219 Environmental Health And Safety Management jobs in the United Kingdom

Our client, a distinguished name in the Insurance sector, is seeking an experienced Senior Underwriter to join their established team. This role requires a meticulous approach to risk assessment and a deep understanding of insurance products. While the company embraces modern working practices, this position necessitates a physical presence at their office in **Cardiff, Wales, UK**, to facilitate crucial face-to-face client interactions, regulatory compliance, and team collaboration. You will be instrumental in evaluating complex risks, determining policy terms, and ensuring the profitable growth of the underwriting portfolio.

Key Responsibilities:

• Evaluate and underwrite complex insurance risks across various lines of business, adhering to company guidelines and underwriting authority.
• Analyse financial statements, loss history, and other relevant data to assess risk appetite and pricing accuracy.
• Determine appropriate policy terms, conditions, and pricing to ensure profitability and competitive positioning.
• Develop and maintain strong relationships with brokers, agents, and clients, providing expert advice and support.
• Collaborate with claims, legal, and actuarial departments to ensure a cohesive approach to risk management.
• Stay informed about market trends, regulatory changes, and emerging risks within the insurance industry.
• Mentor and guide junior underwriters, fostering their technical development and professional growth.
• Contribute to the development and refinement of underwriting policies and procedures.
• Conduct post-underwriting reviews and analysis to identify areas for improvement.
• Prepare reports and present findings on underwriting performance to senior management.

Qualifications:

• University degree in Finance, Economics, Business, or a related field.
• Professional qualifications such as ACII or equivalent are highly desirable.
• A minimum of 5 years of progressive experience in insurance underwriting, with a specialization in (Specify a niche, e.g., Commercial Property, Professional Indemnity).
• Proven ability to assess and price complex risks accurately.
• In-depth knowledge of insurance contracts, legal frameworks, and regulatory requirements.
• Excellent analytical, decision-making, and negotiation skills.
• Strong communication and interpersonal abilities, with a professional demeanor.
• Ability to work effectively both independently and as part of a collaborative team.
• Proficiency in relevant underwriting software and Microsoft Office Suite.
• A commitment to ethical conduct and professional integrity.

This is a key role within our client's operations in **Cardiff, Wales, UK**, offering a stable and rewarding career path in the insurance industry.

Job Description

Head of Fire Risk Assessments (FRA)

Location: Home-based (ideally Midlands-based for occasional travel)

Salary: £50,000 + bonus + car or car allowance + full benefits

Sector: Fire Safety / Risk Management / Compliance

Company Overview - FRA Manager/ Head of Risk assessments (Fire) - Midlands

We're recruiting on behalf of a national fire safety consultancy delivering high-quality Fire Risk Assessments a.

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Our client, a respected entity in the oil and gas sector, is actively seeking a Senior Process Safety Engineer to enhance its safety protocols. This is a fully remote position, allowing you to operate from any UK-based location. You will play a critical role in ensuring the highest standards of process safety across all operations, focusing on risk assessment, hazard identification, and the development of robust safety management systems. Your expertise will be crucial in preventing incidents and safeguarding personnel, assets, and the environment. Key responsibilities include conducting Hazard and Operability (HAZOP) studies, Layers of Protection Analysis (LOPA), and Quantitative Risk Assessments (QRA). You will develop and implement safety procedures, provide expert advice on safety-critical elements, and contribute to incident investigations. The ideal candidate will possess a deep understanding of process safety principles, relevant legislation, and industry best practices (e.g., COMAH, Seveso Directive). Proficiency in process safety software and tools is required. Excellent analytical and problem-solving skills, combined with strong communication and leadership capabilities, are essential for collaborating effectively with remote teams and stakeholders. You will need to be adept at presenting complex technical information clearly and concisely. A degree in Chemical Engineering, Process Engineering, or a related discipline, along with significant experience in process safety engineering within the oil and gas industry, is mandatory. This is an exceptional opportunity to drive safety excellence from a remote setting, ensuring operational integrity and contributing to a culture of safety in a vital industry. Your work will directly impact risk reduction and operational resilience.

