947 Engineering Services jobs in the United Kingdom

Lead Engineering Services Planner / Scheduler

Based: Bedford

Attractive Salary & Benefits,

Days Mon-Fri, Early finish on Fridays

Jenrick is looking for an Engineering Services Planner / Scheduler for a well established Bedfordshire-based manufacturer of special purpose machines sold to household blue chip names across the globe.

This newly-created role will focus on understanding customer enquiries, gathering technical information to assess the scope and urgency in order to prioritise each request.

You will combine this together with preventative maintenance and proactive maintenance service contracts to optimise the schedules of their in-house service engineers including route management, and creating dedicated visit packs for engineers.

In addition, you will follow up on engineer reports to identify potential sales opportunities such as spares, repairs, upgrades, maintenance and staff training.

You will be based at their recently refurbished site in Bedford (within easy reach of the A6 and A421 and free on-site parking) with an early finish on Fridays, good salary and benefits package.

Candidates should have proven experience in a customer service role within a technical or engineering environment, or alternatively, have worked as an engineering or maintenance planner / scheduler.

Applicants should have the ability to understand technical terminology and be comfortable using ERP and CRM tools.

More information available upon application.

Lead Engineering Services Planner / Scheduler

Based: Bedford

Attractive Salary & Benefits,

Days Mon-Fri, Early finish on Fridays

Jenrick is looking for an Engineering Services Planner / Scheduler for a well established Bedfordshire-based manufacturer of special purpose machines sold to household blue chip names across the globe.

This newly-created role will focus on understanding customer enquiries, gathering technical information to assess the scope and urgency in order to prioritise each request.

You will combine this together with preventative maintenance and proactive maintenance service contracts to optimise the schedules of their in-house service engineers including route management, and creating dedicated visit packs for engineers.

In addition, you will follow up on engineer reports to identify potential sales opportunities such as spares, repairs, upgrades, maintenance and staff training.

You will be based at their recently refurbished site in Bedford (within easy reach of the A6 and A421 and free on-site parking) with an early finish on Fridays, good salary and benefits package.

Candidates should have proven experience in a customer service role within a technical or engineering environment, or alternatively, have worked as an engineering or maintenance planner / scheduler.

Applicants should have the ability to understand technical terminology and be comfortable using ERP and CRM tools.

More information available upon application.

**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
We are seeking enthusiastic Engineering Managers to join our expanding Rail Engineering Services team in Belfast and to lead on the technical delivery of our diverse portfolio of rail engineering projects across the UK & Ireland, and overseas.
**A little more about your role.**
+ Leading, directing, and coordinating multi-disciplinary technical teams, and supporting the resolution of complex technical problems;
+ Managing client and stakeholder relationships to achieve desired project outcomes;
+ Setting an example for health, safety and welfare on your projects and instilling a strong safety culture within the delivery team;
+ Leading on the development and management of client requirements and other assurance outputs i.e. assumptions and departures;
+ Leading design coordination activities such as integrated design reviews and promoting digitalisation to aid delivery;
+ Working alongside Project and Design Managers to ensure the technical delivery of Rail projects;
+ Provide guidance, support, and mentorship to aspiring engineering managers.
**A little more about your team.**
You will work on exciting and inspiring projects for a variety of infrastructure owners, national and local governments, public and private sector clients including Translink, Transport Infrastructure Ireland, MetroLink, Iarnród Éireann-Irish Rail, Network Rail, HS2, regional transport bodies, operators and contractors. You will be part of the Engineering Management and Project Management Service Line - a team of professionally qualified, talented and diverse individuals that work together to:
+ Deliver multi-disciplinary projects for a number of important clients;
+ Undertake work across the full design lifecycle, from early concept stage to detailed design and subsequently supporting delivery contractors on site;
+ Mentor others in the team, supporting their development by sharing technical knowledge and experience;
+ Provide clients with technical excellence through our delivery of projects.
The role will be based in our city centre office in Belfast. Our offices provide a quality, flexible and dynamic working space focused on the health and wellbeing of our staff, benefitting from innovative design, substantial amounts of natural light, open collaborative spaces and easy access to public transport. It is essential that the successful candidate is resident in Belfast.
We are actively seeking Engineering Managers looking to take the next step in their development with greater independence in how they deliver their work, through to candidates with demonstrable multidisciplinary delivery experience; proven leaders that have a track record of developing and maintaining client relationships.
**What we will be looking for you to demonstrate:**
+ A track record of successfully delivering multi-disciplinary projects as an Engineering Manager, or as an Assistant Engineering Manager / Design Manager;
+ An engineering specialism and experience in railway engineering design;
+ Strong experience in at least one area of the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ A strong understanding of CSM, CDM and other health and safety regulations e.g. Irish Construction Regs, and the application of "safe by design" techniques;
+ An ability to manage multiple workstreams and teams, balancing priorities, making value and delivery judgements / decisions to meet or exceed our client's expectations;
+ Technical knowledge to be able to challenge project teams on outputs / deliverables;
+ Experience undertaking roles with specific engineering responsibilities, e.g. CEM, CRE, DPE or PE, or equivalent functions
+ Chartered or incorporated registration with a relevant professional engineering institution, or can demonstrate you are working towards this;
+ Understanding of client engineering assurance processes;
+ Understanding of railway standards.
It is desirable for applicants to have:
+ Experience across the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ Experience of engineering management of consents-led schemes;
+ Experience of mentoring and developing staff.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
**#LI-MA1**
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._

A great role for an Assistant Category Manager with some experience in engineering or Construction. An opportunity to progress your career with a major infrastructure company on the South Coast… Our client is a major organisation in the Engineering/Infrastructure industry. They are going through a busy and exciting time of growth, and are looking to grow their team. You will be responsible for Supporting on all associated commercial activities to achieve value creation and minimise total cost of ownership, including executing the full sourcing lifecycle and delivering against procurement and value management strategies. You will work with the Senior Category Manager as well as collaboratively with business leads to deliver category specific strategies, including sourcing and contracting. Knowledge of the public procurement act or a CIPS qualification would be a plus. Ability to demonstrate a proactive/can do style of work and a continuous improvement mind-set are a must! Hybrid with 2/3 days a week on site. Great opportunities for progression. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Karen Laker on 44 (0) Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business JO-05425

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**NUMBER OF DIRECT REPORTS**



Between 9 u indirect (dotted line) reports, direct reports TBC.



**MAIN PURPOSE OF THE ROLE**



The Head of Strategy and Architecture, Digital Engineering Services & Solutions (DES) is responsible for articulating, developing, leading and driving the strategic direction and technical architecture of the Digital Engineering Services & Solutions department.



The role will cover Digital Engineering Services & Solutions incorporating Infrastructure and Service Management across EMEA Bank and International Securities and the countries that those entities operate in (15 plus).



The role will be accountable for leading and driving the departmentu2019s strategic plans ensuring alignment and integration with MUFGu2019s strategic goals, including Medium Term Business Plans (MTBP) across the Business and Technology.



The role will establish and design robust technical roadmaps to support a drive and transformation to a modern and digital technology architecture across the department, working closely with the various functions in the department to define a path to reach business needs. To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.



The Head of Strategy and Architecture, Digital Engineering Services and Solutions will play a pivotal role in driving transformation, identifying emerging technologies and leveraging them to gain competitive advantage. The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.



The role holder will have indirect leadership of a team of Strategy and Architect leads, fostering a culture of technical enterprise architectural and engineering excellence. The role holder will have proven experience of leading and influencing both directly and indirectly in global organisations.



This is a senior leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team.



The role will require proven experience of influencing and communicating with C level and Board level executives.



**KEY RESPONSIBILITIES**


Lead the design, development, operation and management of the departments strategy and architectural roadmaps ensuring alignment with business requirements and strategic goals.
Develop the departments short, medium and long term strategic goals and objectives, including defining the vision and mission.
Collaborate with business units, operational teams, application owners and enterprise architecture to shape, document and execute the Digital Engineering Services and Solutions department strategy.
Maintain a clear architecture vision for the Digital Engineering Services and Solutions department that represents the 3 u2013 5 year roadmap for the department and organisation highlighting the key milestones required to achieve this.
Articulate and align Senior Stakeholders on the departmentu2019s strategic direction, communicating progress towards the milestones.
Develop appropriate strategic measures to monitor progress against the strategic objectives ensuring they are visible to relevant stakeholders. Establish clear measurable goals aligned with the strategy to analyse department progress and KPIu2019S.
Champion adoption of the departmentu2019s strategic roadmaps across the business.
Continuously review the departmentu2019s strategy to ensure its validity and appropriateness for MUFG to achieve its business goals. Identifying opportunities to develop and refine the departments strategy.
Work with Digital Engineering Services and Solution Pillar Leads to define roadmaps and feed into the wider departmentu2019s strategy.
Contribute to and align with the Enterprise Architecture.
Represent Digitial Engineering Services and Solutions department at the Architectural Review Board with authority to approve designs on the departmentu2019s behalf.
Lead a team of Strategy Leads and Architects to provide technical strategy and roadmaps on behalf of Digital Engineering Services and Solutions to shape the departments landscape.
Regularly assessing and improving the departments technology landscape, incusing identifying opportunities for innovation and optimisation
Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Digitial Engineering requirements.
Work closely with industry partners, vendors and the wider technology ecosystems to leverage external expertise and best practices.
Conduct market research and competitive analysis to identify emerging technologies and trends



**SKILLS AND EXPERIENCE**



Essential:


10 yr. plus years in technology strategy definition and business case development. Experience in applying strategic frameworks and tools for analysing strategic problems and developing strategies.
Extensive experience in Senior Strategy within Technology, Infrastructure and Operations ( Service Management). (10 years plus)
To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
Proven experience in developing and implementing long term technology strategy and roadmaps specifically around Operations (Service Management) and Infrastructure that aligns with business goals
Proven track record of collaborating with senior stakeholders and influencing at C-Suite level to develop and gain support for a clear and compelling Technological vision, strategy and roadmap (10 year plus).
Strong strategic thinking and visionary skills with the ability to co-develop and drive the departmentu2019s technical vision, strategy and roadmap development aligned with the companyu2019 overall business strategy and translate actionable strategic plans.
Extensive experience in IT strategy and enterprise architecture frameworks and tools. (10 year plus)
Extensive experience of strategic management with executive leadership.
Proven experience of directly managing a Team of Strategy Leads and Architects leading the development of the team and driving the service forward (10 year plus)
Proven ability in identifying and solving complex technical problems, translating technical issues into non-technical terms and providing clear strategic direction to teams.
Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams.



EDUCATION / QUALIFICATIONS/ TECHNICAL COMPETENCIES



Functional / Technical Competencies:



Essential


Deep knowledge of Financial Services technologies, including Cloud, Platforms, Telecommunications & Networks, Digital Workplace, Data Management and Artificial Intelligence including GenAI.
Proven experience in enterprise architecture, IT Strategy and IT Transformation at scale.
Strong understanding of business models, operational processes and the application of technology to drive transformation.
Setting roadmap, KPIs
Expereince of working and delivering strategy within agile environment and product and platform models.



Education / Qualifications: Industry technology strategy qualification



Essential:


Industry technology strategy certifications like ITIL 4 Strategic Leader or the Professional Certificate in IT Strategy and Planning.
Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms
Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework
Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies) and Technology Operations (Service Management).



**PERSONAL REQUIREMENTS**


Exceptional written competency and communication skills.
Excellent analytical, strategic planning and problem solving skills.
Strong leadership and people management skills, able to inspire and lead high performing teams.
A calm approach, with the ability to perform well in a pressurised environment.
Ability to drive and lead strategically
Results driven with a strong sense of accountability for delivery
Customer centric mindset
Creative and innovative approach and advantage
A proactive, motivated approach



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**NUMBER OF DIRECT REPORTS**



Between 9 u indirect (dotted line) reports, direct reports TBC.



**MAIN PURPOSE OF THE ROLE**



The Head of Strategy and Architecture, Digital Engineering Services & Solutions (DES) is responsible for articulating, developing, leading and driving the strategic direction and technical architecture of the Digital Engineering Services & Solutions department.



The role will cover Digital Engineering Services & Solutions incorporating Infrastructure and Service Management across EMEA Bank and International Securities and the countries that those entities operate in (15 plus).



The role will be accountable for leading and driving the departmentu2019s strategic plans ensuring alignment and integration with MUFGu2019s strategic goals, including Medium Term Business Plans (MTBP) across the Business and Technology.



The role will establish and design robust technical roadmaps to support a drive and transformation to a modern and digital technology architecture across the department, working closely with the various functions in the department to define a path to reach business needs. To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.



The Head of Strategy and Architecture, Digital Engineering Services and Solutions will play a pivotal role in driving transformation, identifying emerging technologies and leveraging them to gain competitive advantage. The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.



The role holder will have indirect leadership of a team of Strategy and Architect leads, fostering a culture of technical enterprise architectural and engineering excellence. The role holder will have proven experience of leading and influencing both directly and indirectly in global organisations.



This is a senior leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team.



The role will require proven experience of influencing and communicating with C level and Board level executives.



**KEY RESPONSIBILITIES**


Lead the design, development, operation and management of the departments strategy and architectural roadmaps ensuring alignment with business requirements and strategic goals.
Develop the departments short, medium and long term strategic goals and objectives, including defining the vision and mission.
Collaborate with business units, operational teams, application owners and enterprise architecture to shape, document and execute the Digital Engineering Services and Solutions department strategy.
Maintain a clear architecture vision for the Digital Engineering Services and Solutions department that represents the 3 u2013 5 year roadmap for the department and organisation highlighting the key milestones required to achieve this.
Articulate and align Senior Stakeholders on the departmentu2019s strategic direction, communicating progress towards the milestones.
Develop appropriate strategic measures to monitor progress against the strategic objectives ensuring they are visible to relevant stakeholders. Establish clear measurable goals aligned with the strategy to analyse department progress and KPIu2019S.
Champion adoption of the departmentu2019s strategic roadmaps across the business.
Continuously review the departmentu2019s strategy to ensure its validity and appropriateness for MUFG to achieve its business goals. Identifying opportunities to develop and refine the departments strategy.
Work with Digital Engineering Services and Solution Pillar Leads to define roadmaps and feed into the wider departmentu2019s strategy.
Contribute to and align with the Enterprise Architecture.
Represent Digitial Engineering Services and Solutions department at the Architectural Review Board with authority to approve designs on the departmentu2019s behalf.
Lead a team of Strategy Leads and Architects to provide technical strategy and roadmaps on behalf of Digital Engineering Services and Solutions to shape the departments landscape.
Regularly assessing and improving the departments technology landscape, incusing identifying opportunities for innovation and optimisation
Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Digitial Engineering requirements.
Work closely with industry partners, vendors and the wider technology ecosystems to leverage external expertise and best practices.
Conduct market research and competitive analysis to identify emerging technologies and trends



**SKILLS AND EXPERIENCE**



Essential:


10 yr. plus years in technology strategy definition and business case development. Experience in applying strategic frameworks and tools for analysing strategic problems and developing strategies.
Extensive experience in Senior Strategy within Technology, Infrastructure and Operations ( Service Management). (10 years plus)
To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
Proven experience in developing and implementing long term technology strategy and roadmaps specifically around Operations (Service Management) and Infrastructure that aligns with business goals
Proven track record of collaborating with senior stakeholders and influencing at C-Suite level to develop and gain support for a clear and compelling Technological vision, strategy and roadmap (10 year plus).
Strong strategic thinking and visionary skills with the ability to co-develop and drive the departmentu2019s technical vision, strategy and roadmap development aligned with the companyu2019 overall business strategy and translate actionable strategic plans.
Extensive experience in IT strategy and enterprise architecture frameworks and tools. (10 year plus)
Extensive experience of strategic management with executive leadership.
Proven experience of directly managing a Team of Strategy Leads and Architects leading the development of the team and driving the service forward (10 year plus)
Proven ability in identifying and solving complex technical problems, translating technical issues into non-technical terms and providing clear strategic direction to teams.
Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams.



EDUCATION / QUALIFICATIONS/ TECHNICAL COMPETENCIES



Functional / Technical Competencies:



Essential


Deep knowledge of Financial Services technologies, including Cloud, Platforms, Telecommunications & Networks, Digital Workplace, Data Management and Artificial Intelligence including GenAI.
Proven experience in enterprise architecture, IT Strategy and IT Transformation at scale.
Strong understanding of business models, operational processes and the application of technology to drive transformation.
Setting roadmap, KPIs
Expereince of working and delivering strategy within agile environment and product and platform models.



Education / Qualifications: Industry technology strategy qualification



Essential:


Industry technology strategy certifications like ITIL 4 Strategic Leader or the Professional Certificate in IT Strategy and Planning.
Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms
Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework
Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies) and Technology Operations (Service Management).



**PERSONAL REQUIREMENTS**


Exceptional written competency and communication skills.
Excellent analytical, strategic planning and problem solving skills.
Strong leadership and people management skills, able to inspire and lead high performing teams.
A calm approach, with the ability to perform well in a pressurised environment.
Ability to drive and lead strategically
Results driven with a strong sense of accountability for delivery
Customer centric mindset
Creative and innovative approach and advantage
A proactive, motivated approach



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**NUMBER OF DIRECT REPORTS**
Between 9 - 15 indirect (dotted line) reports, direct reports TBC.
**MAIN PURPOSE OF THE ROLE**
The Head of Strategy and Architecture, Digital Engineering Services & Solutions (DES) is responsible for articulating, developing, leading and driving the strategic direction and technical architecture of the Digital Engineering Services & Solutions department.
The role will cover Digital Engineering Services & Solutions incorporating Infrastructure and Service Management across EMEA Bank and International Securities and the countries that those entities operate in (15 plus).
The role will be accountable for leading and driving the department's strategic plans ensuring alignment and integration with MUFG's strategic goals, including Medium Term Business Plans (MTBP) across the Business and Technology.
The role will establish and design robust technical roadmaps to support a drive and transformation to a modern and digital technology architecture across the department, working closely with the various functions in the department to define a path to reach business needs. To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
The Head of Strategy and Architecture, Digital Engineering Services and Solutions will play a pivotal role in driving transformation, identifying emerging technologies and leveraging them to gain competitive advantage. The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
The role holder will have indirect leadership of a team of Strategy and Architect leads, fostering a culture of technical enterprise architectural and engineering excellence. The role holder will have proven experience of leading and influencing both directly and indirectly in global organisations.
This is a senior leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team.
The role will require proven experience of influencing and communicating with C level and Board level executives.
**KEY RESPONSIBILITIES**
+ Lead the design, development, operation and management of the departments strategy and architectural roadmaps ensuring alignment with business requirements and strategic goals.
+ Develop the departments short, medium and long term strategic goals and objectives, including defining the vision and mission.
+ Collaborate with business units, operational teams, application owners and enterprise architecture to shape, document and execute the Digital Engineering Services and Solutions department strategy.
+ Maintain a clear architecture vision for the Digital Engineering Services and Solutions department that represents the 3 - 5 year roadmap for the department and organisation highlighting the key milestones required to achieve this.
+ Articulate and align Senior Stakeholders on the department's strategic direction, communicating progress towards the milestones.
+ Develop appropriate strategic measures to monitor progress against the strategic objectives ensuring they are visible to relevant stakeholders. Establish clear measurable goals aligned with the strategy to analyse department progress and KPI'S.
+ Champion adoption of the department's strategic roadmaps across the business.
+ Continuously review the department's strategy to ensure its validity and appropriateness for MUFG to achieve its business goals. Identifying opportunities to develop and refine the departments strategy.
+ Work with Digital Engineering Services and Solution Pillar Leads to define roadmaps and feed into the wider department's strategy.
+ Contribute to and align with the Enterprise Architecture.
+ Represent Digitial Engineering Services and Solutions department at the Architectural Review Board with authority to approve designs on the department's behalf.
+ Lead a team of Strategy Leads and Architects to provide technical strategy and roadmaps on behalf of Digital Engineering Services and Solutions to shape the departments landscape.
+ Regularly assessing and improving the departments technology landscape, incusing identifying opportunities for innovation and optimisation
+ Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Digitial Engineering requirements.
+ Work closely with industry partners, vendors and the wider technology ecosystems to leverage external expertise and best practices.
+ Conduct market research and competitive analysis to identify emerging technologies and trends
**SKILLS AND EXPERIENCE**
Essential:
+ 10 yr. plus years in technology strategy definition and business case development. Experience in applying strategic frameworks and tools for analysing strategic problems and developing strategies.
+ Extensive experience in Senior Strategy within Technology, Infrastructure and Operations ( Service Management). (10 years plus)
+ To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
+ The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
+ Proven experience in developing and implementing long term technology strategy and roadmaps specifically around Operations (Service Management) and Infrastructure that aligns with business goals
+ Proven track record of collaborating with senior stakeholders and influencing at C-Suite level to develop and gain support for a clear and compelling Technological vision, strategy and roadmap (10 year plus).
+ Strong strategic thinking and visionary skills with the ability to co-develop and drive the department's technical vision, strategy and roadmap development aligned with the company' overall business strategy and translate actionable strategic plans.
+ Extensive experience in IT strategy and enterprise architecture frameworks and tools. (10 year plus)
+ Extensive experience of strategic management with executive leadership.
+ Proven experience of directly managing a Team of Strategy Leads and Architects leading the development of the team and driving the service forward (10 year plus)
+ Proven ability in identifying and solving complex technical problems, translating technical issues into non-technical terms and providing clear strategic direction to teams.
+ Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams.
EDUCATION / QUALIFICATIONS/ TECHNICAL COMPETENCIES
Functional / Technical Competencies:
Essential
+ Deep knowledge of Financial Services technologies, including Cloud, Platforms, Telecommunications & Networks, Digital Workplace, Data Management and Artificial Intelligence including GenAI.
+ Proven experience in enterprise architecture, IT Strategy and IT Transformation at scale.
+ Strong understanding of business models, operational processes and the application of technology to drive transformation.
+ Setting roadmap, KPIs
+ Expereince of working and delivering strategy within agile environment and product and platform models.
Education / Qualifications: Industry technology strategy qualification
Essential:
+ Industry technology strategy certifications like ITIL 4 Strategic Leader or the Professional Certificate in IT Strategy and Planning.
+ Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms
+ Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework
+ Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies) and Technology Operations (Service Management).
**PERSONAL REQUIREMENTS**
+ Exceptional written competency and communication skills.
+ Excellent analytical, strategic planning and problem solving skills.
+ Strong leadership and people management skills, able to inspire and lead high performing teams.
+ A calm approach, with the ability to perform well in a pressurised environment.
+ Ability to drive and lead strategically
+ Results driven with a strong sense of accountability for delivery
+ Customer centric mindset
+ Creative and innovative approach and advantage
+ A proactive, motivated approach
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute