20 External Affairs jobs in the United Kingdom

My client is a leading Civil Engineering Main Contractor currently carrying out work on behalf of National Grid. They are in the market for a Stakeholder Manager (6-month minimum assignment) to effectively engage with the relevant parties in relation to a power cabling project in Suffolk.

The successful candidate will be responsible for:

- Managing the engagement of affected landowners for both projects.
- Managing the land access consents for the various delivery phases on each project.
- Managing land(s) cost forecasts.
- Overseeing the process of property/compensation payments to the affected landowners & tenants.
- Assisting in delivering project milestones, achieving best practices and ensuring high safety standards.

Apply now with an updated CV and/or for more information contact Dan Bowen by e-mail: (url removed) or by phone: (phone number removed).

Stakeholder Engagement Manager - Fleetwood, FY7 8LG Salary: £38,682 to £46,580 a year Contract: Permanent Working Pattern: Full-time, Part-time, Flexible working, Compressed hours Reference Number: G9914-25-0182  Job summary

Exciting opportunities have arisen for Stakeholder Engagement Managers (AFC B6) within the NHS Pensions Service Stakeholder Engagement Team.

Are you passionate about developing strong relationships and working collaboratively with colleagues? Do you thrive in a fast-paced, evolving environment where your creativity and adaptability shine? Do you have experience in designing, delivering, and evaluating educational programs?

As a Stakeholder Engagement Manager, you will deliver class-leading levels of customer service to a portfolio of stakeholders. Develop strong relationships, from other services across the directorate, to deliver against the NHSBSA Workforce strategic aims, supporting Retirement Services, and play an active role in the national retention of NHS staff in line with NHS England guidance. Working within the Stakeholder Engagement Team in supporting the Service Delivery Manager to successfully implement and manage change with key stakeholders, always looking for innovative ways of delivering and communicating information and feedback to stakeholders.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

Main duties of the job

Post holders will develop strong relationships, working collaboratively with colleagues to deliver against the NHSBSA Workforce strategic aims, supporting Pensions Service initiative and play an active role in the national retention of NHS staff in line with NHS England guidance.

The post holders will deliver class-leading levels of customer service to a portfolio of stakeholders and will manage engagement in relation to NHS Pensions with key stakeholders by providing a professional and excellent front-line service; working within the Stakeholder Engagement Team in supporting the Service Delivery Manager to successfully implement and manage change with key stakeholders

Through customer relationship management, the post holder will be personally responsible for working with stakeholders to provide assurance that customers are compliant with NHS Pension Scheme Regulations and the Pension Regulator Code of Practice.

As part of the Stakeholder Engagement Team, you will fully understand and be responsible for addressing trends and issues and devise action plans to improve stakeholder performance supporting the wider teams within NHS Pensions as appropriate.

The role involves taking ownership of the Stakeholder Engagement agenda to continually look at ways to improve engagement to support with the varying needs and requirements of all NHS Pensions stakeholders.

There are both permanent and 6-month fixed term positions (with review) available.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.

As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job description

Job responsibilities

Identifying stakeholders, analysing their needs and expectations, planning and implementing various tasks to engage with them

Being accountable for key stakeholders, acting as their central point of contact for NHSPS administrative issues, working autonomously with all key stakeholders including NHS employers and non-NHS organisations, to embed a full understanding of their role and responsibilities as local administrators of the NHS Pension Scheme.

Influence stakeholder attitudes, decisions, and actions for mutual benefit and keep them motivated to cooperate

Lead in the development and delivery of core training and guidance on a range of subjects or specialised subjects to stakeholders to ensure all processes are followed correctly and keeping stakeholders up to date with any appropriate process changes because of system and legislative developments.

Develop guidance and process instructions for use in all aspects of managing and implementing these process changes acting as an ambassador for the NHSBSA by regularly planning presentations and personally delivering to external regional employer forums ensuring stakeholders are engaged and informed.

Using innovative technology to deliver information in the most effective manner including the My NHS Pension Self Service Member Portal currently in development to ensure it is rolled out effectively and to play a part in any enhancements to Employer Service

You will take personal responsibility to answer queries and complaints raised at such events and provide accurate and timely feedback to any remaining complaints and queries after each employer meeting.

