3,541 Family Support jobs in the United Kingdom

Family Support Worker

PE34 3HT Norfolk, Eastern Outcomes First Group

Posted today

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Job Description

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:   Family Support Worker

Location:  Orchards Manor, Near Kings Lynn, Downham Market, PE34 3HT

Salary:       £25,089 per annum (Not pro rata)

Hours:       40 hours per week, Monday to Friday

Contract: Permanent, Term Time Only

Start:          January 2026

UK applicants only. This role does not offer sponsorship.

We’re thrilled to be opening Orchards Manor School, a brand-new Options Autism provision near Downham Market — and we’re looking for a compassionate, proactive Family Support Worker to be part of our founding team.

This is an incredible opportunity to help shape the culture of a new school dedicated to supporting children and young people with autism and complex needs. At Orchards Manor, we’re creating a safe, nurturing environment where every pupil — and their family — can flourish.

If you’re someone who builds trust through empathy, listens without judgment, and believes in the power of strong family-school partnerships, we’d love to hear from you.

About the Role

As a Family Support Worker, you’ll play a key role in promoting the wellbeing of pupils and their families. This is a diverse, people-focused role where no two days are the same — blending family support, safeguarding, and attendance work to ensure every young person receives the care, understanding, and opportunities they deserve.

You’ll be a bridge between home and school, helping families overcome barriers, access resources, and build brighter futures.

Key Responsibilities

Family Support:

  • Establish and maintain strong relationships with students and their families to understand their unique needs and challenges.
  • Provide emotional support, counselling, and guidance to families facing various issues, such as domestic violence, substance abuse, mental health concerns, or housing instability.
  • Assist families in accessing community resources and services to address their specific needs.
  • Consider and develop concepts such as training offers that can create lifelong change for the families we support. 

Liaison and Collaboration: 

  • Work effectively in collaboration with the whole school team and current family support lead.
  • Act as a bridge between the school, students, families, and external agencies, ensuring effective communication and collaboration.
  • Attend meetings with parents, teachers, counsellors, and other professionals to discuss student progress, challenges, and support plans.
  • Build close links with Adult Education re delivery of family learning sessions and well-being sessions and Read Easy (support for parents who are unable to read)

Safeguarding: 

  • Identify and report cases of child safeguarding concerns, abuse, neglect, or potential harm promptly and in accordance with established protocols.
  • Collaborate with the school's safeguarding team, local authorities, and child protection agencies to ensure appropriate interventions and follow-up actions.

Who We’re Looking For

You’ll bring:

  • Proven experience supporting children, families, or young people — ideally within education, social care, or a similar setting
  • A strong understanding of safeguarding, child protection, and confidentiality practices
  • Excellent communication and relationship-building skills
  • Empathy, patience, and resilience — with a genuine passion for helping families thrive
  • A collaborative approach, working as part of a multi-disciplinary team

About us

Orchards Manor School, part of Options Autism, is a brand-new specialist school opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a variety of complex needs, including Autism Spectrum Condition (ASC).

Orchards Manor is an independent specialist school where the curriculum is thoughtfully designed around the specific needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing.

At Orchards Manor, we are committed to creating a nurturing, inclusive environment where every pupil is supported to achieve their full potential.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism? 

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. 

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit 

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales

#1

This advertiser has chosen not to accept applicants from your region.

Family Support Worker

Weymouth, South West LET Recruitment

Posted 1 day ago

Job Viewed

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Job Description

Job Description:

Job description

The Job

About us:-

Our client a specialist provider of Residential Children's homes in Dorset who support young people age 12-17 to become independent and contributing members of society by helping them to unlock their full potential and achieve their individual goals are currently seeking dedicated and caring Support Workers to join their team and support their homes in Weymouth, Dorchester and Bournemouth


The role:-

As a Support Worker, you will:

  • Ensure all needs and goals are identified and addressed in a support plan.
  • Promote person centred planning and involvement.
  • Maintain accurate records daily, to a high standard.
  • Involve residents in any decision about their support and future plans in order to maximise service user choice.
  • Liaise with other appropriate services, acting as advocate and support for individuals to ensure they receive appropriate support services.
  • Assist residents to access the community, take them shopping & to appointments i.e. doctors, care reviews, job centre appointments
  • Help and support residents to prepare meals and snacks.
  • Support residents keep their home clean and tidy.
  • Undertake regular property inspection and room checks.
  • To provide verbal feedback and written records.
  • Promote residents to identify training needs, education and / or work experience and assist in finding suitable courses and/ or work experience.
  • Assist residents, in partnership with other agencies, to obtain where appropriate suitable employment, attend educational activities and courses and vocational work.
  • Support residents in obtaining IDs, opening bank accounts, claiming relevant benefits, and attending appointments.
  • Assist residents with applying for local authority home choice, looking for properties in the private sector and provide guidance and support with move-on – liaise with projects move on advisor.


About you:-

The ideal candidate will have a genuine passion for working with young people and making a difference in their lives.

You will be able to engage the residents through praise, direction and calmness and have the ability to work with initiative, resourcefulness and passion in order to provide support as part of a motivated team.

Ideally you will have experience in a support worker setting and hold, or are working towards, a Level 3 Diploma in Residential Childcare (or equivalent). However those new to the field who can demonstrate a strong passion towards improving young people’s lives and a desire to develop a vocation in support work are welcome as full training & ongoing support will be provided.

You are reliable, compassionate, and have excellent communication skills.

A driving license is required.


Benefits include:

Industry leading rates of pay, full support & training and the opportunity for professional development to work towards a Level 3 Diploma in Residential Childcare.

All successful candidates will be subject to full references and an Enhanced DBS Disclosure check.

If you are passionate about making a difference in the lives of children and have the necessary qualifications or experience, we would love to hear from you! Apply today for this rewarding position.


Job Types: Full-time, Part-time

Pay: £13.00-£14.00 per hour

Job Types: Full-time, Part-time, Permanent

Benefits:


  • Additional leave
  • Childcare
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking


Education:


  • GCSE or equivalent (preferred)


Experience:


  • Residential Childcare: 1 year (preferred)
  • Support Environment: 1 year (preferred)


Licence/Certification:


  • Driving Licence (preferred)


Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Family Support Worker

Kings Lynn, Eastern Outcomes First Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:   Family Support Worker

Location:  Orchards Manor, Near Kings Lynn, Downham Market, PE34 3HT

Salary:       £25,089 per annum (Not pro rata)

Hours:       40 hours per week, Monday to Friday

Contract: Permanent, Term Time Only

Start:          January 2026

UK applicants only. This role does not offer sponsorship.

We’re thrilled to be opening Orchards Manor School, a brand-new Options Autism provision near Downham Market — and we’re looking for a compassionate, proactive Family Support Worker to be part of our founding team.

This is an incredible opportunity to help shape the culture of a new school dedicated to supporting children and young people with autism and complex needs. At Orchards Manor, we’re creating a safe, nurturing environment where every pupil — and their family — can flourish.

If you’re someone who builds trust through empathy, listens without judgment, and believes in the power of strong family-school partnerships, we’d love to hear from you.

About the Role

As a Family Support Worker, you’ll play a key role in promoting the wellbeing of pupils and their families. This is a diverse, people-focused role where no two days are the same — blending family support, safeguarding, and attendance work to ensure every young person receives the care, understanding, and opportunities they deserve.

You’ll be a bridge between home and school, helping families overcome barriers, access resources, and build brighter futures.

Key Responsibilities

Family Support:

  • Establish and maintain strong relationships with students and their families to understand their unique needs and challenges.
  • Provide emotional support, counselling, and guidance to families facing various issues, such as domestic violence, substance abuse, mental health concerns, or housing instability.
  • Assist families in accessing community resources and services to address their specific needs.
  • Consider and develop concepts such as training offers that can create lifelong change for the families we support. 

