569 Facility Operations jobs in the United Kingdom
Sports Facility Operations Manager
DE1 0AE Derby, East Midlands
£35000 Annually
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Job Description
Our client is looking for a dynamic and experienced Sports Facility Operations Manager to oversee the day-to-day management of a premier sports complex in Derby, Derbyshire, UK . This role is pivotal in ensuring the facility operates smoothly, safely, and provides an exceptional experience for all users, from athletes and teams to the general public.
The Operations Manager will be responsible for the effective management of all operational aspects, including staffing, scheduling, maintenance, and event coordination. You will lead and inspire a team of facility staff, including groundskeepers, technical support, and customer service personnel, ensuring high levels of performance and service delivery. Developing and implementing operational policies and procedures to optimize efficiency and maintain safety standards will be a key responsibility. Budget management, including controlling expenditure and identifying cost-saving opportunities, is also crucial. You will work closely with various stakeholders, including sports governing bodies, local authorities, and event organizers, to facilitate a wide range of sporting and community events.
The ideal candidate will possess extensive experience in sports facility management, with a strong understanding of event planning, turf management, health and safety regulations, and customer service principles. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at managing multiple priorities, working under pressure, and making informed decisions. A passion for sports and a commitment to promoting community engagement through sports facilities are highly desirable. This is a fantastic opportunity for an ambitious individual to make a significant impact on a vital community asset and to foster a thriving environment for sports and recreation. You will be at the forefront of ensuring that the facility meets and exceeds the expectations of its diverse user base, contributing to its ongoing success and reputation within the region. This role demands a proactive approach to identifying and implementing improvements that enhance the overall user experience and operational sustainability.
The Operations Manager will be responsible for the effective management of all operational aspects, including staffing, scheduling, maintenance, and event coordination. You will lead and inspire a team of facility staff, including groundskeepers, technical support, and customer service personnel, ensuring high levels of performance and service delivery. Developing and implementing operational policies and procedures to optimize efficiency and maintain safety standards will be a key responsibility. Budget management, including controlling expenditure and identifying cost-saving opportunities, is also crucial. You will work closely with various stakeholders, including sports governing bodies, local authorities, and event organizers, to facilitate a wide range of sporting and community events.
The ideal candidate will possess extensive experience in sports facility management, with a strong understanding of event planning, turf management, health and safety regulations, and customer service principles. Excellent leadership, communication, and problem-solving skills are essential. You should be adept at managing multiple priorities, working under pressure, and making informed decisions. A passion for sports and a commitment to promoting community engagement through sports facilities are highly desirable. This is a fantastic opportunity for an ambitious individual to make a significant impact on a vital community asset and to foster a thriving environment for sports and recreation. You will be at the forefront of ensuring that the facility meets and exceeds the expectations of its diverse user base, contributing to its ongoing success and reputation within the region. This role demands a proactive approach to identifying and implementing improvements that enhance the overall user experience and operational sustainability.
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0
Sports Facility Operations Manager
B5 4EW Birmingham, West Midlands
£40000 Annually
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Posted 1 day ago
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Our client is seeking a dedicated and experienced Sports Facility Operations Manager to oversee the smooth and efficient running of their facilities in Birmingham, West Midlands, UK . This role is responsible for the day-to-day management of all aspects of the sports venue, ensuring a safe, clean, and welcoming environment for athletes, staff, and visitors. You will manage a team of operations staff, coordinate event logistics, and oversee maintenance and groundskeeping.
Key responsibilities include developing and implementing operational policies and procedures, managing budgets and financial performance, and ensuring compliance with all health, safety, and licensing regulations. You will liaise with sports governing bodies, event organizers, and community groups to schedule events and manage bookings. Proactive maintenance planning and execution to keep facilities in top condition will be a critical part of the role.
The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a comprehensive understanding of sports facility management principles. Experience in event management, staff supervision, and budget control is essential. You must be adept at problem-solving and able to respond effectively to emergencies. A passion for sports and a commitment to providing high-quality facilities and services are crucial for this position.
Responsibilities:
Qualifications:
Key responsibilities include developing and implementing operational policies and procedures, managing budgets and financial performance, and ensuring compliance with all health, safety, and licensing regulations. You will liaise with sports governing bodies, event organizers, and community groups to schedule events and manage bookings. Proactive maintenance planning and execution to keep facilities in top condition will be a critical part of the role.
The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a comprehensive understanding of sports facility management principles. Experience in event management, staff supervision, and budget control is essential. You must be adept at problem-solving and able to respond effectively to emergencies. A passion for sports and a commitment to providing high-quality facilities and services are crucial for this position.
