45,259 Fashion Retailer jobs in the United Kingdom

Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.

Responsibilities:

• To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
• Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
• To learn more about the products and better understand needs and requirements of installations and provide solutions.
• To provide highest level of admin and technical support to customers and the team
• Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
• Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
• Processing of customer returns.
• Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.

Required experience:

• 3+ years proven customer services experience
• Business to Business (B2B) experience
• Strong systems capabilities
• Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.

My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.

If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.

Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent

Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.

These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.

Emergency Call Handler

• p>Answering calls from members of the public

• Recording information accurately and efficiently

• Responding with the correct support and escalation

• Shifts available:

  • 5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)

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  • 12:30pm – 8:30pm (4 on / 4 off rolling rota)

Equipment Line Support / Customer Service Advisor

• Speaking with prescribers and community care teams

• Identifying equipment issues and coordinating a fast response

• Arranging technicians to attend and resolve problems quickly

• Shifts available:

  • 8:00am – 5:00pm

  • 9:00am – 6:00pm

  • 10:00am – 7:00pm (fixed hours)

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£12.27 – £12.67 r hour

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• Double time on Bank Holidays

• Varied and interesting work – no two days are the same

• Temporary to permanent opportunities

• Be part of a team that makes a difference every single day

• Previous customer service experience (face-to-face or telephone-based)

• Strong communication and problem-solving skills

• Flexibility to work the shift patterns above

• Willingness to undergo a DBS check (certificate required)

If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.

To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat

Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.

Responsibilities:

• To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
• Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
• To learn more about the products and better understand needs and requirements of installations and provide solutions.
• To provide highest level of admin and technical support to customers and the team
• Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
• Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
• Processing of customer returns.
• Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.

Required experience:

• 3+ years proven customer services experience
• Business to Business (B2B) experience
• Strong systems capabilities
• Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.

My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.

If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.

Join Our Team as a Member Support Representative!

Are you ready to make a difference? We are on the lookout for a cheerful and dedicated Member Support Representative to join our client's team in Leeds! If you have a passion for providing outstanding customer service and enjoy helping others, this is the role for you!

Position Details:

• Contract Type: Temporary (3-month contracts)
• Location: Leeds
• Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
• Pay Rate: 12.64 per hour

What You'll Do:
As a Member Support Representative, you'll be the first point of contact for our members and employers. Your responsibilities will include:

• Managing Inbound Calls: Handle incoming calls from members and employers promptly and effectively.
• Resolving Queries: Apply rules and procedures to provide effective resolutions to a variety of questions and concerns.
• Listening and Understanding: Deliver high-quality service by genuinely listening to member needs and guiding them to the right solutions.
• Conveying Value: Communicate outcomes in an engaging manner, considering each member's unique circumstances.
• Meeting Targets: Achieve targets for call quality and accuracy to ensure top-notch service.
• Participating in Coaching: Engage in call coaching sessions to continuously enhance your skills and performance.
• Knowledge Development: Stay up-to-date with pensions administration, systems, and processes.
• Data Accuracy: Take responsibility for maintaining the accuracy of all data at all times.
• Adhering to Policies: Uphold company Information Security and Data Protection policies during all interactions.

What We're Looking For:

• Strong communication skills with a friendly and approachable demeanour.
• A knack for problem-solving and the ability to think on your feet.
• A commitment to delivering exceptional customer service.
• Attention to detail and a proactive attitude toward data accuracy.
• A willingness to learn and grow within the role.

Why Join Us?

• Be part of a vibrant team that values collaboration and creativity.
• Enjoy a supportive environment where your contributions are recognised.
• Gain valuable experience in the financial institution and insurance industry.
• Flexible working hours with a competitive pay rate.

If you're excited about the opportunity to contribute to our mission of delivering exceptional member support, we'd love to hear from you!

How to Apply:
Ready to take the next step? Click the "Apply" button now and submit your application! Join us in making a positive impact for our members and employers.

We can't wait to welcome you to the team!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join a busy vehicle rental team in Chester as a Customer Service Advisor, where your people skills and ability to build loyalty can really make a difference. You'll be speaking with existing customers, helping resolve any issues, and promoting services that encourage them to stay with us, all while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!

What will you be doing as a Customer Service Advisor?

