What Jobs are available for Experienced Retail Roles in the United Kingdom?

Who we are:
Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of
Fast Company's Brands That Matter
and winning a
Best Carbon Footprint
award, we have big goals like being
Climate Positive by 2025
,
Circular by 2030
, and pushing the whole industry forward along the way. Our work has gotten love in
Drapers
and
Sourcing Journal
, and
TIME
wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own
sustainable factory in LA
. We innovate across categories like
accessories
,
swimwear
, and
sleepwear
, and we reach millions of people with campaigns like
this
,
this
and
this
.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that
with you.
Sales Associate:
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You'll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

What you'll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Compensation:
The wage for this position is £13 per hour.

• Available to work a minimum of 10 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Reformation is proud to be an Equal Opportunity Employer.
We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self.
Still don't know if you should apply?
We get it—
studies
show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our
general application.
CRPA Notice found here
Want some more? -
Sustainability
,
Forbes
,
Fast Company

• Engage with customers to understand their needs and provide personalized styling advice.
• Showcase product knowledge, including brand history, materials, and craftsmanship.
• Drive sales and achieve individual and store targets.
• Build and maintain strong relationships with a loyal clientele.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintain visual merchandising standards to ensure the store is presented attractively and adheres to brand guidelines.
• Assist with inventory management, stock counts, and replenishment.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Collaborate with the store management team to contribute to store operational goals.
• Stay informed about new collections, promotions, and industry trends.
• Open and close the store as required, ensuring security and readiness.

• Proven experience in a retail sales role, preferably within the luxury goods or fashion sector.
• A genuine passion for fashion and a strong understanding of luxury brands.
• Exceptional customer service and interpersonal skills.
• Demonstrated ability to build rapport and cultivate client relationships.
• Excellent communication and active listening skills.
• Ability to work effectively as part of a team.
• Proficiency in POS systems and basic computer skills.
• A well-presented appearance and a sophisticated demeanor.
• Flexibility to work a varied schedule, including weekends and some evenings.
• Previous experience as a Senior Associate or Key Holder is advantageous.

Temporary Opportunities- Customer service assistant Nights (6 week initial duration)

We have opportunities for temporary team members to join our team.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎

You can find out more about bp retail here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving our customers and operating the till
• Preparing and serving beverage and food items from our Wild Bean Café
• Stock management – from taking deliveries, to replenishing the store and stock rotation
• Being proactive with supporting bp's many offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

How to apply

To apply for a position at bp, you can log into the applicant portal on and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.

Applicants welcome from 18+

Who we are:

We are PANGAIA - a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.

We are a global collective of one heart and many hands - scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.

Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry. 

From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.

We are starting a movement. Designing a better future.

About this role: 16 hours per week (Weekend Availability)

We are seeking a Sales Associate to join our team on FTC contract from the start of November at store in Cheshire Oaks Designer Outlet. As part of the Pangaia team, you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand. Our Sales Associates are an integral part of the creation of these relationships, along with the  commercial success of their space.

A day in the life:

• Represent the brand to the highest company standards promoting its vision and mission, sharing our exciting new technologies and product innovations with pride to our customers.
• Deliver extraordinary customer service, engaging with our customers to establish a personalised experience.
• Meet store key performance indicators (KPI’s) indicated by the management team.
• Be a team player and support team members to achieve common goals.
• Promote a respectful, diverse and inclusive environment in store.
• Play a part to ensure the store performs in a cooperative, friendly and engaging environment.
• Take responsibility for development and actively seek for improvement opportunities.
• Respond positively to feedback and understand how and when to escalate difficult situations with the management team.
• Operate tills and handle financial transactions.
• Support with opening and receiving deliveries in store as well as meeting operational deadlines.
• Support the management team to keep accurate inventories as well as keep high standards in back of house spaces.
• Keep high display standards of all products following merchandising guidelines.
• Adhere to all company policies and procedures 
• Communicate and transfer product feedback with the management team.
• Any other duties required to achieve the smooth and profitable running of the concession.

Requirements

• Excellent communication (verbal and written) and interpersonal skills.
• Be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
• Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectations.
• Excellent understanding of retail processes, systems and tools, with strong attention to detail.
• Excellent organisational skills and a demonstrated ability to multi-task and ability to work in a fast-paced environment.
• You enjoy playing as a team and interacting with customers and sharing your product knowledge with them to drive sales.
• Previous experience working in a new retail concept or for a start-up brand desirable.

Benefits

• Private Healthcare Plan including dental + vision
• 25 days of annual leave per annum + birthday day off
• Life Assurance + Income Protection + Critical illness cover
• Employee Assistance Program – Counselling
• 70% Employee Discount on all our products

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Who we are:

We are PANGAIA - a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.

We are a global collective of one heart and many hands - scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.

Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry. 

From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.

We are starting a movement. Designing a better future.

About this role: 32 hours per week across 4 days

We are seeking a Sales Associates to join our team from the start of November at our store in Cheshire Oaks Designer Outlet. As part of the Pangaia team, you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand. Our Sales Associates are an integral part of the creation of these relationships, along with the  commercial success of their space.

A day in the life:

• Represent the brand to the highest company standards promoting its vision and mission, sharing our exciting new technologies and product innovations with pride to our customers.
• Deliver extraordinary customer service, engaging with our customers to establish a personalised experience.
• Meet store key performance indicators (KPI’s) indicated by the management team.
• Be a team player and support team members to achieve common goals.
• Promote a respectful, diverse and inclusive environment in store.
• Play a part to ensure the store performs in a cooperative, friendly and engaging environment.
• Take responsibility for development and actively seek for improvement opportunities.
• Respond positively to feedback and understand how and when to escalate difficult situations with the management team.
• Operate tills and handle financial transactions.
• Support with opening and receiving deliveries in store as well as meeting operational deadlines.
• Support the management team to keep accurate inventories as well as keep high standards in back of house spaces.
• Keep high display standards of all products following merchandising guidelines.
• Adhere to all company policies and procedures 
• Communicate and transfer product feedback with the management team.
• Any other duties required to achieve the smooth and profitable running of the concession.

Requirements

• Excellent communication (verbal and written) and interpersonal skills.
• Be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
• Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectations.
• Excellent understanding of retail processes, systems and tools, with strong attention to detail.
• Excellent organisational skills and a demonstrated ability to multi-task and ability to work in a fast-paced environment.
• You enjoy playing as a team and interacting with customers and sharing your product knowledge with them to drive sales.
• Previous experience working in a new retail concept or for a start-up brand desirable.

Benefits

• Private Healthcare Plan including dental + vision
• 25 days of annual leave per annum + birthday day off
• Life Assurance + Income Protection + Critical illness cover
• Employee Assistance Program – Counselling
• 70% Employee Discount on all our products

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control.

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals.

Role Overview

We are seeking a highly organised and customer-focused Customer Service & Billing Coordinator to join our team in Maresfield, UK.

This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable.

Responsibilities

• Serve as the primary point of contact for customer service inquiries within the security division
• Manage and maintain customer accounts through internal systems and customer portals
• Prepare, process, and issue invoices accurately and on schedule
• Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records
• Process and raise credit notes in line with company policy and approval processes
• Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction
• Monitor and report on customer account status, billing trends, and overdue balances
• Assist with continuous improvement of billing and customer service processes
• Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation

Requirements

• Proven customer service experience within the security industry or a related service-based environment
• Strong understanding of service invoicing processes and credit control principles
• Proficiency in using customer portals for account management and communication
• Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word)
• Excellent communication and interpersonal skills, with a customer-centric approach
• High attention to detail and accuracy in data and financial transactions
• Ability to multitask and manage time effectively in a fast-paced environment
• Problem-solving mindset with a proactive attitude toward process improvement

About us

The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world.

Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management.

Diversity Statement

Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Join us as a Senior Personal Banker in Chester or Birkenhead

• You'll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
• With no two days the same, you can expect lots of variety as you help us deliver a banking service that's beyond what's expected
• We'll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
• This job does not meet Skilled Worker visa sponsorship requirements

As a Senior Personal Banker aligned to one of our branches, you'll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.

Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you'll make sure they're fully informed when it comes to the products and services we offer.

Day to day, you'll be:

• Meeting and supporting customers via video banking from home or face to face in a branch
• Conducting Financial Health checks and reviewing customer accounts
• Identifying products and services that are right for our customers, helping them to make the most of their money and savings
• Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
• Completing outbound care calls to customers to grow and maintain the relationship

We're looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You'll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you'll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.

We'll also be looking for you to demonstrate:

• Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
• The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
• The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
• Excellent communication and interpersonal skills with a genuine interest in building relationships
• Excellent planning and organisational skills

You'll join us on a competitive salary starting of £26,350, pro rata for the hours you work.

You'll also benefit from:

• A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
• A generous holiday entitlement of 36 days, pro rata for hours worked
• A monthly contribution to your retirement fund

To find out more about the benefits we offer, check out our rewards and benefits page.

You're joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You'll need to be flexible in terms of the shifts you do and the hours you work, which will be between the hours of 8am and 8pm and will include some bank holidays.

Your journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.

CUSTOMER SERVICE & OPERATIONS ASSISTANT

Job type:

Freelance, part-time

(12 hours per week)

Location:

Remote

Job Structure:

We are looking for someone who can be available ideally at the beginning and the

end of the day for two days a week

About the brand:

Founded by fashion journalist and broadcaster Louise Roe, Sharland England creates

beautiful, hand-crafted rattan furniture, ceramics, linens and glassware. Louise designs

Sharland England's collection with a nostalgic nod to a bygone, charming era of entertaining.

Every item is handcrafted by experienced artisans around the world, from Italy and Portugal, to India, Java and Colombia. Named after her great-grandmother, who lived in Buenos Aires and was the consummate hostess, Sharland England blends informality with elegance, making home feel curated, layered, and warm.

How will you make an impact?

As Customer Service & Operations Associate, you will be the first point of contact for our

customers looking for help placing or tracking their orders, styling their items, or opening a

trade account with us. You will also work closely with representatives from our dropshipper

partners to ensure customer satisfaction across all channels. We are looking for a team

member who will uphold the values of the brand in their interactions with customers, and

who can drive value for the business through forging relationships with key customers &

long-term partners.

The role:

Customer Service

• You'll be the first point of contact for retail and trade customer order queries, offering

support via email and occasionally phone.

• You'll be the day-to-day contact for our dropshipper partners for any issues relating to

their orders or customers.

• You'll take care of VIP customers, looking for ways we can go above and beyond in

our service.

• You'll represent the brand, aiming to grow brand love through your interactions with

customers (both retail and trade).

• We're always improving - you'll help us identify ways to be more effective and provide

even more exceptional customer experiences.

Operations

• Work closely with our warehouse to ensure all orders are shipped in a timely manner.
• Carry out backend order management, plus some order inputting as needed.
• Process customer return in Shopify.
• Support in troubleshooting operational issues relating to shipping/carriers, and

inventory management, duties charges etc

Skills and values we are looking for:

• Excellent communication skills, both written and verbal.
• A passion for providing excellent customer experiences
• Customer service experience is helpful, but we are open to candidates who have

worked in other careers with transferable skills.

• Proficiency with online platforms generally - CMS experience is desirable
• Experience of using customer service management systems such as Gorgias or Zendesk are preferable but not essential
• Confidence in basic Excel work is preferable
• Self-motivated with a positive attitude and the ability to work independently.
• A passion for interiors and an interest in the homeware industry

Benefits:

• As a small brand, we are nimble and growing; it's an exciting time to join the team

and grow with us.

• This role is remote. (Occasionally, we may hold team days in central London.)
• Enjoy a staff discount on products.
• Be part of a small team that works closely together and places importance on having a

kind, collaborative, and constructive working environment.

• Salary dependent on role fit & experience.

Please ensure you have read the job type & hours structure at the beginning of the ad