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Job Opportunity: (Military & Family Readiness Center) MFRC Family Services Consultant

Location: RAF Croughton, United Kingdom

Start Date: 30 September 2025

Schedule: Full-time

Support Those Who Serve – Join the Croughton Team

Do you have a heart for helping Airmen and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.

We're seeking aMilitary & Family Readiness Family Services Consultant to support RAF Croughton's Military and Family Readiness Center. This role ensures Airmen and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.

This is an excellent fit for candidates with prior military support experience or those who are service-minded, adaptable, and thrive in people-focused roles.

What You'll Do

• Administer and coordinate MFRC programs.
• Coordinate and facilitate classes, events, and workshops including relocation assistance, employment support, and volunteer coordination.
• Disseminate information about local services and MFRC resources.
• Maintain records of services provided using the AFFIRST system.
• Support MFRC Emergency Family Assistance Center (EFAC) during crises.
• Promote MFRC programs through speaking events and social media.
• Coordinate budget requirements through the MFRC Flight Chief.

Who You Are

• A professional with strong communication and organizational skills.
• Able to deliver courteous and confidential customer service.
• Willing to travel monthly to RAF Fairford and RAF Welford.
• Capable of supporting MFRC programs during emergencies and community events.

Qualifications

• Fluent in English with strong written and oral communication skills.
• Proficient in Microsoft Office and internet navigation.
• Able to pass a Tier 2 background check.
• Not currently employed by the U.S. Government.

Why This Role Matters

This role supports the well-being of military and civilian personnel and their families across RAF Croughton, RAF Fairford, and RAF Welford. You will be instrumental in delivering essential readiness services and fostering community resilience.

Ready to Join Us?

If you're detail-driven, compassionate, and ready to support our mission at RAF Croughton, apply today and make a real impact where it counts most.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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• Conduct comprehensive assessments of family needs, risks, and strengths, including statutory and non-statutory interventions.
• Develop, implement, and review personalised care and support plans in collaboration with families and relevant professionals.
• Provide direct social work support and intervention to families, offering guidance, counselling, and practical assistance.
• Ensure the safety and well-being of children, implementing safeguarding procedures as required by law and policy.
• Liaise effectively with external agencies, including schools, health services, police, and other social care providers, to coordinate support.
• Maintain accurate and up-to-date case records, reports, and documentation in accordance with professional standards and organisational policies.
• Advocate for the needs of families and children, ensuring their voices are heard and respected.
• Participate in supervision, team meetings, and professional development activities to enhance practice.
• Mentor and support junior social workers, sharing expertise and contributing to team development.
• Respond to complex and sensitive cases, demonstrating resilience and sound professional judgment.
• Contribute to the development and evaluation of social work services.

• Professional Social Work qualification (e.g., DipSW, BA/BSc in Social Work) and current registration with the relevant professional body (e.g., Social Work England).
• Significant post-qualifying experience in child and family social work, including experience with complex cases.
• Thorough knowledge of child protection legislation, safeguarding policies, and relevant social work frameworks.
• Proven experience in conducting assessments and developing care plans.
• Excellent communication, interpersonal, and report-writing skills.
• Ability to build rapport and work effectively with diverse client groups.
• Strong understanding of child development and family dynamics.
• Experience working collaboratively within multi-agency settings.
• Proficiency in using social care IT systems.
• A commitment to anti-discriminatory practice and promoting equality.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Coordinator to play a pivotal role in our Domestic Abuse and Sexual Violence Service  in Newham.

Sounds great, what will I be doing?

This role is centred on raising awareness of domestic abuse and strengthening the capacity of local communities to respond effectively. It involves designing, delivering, and evaluating workshops across a variety of community settings, while also creating culturally sensitive and accessible information and resources. The postholder will contribute to campaigns and outreach activities, act as a key link between communities and support providers, and foster strong relationships with small, community-based services to encourage early intervention and referral opportunities.

Alongside this, the role includes supporting community groups through training, advice, and collaborative working, as well as maintaining accurate records of engagement and outcomes. The postholder will provide reports and representation to stakeholders, ensure all information is handled confidentially, and make effective use of property, equipment, and IT systems. Above all, they will be expected to act as a role model, embodying and promoting Hestia's values in all aspects of their work.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all  the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

To be considered for this role you will have previous experience in domestic abuse support or related fields. You will have evidence of being able to work effectively and be calm and resilient under pressure and come with e xcellent knowledge of the impact of domestic abuse and other gender-based violence, on survivors and their children - specifically multiple disadvantages.  You will have the ability to develop and cultivate strong multiagency links. Experience working within safeguarding or support service setting is essential, as well as proven experience in community outreach, engagement, or domestic abuse related work. You will have a strong understanding of the dynamics of domestic abuse and its impacts on individuals and communities.  You will also have experience of delivering workshops and training to community groups is required as well as previous experience of using computer-based systems to accurately record work.

You will be confident in working collaboratively with small, grassroot organisations. Self-motivated, organised, and able to work independently and as part of a team. You are highly developed with interpersonal, written and oral communication skills and have the ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication). Excellent administrative and time management skills are essential for the role. An Understanding of the intersectionality of multiple disadvantage and trauma is essential and knowledge of local community services and networks.

Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position – (Only Female applicants Please)

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Coordinator to play a pivotal role in our Domestic Abuse and Sexual Violence Service  in Newham.

Sounds great, what will I be doing?

This role is centred on raising awareness of domestic abuse and strengthening the capacity of local communities to respond effectively. It involves designing, delivering, and evaluating workshops across a variety of community settings, while also creating culturally sensitive and accessible information and resources. The postholder will contribute to campaigns and outreach activities, act as a key link between communities and support providers, and foster strong relationships with small, community-based services to encourage early intervention and referral opportunities.

Alongside this, the role includes supporting community groups through training, advice, and collaborative working, as well as maintaining accurate records of engagement and outcomes. The postholder will provide reports and representation to stakeholders, ensure all information is handled confidentially, and make effective use of property, equipment, and IT systems. Above all, they will be expected to act as a role model, embodying and promoting Hestia's values in all aspects of their work.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all  the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

To be considered for this role you will have previous experience in domestic abuse support or related fields. You will have evidence of being able to work effectively and be calm and resilient under pressure and come with e xcellent knowledge of the impact of domestic abuse and other gender-based violence, on survivors and their children - specifically multiple disadvantages.  You will have the ability to develop and cultivate strong multiagency links. Experience working within safeguarding or support service setting is essential, as well as proven experience in community outreach, engagement, or domestic abuse related work. You will have a strong understanding of the dynamics of domestic abuse and its impacts on individuals and communities.  You will also have experience of delivering workshops and training to community groups is required as well as previous experience of using computer-based systems to accurately record work.

You will be confident in working collaboratively with small, grassroot organisations. Self-motivated, organised, and able to work independently and as part of a team. You are highly developed with interpersonal, written and oral communication skills and have the ability to manage complex tasks in clearly defined time frames (including accurate records, reports, case notes and interpersonal communication). Excellent administrative and time management skills are essential for the role. An Understanding of the intersectionality of multiple disadvantage and trauma is essential and knowledge of local community services and networks.

Section 7(2) b & e of the Sex Discrimination Act 1975 apply to this position – (Only Female applicants Please)

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

• Proven experience in community engagement, outreach, or a similar role.
• Strong understanding of the charitable sector.
• Excellent verbal and written communication skills.
• Proficiency in social media management and content creation.
• Experience in event planning and coordination.
• Ability to manage volunteers effectively.
• Strong organizational and time-management skills.
• A proactive and compassionate approach.
• Full UK driving license and access to a vehicle (desirable).

• Developing and executing community outreach plans.
• Organizing and coordinating community events, workshops, and information sessions.
• Building and maintaining strong relationships with community leaders and stakeholders.
• Representing the organization at community gatherings and events.
• Identifying and engaging new volunteer groups and supporters.
• Promoting the organization's services and impact within the community.
• Gathering feedback from the community to help shape program development.
• Collaborating with internal teams to ensure a cohesive approach to outreach.
• Preparing reports on outreach activities and their effectiveness.
• Assisting with fundraising initiatives through community engagement.

• Develop and implement outreach strategies to engage diverse community groups and stakeholders.
• Organize and manage community events, workshops, and information sessions to raise awareness of the charity's services and impact.
• Recruit, train, and manage volunteers, ensuring their positive and meaningful contribution to the organization.
• Build and maintain relationships with local community leaders, businesses, schools, and other organizations.
• Represent the charity at community fairs, public forums, and networking events.
• Create engaging communication materials, including flyers, social media posts, and newsletters, to promote outreach activities.
• Gather feedback from the community and volunteers to inform program development and improvements.
• Assist in the development of fundraising initiatives and grant applications related to community programs.
• Maintain accurate records of outreach activities, volunteer participation, and community engagement metrics.
• Support the development and delivery of programs that meet community needs.
• Act as a primary point of contact for community inquiries and requests.
• Advocate for the charity's mission and values within the community.
• Identify opportunities for collaboration and partnership to amplify the charity's reach.

• Proven experience in community engagement, outreach, volunteer management, or a related role within the charity or non-profit sector.
• Excellent interpersonal and communication skills, with the ability to connect with people from diverse backgrounds.
• Strong organizational and event planning abilities.
• Demonstrated ability to recruit, motivate, and manage volunteers.
• Proficiency in Microsoft Office Suite and social media platforms.
• A genuine passion for the charity's cause and the voluntary sector.
• Ability to work independently and as part of a collaborative team.
• Excellent written communication skills for creating promotional materials and reports.
• Knowledge of the local Cambridge community is advantageous.
• Flexibility to work occasional evenings and weekends as required for events.
• A proactive approach to identifying community needs and developing solutions.

• Develop and execute comprehensive community outreach plans to increase awareness and engagement with our services.
• Organise and manage community events, workshops, and information sessions.
• Build and maintain strong relationships with local community groups, schools, businesses, and other relevant organisations.
• Represent the organisation at community events, public forums, and networking opportunities.
• Identify and pursue opportunities for collaboration and partnership with other organisations.
• Recruit, train, and manage volunteers to support outreach activities.
• Gather feedback from the community to inform program development and service improvement.
• Create and distribute promotional materials, including newsletters, flyers, and social media content.
• Track and report on the effectiveness of outreach initiatives, including participant numbers and engagement levels.
• Contribute to fundraising efforts by identifying potential donors and supporters within the community.
• Maintain an up-to-date database of community contacts and stakeholders.
• Ensure all activities are conducted in line with the organisation's values and policies.

• A degree in Social Sciences, Communications, Community Development, or a related field, or equivalent practical experience.
• Proven experience in community outreach, engagement, or a similar role, preferably within the charity sector.
• Demonstrated ability to build and maintain relationships with diverse community groups.
• Excellent organisational and event management skills.
• Strong written and verbal communication skills, with the ability to present information clearly and engagingly.
• Proficiency in Microsoft Office Suite and experience with CRM systems.
• A genuine passion for the charity sector and a commitment to social impact.
• Ability to work independently and as part of a team.
• Flexibility to work some evenings and weekends as required for events.
• A clean driving licence and access to a vehicle is desirable but not essential.