Liaison and Collaboration: 

  • Work effectively in collaboration with the whole school team and current family support lead.
  • Act as a bridge between the school, students, families, and external agencies, ensuring effective communication and collaboration.
  • Attend meetings with parents, teachers, counsellors, and other professionals to discuss student progress, challenges, and support plans.
  • Build close links with Adult Education re delivery of family learning sessions and well-being sessions and Read Easy (support for parents who are unable to read)

Safeguarding: 

  • Identify and report cases of child safeguarding concerns, abuse, neglect, or potential harm promptly and in accordance with established protocols.
  • Collaborate with the school's safeguarding team, local authorities, and child protection agencies to ensure appropriate interventions and follow-up actions.

Who We’re Looking For

You’ll bring:

  • Proven experience supporting children, families, or young people — ideally within education, social care, or a similar setting
  • A strong understanding of safeguarding, child protection, and confidentiality practices
  • Excellent communication and relationship-building skills
  • Empathy, patience, and resilience — with a genuine passion for helping families thrive
  • A collaborative approach, working as part of a multi-disciplinary team

About us

Orchards Manor School, part of Options Autism, is a brand-new specialist school opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a variety of complex needs, including Autism Spectrum Condition (ASC).

Orchards Manor is an independent specialist school where the curriculum is thoughtfully designed around the specific needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing.

At Orchards Manor, we are committed to creating a nurturing, inclusive environment where every pupil is supported to achieve their full potential.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism? 

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. 

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit 

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales

#1

This advertiser has chosen not to accept applicants from your region.

Family Support Worker

Weymouth, South West LET Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description:

Job description

The Job

About us:-

Our client a specialist provider of Residential Children's homes in Dorset who support young people age 12-17 to become independent and contributing members of society by helping them to unlock their full potential and achieve their individual goals are currently seeking dedicated and caring Support Workers to join their team and support their homes in Weymouth, Dorchester and Bournemouth


The role:-

As a Support Worker, you will:

  • Ensure all needs and goals are identified and addressed in a support plan.
  • Promote person centred planning and involvement.
  • Maintain accurate records daily, to a high standard.
  • Involve residents in any decision about their support and future plans in order to maximise service user choice.
  • Liaise with other appropriate services, acting as advocate and support for individuals to ensure they receive appropriate support services.
  • Assist residents to access the community, take them shopping & to appointments i.e. doctors, care reviews, job centre appointments
  • Help and support residents to prepare meals and snacks.
  • Support residents keep their home clean and tidy.
  • Undertake regular property inspection and room checks.
  • To provide verbal feedback and written records.
  • Promote residents to identify training needs, education and / or work experience and assist in finding suitable courses and/ or work experience.
  • Assist residents, in partnership with other agencies, to obtain where appropriate suitable employment, attend educational activities and courses and vocational work.
  • Support residents in obtaining IDs, opening bank accounts, claiming relevant benefits, and attending appointments.
  • Assist residents with applying for local authority home choice, looking for properties in the private sector and provide guidance and support with move-on – liaise with projects move on advisor.


About you:-

The ideal candidate will have a genuine passion for working with young people and making a difference in their lives.

You will be able to engage the residents through praise, direction and calmness and have the ability to work with initiative, resourcefulness and passion in order to provide support as part of a motivated team.

Ideally you will have experience in a support worker setting and hold, or are working towards, a Level 3 Diploma in Residential Childcare (or equivalent). However those new to the field who can demonstrate a strong passion towards improving young people’s lives and a desire to develop a vocation in support work are welcome as full training & ongoing support will be provided.

You are reliable, compassionate, and have excellent communication skills.

A driving license is required.


Benefits include:

Industry leading rates of pay, full support & training and the opportunity for professional development to work towards a Level 3 Diploma in Residential Childcare.

All successful candidates will be subject to full references and an Enhanced DBS Disclosure check.

If you are passionate about making a difference in the lives of children and have the necessary qualifications or experience, we would love to hear from you! Apply today for this rewarding position.


Job Types: Full-time, Part-time

Pay: £13.00-£14.00 per hour

Job Types: Full-time, Part-time, Permanent

Benefits:


  • Additional leave
  • Childcare
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking


Education:


  • GCSE or equivalent (preferred)


Experience:


  • Residential Childcare: 1 year (preferred)
  • Support Environment: 1 year (preferred)


Licence/Certification:


  • Driving Licence (preferred)


Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Family Support Worker

B1 Birmingham, West Midlands CRA GROUP RECRUITMENT AND PAYROLL LTD

Posted 18 days ago

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Job Description

1-month contract position with a local authority Summary This is a 1-month contract position with a local authority, focusing on utilizing professional knowledge and skills to collaborate with other practitioners, children, young people, and their families. The role involves using a common assessment to identify needs and, where appropriate, acting as the lead practitioner to coordinate a multi-agency intervention plan.Responsibilities Provide timely responses to the identified needs of children and young people in accordance with policies and procedures.Serve as the lead professional for an allocated caseload of children and families.Under the guidance of a Practice Supervisor/Team Manager, promote and use a common assessment to identify the needs of children, young people, and their families, and lead the development of an effective multi-agency support plan.Maintain a high standard of case recording that is up to date, including the use of a common database.Participate in and deliver training and initiatives in a specialist/champion area, ensuring both personal and team knowledge is current.Experience Experience in delivering evidence-based interventions with children, young people, and their families.Experience in completing assessments of a child’s needs that identify needs and inform interventions.Experience working in partnership with key statutory and non-statutory stakeholders.Qualification Educated to GCSE standard and hold an NVQ Level 4 or equivalent in a related field.Additional Information Working hours: 35 hours per weekThe role requires a DBS check.The application deadline is 13th October 2025; apply ASAP.
This advertiser has chosen not to accept applicants from your region.

Family Support Worker

Birmingham, West Midlands £12 - £13 hour Nini Social Care

Posted 27 days ago

Job Viewed

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Job Description

Permanent

The Family Support Worker will provide direct support to children, young people, and their families who are experiencing difficulties. The role is focused on empowering families to overcome challenges, develop positive routines, and access the services they need. The post-holder will work collaboratively with multi-agency professionals to safeguard and promote the welfare of children and young people.

Key Duties and Responsibilities:

  • Provide one-to-one and group support to children, young people, and families in their homes and communities.
  • Carry out assessments to identify strengths, needs, and risks within the family environment.
  • Promote positive parenting practices, family routines, and healthy relationships.
  • Actively contribute to safeguarding processes, ensuring concerns are reported and acted upon in line with legislation and organisational policy.
  • Maintain accurate case notes, reports, and records in a timely manner.
  • Build effective working relationships with partner agencies, including social workers, schools, and health professionals.
  • Attend multi-agency meetings and represent Nini Social Care in a professional manner.
  • Work flexibly, including evenings and weekends where required, to meet the needs of families.
This advertiser has chosen not to accept applicants from your region.

Outreach Family Support Worker

L1 Liverpool, North West CRA GROUP RECRUITMENT AND PAYROLL LTD

Posted 11 days ago

Job Viewed

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Job Description

1-month contract with a local authority Summary We are seeking an Outreach Family Support Worker for a 1-month contract with a local authority. The role involves conducting early help assessments with families, developing support plans, and leading team meetings to review progress and identify additional support needs. You will work directly with children and young people to understand their perspectives and ensure interventions improve their outcomes. The position focuses on delivering high-quality outreach and home-based Early Help support using a whole-family approach, aiming to prevent the need for statutory services and ensure families access universal services for children aged 0–25.Responsibilities Act as case holder for complex cases transitioning from children’s social care.Complete Early Help Assessments and coordinate Team Around the Family (TAF) meetings.Provide intensive, targeted support to vulnerable children and adolescents, including those with emotional and mental health challenges.Assess risk and need using EHAT and adopt the Lead Professional role where appropriate.Develop and review TAF plans to reduce risk and improve outcomes.Use de-escalation techniques to manage challenging behavior.Align work with the Signs of Safety (SOS) model and use tools like the Family Outcomes Star.Support families in developing practical parenting strategies.Maintain accurate records and documentation.Essential Experience Required Direct work experience with children, young people, and families.Experience in multi-agency collaboration.Experience delivering outreach and home-based support.Essential Qualification Required NVQ Level 3 in Childcare and Education, NND, or Health and Social Care.Additional Information Working hours: 35 hours per weekEnhanced DBS & barred list check (Child & adult)The role closes soon, apply ASAP.
This advertiser has chosen not to accept applicants from your region.
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Outreach Family Support Worker

L1 Liverpool, North West CRA GROUP RECRUITMENT AND PAYROLL LTD

Posted 13 days ago

Job Viewed

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Job Description

2-Month Contract with a Local Authority Summary We are seeking an Outreach Family Support Worker to conduct early help assessments with families, develop support plans, and lead team meetings to review progress and identify additional support needs. This role involves direct engagement with children and young people to understand their perspectives and ensure interventions are effective in improving their outcomes. The position requires taking full responsibility for delivering high-quality outreach and home-based Early Help support using a whole-family approach, aiming to prevent the need for statutory services and ensure families access universal services for children aged 0–25.Responsibilities Act as case holder for complex cases transitioning from children’s social care.Complete Early Help Assessments and coordinate Team Around the Family (TAF) meetings.Provide intensive, targeted support to vulnerable children and adolescents, including those with emotional and mental health challenges.Assess risk and need using EHAT and adopt the Lead Professional role where appropriate.Develop and review TAF plans to reduce risk and improve outcomes.Use de-escalation techniques to manage challenging behavior.Align work with the Signs of Safety (SOS) model and use tools like the Family Outcomes Star.Support families in developing practical parenting strategies.Maintain accurate records and documentation.Experience Direct work experience with children, young people, and families.Experience in multi-agency collaboration.Experience delivering outreach and home-based support.Qualification NVQ Level 3 in Childcare and Education, NND, or Health and Social Care.Additional Information Working hours: 35 hours per weekEnhanced DBS & barred list check (Child & adult)The role closes soon, apply ASAP.
This advertiser has chosen not to accept applicants from your region.

Family Support Practitioner

Keynsham, South West Bath & North East Somerset Council

Posted today

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Job Description

At Bath & North East Somerset Council we have one overriding purpose to improve people's lives.

If your passion is around collaborative work with families, centred on building relationships in order to help families develop resilience and make changes for their children, then we are the Local Authority for you. Working with families to keep children at home wherever possible, our dynamic teams work with families from point of contact through to long term support and intervention. Our practice model is underpinned by relationship-based, systemic approaches to facilitate change, alongside trauma informed practice.

Bath and North East Somerset Children's Social Care are an innovative small Local Authority focused on therapeutic assessment and support. Rated Good by OFSTED, with continued vision and drive to improve further.

An exciting opportunity has arisen for a Family Support Practitioner to join one of our Family Support Teams, within the Safeguarding Outcomes Service. We are committed to being a dynamic and creative Local Authority, working hard to think differently about how we approach our work with families. We are deeply committed to providing tailored high quality services and well thought out interventions to families to keep children safe. This post is a 30 hours per week, secondment cover until 31st March 2026.

Our practice is values-driven with a strong ethos of child-focussed interventions. As a Local Authority we work hard to support children and families at an early stage; we are committed to providing the best outcomes for our children and young people.

About the Role

You will work in partnership with an enthusiastic hub overseen by a Team Manager and Deputy Team Manager, and alongside Senior Practitioners, qualified professional Social Workers, Family Support Practitioners and administrative staff.

This challenging but rewarding role will see you responding to, co-ordinating and delivering a range of social care services to children, young people and families in the Bath and North East Somerset area for children subject to Child in Need Plans, Child Protection Plans and legal proceedings. We work closely with our colleagues across the service and have established partnerships with agencies across health, education, support services and adult services to ensure we can respond as effectively as possible to the needs of children, young people, and their families.

We are seeking applications from workers who have relevant experience and a specific interest in this area of work and are looking to enhance and further develop their skills and contribute to service development for vulnerable children.

You can expect:

  • A comprehensive induction
  • Managed caseload, with a variety of support and interventions for children in need, child protection and children protected through legal proceedings
  • Regular supervision at a minimum of monthly one to one
  • Weekly group supervision to promote thoughtful and creative practice, supported by your peers and managers.
  • Monthly Peer Circles to ensure strong relationships and support between Family Support Practitioners across the teams, and to share good practice
  • Excellent administrative support
  • Ongoing training, which may include Video Interactive Guidance, Theraplay, Domestic Violence interventions, and other relevant interventions to best support the families you are working with.
  • And other future opportunities for career development, including the Social Work Apprenticeship degree.

Interested to find out more?

If you are interested in this post and require more details after reading the job description or just to chat through the role and what's involved, please contact Emma Prout )

Interview date: TBC

No agencies, please.

  • Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to

At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion

We are a Disability Confident Employer find out more at

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced/Basic DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

This advertiser has chosen not to accept applicants from your region.

Family Support Coordinator

Powys, Wales Home-Start Cymru

Posted today

Job Viewed

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Job Description

JOB SPECIFICATION

Title: Home-Start Family Support Coordinator

Employer: Home-Start Cymru

Location: Home-based with regular travel required for home visits across the designated region, and team meetings

Responsible to: Locality Manager

Responsible for: A caseload of families and volunteers

Hours : 18

Salary: £11, £4,375 FTE)

Home-Start Cymru

Children need happy, healthy homes in order to thrive. Being a parent of young children is challenging at the best of times. Families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. That is when Home-Start Cymru can help. A carefully selected volunteer visits regularly to offer emotional and practical support.

Home-Start Cymru works with families with young children through a volunteer-led, home-visiting model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait.

Our volunteers are drawn from the communities in which they support, and the work we do not only helps parents and children, but makes a vital difference to strengthening communities.

JOB DESCRIPTION

Purpose of the Role

The Family Support Coordinator will work closely with the Senior Family Support Coordinator and the Locality Manager/Project Manager to appropriately manage a team of volunteers to deliver support to a dedicated caseload of referred families.

Job Summary:

To ensure:

  • To uphold and comply with all Home-Start Cymru policies, procedures, behaviors, and values, ensuring effective day-to-day operations of the team in accordance with HSC guidance and standards.
  • To maintain high standards of practice in supporting families within the Home-Start model.
  • To ensure equality of opportunity, fairness and diversity in all aspects of work.
  • Implement and adhere to good safeguarding practice in all areas of work.

Key Responsibilities

Service Delivery & Safeguarding

  • Receiving referrals and assessing needs of families.
  • Ensuring all relevant documentation regarding the family's journey is recorded appropriately.
  • Introducing families to appropriate support.
  • Ensuring support to families is reviewed at regular intervals and at the end of Home-Start support, in line with current Home-Start guidance.
  • Documenting the reviews and closures of families in accordance with Home-Start Cymru's policies.
  • To coordinate and support on additional complementary support if applicable e.g. groups
  • To undertake designated responsibilities to safeguard and promote children's welfare.

Volunteer Coordination, Development & Support

  • Matching and introducing volunteers to families.
  • Providing support, supervision and initial and on-going training opportunities for volunteers.

Collaboration & Networking

  • Ensuring appropriate liaison with referrers and other professionals.
  • Attend multi-agency meetings when necessary or requested to do so.
  • Support Senior Coordinators and Project/Locality Managers in promoting the organisation, its profile, ethos and practice through presentations and participation in meetings, networking and local/regional events when required.
  • Supporting Senior Coordinators and Project Managers in the development of Home-Start locally, regionally and nationally.

