8 Event Coordinators jobs in Merseyside

Events Executive - Customer Success

North West England - remote

£28k + discretionary bonus

Imagine an event where the world’s biggest brands, boldest startups, and sharpest minds in marketing and advertising come together to swap ideas, spark collaborations, and celebrate creativity. It’s not your typical conference, it’s a high-energy mash-up of thought-provoking talks, live experiences, and big-name headliners, all set against a buzzing festival backdrop. With thousands of attendees, cutting-edge content, and a reputation for doing things differently, it’s become the go-to place for the industry to connect, be inspired, and shape the future.

This client is looking for a highly organised and proactive Customer Success Executive to join their growing team

Reporting to the Customer Success Manager, this role is central to ensuring sponsors and partners get maximum value from their investment in large-scale events.

The position offers the chance to work closely with multiple functions, from commercial to content and marketing and to play a key role in delivering events that attract thousands of attendees. It requires someone who thrives under pressure, is comfortable managing deadlines, and can confidently support both clients and colleagues throughout the planning cycle and onsite delivery.

Responsibilities

• Support the Customer Success Manager to provide sponsors with all information required in line with contracts and ensure deliverables are met (e.g. content and marketing deadlines, furniture and catering requests).
• Manage a portfolio of clients from onboarding through to delivery and execution.
• Liaise with external providers and the operations team.
• Maintain client records and provide reporting via the event organisers’ portal.
• Manage artwork files for sponsors, ensuring quality and accuracy.
• Assist with the delivery of event branding.
• Monitor progress against deadlines and communicate updates or issues to the Customer Success Manager.
• Flag risks or challenges early to ensure smooth delivery.
• Provide wider administrative support to the events team during planning.

Key Skills and Attributes

• Previous experience working on live events.
• Proactive, solutions-focused and confident in supporting clients and internal teams.
• Highly organised, detail-oriented, and calm under pressure.
• Strong administrative skills and the ability to manage multiple priorities in a fast-paced environment.
• Experience managing artwork files; able to spot potential design or formatting issues.
• A collaborative team player who supports colleagues during busy periods.
• Excellent client-facing skills, with the ability to build strong relationships and deliver high satisfaction.

• Assist in the planning and coordination of sporting events from conception to completion.
• Manage event logistics, including venue booking, equipment rental, and supplier coordination.
• Develop event schedules and timelines, ensuring all activities are well-timed.
• Communicate effectively with participants, volunteers, coaches, and stakeholders regarding event details.
• Oversee event setup and breakdown, ensuring venues are prepared and restored.
• Manage on-site registration and check-in processes.
• Coordinate with event staff and volunteers, assigning roles and responsibilities.
• Handle participant inquiries and resolve issues that may arise during events.
• Assist with budget tracking and expense management for assigned events.
• Ensure compliance with health, safety, and security regulations at event venues.
• Gather feedback post-event to identify areas for improvement.
• Support marketing and promotional activities for upcoming events.

• Proven experience in event planning or coordination, preferably within the sports industry.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a hybrid setting.
• Proficiency in event management software and Microsoft Office Suite.
• Problem-solving skills and the ability to remain calm under pressure.
• Passion for sports and an understanding of event dynamics.
• Flexibility to work evenings and weekends as required by event schedules.
• Degree in Event Management, Sports Management, or a related field is a plus.

• Oversee all technical production elements for live events, including audio, lighting, video, and staging.
• Manage event budgets, ensuring cost-effectiveness and profitability.
• Source and manage relationships with event suppliers and contractors.
• Develop detailed production schedules and logistics plans.
• Ensure compliance with all health, safety, and security regulations.
• Lead and coordinate on-site production teams and technical staff.
• Liaise with clients, artists, and stakeholders to understand and achieve event objectives.
• Troubleshoot technical issues and resolve challenges promptly during events.
• Conduct post-event evaluations and reports.
• Contribute creative ideas for event enhancements and innovations.

• Minimum of 6 years of experience in event production management.
• Proven track record of successfully producing large-scale live events.
• Strong knowledge of AV, lighting, sound, and staging technologies.
• Excellent project management and organizational skills.
• Experience with budget management and financial oversight.
• Strong vendor negotiation and relationship management skills.
• Proficiency in health and safety regulations relevant to events.
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

• Plan, coordinate, and execute a wide variety of events, including corporate functions, private parties, conferences, and banquets.
• Develop detailed event proposals, including timelines, budgets, and resource allocation.
• Manage all aspects of event logistics, such as venue selection, catering, AV equipment, and entertainment.
• Liaise with clients to understand their needs and ensure all event requirements are met.
• Oversee and manage on-site event operations, ensuring smooth execution and prompt problem-solving.
• Coordinate with internal departments and external vendors to ensure seamless service delivery.
• Manage event budgets effectively, tracking expenses and ensuring profitability.
• Develop and implement strategies to enhance the overall guest experience.
• Supervise and train event staff, providing clear direction and support.
• Conduct post-event evaluations, gather feedback, and implement improvements for future events.
• Maintain strong relationships with vendors and suppliers to ensure quality and value.
• Stay updated on industry trends and best practices in event management and hospitality.

• Proven experience in event planning and management, preferably within the hospitality or tourism industry.
• Excellent organizational, time management, and multitasking abilities.
• Strong budget management and negotiation skills.
• Exceptional communication, interpersonal, and customer service skills.
• Proficiency in event management software and standard office applications.
• Ability to work under pressure and adapt to changing circumstances.
• A creative flair and a passion for delivering exceptional experiences.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.
• Demonstrated leadership potential and experience in managing teams.
• Knowledge of Liverpool's event venues and supplier network is a plus.

• Develop and manage detailed operational plans for all assigned events, ensuring adherence to timelines and budgets.
• Source, negotiate with, and manage relationships with virtual event platform providers, AV suppliers, and other relevant vendors.
• Oversee the technical setup and execution of virtual events, including live streaming, pre-recorded content, and interactive elements.
• Conduct risk assessments and develop contingency plans for virtual and hybrid events.
• Coordinate speaker and attendee logistics, including registration, communication, and virtual engagement strategies.
• Manage event staff and volunteers, providing clear direction and performance feedback.
• Prepare post-event reports, analysing key performance indicators and identifying areas for improvement.
• Maintain a high level of client satisfaction through proactive communication and exceptional service delivery.
• Ensure compliance with all relevant health, safety, and data protection regulations in a virtual context.

• Proven experience in event management, with a strong focus on virtual and hybrid events.
• Excellent project management and organisational skills, with the ability to manage multiple projects simultaneously.
• Proficiency in virtual event platforms and associated technologies.
• Strong negotiation and vendor management abilities.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a remote team.
• A degree in Event Management, Hospitality, Marketing, or a related field is preferred.
• Experience in budget management and financial reporting.