47 Flagship Store jobs in the United Kingdom

The Role 

We will be opening a NEW FLAGSHIP STORE in Central London and are looking for an experienced and inspiring Wellbeing Hub manager to join the team!

Are you an entrepreneurial Store Manager who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? In this full-time, permanent role, you’ll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of your team. 

As a key member of the retail team, you will oversee all aspects of your store from stock management and operations to local commercial strategy and clever business planning. Working closely with Marketing, Operations and Sales and Education, you have the power to make a difference to not only your store, but the wider business too.  

This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.  

Why NEOM Wellbeing? 

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and our great staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do 

• Responsible for the day to day running of a standalone store and team 

• Drive forward sales, KPIs and company objective 

• Complete targets, payroll, rotas, stocktakes, and weekly reports 

• Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses 

• Recruit, develop and mentor a team with a focus on training and education 

• Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing 

• Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships 

• Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment 

Requirements

What We Would Love 

• At least 2 years' experience as a store manager, ideally in a standalone store environment in a flagship store
• Experience in the Health & Beauty Industry 
• A passion for wellbeing 

• A love of customer service and to be able to translate this to inspire your colleagues 
• Meticulous attention to detail 
• Someone who thrives in a collaborative and supportive team 
• Alignment with NEOM values with a keen interest in wellbeing 
• Positive energy that will inspire others 

Benefits

• TIME TO CHILL - 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - take some time to recharge and reset 
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support 
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now 

If you’re ready to share some Good Vibes in our New Central London Flagship Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!  

• Oversee all day-to-day store operations and ensure smooth functioning.
• Drive store sales performance to meet or exceed targets.
• Manage inventory levels, stock control, and replenishment processes.
• Ensure the highest standards of visual merchandising and store presentation.
• Recruit, train, and develop a high-performing retail team.
• Provide excellent customer service and resolve customer inquiries or complaints effectively.
• Implement and enforce company policies and procedures.
• Monitor key performance indicators (KPIs) and take corrective actions as needed.
• Manage staff schedules, payroll, and adherence to labour laws.
• Conduct regular team meetings and provide ongoing feedback and coaching.

• Proven experience as a Retail Store Manager or Assistant Manager.
• Demonstrable track record of achieving sales targets and driving business growth.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail POS systems and inventory management software.
• Understanding of retail KPIs and financial metrics.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for the retail industry and delivering memorable customer experiences.
• Strong organizational and planning abilities.

• Oversee all day-to-day operations of the flagship store, ensuring a seamless and luxurious customer journey.
• Lead, motivate, and develop a team of sales associates and supervisors to achieve individual and store targets.
• Drive sales performance by implementing effective sales strategies, visual merchandising standards, and clienteling initiatives.
• Manage inventory effectively, including stock control, replenishment, and loss prevention.
• Foster a strong customer-centric culture, building loyalty and repeat business through exceptional service.
• Maintain impeccable store presentation and visual merchandising standards, aligning with brand guidelines.
• Recruit, train, and retain top talent, ensuring the team embodies the brand's values and expertise.
• Manage store budgets, P&L, and operational costs to maximize profitability.
• Conduct regular performance reviews, providing constructive feedback and coaching to team members.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Act as a brand ambassador, representing the company with professionalism and style.
• Analyze sales data and market trends to identify opportunities for growth and improvement.

• A minimum of 5 years of experience in retail management, preferably within the fashion or luxury sector.
• Proven track record of successfully managing a high-volume store and driving significant sales growth.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of visual merchandising principles and retail operations.
• Proficiency in POS systems and retail management software.
• A passion for fashion and a deep understanding of luxury retail trends.
• Ability to motivate and inspire a team to achieve challenging targets.
• Excellent customer service skills and a commitment to exceeding customer expectations.
• Flexibility to work various shifts, including weekends and holidays.
• A proactive and results-oriented approach to management.

• Manage all aspects of store operations to drive sales and profitability.
• Lead, coach, and develop a high-performing store team.
• Deliver exceptional customer service and create memorable shopping experiences.
• Achieve and exceed store sales targets and key performance indicators (KPIs).
• Ensure effective inventory management, stock control, and loss prevention.
• Implement visual merchandising standards to create an appealing store environment.
• Recruit, train, and retain talented store staff.
• Monitor and manage store budget and operational costs.
• Uphold brand standards and ensure compliance with company policies.
• Analyse sales data and customer feedback to identify opportunities for improvement.

• Previous experience as a Retail Store Manager or Assistant Manager in a busy retail environment.
• Proven ability to drive sales and achieve targets.
• Strong leadership, coaching, and team management skills.
• Excellent customer service and interpersonal skills.
• Experience with visual merchandising and store operations.
• Knowledge of retail KPIs and performance metrics.
• Ability to manage inventory and control stock.
• Passion for fashion/retail and brand awareness.
• Flexibility to work varied shifts, including weekends and holidays.

• Driving store sales performance to achieve and exceed targets.
• Recruiting, training, motivating, and developing a high-performing retail team.
• Ensuring exceptional customer service standards are met and exceeded at all times.
• Managing inventory, visual merchandising, and store presentation to brand guidelines.
• Overseeing daily store operations, including cash handling, security, and staff scheduling.
• Implementing and adhering to company policies and procedures.
• Analyzing sales data and market trends to identify opportunities for growth.
• Building strong relationships with customers and fostering brand loyalty.
• Managing controllable expenses to ensure profitability.
• Maintaining a safe, clean, and welcoming store environment for both customers and staff.

• Manage day-to-day store operations, ensuring a seamless customer experience.
• Lead, coach, and develop a team of sales associates and assistant managers.
• Drive store sales performance to meet or exceed targets.
• Implement and maintain visual merchandising standards.
• Manage inventory, including stock control, ordering, and loss prevention.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Handle customer inquiries, complaints, and provide exceptional service recovery.
• Recruit, train, and motivate store staff.
• Analyze sales data and key performance indicators to identify opportunities for improvement.
• Create and maintain an engaging and positive store atmosphere.

• Previous experience as a Retail Store Manager or Assistant Manager with significant responsibility.
• Proven ability to drive sales and achieve targets in a retail environment.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Experience with retail POS systems and inventory management software.
• Knowledge of visual merchandising principles.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Passion for the retail industry and delivering exceptional customer experiences.