Food & Beverage Steward

London, London Belmond

Posted 5 days ago

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Permanent

As a Food & Beverage Steward at the British Pullman, a Belmond Train, you are part of a team responsible for providing an exceptional food and beverage service to all our guests. In this role, you will ensure that all areas are well maintained and provide outstanding customer service. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

  • Preparation of the restaurant cars and its related areas to ensure a smooth-running operations.
  • Responsible for the wellbeing and safety of your allocated car and passengers.
  • Assist with depot, Victoria Lounge and departure point operations.
  • Handle all guest interactions with the highest level of hospitality and professionalism.
  • Ensure you have a full knowledge of onboard menus, boutique items and the areas in which the British Pullman operates.
  • Acknowledge and handle any passenger requests; whether dietary, medical or special occasion requests.

Requirements

What You Bring:

  • Applicants must have eligibility to work in the UK.
  • 1-2 years’ experience in a similar role, preferably within the luxury hospitality industry.
  • Hospitality qualification an advantage.
  • Good knowledge and understanding of food and wine.
  • Excellent customer service, communication and interpersonal skills.

Benefits

What We Offer:

At the British Pullman, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

  • Health & Dental insurance plans
  • Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
  • Group Income Protection - Group Life Insurance - Employer contribution pension
  • Team social events
  • Wellness programme throughout the year
  • Access to LVMH private sales
  • Annual full medical check-up through Nuffield Health

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Whisking guests away on decadent escapes around the UK, the British Pullman combines sumptuous interiors with fine dining and fabulous fun. Sister train of the Venice Simplon-Orient-Express (VSOE), the Art Deco icon revives the glamorous Golden Age while satisfying today’s desire for slow travel. From London Victoria station, round-trip excursions take in vibrant cities, historic houses and elegant soirées. Unparalleled gastronomy is an intrinsic part of every journey.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

The British Pullman is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

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Brand Manager - Food & Beverage

SW1A 0AA London, London £50000 Annually WhatJobs

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full-time
Our client, a dynamic force in the FMCG sector, is seeking an innovative and strategic Brand Manager to lead brand development and marketing initiatives for their key food and beverage products in London, England, UK . This role is critical for driving brand growth, market share, and consumer engagement within a highly competitive market. The ideal candidate will possess a strong understanding of brand strategy, marketing campaigns, and consumer insights within the food and beverage industry.

Key responsibilities include developing and executing comprehensive brand plans, including product innovation, marketing communications, and promotional strategies. You will conduct market research and analysis to identify consumer trends, competitive activity, and market opportunities. The role involves managing the brand's P&L, ensuring profitability and return on marketing investment. Collaboration with cross-functional teams, including sales, product development, and creative agencies, will be essential to ensure cohesive brand execution. You will be responsible for developing compelling advertising and media plans, overseeing digital marketing efforts, and managing brand messaging across all touchpoints. Building and maintaining strong relationships with key stakeholders, including retailers and suppliers, will also be a significant part of the role.

The successful applicant will hold a Bachelor's degree in Marketing, Business Administration, or a related field, and possess a minimum of 5 years of brand management experience, preferably within the FMCG food and beverage sector. Proven experience in developing successful brand strategies, launching new products, and managing marketing budgets is essential. Strong analytical skills, excellent communication and presentation abilities, and a creative mindset are required. A passion for food and beverage trends and a deep understanding of consumer behaviour are highly desirable. This is an excellent opportunity for a talented marketer to drive the success of iconic brands in a fast-paced and exciting industry.
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Category Manager, Food & Beverage

SW1A 0AA London, London £55000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client, a prominent player in the FMCG sector, is looking for a strategic and results-oriented Category Manager to oversee their Food & Beverage division. This role is based in our vibrant London, England, UK office, operating on a hybrid model that balances team collaboration with individual flexibility. You will be responsible for driving the growth and profitability of the Food & Beverage category by developing and executing effective category strategies. This involves analyzing market trends, consumer insights, and competitor activities to identify opportunities for product innovation, assortment optimization, and promotional planning. You will work closely with suppliers to negotiate terms, manage relationships, and ensure the timely and cost-effective sourcing of high-quality products. Collaboration with internal teams, including marketing, sales, operations, and merchandising, is crucial to ensure alignment and successful execution of category plans. Key responsibilities include setting sales targets, managing category budgets, analyzing performance metrics, and identifying areas for improvement. The ideal candidate will have a deep understanding of the FMCG market, particularly within the Food & Beverage segment, coupled with a proven track record in category management, brand management, or a related commercial role. Strong analytical, negotiation, and strategic planning skills are essential. Excellent communication and stakeholder management abilities are required to build effective relationships with both internal teams and external partners. This is a fantastic opportunity to make a significant impact on a key product category within a leading consumer goods company.

