253 Facilities Operations jobs in the United Kingdom

• Develop and implement strategic plans for facilities management, encompassing maintenance, security, cleaning, space utilization, and vendor services.
• Oversee the operations and maintenance of all company buildings, grounds, and infrastructure to ensure a safe, clean, and functional working environment.
• Manage and negotiate contracts with external service providers, including cleaning, security, maintenance, and catering companies, ensuring service level agreements are met.
• Develop and manage the facilities and operations budget, controlling costs and identifying opportunities for efficiency.
• Ensure compliance with all health, safety, environmental, and regulatory standards (e.g., COSHH, Fire Safety, Building Regulations).
• Lead and manage a team of facilities and operations staff, providing direction, support, and professional development.
• Oversee major repair projects, renovations, and space planning initiatives.
• Implement and manage robust security protocols to protect company assets and personnel.
• Develop and execute emergency preparedness and business continuity plans.
• Conduct regular site inspections and audits to ensure standards are maintained and identify areas for improvement.
• Manage waste management and sustainability initiatives across all facilities.
• Serve as a key point of contact for all facilities-related issues, both internally and externally.

• A Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field. Professional qualifications such as BIFM/CMI are highly desirable.
• Minimum of 7-10 years of progressive experience in facilities and operations management, with a strong track record in strategic leadership.
• Proven experience in managing large, complex facilities and multi-site operations.
• In-depth knowledge of health and safety legislation and best practices.
• Strong experience in contract negotiation, vendor management, and budget control.
• Excellent leadership, team management, and communication skills.
• Proficiency in facilities management software and standard office applications.
• Ability to work effectively in a fully remote capacity, demonstrating strong organizational and self-management skills.
• Experience with sustainability initiatives and green building practices is a plus.

• Develop, implement, and monitor comprehensive cleaning and sanitation protocols and schedules for various facilities.
• Manage and supervise remote cleaning teams, including scheduling, performance evaluation, and task delegation.
• Establish and enforce stringent quality control standards to ensure optimal cleanliness and hygiene.
• Ensure compliance with all relevant health, safety, and environmental regulations (e.g., COSHH).
• Conduct remote site inspections and audits using reporting tools and virtual walkthroughs.
• Manage inventory of cleaning supplies and equipment, ensuring cost-effectiveness and availability.
• Develop training materials and deliver remote training sessions for cleaning staff.
• Handle client inquiries and complaints, providing timely and effective resolutions.
• Analyze operational data to identify inefficiencies and implement process improvements.
• Collaborate with other departments to coordinate cleaning services with other facility operations.

• Proven experience in cleaning management, facilities management, or a related operational role.
• Demonstrable experience managing teams, preferably in a remote or distributed setting.
• Thorough knowledge of cleaning techniques, sanitation standards, and relevant health and safety legislation.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong proficiency in using digital tools for communication, scheduling, and performance tracking.
• Exceptional problem-solving and decision-making abilities.
• Outstanding communication and interpersonal skills, with the ability to build rapport remotely.
• Experience with environmental health and safety (EHS) protocols.
• Ability to work independently and take initiative in a remote work environment.

• Managing and leading a team of cleaning staff, including recruitment, training, scheduling, and performance management.
• Developing and implementing comprehensive cleaning schedules and protocols to maintain high standards across all managed properties.
• Ensuring compliance with all relevant health, safety, and environmental regulations (e.g., COSHH).
• Conducting regular site inspections to assess cleaning quality, identify maintenance needs, and ensure facilities are in optimal condition.
• Managing cleaning supply inventory, procurement, and equipment maintenance.
• Developing and managing operational budgets for cleaning and facilities maintenance services.
• Liaising with property managers, tenants, and external contractors to address facilities and cleaning-related issues.
• Implementing and promoting best practices in hygiene and sanitation.
• Responding promptly to emergency situations and ensuring appropriate action is taken.
• Maintaining accurate records related to staff, supplies, maintenance, and compliance.

• Manage all aspects of building facilities, including maintenance, repairs, utilities, and groundskeeping.
• Oversee the cleaning and sanitation services to ensure the highest standards of hygiene and infection control.
• Develop and implement robust health and safety policies and procedures, ensuring compliance with all regulations.
• Manage facility budgets, including forecasting, expenditure tracking, and cost control.
• Supervise and manage a team of facilities and cleaning staff, providing training and performance management.
• Liaise with external contractors and service providers, ensuring quality of work and value for money.
• Ensure compliance with all relevant healthcare regulations and standards (e.g., CQC, local authority requirements).
• Develop and implement emergency preparedness and business continuity plans.
• Manage the procurement and maintenance of facility equipment and supplies.
• Support continuous improvement initiatives to enhance operational efficiency and service delivery.

