support Engineer / Field Service Engineer, you will join our UK Lifecycle Services group supporting customers through a blend of upgrades, application deployments and maintenance activities on their DeltaV DCS/SIS.
You will primarily engage our Process Systems and Solutions (PSS) customers within the UK including our offshore installations, to build relationships and become their trusted adviser.
We deploy a wide variety of products from the DeltaV portfolio, with a significant Cybersecurity focus - this includes but is not limited to Backup & Recovery, Patch Management, Predictive Maintenance, Endpoint Security, Application Whitelisting, and DeltaV Mobile. You will complete certification paths for the products required to support our customers so that you can deploy and maintain them.
We also support customers with maintenance and incident resolution activities, and you'll be part of the on-call team which is rostered to provide 24/7 emergency response to several UK customers.
These activities will require you to regularly travel to customer sites (average approximately 60% to 70% of your time).
**In this role, your responsibilities will be:**
Project Execution: be responsible for design, installation, and commissioning of Project deliverables.
Customer Support: assist customers in the resolution of Emerson product service and application issues, where necessary initiate and coordinate support from the Emerson Global Support Centre.
+ Sales Support: assist with proposal estimates and definitions, site surveys, support the demonstration of Emerson products to potential customers and to provide guidance in product application and after sales service. Proactively identify service and product opportunities and assist in their pursuit.
+ Field Service: assist with LTSA contract activities, including maintenance, DeltaV system administration, system health checks, etc. and be available to join the On Call rota to provide 24/7 customer emergency response.
+ Working Environment: be flexible to work throughout the UK, offshore or abroad and occasionally work unsociable hours including weekends to support customers.
+ Safety Systems: carry out maintenance and repair work on DeltaV Safety Instrumented Systems (SIS).
+ Training & Certification: Complete mandatory training plus services and product certifications as required to support our customer's systems.
**Who You Are:**
If you are a proactive analytical Support Engineer with control systems knowledge, with a customer-focussed approach, this is a brilliant opportunity for you to work for an industry-leading global leader!
**For This Role, You will Need:**
+ Systems Knowledge: have an excellent working knowledge of computer, network and control system architectures, including Virtualization.
+ Product Knowledge: have an excellent working knowledge of DeltaV including the Windows platform on which it is deployed and its associated products such as Backup and Recovery, Patch Management, etc.
+ Experience in computer, network, and control system architectures, including Virtualization.
+ Experience of installing Windows OS and applications/programs.
+ Knowledge of products within the DeltaV portfolio, or equivalents in another DCS
+ Experience in authoring and reviewing project documentation.
+ Self-motivated, proactive, and able to manage own time, with excellent communication skills, comfortable interacting with customers.
+ Some knowledge of control system configuration and graphic modifications.
+ Some knowledge of third-party interfaces, e.g., OPC, Modbus, Profibus.
**Preferred Qualifications that Set You Apart:**
+ Experience of working on site.
**Our Culture & Commitment to You**
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family's physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We're emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values ( and about Diversity, Equity, & Inclusion at Emerson ( .
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
_#LI -Onsite_
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
You will primarily engage our Process Systems and Solutions (PSS) customers within the UK including our offshore installations, to build relationships and become their trusted adviser.
We deploy a wide variety of products from the DeltaV portfolio, with a significant Cybersecurity focus - this includes but is not limited to Backup & Recovery, Patch Management, Predictive Maintenance, Endpoint Security, Application Whitelisting, and DeltaV Mobile. You will complete certification paths for the products required to support our customers so that you can deploy and maintain them.
We also support customers with maintenance and incident resolution activities, and you'll be part of the on-call team which is rostered to provide 24/7 emergency response to several UK customers.
These activities will require you to regularly travel to customer sites (average approximately 60% to 70% of your time).
**In this role, your responsibilities will be:**
Project Execution: be responsible for design, installation, and commissioning of Project deliverables.
Customer Support: assist customers in the resolution of Emerson product service and application issues, where necessary initiate and coordinate support from the Emerson Global Support Centre.
+ Sales Support: assist with proposal estimates and definitions, site surveys, support the demonstration of Emerson products to potential customers and to provide guidance in product application and after sales service. Proactively identify service and product opportunities and assist in their pursuit.