Our client, a reputable insurance provider, is seeking an experienced Senior Insurance Underwriter to join their remote operations team. This critical role involves the comprehensive assessment and pricing of complex insurance risks across various commercial lines. As a remote specialist, you will leverage your expertise to evaluate policy applications, analyse data, and determine appropriate coverage terms and premiums, all while working from a location of your choice within the UK. Strong analytical abilities, a keen understanding of actuarial principles, and excellent decision-making skills are essential. You will play a vital part in maintaining the company's profitable growth and upholding its reputation for sound underwriting practices.

Responsibilities:

• Analyse and evaluate complex insurance applications, including commercial property, casualty, and specialty lines.
• Assess risks associated with potential policyholders using data analysis, market research, and actuarial tools.
• Determine appropriate coverage limits, terms, conditions, and pricing to ensure profitability and competitiveness.
• Develop and maintain strong relationships with brokers and agents, providing expert underwriting guidance.
• Review and interpret financial statements, loss runs, and other relevant documentation.
• Collaborate with claims, legal, and actuarial departments to ensure consistent risk management strategies.
• Stay informed about industry trends, regulatory changes, and emerging risks.
• Contribute to the development and refinement of underwriting guidelines and policies.
• Mentor and guide junior underwriters, sharing knowledge and best practices.
• Authorise or decline risks based on underwriting authority and company guidelines.

Qualifications:

• Extensive experience (minimum 5-7 years) in insurance underwriting, with a specialization in commercial lines.
• Proven track record of successfully underwriting complex risks and achieving profitable results.
• Strong understanding of insurance principles, actuarial concepts, and risk management techniques.
• Proficiency in underwriting software and data analysis tools.
• Excellent analytical, decision-making, and problem-solving skills.
• Exceptional communication and negotiation abilities.
• Ability to work independently and manage a substantial workload in a remote setting.
• Relevant professional qualifications (e.g., ACII, FCII) are highly desirable.
• Experience with various insurance software systems.
• A proactive approach to continuous learning and professional development.

This is an excellent opportunity for a seasoned underwriter to advance their career in a flexible, remote capacity. Join a supportive team and make a significant contribution to the success of our client. The role is advertised as being based in **Sheffield, South Yorkshire, UK**, but is a fully remote position.

About Tetra Tech:

Tetra Tech is a leading technical, engineering, and environmental consultancy. We provide data-driven, market-leading water, environment, infrastructure, energy, and international development solutions to clients in the UK and Europe.

We deliver locally and we’re backed globally. In the UK and Europe, Tetra Tech has more than 6,000 employees and more than 50 offices. Our unique organisational structure enables us to be nimble and respond with the agility of a small business, backed by international resources and capabilities from across Australia, Asia, the Middle East, and North and South America.

Role Overview

Tetra Tech is seeking an experienced Water risk assessor who wants to branch into the world of M&E Asset Surveying to join our Asset Management team. This role involves conducting detailed surveys and assessments of mechanical and electrical assets across various client sites across the UK with regular travel required.

As a member of the Asset Management team, you will to be a proactive team member within the team. And Undertake survey work as directed by Service Lead or Lead Consultant.

Working collaboratively with other people across the other teams of Asset Management to present a seamless approach to clients.

Ensure the delivery of a professional and exceptional service to clients.

How will you be the change?

We believe every role is essential to providing that peace of mind for our client- whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our clients and building systems that lead the way.

Key Responsibilities:

Knowledge and practical experience in conducting water risk assessments, including legionella risk assessment. And be able to identify potential water system hazards within MEP assets and recommend appropriate risk mitigation measures.

Experience preparing detailed water risk assessment reports and liaising with maintenance and compliance teams to implement corrective actions.

Perform comprehensive on-site surveys of mechanical and electrical building services assets including HVAC, electrical systems, fire protection, plumbing, and lifts.

Accurately record asset condition, specifications, and lifecycle data using digital tools and asset management software.

Support the maintenance of detailed asset registers and assist in data analysis to inform asset lifecycle and maintenance planning.

Provide technical insight and produce clear, concise survey reports with recommendations.

Collaborate closely with engineering, facilities management, and client teams to ensure asset data accuracy and compliance.