Additional duties

  • To meet regularly with the management team, and participate in other relevant internal meetings.
  • Work co-operatively with the Locality Manager and staff members to ensure project activities are delivered and targets/outcomes are met in line with funder's requirements.
  • Work to the organisation's administration, including providing data and statistical information for reports.
  • Any other additional duties that fall within the nature of the role and responsibilities of the post as detailed above.
  • To understand and act in accordance with our agreed behaviours framework in everything they do in the course of their employment
  • Assist to actively engage with families to capture their feedback, thereby ensuring family voices are heard and integrated into the development and improvement of services and policy objectives.

Equality, Diversity & Inclusion

At Home-Start Cymru we are committed to shaping an environment where everyone is valued and respected. As part of our team, you will be expected to understand and support the principles of equality, diversity, and inclusion (EDI) in all aspects of your work. This includes promoting fairness and equality of opportunity, respecting and celebrating differences, and actively contributing to ensuring we consider each other's experiences and views. By embracing EDI principles, we can better support each other, and the families we serve and create positive change together.

In consultation with the post holder, this job description is liable to variation by Home-Start Cymru to reflect actual, contemplated or approved changes in/or to the job.

The job holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the role as detailed above.

Education and Qualifications

  • 'A' levels/NVQ - equivalents — Essential

Experience

  • People management and development experience — Desirable
  • Demonstrable experience of working with families and volunteers — Desirable
  • Ability to work on own initiative — Essential
  • Ability to communicate, negotiate and influence — Essential
  • Ability to work as a member of a team — Essential
  • Strong administrative skills — Essential
  • Ability to inspire trust — Essential
  • Aware of and sensitive to equal opportunities issues — Essential
  • Passion for working in the voluntary sector — Essential
  • Ability to engage with people through digital platforms — Desirable

Essential Skills and Attributes

  • Empathic, calm and non-confrontational — Essential
  • Energy, enthusiasm, flexibility, commitment, integrity, motivated — Essential
  • Commitment to work in a non-judgemental and anti-discriminatory way — Essential
  • Commitment to Home-Start Cymru's vision, mission and purpose — Essential
  • Commitment to personal and career development — Essential
  • Car driver with current licence, business use motor insurance, and use of road-worthy vehicle — Essential
  • Evidence of training adults — Essential

Skills and Knowledge

  • A commitment to modelling the behaviours which exemplify the values of the organisation — Essential
  • An excellent understanding of the Voluntary Sector and Local Authority structures — Essential
  • Understanding of the Family Support and Children's Services Sector in Wales — Desirable
  • Excellent communication and presentation skills, both written and orally, able to adapt style in various situations and with a range of audiences, considering the differing needs of people — Essential
  • Excellent interpersonal skills, able to identify, establish and nurture productive internal and external relationships, partnerships and networks — Essential
  • Good oral and written bilingual (Welsh/English) communication skills (essential/desirable depending on location) — Desirable

Other

  • Understanding of the management of information technology in the workplace — Essential
  • Demonstrable commitment to the values and principles of the UNCRC — Essential
  • Demonstrable understanding of and commitment to equality and diversity, health and safety and safeguarding — Essential
  • A flexible approach to work, with the willingness to work some evening or weekend work and occasional residential training — Essential

Application Deadline: 31/10/2025

We reserve the right to close early or extend this vacancy depending on the number of candidates.

Job Type: Part-time

Pay: £11,858.11 per year

Expected hours: 18 per week < >

Application question(s):

  • The role involves regular travelling across the Powys area. Can you confirm that you live locally and are willing to travel several times per week? (Please answer this question to be considered for the role)

Licence/Certification:

  • Driver's licence with access to a car (required)

Work authorisation:

  • United Kingdom (required)

Work Location: On the road

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