Responsibilities:
  • Develop and implement strategic category plans to drive sales and profitability.
  • Analyze market data, consumer trends, and competitor activities to identify opportunities.
  • Manage product assortment, pricing, and promotional strategies.
  • Negotiate with suppliers to secure favorable terms and manage relationships.
  • Collaborate with marketing and sales teams to develop and execute go-to-market plans.
  • Monitor category performance against key metrics and identify areas for improvement.
  • Ensure optimal stock levels and efficient supply chain management.
  • Present category strategies and performance updates to senior management.
  • Identify and launch new products to meet evolving consumer needs.
  • Ensure compliance with all relevant regulations and quality standards.
Qualifications:
  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum of 5 years of experience in category management, brand management, or a commercial role within the FMCG industry.
  • Proven experience in the Food & Beverage sector is highly desirable.
  • Strong understanding of market analysis, consumer insights, and retail dynamics.
  • Demonstrated success in developing and executing category strategies.
  • Excellent negotiation, analytical, and problem-solving skills.
  • Proficiency in data analysis and reporting tools.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects and prioritize effectively.
  • Experience working collaboratively with cross-functional teams.
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Director Food & Beverage Operations UKI

Watford, Eastern Hilton

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Reporting to the Senior Director of UK&I F&B Operations and EMEA Culinary, this role is responsible for driving commercial F&D performance across the UK, Ireland, and Israel (UKI&I), delivering high-quality, profitable, and innovative food and drink concepts for both existing and pipeline managed hotels across all Hilton brands. The role will be responsible for leading a regional F&B team, and supports the execution of the EMEA F&B strategy in collaboration with the Senior Director of UK&I F&B Operations and EMEA Culinary.
You will work closely with Hilton stakeholders and owner representatives to develop and open hotel F&B venues within budget and agreed timelines, ensuring new and existing properties meet commercial, guest satisfaction, brand, and legislative targets. Additionally, the role involves representing Hilton UKI&I F&B with external stakeholders, including owners, asset managers, contractors, and investors-and leading key EMEA projects and initiatives such as the Destination Venues programme.
**WHAT WILL I BE DOING?**
F&B Operations
-Support the Senior Director UK&I F&D Ops and EMEA Culinary deliver the EMEA F&B Strategy, annual plan, and key business objectives.
-Partner with SVP/VP Operations to drive the performance of regional F&B
-Lead and direct a team to support all managed properties deliver agreed budgets, forecasts and commercial KPIs.
-Builds and develops relationships within the wider industry to engage and support the Hilton F&B strategy and vision.
-Partner with F&B Commercial Finance Director to identify trends and opportunities to maximize F&B performance across the region.
-Support Hiltons commercial forecasts and annual budget process
-Lead and direct a team to ensure that all properties work within Hilton brand standards, EMEA F&B Strategy, food safety, health & safety, compliance, and local legislative requirements.
-Lead and support a team to ensure that the hotel teams are employing and attracting the highest calibre F&B teams and that development programmes and succession planning is in place.
-Lead corporate involvement in the recruitment and promotion of senior F&B personnel within the hotel properties.
-Support and foster a culture of performance management to ensure the team are working with GMs and hotel property teams to maximize F&B performance through talent attraction and retention.
-Support the team through coaching, site visits, one to ones and performance management to achieve best in class performance and deliver against agreed budgets, KPIs, objectives and Hilton policies.
-Support and lead on F&B initiatives such as ESG, innovative technology innovation, F&B products and implement new Hilton or legislative requirements as they arise.
-Work with the Senior Culinary Director to ensure that all food brand standards are implemented. F&B Prototypes and concepts are relevant, commercial, innovative, and fit for purpose.
-Work with UK Operations team and HSM to ensure that all bars are commercial and responding to consumer trends. Bar prototypes are relevant, commercial, and innovative.
-Work with Brand Services & Product Development to ensure that Prototypes and Bespoke concepts are relevant for owners, Hilton brand, commercial and will meet the needs of Hilton guests. Work with F&B Brand services to implement operational SOPs for prototypes and bespoke concepts.
-Partner with HSM to ensure that F&B purchasing is driving best in class product, innovation, and commercial opportunities for the hotel F&B operations.
-Partner with Sales & Commercial to look at Group C&E opportunities within the region.
-Partner with F&B Brand team to understand and analyze F&B trends and incorporate them in Hilton F&B concepts where relevant and commercially viable.