• Relevant qualification in Facilities Management, Building Services, Health & Safety, or a related field.
• Minimum of 5 years of experience in facilities management, preferably within the healthcare or a similar regulated sector.
• Proven experience in managing cleaning and maintenance operations.
• Strong knowledge of health, safety, and environmental regulations.
• Experience in budget management and contract negotiation.
• Excellent leadership, team management, and communication skills.
• Proficiency in Microsoft Office Suite and facility management software.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• A proactive approach to problem-solving and a commitment to high standards.
• Full understanding of infection control principles.

• Develop, implement, and manage comprehensive facilities management and hygiene programs to maintain exceptional standards of cleanliness and operational readiness.
• Lead, train, and supervise a team of facilities and cleaning staff, ensuring efficient work allocation and high performance.
• Manage all aspects of building maintenance, including preventative maintenance schedules, repairs, and upgrades.
• Oversee the procurement and management of cleaning supplies, equipment, and external service providers.
• Ensure strict adherence to all health, safety, and environmental regulations, including COSHH and risk assessments.
• Develop and manage the departmental budget, controlling expenditure and identifying cost-saving opportunities.
• Liaise with building management, contractors, and other stakeholders to ensure smooth day-to-day operations.
• Respond promptly to facilities-related issues and emergencies, implementing effective solutions.
• Conduct regular inspections of the premises to ensure quality standards are consistently met.
• Contribute to strategic planning for facilities development and improvements.

• Proven experience in facilities management, building services, or a related operational management role, preferably within a large or complex environment.
• Demonstrable experience managing cleaning operations and teams.
• Strong understanding of health and safety legislation, including COSHH and relevant best practices.
• Experience in budget management and contract negotiation.
• Excellent leadership, team management, and communication skills.
• Ability to prioritize tasks, manage multiple projects, and respond effectively to demanding situations.
• Proficiency in Microsoft Office Suite and facilities management software is advantageous.
• A meticulous attention to detail and a commitment to maintaining the highest standards.
• Relevant qualifications (e.g., BIFM, NEBOSH) are desirable.

• Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics
• Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance
• Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences - work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements.
• Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets - liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required.
• Manage communications and engagement with the Landlord and respective teams, to ensure a strong and collaborative relationship.

• HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE's, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing.
• Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained.
• Ensure regulatory and compliance systems and processes are maintained in line with change to regulatory requirements, and BCG policy.

• Oversee the delivery of front of house / reception services to a high standard for all visitors and employees.
• Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology.
• Work in partnership with the Director, Employee & Client Services, and team, to ensure a world-class FOH experience, consistent with LAB-wide standards, and high-quality events and meeting services for our employees and clients (on-site / off-site).

• Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site.
• Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR.
• Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations
• As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success.
• Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices.

• Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites.

• Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard.

• 10+ years' experience working in an operational / service delivery leadership role in-house in an organization
• Experience working in a fast-paced professional service firm environment
• Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers
• Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance
• Good with data; ability to analyze and interpret both technical and financial information
• Excellent English skills (verbal and written communication)
• Excellent communication and presentation skills; confident user of the Microsoft Office Suite
• Ability to influence senior stakeholders with reason and logic
• University degree preferred
• Event management and client-experience related projects preferred

Are you a dynamic and results-driven leader ready to take on a pivotal role in a growing industry? Do you feel excited by the opportunity of stepping into a leadership role where you'll have real influence, driving efficiency, innovation, and operational success? In return, you'll benefit from a competitive salary, career development opportunities, a supportive work culture, and an excellent emplo.

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• Develop and implement comprehensive facilities management strategies, policies, and procedures.
• Oversee the day-to-day operations of building maintenance, including electrical, plumbing, HVAC, and general repairs.
• Manage a team of maintenance technicians, engineers, and cleaning staff, providing direction and support.
• Plan and execute preventative maintenance programs to minimize downtime and ensure asset longevity.
• Source, negotiate with, and manage contracts for third-party vendors and service providers.
• Develop and manage the facilities and maintenance budget, ensuring cost-effectiveness and efficiency.
• Ensure compliance with all health, safety, and environmental regulations.
• Coordinate space planning, office moves, and facility renovations.
• Act as a key point of contact for building-related issues and emergencies.
• Maintain accurate records of maintenance activities, asset inventory, and operational costs.
• Identify opportunities for operational improvements and cost savings.

• Bachelor's degree in Facilities Management, Operations Management, Engineering, or a related field, or equivalent experience.
• Minimum of 5 years of experience in facilities management, operations, or a similar role.
• Proven experience in managing maintenance teams and budgets.
• Strong understanding of building systems, maintenance procedures, and health & safety regulations.
• Excellent organizational, problem-solving, and leadership skills.
• Proficiency in CMMS (Computerized Maintenance Management System) software is desirable.
• Strong negotiation and vendor management abilities.
• Excellent communication and interpersonal skills.
• Ability to remain calm and decisive under pressure.
• A proactive and hands-on approach to managing operations.