Assist in budget forecasting and asset replacement planning.

Comply fully with health, safety, and security protocols, including preparing for and maintaining SC clearance.

Stay informed on industry best practices and technological advances in M&E systems and asset management.

Qualifications & Experience:

• Conduct in-depth water safety evaluations in accordance with UK guidelines such as ACOP L8, HSG 274, and HTM/SHTM standards.
• Conduct risk assessment visits, accurately recording all relevant data to produce detailed risk assessments.
• Provide expert advice to clients, recommending necessary remedial actions
• Knowledge of mechanical and electrical building systems.
• Experience with asset management software and digital survey tools.
• Thorough understanding of relevant regulations, standards, and compliance requirements.
• Strong attention to detail, analytical skills, and excellent written communication.
• Willingness and ability to travel regularly across the UK, including London, Leeds, and other client sites, with some international travel and overnight stays as required
• Proven experience as an M&E surveyor or in a similar role within asset management or building services engineering, with up to 3 years of direct experience.
• Reasonable knowledge of the MEP/building surveying market.
• Proficient in IT to ensure timely delivery of reports and other deliverables.
• Deliver professional and exceptional service to clients.
• High degree of self-direction, assertiveness, and eagerness to learn.
• Eligible and willing to undergo DBS (CRB) and SC checks if required.
• At least 3 years of hands-on experience in water safety and risk assessment.
• Solid understanding of UK water hygiene regulations.
• Exceptional communication, organization, and report-writing skills.
• Valid driver’s license.

Desirable

• Hold City and Guilds or Water Management Society qualifications in legionella control and risk assessment of domestic water systems.
• Possess a strong background in building services engineering, either as a tradesperson or through an M&E design career, with excellent knowledge of engineering plant, equipment, and relevant building services standards
• Experience within a similar role, preferably within an outsourced building services or facilities/asset management role
• Knowledge of asset management principles.
• Change control experience within projects
• Building strong working relationships with other stakeholders whilst ensuring that the best interests of the projects are promoted and maintained.
• Experience with web based (database) software platforms.

Our People

Our people are at the heart of everything we do! They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best people to maintain our position as a market leader and so provide a collaborative environment that supports individual performance, innovation, and creativity.

Our Way of Working

We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site – to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work.

There is no 'one approach fits all' – each team manages their own way of working, we trust our employees and focus on outputs not inputs.

Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development.

At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create a workplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology.

Making everybody feel welcome at Tetra Tech is important to us – because everybody is welcome! We are working hard to be a business where people can not only be themselves but can celebrate who they are and what they bring to our organisation. If you have a disability, learning difficulty, medical condition or any other individual need, we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will enable you to be your best.

We offer a competitive salary, contributory pension, healthcare cover and a range of flexible benefits. We are open to discussing the possibility of reduced hours, remote working, term time only, flexible start and finish times and compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.

We offer volunteer days, birthday holiday and a range of flexible benefits to suit each individual.

For more information on our company, please visit our website at

To apply, please visit our careers section where you will be able to submit your CV and a covering letter