Responsibilities:
- Manage all operational aspects of the sports facility, including maintenance, security, and cleanliness.
- Oversee and lead a team of operations and maintenance staff.
- Develop and manage operational budgets, ensuring financial targets are met.
- Plan and coordinate the scheduling of events, sports fixtures, and facility bookings.
- Ensure compliance with all health, safety, and environmental regulations.
- Oversee the maintenance and repair of all facilities and equipment.
- Liaise with external stakeholders, including event organizers and contractors.
- Implement customer service standards to enhance user experience.
- Manage groundskeeping and landscaping activities.
Qualifications:
- Proven experience in facility management, preferably in a sports or leisure environment.
- Strong leadership and team management skills.
- Excellent understanding of health and safety regulations.
- Experience in budget management and financial control.
- Strong organizational and event planning abilities.
- Excellent communication and interpersonal skills.
- Knowledge of sports facility operations and maintenance best practices.
- Ability to work flexible hours, including evenings and weekends as required.
This advertiser has chosen not to accept applicants from your region.
1
Sports Facility Operations Manager
DE1 3BB Derby, East Midlands
£50000 Annually
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Posted 1 day ago
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Job Description
A premier sports complex in Derby, Derbyshire, UK is seeking an experienced and dynamic Sports Facility Operations Manager to oversee the day-to-day running of its state-of-the-art facilities. This role demands a strategic leader with a passion for sports and a proven ability to manage large-scale operations, ensuring a safe, enjoyable, and efficient environment for athletes, staff, and visitors. You will be responsible for everything from staff management and event coordination to facility maintenance, budget oversight, and upholding the highest standards of customer service. The ideal candidate is a highly organized, proactive individual with strong leadership and problem-solving skills.
Key Responsibilities:
Key Responsibilities:
- Manage all operational aspects of the sports complex, including athletic fields, courts, gymnasiums, and other amenities.
- Develop and implement operational policies and procedures to ensure efficient and safe facility use.
- Oversee the recruitment, training, scheduling, and performance management of facility staff, including operational teams and event personnel.
- Plan, coordinate, and execute a diverse range of sporting events, tournaments, and community programs.
- Ensure all facilities and equipment are maintained to the highest standards of cleanliness, safety, and functionality, overseeing repair and maintenance schedules.
- Manage operational budgets, including forecasting expenses, monitoring expenditures, and identifying cost-saving opportunities.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Develop and maintain strong relationships with governing sports bodies, event organizers, local authorities, and community groups.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Implement strategies to enhance user experience and drive facility utilization.
- Bachelor's degree in Sports Management, Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in facility management, operations management, or event management, preferably within the sports or leisure industry.
- Proven experience in staff management, including recruitment, training, and performance evaluation.
- Strong understanding of sports facility operations, maintenance, and safety protocols.
- Demonstrated ability to manage budgets, control costs, and ensure financial accountability.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and problem-solving abilities, with a keen eye for detail.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Proficiency in facility management software and standard office applications.
- A passion for sports and a commitment to providing exceptional service.
- Must be based in or willing to relocate to the Derby area for this on-site role.
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2
Leisure Facility Operations Manager
MK7 7AA Milton Keynes, South East
£55000 Annually
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Posted 3 days ago
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Job Description
A premier leisure and entertainment organization is seeking a highly motivated and experienced Operations Manager to oversee their flagship facility. This is a fully remote position, offering significant autonomy and the chance to manage operations from anywhere in the UK. You will be responsible for ensuring the smooth and efficient day-to-day running of the facility, maintaining high standards of customer service, safety, and operational excellence. Your role will involve managing budgets, leading teams, and implementing strategies to enhance the guest experience and operational efficiency. Key responsibilities include:
The ideal candidate will hold a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 6 years of progressive experience in leisure facility management or a similar operational leadership role. Proven experience in managing large budgets, leading significant teams remotely, and a strong understanding of health and safety regulations are essential. Excellent leadership, problem-solving, and communication skills are paramount. A passion for the leisure industry and a commitment to delivering exceptional customer experiences are required. This remote opportunity offers a chance to lead and innovate within a dynamic sector.
- Overseeing all aspects of facility operations, including staffing, maintenance, and customer service.
- Developing and implementing operational policies and procedures to ensure safety and efficiency.
- Managing departmental budgets, controlling costs, and maximizing revenue streams.
- Leading, motivating, and developing a diverse team of facility staff, including supervisors and front-line employees.
- Ensuring compliance with all health, safety, and regulatory requirements.
- Monitoring customer feedback and implementing improvements to enhance guest satisfaction.
- Managing relationships with external suppliers and contractors.
- Developing and executing strategies for operational improvements and cost savings.
- Conducting regular site inspections and performance reviews.
- Acting as a key point of contact for escalated customer issues and operational challenges.
The ideal candidate will hold a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 6 years of progressive experience in leisure facility management or a similar operational leadership role. Proven experience in managing large budgets, leading significant teams remotely, and a strong understanding of health and safety regulations are essential. Excellent leadership, problem-solving, and communication skills are paramount. A passion for the leisure industry and a commitment to delivering exceptional customer experiences are required. This remote opportunity offers a chance to lead and innovate within a dynamic sector.
This advertiser has chosen not to accept applicants from your region.
3
Leisure Facility Operations Manager
B1 1PG Birmingham, West Midlands
£48000 Annually
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Posted 6 days ago
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Job Description
Our client, a vibrant and popular leisure centre, is looking for an experienced and dynamic Operations Manager to oversee the smooth running of their facilities and services in **Birmingham, West Midlands, UK**. This is an essential on-site role, requiring hands-on management to ensure a high-quality experience for all visitors and effective team leadership.
Responsibilities:
Responsibilities:
- Manage the daily operations of the leisure facility, including fitness suites, swimming pools, sports halls, and activity areas.
- Ensure the highest standards of health, safety, and hygiene are maintained across all areas of the facility.
- Lead, motivate, and manage a diverse team of staff, including receptionists, fitness instructors, lifeguards, and cleaning personnel.
- Develop and implement operational procedures and policies to enhance service delivery and customer satisfaction.
- Manage budgets, control expenditure, and identify opportunities for revenue generation.
- Oversee the maintenance and upkeep of all facility equipment and premises, coordinating with external contractors when necessary.
- Develop and deliver engaging programmes and activities to attract and retain members and users.
- Handle customer inquiries, feedback, and complaints effectively and professionally.
- Ensure compliance with all relevant licensing, regulatory, and industry standards.
- Work closely with marketing and sales teams to promote the facility and its offerings.
- Conduct staff training and development sessions, fostering a positive and high-performance culture.
- Prepare operational reports for senior management, highlighting key performance indicators and areas for improvement.
- Relevant qualification in Leisure Management, Business Management, or a related field is desirable.
- Minimum of 4 years of experience in a management role within the leisure, hospitality, or sports industry.
- Strong understanding of health and safety regulations relevant to leisure facilities (e.g., pools, gyms).
- Proven experience in team leadership and staff development.
- Excellent customer service and communication skills.
- Budget management and financial acumen.
- Ability to manage multiple priorities and work effectively under pressure.
- Experience with facility management software and booking systems.
- First Aid certification is required; RLSS pool lifeguard qualification is a strong advantage.
- A passion for sports, fitness, and community engagement.
- Flexibility to work varied hours, including evenings, weekends, and public holidays as required by the operational needs of the facility.
This advertiser has chosen not to accept applicants from your region.
4
Sports Facility Operations Manager
S1 1DA Sheffield, Yorkshire and the Humber
£40000 Annually
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Posted 15 days ago
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Job Description
Our client, a premier provider of leisure and sports facilities, is seeking an experienced and enthusiastic Sports Facility Operations Manager to oversee their flagship venue in Sheffield, South Yorkshire, UK . This role demands a hands-on approach to ensure the seamless delivery of exceptional experiences for members and visitors. You will be responsible for the day-to-day management of all operational aspects of the facility, including staff supervision, maintenance, health and safety, and customer service excellence. Key Responsibilities:
- Manage and lead a diverse team of facility staff, including reception, fitness instructors, and maintenance personnel, fostering a positive and productive work environment.
- Oversee the daily operations of the sports facilities, ensuring all areas are clean, safe, and well-maintained to the highest standards.
- Implement and enforce health and safety policies and procedures, conducting regular risk assessments and ensuring compliance with all relevant regulations.
- Manage the scheduling of staff, events, and facility bookings to maximize utilization and revenue.
- Develop and manage operational budgets, controlling costs and identifying opportunities for revenue generation.
- Ensure the smooth running of all sports equipment and facilities, coordinating maintenance and repairs as needed.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving for exceptional customer satisfaction.
- Develop and implement operational improvements to enhance efficiency and the overall user experience.
