887 Financial Services Firms jobs in the United Kingdom

Complaints Manager – Wealth Management

Location: West Midlands 3 x a week

Type: Full-time, Permanent

An established and highly respected independent wealth management business is on the lookout for an exceptional Complaints Manager to join their growing team. This is an exciting opportunity to lead a high-performing complaints function, working closely with financial advisers to ensure outstanding outcomes for clients across the UK.

In this pivotal managerial role, you’ll be the driving force behind operational excellence – managing a dedicated team, refining internal processes, and championing a culture of continuous improvement and client-first service.

What you’ll be doing:

• Leading and developing the Complaints Team, ensuring high standards of service and performance
• Managing all aspects of the complaints process, from initial receipt through to resolution and remediation
• Overseeing breach and complaint systems, ensuring regulatory compliance and operational efficiency
• Creating and implementing strategies to improve workflow, productivity, and client experience
• Collaborating with internal stakeholders, including advisers and compliance teams, to uphold client protection standards
• Producing, analysing, and acting on meaningful MI to drive decision-making and service delivery

What you’ll bring:

• Strong operational management experience, ideally within financial services or a regulated industry
• A track record of line management and coaching teams for performance and development
• Significant experience handling client complaints and feedback processes with professionalism and care
• Knowledge of FCA regulations and the client protections afforded in financial advice services
• Clear and confident communication skills, both written and verbal
• A mindset of ownership, adaptability, and a genuine commitment to delivering exceptional client outcomes

Why join?

You’ll be part of a business that truly values its people and places integrity at the heart of its operations. You’ll enjoy the flexibility of hybrid working , a supportive and collaborative culture , and a comprehensive benefits package , all while making a meaningful difference in clients' financial journeys.

Leading Big 4 consultancy in London is now looking for an accomplished Senior Manager to join their thriving Asset and Wealth Management team on a permanent basis.

The ideal candidate will have previous consulting experience and have ideally worked with renowned Asset or Wealth Management firms. However, due to the urgency of the role they will look at consultants with other financial services experience too.

You will need a strong understanding of Target Operating Model Design (TOM), and have worked on a range of complex Business Change programmes within Financial Services.

This is a permanent position (hybrid working) and it is offering a base of circa £100,000 (depending on experience) + an excellent benefits package.

To be considered for this role you will need some of the following;

• Must have consulting / advisory experience within Financial Services.
• Experience working with Asset & wealth Management firms – very beneficial.
• Experience as a Project / Programme Management or Workstream Lead for complex transformation projects within financial services.
• Experience of target operating model design and implementation as well as designing future state Operating models.
• Knowledge of the full Asset Management value chain (Front, Middle and Back Office). – beneficial
• Experience working on Middle Office Outsourcing programmes. – beneficial
• Experience of working with Private Markets platforms – ie, eFront, Mercatus, Yardi and MRI etc. – beneficial
• Possesses excellent communication and stakeholder management skills.

If you are an experienced Senior Manager with the required background, please respond to this ad in the first instance with an up to date version of your CV for review.

Leading Big 4 consultancy in London is now looking for an accomplished Senior Manager to join their thriving Asset and Wealth Management team on a permanent basis.

The ideal candidate will have previous consulting experience and have ideally worked with renowned Asset or Wealth Management firms. However, due to the urgency of the role they will look at consultants with other financial services experience too.

You will need a strong understanding of Target Operating Model Design (TOM), and have worked on a range of complex Business Change programmes within Financial Services.

This is a permanent position (hybrid working) and it is offering a base of circa £100,000 (depending on experience) + an excellent benefits package.

To be considered for this role you will need some of the following;

• Must have consulting / advisory experience within Financial Services.
• Experience working with Asset & wealth Management firms – very beneficial.
• Experience as a Project / Programme Management or Workstream Lead for complex transformation projects within financial services.
• Experience of target operating model design and implementation as well as designing future state Operating models.
• Knowledge of the full Asset Management value chain (Front, Middle and Back Office). – beneficial
• Experience working on Middle Office Outsourcing programmes. – beneficial
• Experience of working with Private Markets platforms – ie, eFront, Mercatus, Yardi and MRI etc. – beneficial
• Possesses excellent communication and stakeholder management skills.

If you are an experienced Senior Manager with the required background, please respond to this ad in the first instance with an up to date version of your CV for review.

Client Services Executive - Wealth Management

A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms.

We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits.

This role is a core function within the business, as you will provide exceptional administrative and technical support to both our Financial Advisers and our clients. You will be responsible for ensuring delivery of good outcomes and ensuring our clients are put first in all that we do.

Key Responsibilities as our Client Services Executive will include:

• Client Liaison & Servicing – Acting as the first point of contact for client queries. Provide excellent customer service to maintain strong relationships with adviser, client and support staff across all areas of the business
• Relationship Management – Work with advisers to ensure all clients requests are dealt with from start to finish in a timely manner, ensuring clear and concise communication though-out. Hold regular 1:1 meeting with advisers to set clear workflow priorities. Manage client expectations accordingly and keep them fully informed
• Provider & Third-Party Communication – Liaise with providers and investment platforms to ensure that client requests are followed up and escalated when necessary
• Administration Support - To provide technical and administrative support to allocated IFAs including pre-population of forms, money laundering, fact finds and management of incoming post. preparation of client review packs, research, illustrations, liaison with the paraplanning team as needed, preparation of new business packs and submission of new business cases for processing, coordination / oversight of payment requests
• Maintenance of Client Records - ensuring all client data is accurate and kept up to date.
• Continuous Process Improvements – Constantly look for ways to improve internal processes to support good client outcomes, highlighting any recommendations to the relevant stakeholders for review
• Policies and Procedures – Ensure that all internal policies are adhered to, and actions are in line with FCA guidelines

