3,902 Engineering Field jobs in the United Kingdom

Engineering Supervisor

Location: Field-Based (100% Remote - UK Wide)

Salary: Circa £45,000 DOE + Company Van + Tools + Pension + Benefits

Hours: Full-time, 40 hours per week (Monday-Friday)

Contract: Permanent

We are seeking an Engineering Supervisor to join a growing engineering team in a field-based position. This is a UK-wide role with remote working and regular travel to sites.

Engineering Supervisor Role:

As an Engineering Supervisor , you will lead and support a team of multi-skilled engineers, ensuring installations, maintenance, civils, and signage works are completed to a high standard. You will coordinate field operations, provide on-site technical guidance, and ensure compliance with health and safety requirements.

Key Responsibilities:

• Manage and mentor a team of engineers across installations, maintenance, civils, and signage.
• Plan and coordinate site readiness, deployment schedules, and daily logistics.
• Carry out toolbox talks, audits, and on-site coaching.
• Review technical drawings and installation methods.
• Ensure health and safety documentation, RAMS, and compliance records are maintained.
• Manage vehicles, tools, PPE, and equipment readiness.
• Liaise with suppliers, site contacts, and project managers to ensure smooth delivery.

What We're Looking For:

Essential:

• Fully qualified electrician (NVQ Level 3 minimum + 18th Edition).
• Experience in ANPR, CCTV, or other smart infrastructure installations.
• Previous experience supervising or leading engineering teams.
• Strong knowledge of health and safety regulations (IOSH/NEBOSH preferred).
• Full UK driving licence and willingness to travel/stay away as required.

Desirable:

• Civils/groundworks experience (ducting, trenching, reinstatement).
• ECS/CSCS, IPAF, or equivalent certification.
• Experience with compliance and ISO documentation.

Key Attributes:

• Strong leadership skills with the ability to coach and motivate a team.
• Excellent organisational and reporting skills.
• Proactive problem-solver with strong decision-making ability.
• Commitment to delivering high-quality, safe, and efficient projects.

Apply now for the opportunity to lead a skilled engineering team in a field-based role covering the UK.

Our client, a rapidly expanding technology solutions provider, is searching for an experienced and visionary Head of Technical Support and Field Engineering to lead their global support operations. This is a critical, fully remote role that will shape the future of customer service and on-site technical assistance.

In this pivotal position, you will be responsible for designing, implementing, and managing comprehensive technical support strategies and field engineering programs. You will lead a distributed team of highly skilled support engineers and field technicians, ensuring exceptional service delivery, rapid issue resolution, and high customer satisfaction. Your focus will be on building scalable processes, fostering a culture of continuous improvement, and leveraging technology to enhance support capabilities.

Key Responsibilities:

• Develop and execute strategic roadmaps for technical support and field engineering functions.
• Lead, mentor, and manage a global, remote team of technical support specialists and field engineers.
• Establish and monitor key performance indicators (KPIs) for support resolution times, customer satisfaction, and field service effectiveness.
• Implement best practices in ITIL service management, incident management, and problem management.
• Oversee the deployment and management of field engineering resources, ensuring timely and efficient on-site support.
• Drive innovation in support channels, including AI-powered chatbots, self-service portals, and proactive monitoring.
• Collaborate with product development, sales, and customer success teams to ensure a seamless customer experience.
• Manage the support budget, resources, and vendor relationships.
• Develop training programs to upskill support and field engineering teams.
• Analyse support trends and customer feedback to identify product improvement opportunities.
• Ensure compliance with industry standards and service level agreements (SLAs).

The ideal candidate will have a minimum of 7 years of experience in technical support and field operations management, with a proven ability to lead remote, geographically dispersed teams. A strong technical background in IT infrastructure, network systems, or hardware support is essential. Excellent leadership, strategic planning, and communication skills are required. Familiarity with CRM and ticketing systems, as well as remote management tools, is a must. This position is fully remote, but the operational oversight frequently involves coordination for services in the Oxford, Oxfordshire, UK area.

Description




Amazon opened its virtual doors in 1995 and strives to be the worldu2019s most customer-centric company, where customers can find and discover anything they might want to buy online.


Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced, innovative, hands-on, and customer-obsessed Project Manager that will be responsible and own all the network wide projects from concept to handover across the whole network of sites. Due to the continued expansion strategy this will include new site launches, dilapidations and projects deemed critical to the business from an engineering and facilities perspective. Full UK legal and statutory compliance knowledge to ensure al projects detail exceed the standards and align, develop the existing process and concept.




Description detail


Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.


Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment


Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.


Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work


Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.


Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing


Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment


Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.


Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.


Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.






Basic Qualifications

- B.S. Degree in Engineering or related discipline.

- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.

- Proven technical leadership experience in development and implementation of large scale, complex projects.

- In-depth knowledge of standard industry practices including Lean Manufacturing

- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software



Preferred Qualifications

- Ability to travel to throughout the UK dependent on Project location

- Ability to design, specify and layout MHE from manual to automated solutions

- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.

- Ability to function well in a fast-paced work environment.

- Ability to provide leadership and technical guidance to field personnel u2013 Experience in Lean Manufacturing, six sigma and/or Toyota Manufacturing System.

- Ability to financially justify and deliver complex solutions to capacity restraints.

- Ability to be able to switch from a u2018strategic viewu2019 to a u2018hands onu2019 approach.

- Ability to lead, multi-faceted projects involving multiple disciplines in a fast paced environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.




Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description




Amazon opened its virtual doors in 1995 and strives to be the worldu2019s most customer-centric company, where customers can find and discover anything they might want to buy online.


Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced, innovative, hands-on, and customer-obsessed Project Manager that will be responsible and own all the network wide projects from concept to handover across the whole network of sites. Due to the continued expansion strategy this will include new site launches, dilapidations and projects deemed critical to the business from an engineering and facilities perspective. Full UK legal and statutory compliance knowledge to ensure al projects detail exceed the standards and align, develop the existing process and concept.




Description detail


Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.


Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment


Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.


Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work


Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.


Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing


Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment


Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.


Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.


Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.






Basic Qualifications

- B.S. Degree in Engineering or related discipline.

- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.

- Proven technical leadership experience in development and implementation of large scale, complex projects.

- In-depth knowledge of standard industry practices including Lean Manufacturing

- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software



Preferred Qualifications

- Ability to travel to throughout the UK dependent on Project location

- Ability to design, specify and layout MHE from manual to automated solutions

- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.

- Ability to function well in a fast-paced work environment.

- Ability to provide leadership and technical guidance to field personnel u2013 Experience in Lean Manufacturing, six sigma and/or Toyota Manufacturing System.

- Ability to financially justify and deliver complex solutions to capacity restraints.

- Ability to be able to switch from a u2018strategic viewu2019 to a u2018hands onu2019 approach.

- Ability to lead, multi-faceted projects involving multiple disciplines in a fast paced environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.




Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description




Amazon opened its virtual doors in 1995 and strives to be the worldu2019s most customer-centric company, where customers can find and discover anything they might want to buy online.


Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced, innovative, hands-on, and customer-obsessed Project Manager that will be responsible and own all the network wide projects from concept to handover across the whole network of sites. Due to the continued expansion strategy this will include new site launches, dilapidations and projects deemed critical to the business from an engineering and facilities perspective. Full UK legal and statutory compliance knowledge to ensure al projects detail exceed the standards and align, develop the existing process and concept.




Description detail


Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.


Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment


Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.


Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work


Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.


Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing


Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment


Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.


Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.


Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.






Basic Qualifications

- B.S. Degree in Engineering or related discipline.

- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.

- Proven technical leadership experience in development and implementation of large scale, complex projects.

- In-depth knowledge of standard industry practices including Lean Manufacturing

- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software



Preferred Qualifications

- Ability to travel to throughout the UK dependent on Project location

- Ability to design, specify and layout MHE from manual to automated solutions

- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.

- Ability to function well in a fast-paced work environment.

- Ability to provide leadership and technical guidance to field personnel u2013 Experience in Lean Manufacturing, six sigma and/or Toyota Manufacturing System.

- Ability to financially justify and deliver complex solutions to capacity restraints.

- Ability to be able to switch from a u2018strategic viewu2019 to a u2018hands onu2019 approach.

- Ability to lead, multi-faceted projects involving multiple disciplines in a fast paced environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.




Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description




Amazon opened its virtual doors in 1995 and strives to be the worldu2019s most customer-centric company, where customers can find and discover anything they might want to buy online.


Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced, innovative, hands-on, and customer-obsessed Project Manager that will be responsible and own all the network wide projects from concept to handover across the whole network of sites. Due to the continued expansion strategy this will include new site launches, dilapidations and projects deemed critical to the business from an engineering and facilities perspective. Full UK legal and statutory compliance knowledge to ensure al projects detail exceed the standards and align, develop the existing process and concept.




Description detail


Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.


Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment


Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.


Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work


Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.


Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing


Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment


Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.


Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.


Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.






Basic Qualifications

- B.S. Degree in Engineering or related discipline.

- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.

- Proven technical leadership experience in development and implementation of large scale, complex projects.

- In-depth knowledge of standard industry practices including Lean Manufacturing

- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software



Preferred Qualifications

- Ability to travel to throughout the UK dependent on Project location

- Ability to design, specify and layout MHE from manual to automated solutions

- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.

- Ability to function well in a fast-paced work environment.

- Ability to provide leadership and technical guidance to field personnel u2013 Experience in Lean Manufacturing, six sigma and/or Toyota Manufacturing System.

- Ability to financially justify and deliver complex solutions to capacity restraints.

- Ability to be able to switch from a u2018strategic viewu2019 to a u2018hands onu2019 approach.

- Ability to lead, multi-faceted projects involving multiple disciplines in a fast paced environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.


We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.




Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.
Amazon Logistics is experiencing unprecedented growth and is looking to hire an experienced, innovative, hands-on, and customer-obsessed Project Manager that will be responsible and own all the network wide projects from concept to handover across the whole network of sites. Due to the continued expansion strategy this will include new site launches, dilapidations and projects deemed critical to the business from an engineering and facilities perspective. Full UK legal and statutory compliance knowledge to ensure al projects detail exceed the standards and align, develop the existing process and concept.
Description detail
· Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.
· Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment
· Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.
· Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work
· Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.
· Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing
· Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment
· Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.
· Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.
· Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.
Basic Qualifications
- B.S. Degree in Engineering or related discipline.
- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.
- Proven technical leadership experience in development and implementation of large scale, complex projects.
- In-depth knowledge of standard industry practices including Lean Manufacturing
- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software
Preferred Qualifications
- Ability to travel to throughout the UK dependent on Project location
- Ability to design, specify and layout MHE from manual to automated solutions
- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.
- Ability to function well in a fast-paced work environment.
- Ability to provide leadership and technical guidance to field personnel - Experience in Lean Manufacturing, six sigma and/or Toyota Manufacturing System.
- Ability to financially justify and deliver complex solutions to capacity restraints.
- Ability to be able to switch from a 'strategic view' to a 'hands on' approach.
- Ability to lead, multi-faceted projects involving multiple disciplines in a fast paced environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

We are delighted to be recruiting for a Technical Support advisor for a fantastic Client Based in South Shore Blackpool. This company is well connected by public transport links and is easily accessible for people commuting from Lytham, St'Annes, Blackpool, Layton, Bispham, Clevleeys and Kirkham. This is a role for someone with experience in the IT industry or someone with a keen interest moving into it.

Technical Support advisor Salary: 27,500

Technical Support advisor Hours: 7:30am-5:30am (40 hours in between)

Technical Support advisor company benefits:

-20 Days holiday + Bank holidays (rising to 25 over 5 years)

-Company parking.

-Flexible working hours.

-Pension contribution.

Technical Support advisor roles and responsibilities:

-To provide technical support through calls and email to end users and engineers/electricians.

-Dealing with all customer requests in a professional & helpful manor.

-Maintain and increase product knowledge and have a keen eye and interest in our products.

-Logging technical issues.

-Ensure the customer is aware of how to obtain a replacement and our policies and procedures should this be required.

-Assist with product testing on possible faulty returns.

-Quotations to be sent via email to ensure a personal approach.

-Answer product related questions utilising information from data sheets and Fresh Desk

Technical Support Advisor key competencies:

-Experience in an IT support role.

-Great customer service scores.

-Attention to detail.

-Ability to prioritise a large workload.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy