320 Engineering Support jobs in the United Kingdom

Engineering Support Technician

To 36,700 + premium hours rates, overtime, bonus and generous benefits

Derby

Our Derby based client is renowned as a market leader in the provision of innovative and bespoke integrated systems and offering a range of highest quality services that encompass Project Management and Implementation, Consultancy and Software Development to blue chip clients worldwide, and as a result of continued success and an ongoing planned programme of strategic growth, are now seeking to recruit a number of Engineering Support Technician professionals to complement their established and successful team of electrical and controls engineers.

** It is envisaged that successful Engineering Support Technician candidates will be qualified to NVQ, C&G or HNC or above in a relevant electrical, electronic or controls related discipline and due to timescale constraints, applications will ONLY be considered on behalf of candidates either based in or able to relocate at short notice to the East Midlands region, who are eligible to work in the UK with immediate effect and hold a full UK driving licence, who will be able to attain security clearance to allow working at UK airports and who are willing travel throughout the UK and work "nights" on a regular basis.

There are a number of exciting opportunities that have arisen for enthusiastic, ambitious and competent Engineering Support Technician professionals who are driven, ambitious and motivated team players to join the growing System Support Department as a System Support Technician in a department responsible for the preventative maintenance and design and modification of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out availability across sites nationwide.

Full training will be provided to practical candidates who have some experience or interest in engineering and technology and who enjoy diagnosing and problem solving whilst delivering highest levels of customer service at all times. You will be willing to travel throughout the UK, working nights on a regular basis. (and receiving premium rates for doing so) and will have a full UK driving licence and valid passport with no criminal convictions due to security clearances required by airport authorities.

During training, you will develop the skills to allow you to work as part of a team to design, implement and test control / integrated systems and program a variety of PLCs using Ladder Logic, Function block or Statement List methods and both programming and configuring SCADA s/w packages as well as using programming languages ranging from C, C++, C#, VB and VBA, and undertaking IP network design and configuration and the design and test of ELV electrical panels.

Our client is a progressive and refreshingly dynamic organisation with a strong emphasis on client relationships, and they recruit only the highest calibre ambitious people with drive and enthusiasm able to work in a friendly and supportive environment where commitment, flexibility, integrity and a sense of humour are highly valued.

Contact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in the strictest confidence to (url removed) for further details.

Junior Technical Support Advisor (Tech / Engineering)

£26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount

Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas.

This is an exciting opportunity for anyone who has an interest o.

WHJS1_UKTJ

Junior Technical Support Advisor (Tech / Engineering)

£26,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount

Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas.

This is an exciting opportunity for anyone who has an interest o.

WHJS1_UKTJ

Are you a highly organised individual, with excellent administration and IT skills, who has experience working in an engineering and/or manufacturing environment?

This varied role is providing operational support at a food manufacturing company, covering lots of aspects across safety and facilities management, stores and inventory, purchasing and much more!

Located on the outskirts of Bedford - the side closest to Renhold / Great Barford - easily commutable from St Neots, Sandy, Ampthill, Flitwick, etc.

You must have driving license and access to a vehicle, as you will be visiting other manufacturing sites in Hitchin and Biggleswade from time to time as well. 

Duties include:

• Conducting risk assessments and maintaining the COSHH data sheet file
• Ordering supplies and consumables like tea/coffee, stationery, etc. for the site
• Maintaining a tidy storeroom for spare parts and components
• Helping to conduct stock takes and put stock deliveries away for the Engineering stores
• Hosting contractors when they come onto site and checking their work permits, RAMS, etc.
• Keeping training records up to date for Engineers and organising training when it's expired

This is a full time, permanent role, working Monday to Friday 8-5. There is a competitive salary on offer alongside 24 days holiday (plus bank holidays) and 5% pension contributions.

Looking for an interesting, varied role where no two days will be the same? You'll provide critical support to the operation, to keep it running smoothly. Interested? Then apply today!

Engineering Technician / Toolmaker / Turner – Essential Support Role

Location: Bognor Regis 

Salary: £16.00 per hour 

Are you a skilled hands-on problem solver with a passion for precision engineering, toolmaking, or turning? We are on the lookout for a motivated Engineering Technician / Toolmaker / Turner to step into a vital support role, ensuring the seamless operation of our production and tooling processes.

In this dynamic position, you will collaborate closely with engineers and production teams to guarantee that our tooling and machinery are performing at their peak. Your expertise will be instrumental in crafting prototypes and parts using state-of-the-art lathes and mills. This role is perfect for someone eager to leverage their practical skills while playing a key role in enhancing quality, safety, and efficiency across our operations.

Key Responsibilities:

- Create high-precision tools, dies, molds, and jigs that meet exacting standards.

- Expertly operate lathes and other machinery to shape and cut materials with precision.

Typical Tasks:

- Mark out and design tools with precision.

- Cut and shape tools accurately.

- Input settings into computer-controlled machines with attention to detail.

- Verify dimensions and maintain tooling efficiency.

- Set up and operate lathes and milling machines with skill and confidence.

- Machine parts according to detailed specifications.

- Ensure all finished parts consistently meet quality standards.

Career Advancement:

We believe in nurturing talent and offer clear pathways for professional growth!

Industry Applications:

Manufacturing, Engineering

Ideal Candidate

- Proven experience in a hands-on engineering role, such as Toolmaker, Turner, or CNC Machinist.

- In-depth understanding of manual and CNC machinery.

- A sharp problem-solver with an unwavering attention to detail.

- Ability to read and interpret engineering drawings effectively.

- A collaborative team player with a flexible and adaptable approach.

This Role Is Perfect For Someone Who:

- Seeks a stable, workshop-based position with plenty of variety.

- Thrives on being a key support figure on the shop floor.

- Aspires to work within a talented, collaborative team that values skill and innovation.

Join us in this exciting opportunity and contribute to our mission of excellence in engineering!

Engineering Technician / Toolmaker / Turner – Essential Support Role

Location: Bognor Regis 

Salary: £16.00 per hour 

Are you a skilled hands-on problem solver with a passion for precision engineering, toolmaking, or turning? We are on the lookout for a motivated Engineering Technician / Toolmaker / Turner to step into a vital support role, ensuring the seamless operation of our production and tooling processes.

In this dynamic position, you will collaborate closely with engineers and production teams to guarantee that our tooling and machinery are performing at their peak. Your expertise will be instrumental in crafting prototypes and parts using state-of-the-art lathes and mills. This role is perfect for someone eager to leverage their practical skills while playing a key role in enhancing quality, safety, and efficiency across our operations.

Key Responsibilities:

- Create high-precision tools, dies, molds, and jigs that meet exacting standards.

- Expertly operate lathes and other machinery to shape and cut materials with precision.

Typical Tasks:

- Mark out and design tools with precision.

- Cut and shape tools accurately.

- Input settings into computer-controlled machines with attention to detail.

- Verify dimensions and maintain tooling efficiency.

- Set up and operate lathes and milling machines with skill and confidence.

- Machine parts according to detailed specifications.

- Ensure all finished parts consistently meet quality standards.

Career Advancement:

We believe in nurturing talent and offer clear pathways for professional growth!

Industry Applications:

Manufacturing, Engineering

Ideal Candidate

- Proven experience in a hands-on engineering role, such as Toolmaker, Turner, or CNC Machinist.

- In-depth understanding of manual and CNC machinery.

- A sharp problem-solver with an unwavering attention to detail.

- Ability to read and interpret engineering drawings effectively.

- A collaborative team player with a flexible and adaptable approach.

This Role Is Perfect For Someone Who:

- Seeks a stable, workshop-based position with plenty of variety.

- Thrives on being a key support figure on the shop floor.

- Aspires to work within a talented, collaborative team that values skill and innovation.

Join us in this exciting opportunity and contribute to our mission of excellence in engineering!