- Manage relationships with external suppliers and contractors, ensuring quality service delivery.
- Oversee inventory management for supplies and equipment.
- Organize and manage sporting events, leagues, and community programs hosted at the facility.
- Ensure all staff are adequately trained and proficient in their roles, particularly in customer service and emergency procedures.
- Monitor facility usage patterns and recommend adjustments to offerings or schedules.
- Uphold the company's brand standards and service ethos at all times.
- Work closely with the marketing team to promote facility services and events.
- Proven experience in managing sports facilities, leisure centres, or similar hospitality/recreation venues.
- Demonstrated leadership and team management skills with the ability to motivate and develop staff.
- Strong understanding of health and safety regulations and best practices within the sports and leisure industry.
- Excellent operational and facilities management skills.
- Budget management and financial planning experience.
- Exceptional customer service and interpersonal skills.
- Ability to problem-solve effectively and make decisions under pressure.
- Proficiency in MS Office Suite and experience with facility management software.
- A passion for sports, fitness, and promoting active lifestyles.
- Relevant qualifications in sports management, facilities management, or a related field are advantageous.
- First Aid certification is required; other relevant safety certifications are a plus.
- Flexibility to work evenings, weekends, and public holidays as required by operational needs.
This advertiser has chosen not to accept applicants from your region.
5
Sports Facility Operations Manager
MK40 1PR Milton Keynes, South East
£40000 Annually
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Posted 23 days ago
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Job Description
Our client, a premier sports and leisure facility located in Milton Keynes, Buckinghamshire, UK , is seeking a highly organised and dynamic Sports Facility Operations Manager. This role is pivotal in ensuring the seamless day-to-day running of the facility, providing an exceptional experience for members and visitors, and maintaining the highest standards of safety and operational efficiency. The ideal candidate will have a proven track record in facility management, preferably within the sports or leisure industry, combined with strong leadership and customer service skills. You will be responsible for overseeing all aspects of facility operations, including staffing, maintenance, event management, and budget control. Key duties involve managing a team of facility staff, scheduling operations, ensuring compliance with health and safety regulations, and coordinating with sports governing bodies and event organisers. The Operations Manager will also be responsible for equipment maintenance, security, and the overall upkeep of all sports grounds and facilities. This position demands excellent communication and interpersonal skills, as you will be interacting with a diverse range of stakeholders, from staff and members to external contractors and suppliers. A proactive approach to problem-solving and the ability to manage multiple priorities in a fast-paced environment are essential. The successful applicant will be dedicated to delivering outstanding service and fostering a positive, engaging atmosphere within the facility. If you are a results-oriented professional with a passion for sports and leisure and the expertise to manage complex operations, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Oversee all day-to-day operations of the sports facility.
- Manage and lead a team of facility staff, ensuring high performance and morale.
- Develop and implement operational policies and procedures.
- Ensure compliance with all health, safety, and security regulations.
- Manage facility maintenance, repairs, and groundskeeping.
- Coordinate event bookings and manage event logistics.
- Control operational budgets and manage expenses.
- Maintain positive relationships with members, staff, and external stakeholders.
- Oversee equipment inventory and maintenance schedules.
- Implement customer service initiatives to enhance user experience.
This advertiser has chosen not to accept applicants from your region.
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6
Sports Facility Operations Manager
S1 2GN Sheffield, Yorkshire and the Humber
£38000 Annually
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Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a proactive and experienced Sports Facility Operations Manager to oversee the daily operations of a premier sports complex in Sheffield, South Yorkshire, UK . This role is crucial for ensuring the facility runs smoothly, safely, and efficiently, providing an excellent experience for athletes, visitors, and staff. You will be responsible for managing a diverse team, overseeing maintenance, event coordination, budget management, and ensuring compliance with all health and safety regulations. The ideal candidate will have a strong background in facility management, particularly within the sports and leisure sector, excellent leadership abilities, and a passion for sports.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage the day-to-day operations of the sports facility, including sports halls, pitches, gyms, and associated amenities.
- Ensure the facility is maintained to a high standard, overseeing cleaning, repairs, and preventative maintenance schedules.
- Develop and implement operational policies and procedures to enhance efficiency and user experience.
- Manage and lead a team of facility staff, including supervisors, attendants, and maintenance personnel, providing training and performance management.
- Oversee event coordination, ensuring seamless execution of sporting events, competitions, and community activities.
- Manage the operational budget, controlling expenditures and identifying cost-saving opportunities.
- Ensure strict adherence to all health, safety, and emergency procedures, conducting regular risk assessments.
- Manage relationships with external contractors, suppliers, and service providers.
- Monitor facility usage, customer feedback, and implement improvements to meet user needs.
- Collaborate with marketing and programming teams to promote facility use and develop new initiatives.
Qualifications:
- Bachelor's degree in Sports Management, Facility Management, Business Administration, or a related field.
- Minimum of 5 years of experience in facility operations management, preferably within the sports or leisure industry.
- Proven experience in team leadership and staff management.
- Strong understanding of health and safety regulations relevant to sports facilities.
- Excellent organizational, planning, and time management skills.
- Proficiency in budgeting and financial management.
- Strong communication, interpersonal, and problem-solving abilities.
- Experience with event management and coordination is highly desirable.
- Ability to work flexible hours, including evenings and weekends, as required by operational needs.
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7
Sports Facility Operations Manager
WV3 1AA Wolverhampton, West Midlands
£45000 Annually
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Posted 24 days ago
Job Viewed
Job Description
Our client is searching for a dedicated and energetic Sports Facility Operations Manager to lead their remote operations team. This unique, fully remote role is perfect for an experienced manager who can oversee the strategic planning and day-to-day execution of sports facility management, client relations, and staff coordination, all from a remote setting. You will be responsible for ensuring the smooth operation of sports venues, managing budgets, optimizing resource allocation, and driving user satisfaction. The role involves developing and implementing operational policies, maintaining high standards of facility maintenance and safety, and managing vendor relationships. Experience with scheduling software, CRM systems, and virtual team management is vital. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a passion for sports and recreation. You will work closely with remote teams responsible for customer service, marketing, and event coordination to deliver exceptional experiences. This position requires excellent organizational abilities, a proactive approach to challenges, and the capacity to work autonomously and collaboratively in a virtual environment. A background in sports management, hospitality management, or a related field, coupled with a proven track record in operational leadership, is highly advantageous for this remote opportunity.
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8
Sports Facility Operations Manager
WV1 3SE Wolverhampton, West Midlands
£40000 Annually
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Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a proactive and experienced Sports Facility Operations Manager to oversee the day-to-day operations of their state-of-the-art sports and leisure facilities inWolverhampton, West Midlands, UK . This role demands a passionate individual with strong leadership and organisational skills, capable of ensuring a safe, welcoming, and high-quality experience for all users. You will be responsible for managing staff, maintaining facilities, coordinating events, and driving customer satisfaction and operational efficiency.
Key Responsibilities:
The ideal candidate will have a proven track record in operations management, ideally within the leisure, sports, or hospitality sectors. Excellent leadership, communication, and customer service skills are essential. You should possess strong organisational and problem-solving abilities, with a keen eye for detail. Experience in budget management and staff supervision is required. A passion for sports and leisure is highly beneficial. This is a fantastic opportunity for a dedicated professional to manage and develop a leading sports facility, ensuring its continued success and positive impact on the local community. The role is based at the facility in Wolverhampton.
Key Responsibilities:
- Manage all aspects of facility operations, including maintenance, cleaning, security, and health and safety.
- Lead, train, and manage a team of facility staff, including supervisors and operational personnel.
- Develop and implement operational procedures and standards to ensure high levels of service delivery.
- Oversee the scheduling and coordination of sports events, activities, and bookings.
- Ensure all facilities and equipment are maintained to the highest standards and are fit for purpose.
- Manage budgets for operational expenses, supplies, and equipment, identifying cost-saving opportunities.
- Implement and monitor health and safety protocols, ensuring compliance with all relevant regulations.
- Enhance customer experience through effective engagement and prompt resolution of queries and complaints.
- Develop and maintain relationships with external stakeholders, including sports governing bodies, local clubs, and community groups.
- Oversee inventory management for operational supplies and equipment.
- Conduct regular facility inspections and performance reviews.
- Contribute to marketing and promotional activities to drive facility usage.
- Implement and manage revenue generation initiatives within the operational framework.
The ideal candidate will have a proven track record in operations management, ideally within the leisure, sports, or hospitality sectors. Excellent leadership, communication, and customer service skills are essential. You should possess strong organisational and problem-solving abilities, with a keen eye for detail. Experience in budget management and staff supervision is required. A passion for sports and leisure is highly beneficial. This is a fantastic opportunity for a dedicated professional to manage and develop a leading sports facility, ensuring its continued success and positive impact on the local community. The role is based at the facility in Wolverhampton.
This advertiser has chosen not to accept applicants from your region.
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