44,779 Experienced Cabin Crew Members jobs in the United Kingdom
Emergency Response Team Specialist

Posted 6 days ago
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Job Description
Due to an upcoming retirement we are looking for an experienced Emergency Response Specialist to join us at the Humber Refinery. The job role is dependent on the skillset and experience of the candidate but the base function and responsibilites are set out below.
Basic Function:
- Key member of Emergency Response Team responding to all incident types on the Humber Refinery and associated offsites.
- Ensure operation and maintenance of all fire response systems and equipment in order to ensure effective refinery protection on a 24 hour basis.
- Ensure compliance with the requirements of the COMAH offsite and onsite regulatory requirements, including crisis management and emergency response, ensuring that the necessary responders are trained and competent
Primary Accountabilities /Responsibilities:
- Is key member of the Refinery Emergency Response Team on a shift or day pattern dependent upon experience and business need
- Assist in management of safety incident reporting and accident investigation
- Development and implementation of emergency response and firefighting training programmes
- Assist in maintaining, updating and inputting records for fire and safety routines, training and compliance.
- Assist in management of Breathing Air and gas monitoring provision
- Monitor the effective implementation of safety policies, standards and regulatory requirements via audits and fire risk assessments
- Available for incident response call out and staffing cover as required
- Ensure completion of maintenance and repairs on emergency response equipment and infrastructure, including fire mains, fixed and mobile fire equipment and auxiliary emergency response equipment
- Advise on statutory regulations relative to fire protection/prevention.
- Drug and Alcohol Testing
Dependent upon skill set and experience, the role may expand to include
- Increased coordination and leadership responsibilities
- Involvement in crisis management and COMAH emergency response planning
- Coordination of site wide ER exercises.
- Deputising for emergency response supervision
Critical Skills:
- Qualified Firefighter with a minimum of 5 years' experience
- Qualified HGV driver
- Detailed Knowledge of Fire Safety Regulations.
- Knowledge of specific hazards pertinent to the Refinery processes.
- First Responder Emergency Care L3 or equivalent.
- NEBOSH General Certificate.
- Ability to interface with public services.
- Able to attend Phillips 66 fire school out of country.
- Fire risk assessment qualification (desirable)
- Rope Rescue qualification (desirable)
The Humber Refinery is playing its part of the UK's decarbonisation efforts.
As a part of the UK Government's net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area.
On top of this, the Humber Refinery is the UK's only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability.
**To be considered:**
In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the requisition closing date of **08/15/2025** .
**Phillips 66 is an Equal Opportunity Employer**
HM Specialist Inspector - Offshore Emergency Response
Posted 7 days ago
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HM Specialist Inspector - Offshore Emergency Response, Marine Operations, Aviation
Aberdeen, Ashford (Kent), Basingstoke, Birmingham, Bootle, Bristol, Buxton, Cardiff, Carlisle, Carmarthen, Chelmsford, Crewe, Edinburgh, Glasgow, Inverness, Leeds, Milton Keynes, Newcastle-upon-Tyne, Norwich, Nottingham, Oxted, Plymouth, Sheffield, Wrexham, or York
About Us
The Health and Safety Executive is Britain's national regulator for workplace health and safety. We're dedicated to protecting people and places, ensuring everyone can lead safer and healthier lives at work.
A key operational arm of HSE, Energy Division (ED) regulates Great Britain's Offshore Oil and Gas Industry, pipelines, mines, diving and renewable sector.
We are now looking for two individuals from offshore energy backgrounds to retrain as HM Specialist Inspectors and join us on a full-time, permanent basis with hybrid working options.
The Benefits
- Salary of £71,171 - £5,323 per annum
- A Civil Service Pension with an average employer contribution of 28.97%
- 25 days' annual holiday increasing to 30 days after 5 years' service, plus bank holidays and - 1-day Civil Service privilege leave
- Family-friendly policies and working hours to help balance your home life and career
- Carer-friendly policies to help create a supportive working culture
- Access to a wide range of fantastic benefits, such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
This role currently attracts a non-consolidated, non-pensionable market supplement of up to 0,000. This is reviewed annually as part of HSE's pay offer.