-Work with Senior Marketing Director to ensure that EMEA strategy in terms of destination venues, pop ups, innovation and digital marketing are all in place.
-Support and lead F&B teams to deliver Hilton 2030 goals.
-Support and lead on F&B Competitions, regional team activities such as Flavour & Flair, Roadshows, and conferences
**Openings & Development**
-Own the F&B Development process end to end delivering relevant F&B concepts in line with brand standards and ownership requirements that are commercially viable.
-Partner with Feasibility and Development to ensure that F&B input is considered on all potential deals in terms of Commercials, Brands and F&B concepts within the properties.
-Partner with AD&C and Openings team to deliver all F&B concepts as per the agreed openings & development process.
-Partner with F&B Brand Services & Product Development to ensure that all F&B programming is as per Hilton brand standards, owner's requirements, commercially viable and will deliver innovative and compelling F&B propositions.
-Partner with F&B Business Development to programme and launch successful third-party concepts.
-Support Openings & Hotel Property teams launch new F&B concepts.
-Partner with AD&C, Real estate and hotel property teams and lead on the F&B Masterplans, Capex or PIPs in terms of F&B
You will lead and manage the team to deliver the Canvas model - including delivery of the full retail proposition including:
-performance management,
-menu development,
-marketing,
-pricing,
-legislative dietary controls,
-supplier product switching,
-POS management and,
-recipe management
**Direct Reports**
-Director of Food & Drink Systems and Room Efficiencies
-F&B Administrator
-F&D Director of Operations
-Menu Development Chef
**WHAT ARE LOOKING FOR?**
**Qualifications**
-A minimum of five years F&B experience within the hotel, independent or retail sector
-Strong knowledge of F&B concept creation, project management and openings
-Good knowledge of both front of house and back of house equipment, layouts, and operating equipment
-Strong networker, first-class communicator with excellent relationship building skills.
-First-class commercial skills. A thorough understanding of F&B profit and loss and driving commercial performance in the sectors of hotel, independent or retail F&B
-Strong leadership skills and an absolute passion for food and beverage
-A good understanding of F&B trends, marketing, and PR
-An understanding of technology within F&B
-An appreciation of food and beverage digital media
-Up to date on social media trends
-Passionate about ESG in F&B
**Required Qualifications**
-Minimum Education: Degree or equivalent or clear evidence of having worked their way up in the field of hospitality, F&B, or retail. A mix of corporate and independent F&B experience would be highly desirable.
-Strong experience in an F&B Regional Director or equivalent company level position.
-Experience of leading teams or projects with a variety of stakeholders at various levels
-Strong knowledge and passion for F&B
-Good commercial acumen, analytical and P&L proficient
-Fluent in English
-PC Self Sufficient and good knowledge of MS Office (Word, Excel, Internet, PowerPoint as a minimum)
-Experience of social media platforms and application to F&B would be a benefit.
-Experience of the UKI&I market.
**What are we looking for?**
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
-Proven track record of F&B experience within the hotel, independent or retail sector
-Strong knowledge of F&B concept creation, project management and openings
-Good knowledge of both front of house and back of house equipment, layouts, and operating equipment
-Strong networker, first-class communicator with excellent relationship building skills.
-First-class commercial skills. A thorough understanding of F&B profit and loss and driving commercial performance in the sectors of hotel, independent or retail F&B
-Strong leadership skills and an absolute passion for food and beverage
-A good understanding of F&B trends, marketing, and PR
-An understanding of technology within F&B
-An appreciation of food and beverage digital media
-Up to date on social media trends
-Passionate about ESG in F&B
To be successful in this position you will demonstrate the following capabilities and distinctions:
-Minimum Education: Degree or equivalent or clear evidence of having worked their way up in the field of hospitality, F&B, or retail. A mix of corporate and independent F&B experience would be highly desirable.
-Strong experience in an F&B Regional Director or equivalent company level position.
-Experience of leading teams or projects with a variety of stakeholders at various levels
-Strong knowledge and passion for F&B
-Good commercial acumen, analytical and P&L proficient
-Fluent in English
-PC Self Sufficient and good knowledge of MS Office (Word, Excel, Internet, PowerPoint as a minimum)
-Experience of social media platforms and application to F&B would be a benefit.
-Experience of the UKI&I market.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Director Food & Beverage Operations UKI_
**Location:** _null_
**Requisition ID:** _EUR015OK_
**EOE/AA/Disabled/Veterans**
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Brand Manager, Premium Food & Beverage

SW1A 0AA London, London £55000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is a renowned name in the Fast-Moving Consumer Goods (FMCG) sector, celebrated for its portfolio of premium food and beverage brands that delight consumers across the globe. We are seeking an ambitious and creative Brand Manager to lead the strategic development and execution of marketing initiatives for one of our flagship brands. This role is instrumental in driving brand growth, enhancing market share, and building strong consumer connections. You will be responsible for developing and implementing integrated marketing plans, encompassing advertising, digital marketing, public relations, and in-store promotions. This includes managing marketing budgets, campaign execution, and performance tracking. You will conduct in-depth market analysis, consumer insights research, and competitor benchmarking to identify growth opportunities and inform brand strategy. Collaboration is key; you will work closely with cross-functional teams, including sales, product development, and external agencies, to ensure cohesive brand messaging and successful product launches. You will also be involved in packaging design, new product development, and go-to-market strategies. The ideal candidate will possess a strong understanding of the FMCG landscape, exceptional marketing acumen, and a passion for building and nurturing iconic brands. This role offers a hybrid working arrangement, providing flexibility and fostering effective collaboration with teams across the business.

Key Responsibilities:
  • Develop and execute comprehensive marketing strategies for a premium FMCG brand.
  • Manage the annual marketing budget and allocate resources effectively.
  • Drive brand awareness, market share, and consumer engagement.
  • Oversee the creation and implementation of advertising, digital, and promotional campaigns.
  • Conduct market research, consumer insight analysis, and competitor monitoring.
  • Collaborate with sales, product development, and creative agencies to ensure brand consistency.
  • Lead new product development initiatives and go-to-market strategies.
  • Manage packaging design and brand positioning.
  • Analyse campaign performance and report on key marketing metrics (KPIs).
  • Identify opportunities for brand innovation and growth.

Qualifications:
  • Proven experience as a Brand Manager or Senior Brand Executive within the FMCG sector, ideally with premium brands.
  • Demonstrated success in developing and executing integrated marketing plans.
  • Strong understanding of marketing principles, consumer behaviour, and market dynamics.
  • Experience in digital marketing, social media strategy, and campaign management.
  • Excellent analytical, strategic thinking, and creative problem-solving skills.
  • Strong project management and budget management capabilities.
  • Exceptional communication, presentation, and interpersonal skills.
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Experience in a hybrid working environment.

This exciting hybrid role is located in London, England, UK .
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Senior Category Manager - Premium Food & Beverage

SW1A 0 London, London £65000 Annually WhatJobs

Posted 14 days ago

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full-time
Our client, a globally recognized leader in the Fast-Moving Consumer Goods (FMCG) sector, is looking for a strategic and results-oriented Senior Category Manager to join their fully remote team. This role is crucial for driving growth and profitability within a key premium food and beverage category. You will be responsible for developing and executing comprehensive category strategies, managing supplier relationships, optimizing product portfolios, and analyzing market trends to identify new opportunities. This position requires a deep understanding of the FMCG market, exceptional analytical skills, and the ability to influence stakeholders across the organization, all managed from a remote setting.

Key Responsibilities:
  • Develop and implement long-term category strategies that align with the company's overall business objectives and drive profitable growth.
  • Conduct in-depth market analysis, including competitor activities, consumer trends, and category performance, to inform strategic decisions.
  • Manage and nurture relationships with key suppliers, negotiating favourable terms, ensuring supply chain efficiency, and fostering collaborative partnerships.
  • Optimize product assortment, pricing strategies, and promotional plans to maximise sales and market share within the category.
  • Collaborate with internal teams, including Sales, Marketing, Supply Chain, and Operations, to ensure effective execution of category plans.
  • Identify and develop new product opportunities, working closely with product development and innovation teams.
  • Monitor category financial performance, managing budgets, forecasting sales, and reporting on key performance indicators (KPIs).
  • Utilize data analytics and insights to understand consumer behaviour and purchasing patterns.
  • Present category strategies and performance reviews to senior management.
  • Ensure compliance with all relevant regulations and company policies related to product sourcing and marketing.
  • Drive innovation within the category through the introduction of new products, packaging, or business models.
  • Stay abreast of emerging trends and disruptive forces within the FMCG and premium food and beverage landscape.
Qualifications and Experience:
  • Bachelor's degree in Business Administration, Marketing, Economics, or a related field; MBA preferred.
  • Minimum of 6 years of progressive experience in category management, brand management, or strategic marketing within the FMCG industry.
  • Demonstrated success in developing and executing category strategies that have driven significant sales and profit growth.
  • Strong understanding of the premium food and beverage market dynamics.
  • Proven negotiation and supplier management skills.
  • Excellent analytical skills, with the ability to interpret complex data and translate insights into actionable strategies.
  • Proficiency in data analysis tools (e.g., Nielsen, IRI) and Microsoft Excel.
  • Exceptional presentation and communication skills, with the ability to influence and persuade stakeholders at all levels.
  • Demonstrated ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote work environment.
  • Strong commercial acumen and a strategic mindset.
This is an exceptional opportunity to lead and shape a significant category within a leading FMCG company, offering the flexibility of a remote role and the chance to make a tangible impact on brand success and market leadership.
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Senior Category Manager - Premium Food & Beverage