Formulating and managing relationships with 3rd party stakeholders including but not limited to Independent Financial Advisors, Trade Unions and payroll providers ensuring the rules for admittance to the scheme for organisations are correctly applied.

Communicating effectively, both orally and in writing, with stakeholders providing timely technical responses to complex, sensitive queries and complaints.

Demonstrates creativity and innovation in applying solutions for the benefit of the stakeholder taking into account implications of their requirements and NHS Pension Scheme regulations. Ensure engagement from stakeholders during the implementation of change, providing clear direction, updates and identification of risks and actions to enable a positive experience.

Communicating complex information effectively across a wide range of stakeholders and levels of understanding. Building and managing effective two-way communications between NHS Pensions and its internal and external stakeholders, ensuring a coordinated approach to communications within the wider NHSBSA.

Living the values and behaviours of the organisation. Treat everyone fairly and value and respect diversity. Demonstrate that such standards are practiced in NHS Pensions dealings with all its stakeholders.

Identifying personal training needs and works with Line Manager to establish personal objectives.

Please find attached JD/PS for a full breakdown of the responsibilities.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

• Good all-round knowledge of the NHS Pension Scheme regulations and processes
• Excellent presentation skills
• Ability to quickly assimilate and translate instructions
• Excellent verbal, listening and written communication skills
• Proven leadership and motivation skills
• Able to challenge decisions
• Encourages ownership and has proven record of building effective working relationships.
• Able to work on own initiative
• Ability to see wider implications, consequences and connections for all issues
• Committed to continuous improvement, working in partnership and able to develop ideas.
• Excellent organisational and interpersonal skills
• Flexible and adaptable
• Good at giving and receiving constructive feedback
• Flexible, good team player, resilient, calm and has a proud, positive and professional manner
• Well organised and able to work to tight deadlines and prioritise tasks
• Ability to handle sensitive or confidential information
• Objective with an analytical approach
• Confident in own ability to make well-grounded decisions.
• Contribution to high level decision making
• Able to travel nationally.
• Committed to providing a good customer service
• Confident and approachable
• Able to work autonomously

Desirable

• Knowledge and experience of wider external environment
• Knowledge of improvement techniques and methods
• Clean driving licence
• Influencing skills
• Drafting and reporting skills
• Advanced skills in Microsoft Office Packages including Visio
• Familiarity with NHS structures and terminology

Experience

Essential

• Significant broad relevant management experience
• Significant experience of stakeholder engagement, building and managing stakeholder relationships
• Excellent presentational skills to large groups
• Experience of change management
• Experience of planning, monitoring and measuring success
• Able to follow clear instructions to carry out varied tasks and calculations
• Experience of handling contentious customer enquiries
• Able to manage and negotiate effectively to ensure implementation of change is effective
• Experience of working with Microsoft Office applications oLiaising with stakeholders on service requirements
• Experience of working with Microsoft Office applications
• Liaising with stakeholders on service requirements

Desirable

• Experience of projects and project management techniques
• Experience of working in a wider network of peers to achieve business objectives
• Interpreting business strategy and communications plans to meet the overall objectives
• Experience of delivering training
• Analysis of customer satisfaction results and feedback

Qualifications

Essential

• Degree calibre in management or customer service, or
• Supervisory/ Management or Customer Service qualification NVQ level 3 or above or
• Relevant experience of Stakeholder Engagement Management or
• Significant work-based experience

Desirable

• Degree in relevant subject
• PMI qualification or equivalent

 *** When applying for this role, please read the Supporting Documents on the apply page. ***

Job Title: Account Manager / Senior Account Manager (Stakeholder Engagement)
Location: London (hybrid)
Salary: £40,000 - £45,000 DOE
Type: Full-time, Permanent

About the Agency

Are you a built environment comms specialist with stakeholder engagement experience looking to progress your career at growing agency where you'll get huge amounts of exposure working on landmark projects and clients?

If so, this could be a great opportunity for you.

We're looking for an ambitious Account Manager/Senior Account Manager who is passionate about people, places, communities and politics, to join a growing London based communications consultancy. This communications consultancy specialises in stakeholder engagement, community relations and political liaison. They work with an array of big clients and projects across property development and housing, energy, infrastructure and technology, working at the heart of exciting projects that shape the future of the UK.