This is a remarkable opportunity for experienced offshore emergency response professionals to join our influential and mission-led organisation.
You'll be supported through a Specialist Training Programme (STP) to gain the skills and expertise to become a safety inspector. You will enrol on the STP and undertake a combination of study, practical experience and a final assessment, ensuring you are equipped to operate at the forefront of your specialist area.
So, if you're ready to step into a role that combines challenge, purpose, and influence, while helping protect lives and the environment, we want to hear from you.
The Role
As an HM Specialist Inspector, after completing our Specialist Training Programme, you will ensure the safety and regulatory compliance of offshore oil, gas, and renewable energy operations across Great Britain.
Using your technical expertise, you will conduct onshore and offshore inspections to assess emergency response and marine and aviation safety arrangements, ensuring effective control measures are in place to prevent major accidents.
You will review safety cases and combined operations notifications, contribute to complex investigations by identifying root causes of incidents, and provide expert insight to help enforce compliance and shape sector-wide safety improvements.
Additionally, you will:
- Produce technical reports and act as an expert witness in legal proceedings
- Advise colleagues, industry, and stakeholders on ERMA-related health and safety matters
- Represent us in industry forums and working groups
Please note, enrolment in the Specialist Training Programme (STP) is a legal requirement that you will be required to study for and successfully complete.
About You
To be considered as an HM Specialist Inspector, you will need:
- Practical experience and knowledge in developing and managing emergency response (ER) in the offshore energy industry
- Experience of leading or supporting an investigation into an incident or high potential event in industry where your technical and behavioural skills are required to address the failings
You will also need one of the following:
- A degree or equivalent qualification in a relevant science or engineering discipline
- Master Mariner STCW 11/2 (preferably unrestricted but will consider restricted), with professional membership of an appropriate institution
- Equivalent experience involving extensive knowledge and experience of oil and gas emergency response and offshore marine operations
A full, valid driving licence that enables you to drive in the UK is essential. However, we are willing to consider any proposals put forward by applicants that would allow them to do the job by another means in line with the Equality Act 2010.
You must also be able to satisfy the OEUK & GWO approved offshore medical & OPITO & GWO approved survival training requirements e.g. BOSIET/FOET.
Please note, this role will involve an average of 2-3 night stays offshore (subject to weather), approximately 6-8 times a year for proactive inspection or reactive investigation work and some travel to renewable energy sites across the country, potentially at short notice, all within a small multi-discipline team. It will also involve visits to other HSE sites including Aberdeen, with some potential overnight stays (including at short notice).
The closing date for this role is 12th September 2025.
Other organisations may call this role Offshore Safety Inspector, Specialist Inspector, Offshore Safety Engineer, Marine Operations Safety Inspector, Aviation Engineering Safety Inspector, or Offshore Safety Specialist.
Webrecruit and the Health and Safety Executive are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking for a new challenge and want to become an HM Specialist Inspector, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Cabin Crew / Flight Attendant Open Days in Luton, UK
Posted today
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Job Description
Have you ever dreamed of a unique place of work while being on the go and meeting new people? We have good news for you: our Cabin Crew life is just like that!
We are continuously searching for positive, energetic and motivated candidates for flight attendant/cabin crew positions to join our award-winning team.
WIZZ NETWORK
We have over 200 destinations in more than 50 countries and we are still growing!
Our Cabin Crew live and work in 40 cities in 14 countries: Albania, Austria, Bulgaria, Cyprus, Georgia, Hungary, Italy, Lithuania, North Macedonia, Poland, Romania, Serbia, United Arab Emirates, United Kingdom.
RECRUITMENT DAY good to knows:
Read the requirements listed below as your compliance will be checked during the recruitment event.
Arrive sharply on time and be prepared that the process might take until late afternoon.
Bring your passport plus your Visa/Pre- Settlement/Settlement Status Share Code (for British Passport Holders- your passport is enough)
Bring your updated English CV with ID photo.
Dress Code: Business Attire
Please be advised that you may join any recruitment event regardless of the base you are applying for.
Working as a Wizz Air flight attendant, you will:
- Focus on both safety and customer care aspects
- Perform on board and ground duties in a way to comply with the Company’s policies
- Manage in-flight sales and cash handling
- Welcome passengers with a smile and help them during the flight
- Act in accordance with our values: dedication, inclusivity, positivity, integrity
- Be part of a new family of more than 7,000 aviation enthusiasts
- You will be contracted and paid from day 1 of the training
Requirements:
- You are aged 18 or over
- You have an arm reach of 210 cm while standing on tiptoes
- You have a minimum of high school degree/GCSE result or equivalent
- You are fluent - written and spoken - in English
- You have a valid passport without limitations (minimum 6 months)
- You are able to swim
- You have the right to live and work in the UK (British passport/Visa/Pre- Settlement/Settlement Status)
- You live or are ready to move within 90 minutes of your chosen base and prepared to make this journey upon work schedule
- You don’t have tattoos and/or piercing on parts of the body that are visible when wearing uniform
- You are an enthusiastic person who likes working with people
- Successful Candidates will need to obtain Schengen Visa as well (if applicable)
- Please note that if you wear glasses or contact lenses and your prescription is above +4 or below -4, you are unlikely to pass the mandatory medical examination
What can we offer:
Perks and benefits: competitive salary, social security & work insurance, complete and free Cabin Crew training, free tickets based on experience and employee discounted tickets, paid holiday
Career development opportunities at one of the fastest growing airlines
Work-life balance: no layovers - opportunity to lead normal life in your home town, flexible or fixed pattern roster (5 days on duty/ 3 days off), possibility to swap duties/working days vs. OFF days
Wizz Air Culture:
- SPORT EVENTS: Wizz Air Half Marathons and Running events
- BASE EVENTS: bowling, karaoke, paintball, hot chocolate/fruit day etc.
- WORK & TRAVEL: opportunity to work at different Wizz Air bases upon need/request
- WORK ON SPECIAL/VIP FLIGHTS: open flights, anniversary events
Customer Service
Posted 6 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted 1 day ago
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Job Description
Location: Banbury Salary: Up to 34,000 for the right person Job Type: Full-time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key? We are looking for a proactive and enthusiastic Customer Service Representative to join our clients dynamic team.
What You Will Be Doing
Responding to customer enquiries by phone and email, primarily relating to spare parts
Assisting customers with identifying the correct spare parts for their needs
Providing updates on order status, returns and delivery arrangements
Offering insights into spare parts sales history and trends
Processing sales orders for products, ancillary items and spare parts efficiently
Maintaining accurate records in the CRM system, including accounts and contacts
What We Are Looking For
- Excellent communication skills, both written and verbal
- A positive attitude and commitment to high levels of customer service
- Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
- Ability to work collaboratively with colleagues to achieve shared goals
- Flexible and responsive to customer and business needs
- High attention to detail and accuracy
- Basic understanding of the product ranges or willingness to learn
- Strong time management and ability to work independently
Why Apply
This is a fantastic opportunity to join a supportive team where your contributions make a real impact. If you are customer-focused, tech-savvy and ready to grow in a rewarding role, we would love to hear from you.
Apply now and take the next step in your career.
Customer Service
Posted 3 days ago
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Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)
Customer Service
Posted 4 days ago
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Job Description
HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound/outbound calls from customers relating to the service provided by the business
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters and emails
- Inputting data onto the system
Requirements:
- Previous experience in a similar customer service based role is essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
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Customer Service
Posted 4 days ago
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Job Description
Join Our Team as a Customer Service Representative!
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every call counts? If so, we have an exciting opportunity for you to shine!