• To troubleshoot and resolve complex issues and escalations - 2nd level support 
• To liaising online  and via the web portal, assess (triage) and investigate issues to assist with issue resolution.
• Acting as a first point of contact for customer calls
• Use the internal system to log and update calls
• To support with software related issues
• Providing regular updates when required to relevant parties- both internally and to customers
• Acting as an escalation point to resolve and troubleshoot complex issues
• Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures.
• Participate in both functional and technical training
• Documenting all aspects of the work using the internal system
• Collaborate with 3rd party supplier
• To participate with client monthly meetings and reviews 
• To provide support to customers from start to completion
• Be able to take ownership of a task to see it through to completion and to exceed expectations whenever possible.
• Support with the roll out of new software/hardware releases

• 2 years + in technical helpdesk support role. 
• To be self-motivated and a contributing member of the team
• Be able to manage/prioritize their own workload so tasks can be completed to a customer’s satisfaction and meet Service Level Agreements where necessary.
• Good time management.
• Ability to work under pressure.
• NVQ1/GCSEs and above (or equivalent) in key competencies
• Excellent Customer Service Skills
• Technical skills in SQL and database management. (preferred)
• Good understanding of Payment systems & Processes (preferred)
• Working knowledge of Windows operating systems from Windows 7 onwards
• Basic networking knowledge
• A good understanding of IT based systems
• Problem analysis/problem solving
• Must be able to communicate effectively with all levels of users.
• Great problem-solving skills and a desire to achieve
• High level of knowledge and understanding of Windows Operating Systems

Hybrid: Mon-Wed onsite in High Wycombe

The Client:

Our client is Europe’s leading provider of Service Management Software Solutions, with offices in across Europe.
 

Position Overview:
They are seeking a dedicated and proactive Technical Support Engineer to join their team, focusing on supporting their product. In this role, you will provide high-quality technical assistance to their customers, ensuring the effective use and smooth operation of the product. You will troubleshoot issues, guide customers through product features, and collaborate closely with senior support staff to resolve complex technical challenges. There will also be opportunities to become familiar with and to provide support for their other product. A customer focused and data oriented mindset are critical attributes that the successful candidate will display.

Key Responsibilities:

• Provide first-line and second-line technical support to the product users via phone and ticketing system ensuring timely resolution and minimal customer downtime.
li>Escalate complex issues to senior technical teams as necessary, following internal procedures.

Product Expertise & Issue Resolution:

• Maintain an in-depth understanding of the products and functionalities to assist with customer queries.
• Reproduce and investigate customer-reported issues to identify root causes and provide effective solutions.
• Perform data analysis and manipulation tasks using both CLI tools and SSMS.
• Customer Success & Communication:
• Assist in training and guiding customers through best practices to get the most value from the products
• Build and maintain strong customer relationships, ensuring a high level of customer satisfaction.

Required Skills & Qualifications:

• Minimum of 2 years of experience in a technical support or IT support role, ideally supporting software products.
• Experience with field service management software is a plus.
• Familiarity with the U2 Universe database or similar multi-value databases is a strong advantage – though training will be provided.
< i>Strong troubleshooting skills, with the ability to analyse and solve technical problems quickly.
• Experience with operating systems, IIS, networking, and database management (e.g., SQL, U2 UniVerse, Windows/Linux environment).
• Familiarity with ticketing systems (e.g., Jira, Zendesk) and remote support tools.

Preferred Skills & Qualifications:

• Certifications in IT support or related areas (e.g., CompTIA A+, ITIL) would be an asset.
• Knowledge of scripting languages or automation tools is a plus.
• Experience with CBS (or other similar service management platforms) is highly desirable.
• Familiarity with U2 Rocket database or other multi-value database technologies is highly desirable.

Educational Background:

• A degree in Computer Science, Information Technology, or a related field is preferred but not mandatory.

Benefits:

• A holiday allowance of 30 days', plus bank holidays per annum
• Pension - 5% company contribution, 3 % personal contribution
• Employee Assistance Program (EAP)
• Employee referral scheme
• Electric car scheme
• Cycle to work scheme
• Enhanced Maternity/Paternity Pay

Our client is an equal-opportunity employer and values diversity in its workforce. We encourage applicants from all backgrounds to apply.