What You'll Be Doing

You'll play a vital role in delivering campaigns that engage communities, build political support, and secure the backing needed to get major projects over the line.Responsibilities include:

• Leading day-to-day client relationships and managing project delivery
• Mapping key stakeholders and researching political/community landscapes
• Planning and executing community engagement strategies
• Organising and attending consultation events, public exhibitions and briefings
• Building relationships with local stakeholders, councillors and community groups
• Drafting press releases, consultation reports and stakeholder materials
• Chairing and facilitating workshops and liaison groups
• Supporting wider team development and mentoring junior colleagues

What We're Looking For

• Experience in stakeholder communications, community engagement, or public affairs - ideally within built environment, planning, energy or infrastructure
• Experience at Account Manager level or equivalent
• A confident, personable communicator who can build trust and rapport
• Excellent writing, organisational, and project management skills
• Comfortable working in a dynamic environment and juggling competing priorities
• A genuine interest in shaping better outcomes for people and places

Why Join?

• Meaningful work with real impact
• A highly collaborative, values-driven culture
• Opportunities for fast career progression and skill development
• A vibrant office in central London with a friendly and sociable team
• Clear path for growth

You can reach me on (url removed) or (phone number removed).

At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply.

We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.

Want to find out more about our ED&I goals? Just ask!

If you have any accessibility requirements, please let us know.

At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.

Want to find out more about our ED&I goals? Just ask!

If you have any accessibility requirements, please let your consultant know.

Job Title: Account Manager / Senior Account Manager (Stakeholder Engagement)
Location: London (hybrid)
Salary: £40,000 - £45,000 DOE
Type: Full-time, Permanent

About the Agency

Are you a built environment comms specialist with stakeholder engagement experience looking to progress your career at growing agency where you'll get huge amounts of exposure working on landmark projects and clients?

If so, this could be a great opportunity for you.

We're looking for an ambitious Account Manager/Senior Account Manager who is passionate about people, places, communities and politics, to join a growing London based communications consultancy. This communications consultancy specialises in stakeholder engagement, community relations and political liaison. They work with an array of big clients and projects across property development and housing, energy, infrastructure and technology, working at the heart of exciting projects that shape the future of the UK.

What You'll Be Doing

You'll play a vital role in delivering campaigns that engage communities, build political support, and secure the backing needed to get major projects over the line.Responsibilities include:

• Leading day-to-day client relationships and managing project delivery
• Mapping key stakeholders and researching political/community landscapes
• Planning and executing community engagement strategies
• Organising and attending consultation events, public exhibitions and briefings
• Building relationships with local stakeholders, councillors and community groups
• Drafting press releases, consultation reports and stakeholder materials
• Chairing and facilitating workshops and liaison groups
• Supporting wider team development and mentoring junior colleagues

What We're Looking For

• Experience in stakeholder communications, community engagement, or public affairs - ideally within built environment, planning, energy or infrastructure
• Experience at Account Manager level or equivalent
• A confident, personable communicator who can build trust and rapport
• Excellent writing, organisational, and project management skills
• Comfortable working in a dynamic environment and juggling competing priorities
• A genuine interest in shaping better outcomes for people and places

Why Join?

• Meaningful work with real impact
• A highly collaborative, values-driven culture
• Opportunities for fast career progression and skill development
• A vibrant office in central London with a friendly and sociable team
• Clear path for growth

You can reach me on (url removed) or (phone number removed).

At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply.

We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.

Want to find out more about our ED&I goals? Just ask!

If you have any accessibility requirements, please let us know.

At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds.

Want to find out more about our ED&I goals? Just ask!

If you have any accessibility requirements, please let your consultant know.

Stakeholder Engagement Team Administrator - Fleetwood, FY7 8LG Salary: £24,937 to £26,598 a year Contract: Fixed term Working Pattern: Full-time, Part-time, Flexible working, Compressed hours Reference Number: G9914-25-0187  Job summary

An opportunity has arisen for a Stakeholder Engagement Team Administrator (AFC B3) within the Stakeholder Engagement Team.This is a fixed term position for an initial 12-months period.The post holder will work as part of the Stakeholder Engagement Team to deliver high quality customer service, including communicating effectively with customers and stakeholders. This will involve dealing with current and retrospective enquiries by email and other methods of communication as well as training requests and complaints from both internal and external customers. Enquiries require analysis, investigation and reconciliation of information as effective communication back to the enquirer.With GCSE Grade C passes in a minimum of 2 subjects including English and Maths (or equivalent), you will have experience of dealing with internal and external customers and stakeholders on complex and contentious issues. You will also be able to follow clear instructions to carry out complex and varied tasks and have a working knowledge of Microsoft Word, Excel and Outlook.

