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Remote Head of Operations - Event Planning
CF10 1AA Cardiff, Wales
£60000 Annually
WhatJobs Direct
Posted 3 days ago
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Job Description
Our client, a prestigious event planning and management company, is seeking a strategic and highly organized Head of Operations to lead their remote operational team. This is a key leadership role responsible for the seamless execution of all events, ensuring exceptional client satisfaction and operational efficiency. The ideal candidate will possess extensive experience in event logistics, vendor management, and team leadership within a remote-first environment.
Key Responsibilities:
Key Responsibilities:
- Oversee all operational aspects of event planning and execution, from concept development through to post-event analysis.
- Develop and implement robust operational procedures and standards to ensure consistency and quality across all events.
- Manage and mentor a remote team of event coordinators, logistics managers, and on-site staff, fostering a collaborative and high-performing culture.
- Negotiate contracts and manage relationships with a diverse network of vendors, suppliers, and venue partners.
- Develop and manage event budgets, ensuring financial targets are met and profitability is maximized.
- Conduct site inspections, risk assessments, and develop contingency plans to mitigate potential issues.
- Oversee logistics, including transportation, accommodation, AV, catering, and staffing for all events.
- Ensure all events comply with relevant health, safety, and legal regulations.
- Implement and manage technology solutions to streamline event operations and enhance attendee experience.
- Analyze post-event data to identify areas for improvement and report on key performance indicators.
- Collaborate with the sales and marketing teams to ensure operational capabilities align with business development goals.
- Serve as a senior point of contact for high-profile clients, providing strategic guidance and ensuring their vision is brought to life.
- Minimum of 8 years of progressive experience in event management and operations, with at least 4 years in a leadership role.
- Proven track record of successfully managing large-scale and complex events (conferences, corporate events, festivals, etc.).
- Exceptional organizational, project management, and logistical planning skills.
- Strong negotiation and vendor management abilities.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and manage a remote team.
- Proficiency in event management software and tools.
- Sound understanding of financial management and budget control.
- Ability to work under pressure and adapt to changing circumstances.
- Strong problem-solving and decision-making capabilities.
- Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field is preferred.
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