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Additional Information

• Organization: 784 TCE
• Requisition #

**Job Description Summary**
An exciting opportunity to be part of a team, implementing and developing the Safety Management System in the aviation sector.
As aviation regulation requires an SMS system that is Present, Suitable, Operating and Effective for the scope of our business, this is a unique opportunity in an advancing area of growth.
The role consists of the development, maintenance, and administration of the organisation's Safety Management System to ensure product safety.
The role will require you to promote a safety culture through SMS, the analysis of hazards and proactive risk assessments. This will be achieved by the delivery of relevant information across the business around risk management and the reduction of risk to 'As Low As Reasonably Practicable'.
The role will be critical to demonstrating to the regulator our commitment to the changes that are being implemented around regulation and oversight of SMS. This is an exciting opportunity to be engaged at the inception of a significant change in the way regulation is executed and is likely to grow as the new regulatory process matures
**Job Description**
**Essential Responsibilities**
+ Facilitate hazard analysis and risk management to reduce the level of risk to 'As Low As Reasonably Practicable'.
+ Review and organise SMS training and promotion, including content to support the business in recurrent training.
+ Support in customer and regulatory audits
+ External safety reporting to the customers and national aviation authorities.
+ Facilitate the safety action groups and the distribution of safety information.
+ Facilitate the independent review of investigations and just culture.
+ Supporting the development, administration, and maintenance of the organisation's safety management system, including review of regulatory requirements.
+ Management of Airworthiness Directives process.
+ Support in external safety audits.
**Qualifications/Requirements**
+ Awareness of SMS requirements.
+ Computer literacy is essential to the position.
+ Working knowledge of the principles of regulation with emphasis on EASA Part 145.
+ Experience in using problem-solving root cause analysis tools.
+ Effective communication skills, both written and spoken and the ability to interact at all levels - including senior business leadership, regulatory representatives, and customer / operator representatives.
**Desired Characteristics**
+ Experience in Product Safety - Safety Management Systems.
+ Experience in Aviation sector - Quality systems.
+ Effective communication skills, both written and spoken and the ability to interact at all levels - including senior business leadership, regulatory representatives, and customer / operator representatives.
+ The ability to exercise role flexibility.
+ The ability to work under their own initiative whilst supporting the team structure.
+ A pragmatic approach to decision making, and the ability to understand and take account of the wider business picture.
+ The ability to assimilate information quickly and make fact-based decisions.
**Flexible Working**
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
**Total Reward**
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
+ Non-contributory Pension
+ Performance related bonus
+ Life Assurance
+ Group income protection
+ Private medical cover
+ Holiday Hourly equivalent of 26 days + public holidays, with flexible option to buy or sell
**Equal Opportunities**
GE Aerospace Wales is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
**GE Aerospace Wales is a Disability Confident Committed employer, and welcomes applications from disabled candidates. We are dedicated to ensuring our recruitment processes are accessible to all. Should you require any adjustments to our recruitment processes or would like to ask us a question please contact** **_._**
**Security Clearance**
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS ( to Work**
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. ( Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. ( Roche's Pharmaceutical Research and Early Development organization (pRED) ( , we make transformative medicines for patients to tackle some of the world's toughest unmet healthcare needs. At pRED, we are united by our mission to transform science into medicine. Together, we create a culture defined by curiosity, responsibility and humility, where our talented people are empowered and inspired to bring forward extraordinary life-changing innovation at speed.
This position is located in TSAC, a department within the Pharmaceutical Sciences function. We drive the non-clinical safety assessment of drug candidates from small molecules to complex biological products during the discovery and development phases at Roche.
**The Opportunity**
We are offering an outstanding opportunity for a Senior Toxicologist to serve as the single point of contact for impurities assessments at Roche Basel. The position is placed in the Translational Safety Assessment chapter (TSAC) within Pharmaceutical Sciences at pRED Basel. This is a critical role within our team, requiring a strong scientific background and excellent communication skills to collaborate across various departments. You will play a key role in supporting the safety assessment of impurities and extractables/leachables throughout the value chain from late discovery to clinical development, as well as for established medicines, with compliance to the most current regulatory guidelines. Utilizing your expertise, you will collaborate with cross-functional teams to ensure the delivery of high-quality and compliant safety evaluations.
Your main responsibilities will be:
+ You are the single point of contact for impurity and E&L risk assessments in drug substances and drug products
+ You conduct comprehensive risk assessments of genotoxic impurities in line with ICH M7 and related guidance
+ You perform toxicological evaluations of E&L profiles associated with container closure systems, devices, and manufacturing components
+ You provide guidance on thresholds of toxicological concern (TTC), supporting product compatibility and safety dossiers
+ You design and interpret in silico (Q)SAR analyses and, where appropriate, propose and evaluate in vitro/in vivo studies.
+ You draft scientifically justified TBLs for impurities, leachables, residual solvents, and raw materials
+ You apply appropriate risk assessment methodologies (e.g., AI, PDE, TTC) in accordance with ICH and EMA/FDA guidelines.
+ You support the integration of TBLs into product specifications and cleaning validation procedures.
+ You collaborate with cross-functional teams to ensure control strategies are scientifically sound and compliant.
+ You work closely with analytical chemists, formulation scientists, quality assurance, and regulatory affairs along with our Occupational Safety Teams.
+ Your evaluations will be pivotal for the release of new batches from the manufacturing and quality functions
+ You represent Roche as KOL in Industry Consortia and regulatory framework discussions groups
+ You will advise and support project teams with regard to regulatory requests in the frame of impurities and contribute to internal scientific governance and decision-making forums on impurity and safety issues.
**Who you are**
+ You hold a PhD and MSc in Toxicology or a pharmacology/toxicology-related discipline and have broad knowledge in toxicology and chemistry.
+ You have a minimum of 5-10 years of experience in pharmaceutical or biotech toxicology, with strong expertise in impurity assessments and proven experience in E&L toxicological risk assessments.
+ You possess working knowledge of genetic toxicology and have robust experience in the area of QSARs, computational toxicology, and the design and application of impurity safety databases.
+ You have profound knowledge of ICH guidelines (M7, S9, Q3A/B/C/D, etc.), TTC principles, and relevant regulatory frameworks.
+ You have a broad understanding of drug development and manufacturing processes, along with strong analytical skills and a commitment to scientific excellence.
+ You possess strong communication and interpersonal skills, with experience engaging regulatory agencies (EMA, FDA, etc.).
Unwavering focus, collaborative teamwork and exceptional delivery are key behaviours that drive our mission of doing now what patients need next. Together, we can be transformative.
If you are passionate about contributing to a committed team and have the dedication to partnership and innovation, Roche is the place for you! Every role at Roche plays a part in making a difference in patients' lives.
Apply now and join us in making an impact!
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