What do we offer?o 27 days leave (increasing with length of service) plus 8 bank holidayso Flexi timeo Hybrid working model (working remotely and in the office when required)o Career developmento Active wellbeing and inclusion networkso Excellent pensiono NHS Car lease schemeo Access to a wide range of benefits and high street discounts

Main duties of the job

The Customer is at the heart of everything that we do and this role plays an important part of the service we provide to those customers.

The successful candidate will work as part of the Stakeholder Engagement Team to deliver high quality customer service, including communicating effectively with customers and stakeholders.

This will involve dealing with current and retrospective enquiries, training requests and complaints, from both internal and external customers and will require analysis, investigation and reconciliation of information.

You will be required to assist in the creation of new reports and the collation of statistical information for all managers and stakeholders.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

Job description

Job responsibilities

In this role, you are accountable for: 1. To co-ordinate and arrange attendance at external forums and Service Improvement & Development Board (SID). Preparing material packs/presentations for NHS Pension representatives to use ensuring up to date information is included. Making buffet / car parking arrangements as required.2. Manage Stakeholder Engagement Team Outlook accounts and support the Stakeholder Engagement Managers with individual employer queries.3. Take minutes and prepare agendas at some NHS Pensions organised events which may involve occasional national travel and overnight stays.4. To collate responses to employer queries from Stakeholder Engagement Managers and publish to employer groups.5. To check medical supplier invoices prior to payment to ensure the information is correct prior to payment.6. To coordinate attendees of external Stakeholder Engagement Team events using administrative technology / software.7. To raise service requests with a 3rd party provider to allow the publication of Annual Benefit Statements.

8. To deliver an agreed level of personal productivity and accuracy over a range of work.

9. To participate in regular quality checking of administrative work.

10. To work with a minimal amount of supervision, working autonomously to manage own work and make decisions in own work area.

11. To communicate effectively with internal and external stakeholders resolving technical and escalated queries by telephone, e-mail and correspondence. Stakeholders may be Department of Health & Social Care, NHS Employers and other external agencies.

12. Prepare and co-ordinate articles for Employer Newsletters.

13. To contribute to service improvement through networking and building effective working relationships with colleagues and customers.

14. To continually maintain an awareness of the NHS Pension Scheme and associated regulations, including forthcoming events and changes.

15. To conduct research and obtain information to resolve queries which vary in nature.

16. To provide management information as required in an accurate and timely manner.

17. Prepare stakeholder feedback reports.18. To maintain the annual event spread sheet and share with the team keeping diaries updated.19. Identifies personal training needs and works with their manager to establish personal objectives. Contributes to own ORO and ensures all Learning Management System training courses are completed within required timescales.

20. On occasion participates in organisation wide work groups appropriate to the post holders expertise and experience.

21. You may be required on occasions to perform additional tasks, which would support a business need, or that offers an individual development opportunity.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

• Pension Admin or NHS Pensions working practices
• Numeracy and analytical skills
• Good organisational skills
• Ability to identify and implement improvements using own initiative
• Ability to identify implications of actions
• Problem solving skills
• Attention to detail
• Self-Confident
• Work on own initiative
• Good interpersonal skills
• Pleasant telephone manner
• Team player
• Adaptable and Flexible in line with business needs
• Discreet, confidential and organised
• Driven to succeed
• Reliable and committed

Desirable

• Awareness of Data Protection and Freedom of Information Issues
• Awareness of GDPR requirements
• Wider Pensions Admin or NHS Pensions working practices
• Understanding of databases