+ Field Service: assist with LTSA contract activities, including maintenance, DeltaV system administration, system health checks, etc. and be available to join the On Call rota to provide 24/7 customer emergency response.
+ Working Environment: be flexible to work throughout the UK, offshore or abroad and occasionally work unsociable hours including weekends to support customers.
+ Safety Systems: carry out maintenance and repair work on DeltaV Safety Instrumented Systems (SIS).
+ Training & Certification: Complete mandatory training plus services and product certifications as required to support our customer's systems.
**Who You Are:**
If you are a proactive analytical Support Engineer with control systems knowledge, with a customer-focussed approach, this is a brilliant opportunity for you to work for an industry-leading global leader!
**For This Role, You will Need:**
+ Systems Knowledge: have an excellent working knowledge of computer, network and control system architectures, including Virtualization.
+ Product Knowledge: have an excellent working knowledge of DeltaV including the Windows platform on which it is deployed and its associated products such as Backup and Recovery, Patch Management, etc.
+ Experience in computer, network, and control system architectures, including Virtualization.
+ Experience of installing Windows OS and applications/programs.
+ Knowledge of products within the DeltaV portfolio, or equivalents in another DCS
+ Experience in authoring and reviewing project documentation.
+ Self-motivated, proactive, and able to manage own time, with excellent communication skills, comfortable interacting with customers.
+ Some knowledge of control system configuration and graphic modifications.
+ Some knowledge of third-party interfaces, e.g., OPC, Modbus, Profibus.
**Preferred Qualifications that Set You Apart:**
+ Experience of working on site.
**Our Culture & Commitment to You**
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family's physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We're emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values ( and about Diversity, Equity, & Inclusion at Emerson ( .
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
_#LI -Onsite_
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.
8
Application Support Engineer
Leicester, East Midlands
Emerson
Posted 11 days ago
Job Viewed
Job Description
As an Application Support Engineer / Field Service Engineer, you will join our UK Lifecycle Services group supporting customers through a blend of upgrades, application deployments and maintenance activities on their DeltaV DCS/SIS.
You will primarily engage our Process Systems and Solutions (PSS) customers within the UK including our offshore installations, to build relationships and become their trusted adviser.
We deploy a wide variety of products from the DeltaV portfolio, with a significant Cybersecurity focus - this includes but is not limited to Backup & Recovery, Patch Management, Predictive Maintenance, Endpoint Security, Application Whitelisting, and DeltaV Mobile. You will complete certification paths for the products required to support our customers so that you can deploy and maintain them.
We also support customers with maintenance and incident resolution activities, and you'll be part of the on-call team which is rostered to provide 24/7 emergency response to several UK customers.
These activities will require you to regularly travel to customer sites (average approximately 60% to 70% of your time).
**In this role, your responsibilities will be:**
Project Execution: be responsible for design, installation, and commissioning of Project deliverables.
Customer Support: assist customers in the resolution of Emerson product service and application issues, where necessary initiate and coordinate support from the Emerson Global Support Centre.
+ Sales Support: assist with proposal estimates and definitions, site surveys, support the demonstration of Emerson products to potential customers and to provide guidance in product application and after sales service. Proactively identify service and product opportunities and assist in their pursuit.
+ Field Service: assist with LTSA contract activities, including maintenance, DeltaV system administration, system health checks, etc. and be available to join the On Call rota to provide 24/7 customer emergency response.
+ Working Environment: be flexible to work throughout the UK, offshore or abroad and occasionally work unsociable hours including weekends to support customers.
+ Safety Systems: carry out maintenance and repair work on DeltaV Safety Instrumented Systems (SIS).
+ Training & Certification: Complete mandatory training plus services and product certifications as required to support our customer's systems.
**Who You Are:**
If you are a proactive analytical Support Engineer with control systems knowledge, with a customer-focussed approach, this is a brilliant opportunity for you to work for an industry-leading global leader!
**For This Role, You will Need:**
+ Systems Knowledge: have an excellent working knowledge of computer, network and control system architectures, including Virtualization.
+ Product Knowledge: have an excellent working knowledge of DeltaV including the Windows platform on which it is deployed and its associated products such as Backup and Recovery, Patch Management, etc.