Lead Health & Safety Management Consultant

Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices.

QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands.

Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector.

About the Role

If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success.

As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change.

In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success.

If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence.

Key Responsibilities Include:

• Implement client projects and programmes with high-level advocacy
• Designing management reports and predictive analytics for clients.
• Create customer success by managing and reviewing a highly configurable digital software enterprise platform.
• Undertake gap analysis of processes for improvement and better management of our clients systems.
• Identify and implement client initiatives and new ways of working.
• Prepare and document technical requirements, proposals, schedules and client interactions.
• Preparation of scopes and methodologies including liaison with technical team and the clients.
• Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
• Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
• Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive
• Providing decision support to clients: strategically as well as on day-to-day matters
• Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys
• Working with the software support team to achieve clients operational and strategic goals
• Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.

You will have:

• Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH)
• A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes
• An ability to convey information and simplify it for clients
• An ability to learn new topics quickly
• A passion to succeed, and a love of winning
• Drive to build successful client portfolios and deliver the Gold Standard of service and solutions
• At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution
• 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes"
• Experience with taking a requirement and preparing a proposal through to brief across complex assignments

Apply now;

Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story!

We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

Lead Health & Safety Management Consultant

Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices.

QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands.

Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector.

About the Role

If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success.

As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change.

In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success.

If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence.

Key Responsibilities Include:

• Implement client projects and programmes with high-level advocacy
• Designing management reports and predictive analytics for clients.
• Create customer success by managing and reviewing a highly configurable digital software enterprise platform.
• Undertake gap analysis of processes for improvement and better management of our clients systems.
• Identify and implement client initiatives and new ways of working.
• Prepare and document technical requirements, proposals, schedules and client interactions.
• Preparation of scopes and methodologies including liaison with technical team and the clients.
• Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
• Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
• Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive
• Providing decision support to clients: strategically as well as on day-to-day matters
• Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys
• Working with the software support team to achieve clients operational and strategic goals
• Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.

You will have:

• Qualifications in H&S and fire safety, including membership of a recognised industry body e.g, CMIOSH or MIIRSM or working towards (minimum Cert IOSH)
• A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes
• An ability to convey information and simplify it for clients
• An ability to learn new topics quickly
• A passion to succeed, and a love of winning
• Drive to build successful client portfolios and deliver the Gold Standard of service and solutions
• At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution
• 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes"
• Experience with taking a requirement and preparing a proposal through to brief across complex assignments

Apply now;

Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story!

We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.