Experience

Essential

• Significant experience in a busy office
• Experience of dealing with internal and external customers and stakeholders on complex and contentious issues
• Able to communicate sensitive information
• Experience of working in a customer focussed environment
• Able to follow clear instructions to carry out complex and varied tasks and calculations
• Experience of handling varying customer enquiries
• Proficient in using Microsoft Word, Excel & Outlook
• Ability to understand and create multiple documented procedures and systems
• Able to deliver excellent customer service whilst meeting deadlines and targets

Desirable

• Significant experience in Pensions Administration or Pensions Contact Centre
• Practical experience of using SQL reporting tools
• Experience of drafting correspondence
• Microsoft Visio and PowerPoint

Qualifications

Essential

• GCSE Grade C passes in a minimum of 2 subjects including English and Maths (or equivalent)

Desirable

• NVQ Level 2 in Customer Service or Business Administration (or equivalent)

 *** When applying for this role, please read the Supporting Documents on the apply page. ***

Job Description

Salary: £55,872 - £58,224 (Inclusive of 17% market supplement)

Hours per week: 37 hours

Fixed term: 12 months

Interview date: To be confirmed following shortlisting

Wiltshire Pension Fund - Driving Financial Resilience

Would you like to help deliver communications to Wiltshire Pension Fund's 89,000 members, 180 employers, staff and stakeholders?

Wiltshire Pension Fund is seeking a motivated individual to step into a senior and influential role, leading the delivery of our communications strategy and managing our reputation with stakeholders, employers, members, and the wider pensions industry.

This is an exciting development opportunity, as a fixed-term 12-month contract - ideal for someone looking to grow their skills in communications, strategic planning, events, and/or people management. Whether you're already experienced in leadership or looking to take your first step into line management, this role could be a perfect fit.

As the Communications and Stakeholder Engagement Lead you will oversee a small, dynamic team and be responsible for key communications decisions, shaping how we engage with stakeholders and the public. From mass mailings and newsletters to press releases, social media, and events-you'll help manage it all. You don't need a technical pensions background; just strong communication and leadership skills, a collaborative mindset, and a drive to deliver impactful, engaging content. As part of the Fund's senior management team, you'll also contribute to strategic planning and support our ongoing culture transformation, embedding the Funds values and shaping how teams work together.

Our ideal candidate will be a self-motivated and enthusiastic individual with excellent knowledge in leading corporate communications and strong stakeholder management skills. Experience working in a fast-paced environment with competing priorities, alongside exceptional organisational skills to coordinate multiple projects, will be essential.

If you have a creative, pro-active mindset and a passion for continuous improvement, we would love to hear from you!

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here!

This position comes with a 17% market supplement payment. All market supplement payments are subject to review on an annual basis.

Your substantive manager must agree to you transferring to the secondment role. This agreement must be sought in principle before applying for the seconded role. If the secondment will impact significantly on service delivery, your substantive manager may not agree to the secondment.

Please download and read the role description and person specification carefully before you apply as well as Our Identity .

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Jennifer Devine, Head of Wiltshire Pension Fund, at

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .

Disability Confident Employer

Application process

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Start here. Grow Here.**
We have an exciting opportunity for a Stakeholder Engagement Consultant to join our growing Stakeholder Engagement, Consultation and Communications team in Cardiff. We are looking for someone who is passionate about delivering complex projects across Wales and beyond, and who can support effective communications and engagement with a wide range of audiences to support.
Here's what you'll do:
**Communications:**
+ Support the development of communications strategy and delivery plans for major infrastructure projects, including Infrastructure Consent projects and DCOs
+ Developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives
+ Identifying creative ways to communicate complex ideas to a wide audience
+ Managing communications channels and engaging directly with local communities
**Engagement and consultation:**
+ Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans
+ Supporting consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses
+ Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues
**Client relations:**
+ Liaising with internal and external clients, ensuring a high level of customer service and ensuring accurate, timely reporting
**Business development:**
+ Helping to support our growth in Wales through networking and opportunity scanning
Does this sound like something you can do, and do well? If so, read on.
**Disgrifiad Swydd. Dechreuwch yma. Tyfwch yma.**
Mae gennym gyfle cyffrous i Ymgynghorydd Ymgysylltu â Rhanddeiliaid ymuno â'n tîm Ymgysylltu, Ymgynghori a Chyfathrebu â Rhanddeiliaid sy'n tyfu yng Nghaerdydd. Rydym yn chwilio am rywun sy'n angerddol am gyflawni prosiectau cymhleth ledled Cymru a thu hwnt, a phwy all gefnogi cyfathrebu ac ymgysylltu effeithiol gydag ystod eang o gynulleidfaoedd i'w cefnogi.
**Dyma beth fyddwch chi'n ei wneud:**
**Cyfathrebiadau:**
+ Cefnogi datblygiad strategaeth gyfathrebu a chynlluniau cyflawni ar gyfer prosiectau seilwaith mawr, gan gynnwys prosiectau Caniatâd Seilwaith a Gorchmynion Datblygu
+ Datblygu themâu, negeseuon craidd a chyfochrog ar gyfer cynulleidfaoedd a rhanddeiliaid lluosog, gan gynnwys defnyddwyr digidol, y cyfryngau, cymunedau lleol, cyrff statudol, grwpiau technegol, a chynrychiolwyr wedi ei ethol
+ Nodi ffyrdd creadigol o gyfleu syniadau cymhleth i gynulleidfa eang
+ Rheoli sianeli cyfathrebu ac ymgysylltu'n uniongyrchol â chymunedau lleol
**Ymgysylltu ac ymgynghori:**
+ Nodi a mapio rhanddeiliaid allweddol ar gyfer prosiectau cleientiaid, a sefydlu strategaeth ymgysylltu a chynlluniau cyflawni
+ Cefnogi cyflwyno ymgynghoriadau, datblygu arolygon, rheoli sianeli adborth rhanddeiliaid a dadansoddi ymatebion i ymgynghoriadau
+ Cynllunio a chyflwyno digwyddiadau, yn gorfforol ac yn rhithwir, sicrhau diogelwch a lles yr holl fynychwyr, darparu logisteg, datblygu deunyddiau wedi'u teilwra, datblygu cwestiynau ac atebion a briffio cydweithwyr
**Cysylltiadau cleientiaid:**
+ cysylltu â chleientiaid mewnol ac allanol, gan sicrhau lefel uchel o wasanaeth cwsmeriaid a sicrhau adrodd cywir ac amserol
**Datblygu busnes:**
+ Helpu i gefnogi ein cynnydd yng Nghymru drwy rwydweithio a sganio cyfleoedd
A yw hyn yn swnio fel rhywbeth y gallwch chi ei wneud, ac yn ei wneud yn dda? Os felly, darllenwch ymlaen.
**Qualifications**
**Ready to push the limits of what's possible?**
_Here's what we're looking for_
+ You have experience working with in the communications or public affairs sector, or in a relevant role within the infrastructure sector, in Wales.
+ You have a strong interest in industry sectors relevant to our business (e.g. infrastructure, transport, energy, water, residential development, commercial development), and are confident engaging a variety of audiences and stakeholder groups.
+ You have a keen interest in the Welsh political landscape and an understanding of the Welsh planning system.
+ Fluency in Welsh (written and spoken) would be preferable
+ You're proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement.
+ You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility. For you, giving people a chance to influence projects that are delivered in and around their communities for the better, is key.
+ You're willing to work flexibly and travel when required to meet with clients and project teams.
+ You hold a Degree or a Masters in a relevant subject (for instance: Social Science, History, Politics, Geography, Language and Literature, Law, Business.), or an equivalent number of years of successful, relevant experience.