About the Role:
We are seeking a motivated Customer Service Representative to be the first point of contact for our valued clients in the Financial Institution & Insurance sector. This is a temporary contract for 3 months, with the possibility of extension. Your primary responsibility will be to manage incoming calls, ensuring each customer feels heard and valued.
Key Details:
- Contract Type: Temporary (3 months, with potential for extension)
- Hours: Monday to Friday, 9 AM - 5 PM
- Location: Just a 10-minute walk from the train station
- Industry: Financial Institution & Insurance
What You'll Do:
- Answer incoming calls promptly and professionally.
- Provide accurate information and resolve customer inquiries effectively.
- Maintain a positive and cheerful demeanour, even in challenging situations.
- Document interactions in a clear and concise manner.
- Collaborate with team members to enhance customer experience.
What We're Looking For:
- Previous call centre experience is a must!
- Strong communication skills with the ability to connect with customers.
- A friendly and enthusiastic approach that embodies our commitment to excellent service.
- Ability to multitask and manage time efficiently.
- A proactive attitude and willingness to learn.
Why Join Us?
- Be part of a dynamic team that values your contributions.
- Gain valuable experience in the financial and insurance sectors.
- Enjoy a supportive work environment that encourages growth.
- Potential for contract extension based on performance.
If you're ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!
How to Apply:
Send your resume and a brief cover letter highlighting your relevant experience to (insert application email/website). Don't miss out on this opportunity to join an organisation that celebrates your skills and dedication!
Get ready to make a positive impact-apply today!
We can't wait to welcome you to our team!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted 4 days ago
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Job Description
Location: Basingstoke - Hybrid
Hours: Full-time
Contract Type: Temporary - 4 - 6 Months
Overview:
We're currently seeking a proactive and personable Customer Service Advisor to support a busy service team on a temporary basis. This is a great opportunity for someone with strong communication skills and a passion for helping people to gain experience in a fast-paced, customer-focused environment.
What You'll Be Doing
- Responding to incoming customer enquiries via phone and email, ensuring each interaction is handled with care and professionalism.
- Gathering relevant information to resolve queries efficiently and accurately.
- Logging all customer interactions clearly and thoroughly in internal systems.
- Processing service requests and claims in line with internal guidelines.
- Explaining product or service details in a clear and easy-to-understand manner.
- Escalating complex issues to the appropriate team when necessary.
- Maintaining a high level of attention to detail to ensure compliance and accuracy.
- Working collaboratively with colleagues to meet team targets and service levels.
- Taking ownership of your own learning and development during the assignment.
What We're Looking For:
- Previous experience in a customer service, contact centre, or administrative role.
- Confident communicator with a friendly and professional telephone manner.
- Strong written communication skills and attention to detail.
- Comfortable using computer systems and Microsoft Office applications.
- Ability to manage your time effectively and work well under pressure.
- A team player who is also capable of working independently.
Why Apply?
- Gain valuable experience in a supportive and structured environment.
- Develop transferable skills in customer service, communication, and administration.
- Opportunity to work with a well-established organisation.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted 4 days ago
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Job Description
Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!
What will you be doing as a Customer Service Advisor?
- Greeting and welcoming customers with a friendly, professional approach
- Understanding customer needs and recommending the best rental options
- Processing bookings, rental agreements, and payments accurately
- Conducting vehicle inspections and completing necessary documentation
- Promoting add-on services to increase sales and enhance the customer experience
- Handling queries and complaints promptly and professionally
- Working closely with your team to manage fleet availability and maintenance
We would LOVE to hear from you if you have experience as a:
- Customer Service Advisor
- Rental Sales Consultant
- Sales Assistant
- Customer Sales Advisor
- Vehicle Rental Consultant
If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!
What will you get in return for your work as a Customer Service Advisor?
- Competitive salary of 28,665 plus excellent bonus incentives from up-selling
- 28 days holiday including bank holidays
- Mobility options including company car schemes
- Health insurance after two years service
- Company pension scheme and death in service cover
- Uniform provided and employee discounts
- Regular team events and ongoing training opportunities
- Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.