• Speaking with customers to understand their needs and ensure they remain satisfied
• Resolving queries and complaints quickly and professionally
• Recommending the best rental options and upgrades to retain business
• Processing renewals, agreements, and payments accurately
• Promoting add-on services to increase loyalty and improve the customer experience
• Carrying out follow-up calls and maintaining good customer relationships
• Working closely with your team to manage accounts and support retention targets

We would LOVE to hear from you if you have experience in:

• Experience in a busy, customer-focused environment
• Confidence dealing with queries and resolving issues
• Strong communication skills both face-to-face and over the phone
• A proactive, positive approach to customer service
• A full clean UK driving license

What will you get in return for your work as a Customer Service Advisor?

• Competitive salary of 28,665 with realistic OTE of 32,200+ in your first year
• Mobility options including company car schemes
• Health insurance after two years service
• Company pension scheme and death in service cover
• Uniform provided and employee discounts
• Regular team events and ongoing training opportunities
• Weekend working required, but you'll get your days back during the week, perfect for quieter shopping or errands

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

• Taking inbound calls from customers
• Calling customers to update them
• Giving advice and appropriate vehicles, documents etc
• Update customers on lost, damaged or late deliveries
• Keep all systems up to date with correct customer and shipment details

• Experience of working in a telephone based customer service role
• Logistics, Import or Export experience would be an advantage but not essential
• Strong communication skills
• The ability to build relationships with customers
• Someone who keeps calm under pressure

• £28k-£32k
• No evening or weekend work - 8.30am-5pm Mon-Fri
• Free parking and good public transport links
• Competitive benefits package

Our client is looking for a customer service expert to join their service support team and help deliver exceptional customer experiences. You'll work closely with Account Coordinators, Service Call Planners, 60+ field-based Service Technicians, and colleagues across the business.

Key Responsibilities as a customer service advisor:

• Handle inbound calls and emails, logging service calls accurately.
• Keep customers updated with ETAs and job progress, advising of any delays.
• Resolve customer complaints quickly and professionally.
• Collaborate with internal teams to ensure smooth service delivery.

What We're Looking For:

• Excellent telephone manner, calm under pressure.
• Experience in inbound customer service.
• Organised, methodical, and able to manage multiple tasks.
• A team player with a proactive attitude.
• SAP knowledge preferred

Apply now to be part of a friendly, customer-focused team where your work makes a real difference.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Customer Service 
Up to £30,000
Leicester, Hybrid
Full Time, Permanent 
 
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
 
The role: 

• Provide daily administrative support to Accounts, Sales, and Central Marketing teams
• Support the sales team by chasing contracts, agreements, and onboarding paperwork
• Keep CRM systems updated and accurate
• Escalate technical issues to the relevant internal teams when required
• Act as the first point of contact for portal-related queries from Members 
• Support Marketing with campaign administration and coordination
• Assist with general administrative tasks and ad-hoc duties
• Carry out data entry and audits to ensure integrity and compliance
• Handle overflow support calls and log outcomes in the CRM

The candidate:

• Hands-on admin experience, ideally in accounts, sales, or marketing
• Comfortable using CRM systems and picking up new tools quickly
• A proactive attitude
• Strong eye for detail and pride in delivering accurate work
• Great communicator, confident with both written and verbal conversations
• Organised and able to juggle multiple tasks at once 
• Customer-focused mindset, happy working with people inside and outside the business

What’s on offer: 

• Salary up to £30,000
• Income Protection & Life Insurance
• Enhanced pension scheme
• 28 days annual leave bank holidays
• Sick pay scheme
• Flexible benefits package

Interested? Click ‘Apply’ today!

 

HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: 12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

• Taking inbound calls from customers relating to the service provided by the business
• Some outbound calls, but primarily all calls will be inbound
• Managing calendars and scheduling appointments
• Issuing communication regarding appointments, for example letters, text messages, and emails
• Inputting data onto the system

Requirements:

• Previous experience in a customer service based role is essential
• Telephone customer service based experience is preferred but not essential
• Able to provide excellent customer service
• Have a pleasant telephone manner

Why you should work for HRGO

• Long-term, ongoing work with potential for permanent opportunity
• Modern portal for easy registration, can be done from home
• Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
• Holiday pay
• Optional pension contributions
• Accessible via public transport

If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!

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