**_Cymwysterau_**
_Ydych chi'n barod i wthio terfynau'r hyn sy'n bosibl?_
**_Dyma beth rydyn ni'n chwilio amdano_**
+ _Mae gennych chi brofiad o weithio yn y sector cyfathrebu neu faterion cyhoeddus, neu mewn rôl berthnasol o fewn y sector seilwaith, yng Nghymru._
+ _Mae gennych chi ddiddordeb cryf mewn sectorau diwydiant sy'n berthnasol i'n busnes (e.e. seilwaith, trafnidiaeth, ynni, dwr, datblygu preswyl, datblygu masnachol), ac rydych chi'n hyderus wrth ymgysylltu ag amrywiaeth o gynulleidfaoedd a grwpiau rhanddeiliaid._
+ _Mae gennych chi ddiddordeb brwd yn nhirwedd wleidyddol Cymru a dealltwriaeth o system gynllunio Cymru._
+ _Yn rhugl yn y Gymraeg (ysgrifenedig a llafar) yn ddymunol_
+ _Rydych chi'n rhagweithiol ac yn uchelgeisiol, yn gweithio'n dda ar eich pen eich hun ac mewn tîm, a gallwch chi ddod â syniadau newydd ar ymgysylltu._
+ _Mae gennych chi sgiliau cyfathrebu personol gwych, rydych chi'n ymwybodol o ddiwylliant, ac mae gennych chi ffocws cryf ar gynhwysiant a hygyrchedd. I chi, mae'n allweddol i roi cyfle i bobl ddylanwadu ar brosiectau sy'n cael eu cyflawni yn eu cymunedau a'u cyffiniau er gwell._
+ _Rydych chi'n barod i weithio'n hyblyg a theithio pan fo angen i gyfarfod â chleientiaid a thimau prosiect._
+ _Mae gennych Radd neu Radd Meistr mewn pwnc perthnasol (er enghraifft: Gwyddor Gymdeithasol, Hanes, Gwleidyddiaeth, Daearyddiaeth, Iaith a Llenyddiaeth, Y Gyfraith, Busnes.), neu nifer cyfatebol o flynyddoedd o brofiad llwyddiannus a pherthnasol._
**About our team**
+ AECOM's rapidly growing Stakeholder Engagement, Consultation and Communications team plays a key role in delivering major infrastructure and development projects. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as local councils, transport operators, private developers and utilities suppliers.
+ Our point of difference? We're used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain facts that help stakeholders understand a project and engage with it meaningfully.
**_Ynglyn â'n tîm_**
+ _Mae tîm Ymgysylltu â Rhanddeiliaid, Ymgynghori a Chyfathrebu AECOM sy'n tyfu'n gyflym yn chwarae rôl allweddol wrth gyflawni prosiectau seilwaith a datblygu mawr. Mae'r rhan fwyaf o'n gwaith yn troi o gwmpas ymgysylltu, ymgynghori a chyfathrebu yn ystod cyfnod caniatâd neu adeiladu prosiectau seilwaith mawr. Mae ein tîm, sy'n dod o lawer o gefndiroedd amrywiol, wedi bod yn rhan o amrywiaeth o brosiectau proffil uchel ar draws ystod o sectorau, gan weithio gyda disgyblaethau AECOM eraill neu ddarparu gwasanaethau annibynnol i gleientiaid fel cynghorau lleol, gweithredwyr trafnidiaeth, datblygwyr preifat a chyflenwyr cyfleustodau._
+ _Ein pwynt o wahaniaeth? Rydym wedi arfer gweithio gydag ystod eang o arbenigwyr technegol o beirianwyr, archeolegwyr, syrfewyr meintiau, cynllunwyr, dylunwyr, gwyddonwyr amgylcheddol a bioamrywiaeth, rheolwyr rhaglenni ac adeiladu. O ganlyniad, gallwn gyfieithu gwybodaeth gymhleth yn ffeithiau cywir, plaen sy'n helpu rhanddeiliaid i ddeall prosiect ac ymgysylltu ag ef yn ystyrlon._
**Additional Information**
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you need accommodations during the application process, please contact us at At AECOM, we value everyone's unique contributions and perspectives.
If you feel you only meet some of the requirements above or have certain transferrable skills that you think could bring to us, then we would be delighted to hear from you!
Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!
For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn).
_Rydym yn dathlu amrywiaeth, gan gynnwys niwroamrywiaeth, ac yn credu ei fod yn cyfoethogi ein tîm. Rydym yn croesawu ceisiadau o bob cefndir a gallu. Os oes angen llety arnoch yn ystod y broses ymgeisio, cysylltwch â ni ar Yn AECOM, rydym yn gwerthfawrogi cyfraniadau a safbwyntiau unigryw pawb._
_Os ydych chi'n teimlo mai dim ond rhai o'r gofynion uchod y byddwch chi'n bodloni neu os oes gennych sgiliau trosglwyddadwy penodol yr ydych chi'n meddwl y gallai eu cyflwyno i ni, yna byddem yn falch iawn o glywed gennych!_
_Oes gennych chi ddiddordeb yn y rôl neu'n chwilfrydig am fywyd yn AECOM? Dilynwch ni ar LinkedIn, Facebook, Instagram, a YouTube i archwilio ein lleisiau AECOM, straeon gweithwyr, prosiectau diweddaraf, a llawer mwy!_
_Am ragor o wybodaeth am y rôl, cysylltwch gyda'r recriwtiwr ar LinkedIn (annemarieflynn)._
**About AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10131649
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** Europe & India
**Career Area:** Marketing & Communications
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Limited

Community Outreach Worker
 
LOCATION:     Bristol
SALARY:     £14.22 + holiday pay
    £8.37 Umbrella  / £ ,711
DURATION: 12 months FTC   
Hours:     30 –between 8.30am - 4.30pm / 9am – 5pm (flexible)
Additional information:
In this part-time, 12-month Fixed Term Contract role, you'll work 30 hours per week and be the empowering voice for women and children affected by domestic abuse, providing a victim-centred approach focused on safety, recovery, and empowerment.
Collaborate with a diverse network of agencies to ensure seamless access to vital services and resources. Embrace a "Think Family" approach, addressing the unique needs of children and young people.
Preferred Requirements:

• Carry out comprehensive needs and risk assessments, co-producing safety plans with clients to manage and mitigate risks.
• Provide outreach, resettlement, and tenancy sustainment support, enabling women to maintain their current accommodation or access alternative housing.
• Maintain an effective support service, empowering survivors to develop the skills and resources necessary for independent living.
• Leverage your understanding of cultural diversity and domestic abuse to provide tailored support.
• Collaborate with a wide range of agencies, including the police, local authorities, and the voluntary sector, to ensure the best possible outcomes for clients.

Preferred Qualifications

• Demonstrable experience as a support worker, with a deep understanding of the impact of domestic abuse on women and children.
• Proven track record of providing support to individuals to sustain or manage their tenancies and avoid tenancy breakdown.
• Commitment to a victim-centred, strengths-based approach that empowers survivors to achieve positive outcomes.
• Ability to assess risks, co-create safety plans, and advocate for survivors to access the resources they need.
• Commitment to a person-centered approach
• Excellent communication and interpersonal skills
• Passion for making a tangible difference in the lives of vulnerable individuals and families

Key Highlights:

• Be the empathetic support system for individuals and families in crisis, offering a safe, welcoming environment for healing and growth.
• Collaborate with a diverse network of agencies to ensure comprehensive, tailored assistance, from legal advice to mental health services.
• Empower survivors to take control of their lives, fostering their resilience and self-sufficiency.

Driving is essential for this role!
  
For more information on this housing focused role please contact Phoebe Orchard on (phone number removed)

Smart Education is recruiting a Community Outreach Teacher to support students across Teesside who are unable to attend mainstream or alternative school placements. This flexible role involves delivering Maths, English, and Science sessions to students aged 11–16 on a 1:1 or small group basis in community venues, homes, or alternative provision settings.

You’ll be supporting learners with additional needs, including:

• Social, Emotional and Mental Health (SEMH)
• Autism Spectrum Condition (ASC)
• Moderate Learning Difficulties (MLD)
• Behavioural, Emotional and Social Difficulties (BESD)

This is a rewarding opportunity to help build confidence, academic skills, and aspirations in young people who need consistent, individualised support.

Key Responsibilities:

• Plan and deliver tailored lessons across Maths, English, and Science
• Teach in community-based settings (e.g., homes, libraries), prioritising safeguarding and wellbeing
• Build strong, trust-based relationships with students and families
• Work collaboratively with SENCOs, parents, and external professionals to support progress

Requirements:

• Qualified Teacher Status (QTS/QTLS) or equivalent
• Ability to teach KS3/KS4 across core subjects
• Experience working with SEN, PRU, or alternative provision students
• Patient, adaptable, and nurturing teaching style
• Strong communication and behaviour management skills
• Enhanced DBS on the Update Service (or willingness to obtain one)
• Driving licence and access to a vehicle required for travel

Why Join Smart Education?
Smart Education is a trusted education recruitment partner, committed to connecting passionate educators with meaningful opportunities. We’re proud to be expanding into Teesside, bringing our values of integrity, empathy, and commitment to every placement.