What we are looking for in our ideal Client Services Executive:

• Experience is required within a Financial Services IFA support role, with sound knowledge of a variety of modern platforms
• Working knowledge of a variety of financial products, including pensions, investments, and protection
• Experienced using all Microsoft applications, including Word, Excel, Teams and Outlook
• Able to use own initiative and takes ownership of any task through to completion, displaying a flexible and positive attitude
• A focused individual who thrives in a fast-paced environment and has a drive for quality and professionalism
• GCSE level A-C/5-9 in English and Maths

Benefits of working for AFH Wealth Management:

• Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
• Contributory pension scheme, and death-in-service benefit
• Competitive salary and annual discretionary bonus, following one year’s service
• Health benefit scheme – including digital gym subscriptions, dental and optional treatments and alternative therapies
• Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
• Enhanced maternity, adoptive and paternity pay
• Loyalty bonus and additional holiday days, based on length of service
• Employee referral bonus scheme
• Social events

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

If you or anyone that you know are interested in becoming a part of our growing community as our Client Services Executive get in touch and click ‘APPLY’ today or email us via We look forward to hearing from you!

SALARY 40-50K

The Company

A highly successful Wealth Management firm, widely recognised with an excellent reputation based in London.

The Role

The Junior Equity Analyst will form part of a larger team and will support the CIO Office, covering Global Large Cap Stocks – with a long term investment view.

The Junior Equity Analyst will sit within the CIO team analysing and reaching conclusions on Global stocks in any sector, focusing on a Quality Growth investment approach.

The Junior Equity Analyst will conduct due diligence and research on an existing list of Global equities and update notes biannually.

The Junior Equity Analyst will be responsible for the CIO team administrative work relating to running client reports using Bloomberg / Factset and Excel, and providing meeting packs.

Utilising internal databases to maintain the integrity of data used to service clients.

The Junior Equity Analyst will operate within a strict regulatory framework and will ensure that client files are reviewed, kept up to date and compliance packs are made available for monthly sign off.

The Junior Equity Analyst will respond to ad-hoc queries from colleagues that are predominantly equity operational focussed or client-servicing focused.

The Candidate

1-2 years experience in Investment Research / Equity Research ideally buy side wealth management / investment management.

A willingness to undertake the CFA.

Comfortable with excel and administrative tasks

Excellent written and verbal communication skills.

Ability to liaise with Investment Managers on ad hoc requests pertaining to global equities.

SALARY 40-50K

The Company

A highly successful Wealth Management firm, widely recognised with an excellent reputation based in London.

The Role

The Junior Equity Analyst will form part of a larger team and will support the CIO Office, covering Global Large Cap Stocks – with a long term investment view.

The Junior Equity Analyst will sit within the CIO team analysing and reaching conclusions on Global stocks in any sector, focusing on a Quality Growth investment approach.

The Junior Equity Analyst will conduct due diligence and research on an existing list of Global equities and update notes biannually.

The Junior Equity Analyst will be responsible for the CIO team administrative work relating to running client reports using Bloomberg / Factset and Excel, and providing meeting packs.

Utilising internal databases to maintain the integrity of data used to service clients.

The Junior Equity Analyst will operate within a strict regulatory framework and will ensure that client files are reviewed, kept up to date and compliance packs are made available for monthly sign off.

The Junior Equity Analyst will respond to ad-hoc queries from colleagues that are predominantly equity operational focussed or client-servicing focused.

The Candidate

1-2 years experience in Investment Research / Equity Research ideally buy side wealth management / investment management.

A willingness to undertake the CFA.

Comfortable with excel and administrative tasks

Excellent written and verbal communication skills.

Ability to liaise with Investment Managers on ad hoc requests pertaining to global equities.

The Company:

Our client is a highly successful and expanding Investment Management firm, widely recognised with an excellent reputation.

The Role:

The Client Fees Analyst role is to implement and oversee a new client Fees Management process for this Investment Management Firm based in Edinburgh.

The Client Fees Analyst will have a full understanding of the data the Investment Management firm uses in the course of its daily business activities in relation to client fees, the key objective being to ensure the client data is accurate, to maintain client fee data integrity and charge clients the appropriate fees.

The Client Fees Analyst must be a self-starter with extensive knowledge of data management, end-to-end trade processing and double entry book-keeping. This will include ongoing monitoring, exception and MI reporting. The position requires an inquisitive approach to understand all aspects of fees management.

The Client Fees Analyst will require a close co-operation with Investment Management Front Office, Finance, Custody Control as well as the account opening and maintenance team members.

The Client Fees Analyst will Manage and oversee the entire operational client fee process each quarter - Ongoing monitoring to identify any incorrect client fee set ups.

The Client Fees Analyst will manage the fee discount process for IFA firms to ensure the Investment Management business have a consistent approach across the firm.

Maintain the client fee discount register and review on a quarterly basis with the Head of Front Office.

Monitor and manage the process for all client

fee amendment requests.

The Client Fees Analyst will improve client fee processes and identify efficiencies to benefit the Investment Management business and it’s clients.

The Candidate

2 years minimum experience working on Client Fees and/or Client fee processing with an Investment Management setting.

Competent in all MS Office products - especially Excel.

Knowledge of FNZ’s Figaro system is desirable.

Wealth management and/or Financial Services data experience gained within an Operations environment.

Highly numerate and accurate.

Strong analytical skills.

Excellent verbal and written communications skills, and excellent time management abilities.