+ Experience in computer, network, and control system architectures, including Virtualization.
+ Experience of installing Windows OS and applications/programs.
+ Knowledge of products within the DeltaV portfolio, or equivalents in another DCS
+ Experience in authoring and reviewing project documentation.
+ Self-motivated, proactive, and able to manage own time, with excellent communication skills, comfortable interacting with customers.
+ Some knowledge of control system configuration and graphic modifications.
+ Some knowledge of third-party interfaces, e.g., OPC, Modbus, Profibus.
**Preferred Qualifications that Set You Apart:**
+ Experience of working on site.
**Our Culture & Commitment to You**
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family's physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We're emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values ( and about Diversity, Equity, & Inclusion at Emerson ( .
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
_#LI -Onsite_
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
You will primarily engage our Process Systems and Solutions (PSS) customers within the UK including our offshore installations, to build relationships and become their trusted adviser.
We deploy a wide variety of products from the DeltaV portfolio, with a significant Cybersecurity focus - this includes but is not limited to Backup & Recovery, Patch Management, Predictive Maintenance, Endpoint Security, Application Whitelisting, and DeltaV Mobile. You will complete certification paths for the products required to support our customers so that you can deploy and maintain them.
We also support customers with maintenance and incident resolution activities, and you'll be part of the on-call team which is rostered to provide 24/7 emergency response to several UK customers.
These activities will require you to regularly travel to customer sites (average approximately 60% to 70% of your time).
**In this role, your responsibilities will be:**
Project Execution: be responsible for design, installation, and commissioning of Project deliverables.
Customer Support: assist customers in the resolution of Emerson product service and application issues, where necessary initiate and coordinate support from the Emerson Global Support Centre.
+ Sales Support: assist with proposal estimates and definitions, site surveys, support the demonstration of Emerson products to potential customers and to provide guidance in product application and after sales service. Proactively identify service and product opportunities and assist in their pursuit.
+ Field Service: assist with LTSA contract activities, including maintenance, DeltaV system administration, system health checks, etc. and be available to join the On Call rota to provide 24/7 customer emergency response.
+ Working Environment: be flexible to work throughout the UK, offshore or abroad and occasionally work unsociable hours including weekends to support customers.
+ Safety Systems: carry out maintenance and repair work on DeltaV Safety Instrumented Systems (SIS).
+ Training & Certification: Complete mandatory training plus services and product certifications as required to support our customer's systems.
**Who You Are:**
If you are a proactive analytical Support Engineer with control systems knowledge, with a customer-focussed approach, this is a brilliant opportunity for you to work for an industry-leading global leader!
**For This Role, You will Need:**
+ Systems Knowledge: have an excellent working knowledge of computer, network and control system architectures, including Virtualization.
+ Product Knowledge: have an excellent working knowledge of DeltaV including the Windows platform on which it is deployed and its associated products such as Backup and Recovery, Patch Management, etc.
+ Experience in computer, network, and control system architectures, including Virtualization.
+ Experience of installing Windows OS and applications/programs.
+ Knowledge of products within the DeltaV portfolio, or equivalents in another DCS
+ Experience in authoring and reviewing project documentation.
+ Self-motivated, proactive, and able to manage own time, with excellent communication skills, comfortable interacting with customers.
+ Some knowledge of control system configuration and graphic modifications.
+ Some knowledge of third-party interfaces, e.g., OPC, Modbus, Profibus.
**Preferred Qualifications that Set You Apart:**
+ Experience of working on site.
**Our Culture & Commitment to You**
At Emerson, we prioritise a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognise the importance of employee wellbeing. We prioritise providing competitive benefit plans to meet yours and your family's physical, mental, financial, and social needs. We provide wellbeing benefits, healthcare plans and eyecare, benefits centred around professional development, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid family leave (maternal, adoption and paternal) and holiday leave.where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We're emphasizing a culture of togetherness - one that builds community, prioritizes collaboration and continuous improvement.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values ( and about Diversity, Equity, & Inclusion at Emerson ( .
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
_#LI -Onsite_
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
This advertiser has chosen not to accept applicants from your region.
9