3,927 Field Service Technician jobs in the United Kingdom

Field Service Technician

28,000 - 35,000 + Van + Extensive Training + Excellent Benefits

Aylesbury and Surrounding areas

Do you have previous Field Service experience? Do you have a mechanical skill set? Are you looking to join a Market Leading, Growing company offering industry leading training and the opportunity to work for a Well-established name?

This is an excellent opportunity to work within a specialist industry and receive on the job training to ensure you technical development.

This company supply to a varied group of commercial clients and are renowned for their service.

In this role you will be workshop based but visit clients to maintain, repair and improve equipment. Any field service experience is required. You will also be given further training to technically up-skill your ability.

This role would therefore suit a Service Engineer with good mechanical experience and ideally a knowledge of basic electrics looking to join a Market Leading, growing offering excellent career progression and training.

The Role:

• Service Engineer working on Electro-mechanical equipment
• Workshop based as well as travelling to clients
• Full training will be given

The Person:

• Field service experience
• Hands on mechanical background
• Looking to develop their skill set

To apply for this role or to be considered for further roles, please click "Apply Now" or contact James Gray at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Field Service Technician

Salary : £28,730 pa

Requirements for Birmingham centres

Hours 8.00am-5.00pm Monday-Friday

Job purpose:

Working from our Birmingham and Leamington Spa depots to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis.

Key Responsibilities:

• Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible.
• Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.
• Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
• Ensure any PPE supplied for use in carrying out your duties is used as instructed.
• Once fully trained undertake out of hours responsibility when rostered.
• Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.
• Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.
• Ensure the vehicle safety check and the van check sheet are done each week.
• Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.
• Prioritise and organise your workload, referring to Line Manager as and when appropriate.
• Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
• Agree to undertake all training offered that is necessary to maintain the skills required for this role.

Qualifications:

• Full UK driving licence
• Successful enhanced DBS check, company paid for.
• Able to move and handle loads and equipment safely.
• Experience of face-to-face customer contact preferred.
• An awareness and understanding of people with disabilities.
• Flexible approach to working conditions and working environment change.
• Ability to use own initiative within set boundaries of the role.
• Ability to use a mobile phone to relay photographs.
• Good written and verbal communication skills.
• Ability to relay clear instructions to clients.
• Basic computer skills for diagnostic purposes.

Physical demands of the job:

• Moving and handling of equipment and accessories following handling guidelines
• Standing at a bench to work
• Kneeling/crouching
• Use of ramps and any other agreed moving equipment.

Most challenging/difficult part of the role:

• Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.
• Committing to being available for short notice overtime if required necessitated by emergency response requirements.
• Responsibility of out of hour’s duties.

Confidentiality:

Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.

Health and Safety:

The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.

Prevention and Control of infection:

The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy.

Service user/other agency/public engagement and involvement:

Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.

Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.

INDHS 

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers.

As a member of our team, you will be based in the field, covering the Peterborough / Kings Lynn are a. You will benefit from a company car, monthly bonus, quarterly bonus, fuel card, full uniform plus additional Company benefits and overtime.

As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company.

Field Service Engineer responsibilities will include:

• Repair, service and installation of various IT hardware/ EPoS systems
• Planned and regular maintenance of all on-site equipment.
• Provide support and training to Customer as and when required.
• Provide exemplary levels of customer service

The ideal candidate will have:

• Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry.
• Excellent communication skills (written and verbal)
• Experience and knowledge of maintaining and installing EPoS equipment
• PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.

Due to the nature of this role, it is essential that applicants have a full UK driver’s license.

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers.

As a member of our team, you will be based in the field, covering the Newport area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime.

As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company.

Field Service Engineer responsibilities will include:

• Repair, service and installation of various IT hardware/ EPoS systems
• Planned and regular maintenance of all on-site equipment.
• Provide support and training to Customer as and when required.
• Provide exemplary levels of customer service

The ideal candidate will have:

• Experience in a field-based customer service engineering role, ideally in the Retail, Hospitality or Leisure industry.
• Excellent communication skills (written and verbal)
• Experience and knowledge of maintaining and installing EPoS equipment
• PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.

Due to the nature of this role, it is essential that applicants have a full UK driver’s license.