SW1A 0AA London, London £60000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client, a prestigious retailer with a strong presence in London , is seeking a highly strategic and experienced Senior Category Manager to lead their premium Food & Beverage division. This role offers a hybrid working model, combining essential in-office collaboration and strategic planning with the flexibility of remote work. You will be responsible for developing and executing category strategies that drive sales, market share, and profitability, focusing on sourcing, product assortment, pricing, and promotional activities. The ideal candidate will possess a deep understanding of the premium FMCG market, strong negotiation skills, and a passion for high-quality food and beverage products.

Key Responsibilities:
  • Develop and implement comprehensive category strategies for premium Food & Beverage, aligned with overall business objectives and market trends.
  • Manage the end-to-end product lifecycle, including assortment planning, new product introductions, and product rationalisation.
  • Identify and secure strategic supplier relationships, negotiating favourable terms, pricing, and promotional support.
  • Analyse market data, sales trends, and competitor activity to identify opportunities and threats within the category.
  • Develop and execute effective pricing and promotional plans to drive sales volume and achieve margin targets.
  • Collaborate with the marketing team to develop compelling in-store and online merchandising and promotional campaigns.
  • Monitor category performance against KPIs, providing regular reporting and insights to senior management.
  • Ensure compliance with all relevant food safety regulations and quality standards.
  • Work closely with supply chain and logistics teams to ensure optimal stock availability and manage inventory levels.
  • Stay abreast of emerging trends in the premium food and beverage sector, including sustainability, ethical sourcing, and consumer preferences.
Qualifications and Experience:
  • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
  • Minimum of 7 years of experience in category management or brand management within the FMCG sector, with a significant focus on premium food and beverage.
  • Proven track record of developing and executing successful category strategies that drive growth and profitability.
  • Strong negotiation and supplier management skills.
  • Excellent analytical and commercial acumen, with the ability to interpret complex data.
  • Proficiency in category management software and data analysis tools (e.g., Nielsen, IRI).
  • Strong understanding of retail operations and merchandising principles.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work effectively in a hybrid team environment, collaborating across departments.
  • A passion for food and beverage and a keen eye for quality and trends.
This role is based in our client's London office, requiring a blend of office-based and remote working. Our client is committed to creating an inclusive environment and encourages applications from all qualified individuals.
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Food and Beverage Administrator

London, London Hilton

Posted 4 days ago

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**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
**A new era begins at the London Hilton on Park Lane.**
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.
2023 was the hotel's 60thanniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.
**Annual Salary up to £29,725**
**BENEFITS**
· 28 days paid holiday increasing with service
· Exclusive high-street discounts through Perks at Work portal
· Industry-leading Team Member discounts on hotel stays for you, your family and friends
· Access to leadership and development programmes through Hilton University
· Worldwide career opportunities and wellbeing programmes to help you thrive in the workplace
· Reward programmes, incentives and team member recognition, as well as long service awards
· 50% off in Hilton restaurants and bars (subject to individual outlets)
· Refer a Friend Scheme
· Opportunities to be recognised for being awesome and doing a great job
· Free meals on shift
**The Food and Drink Administrator** is responsible for assisting the F&D Departmental Managers with various administrative tasks, with a key focus on;
+ Coordinating of (group) bookings and inquiries of the various Food and Beverage outlets.
+ Assisting and covering the F&B Cost Controller
+ Assist the Food & Beverage Manager with various administrative tasks and projects
+ Training admin support
**SALES & GUESTS SERVICE**
+ Achieving budgeted sales and ensuring that all employees know the targets of the department, including the monthly sales targets.
+ Take careful note of guests' requirements and take these into consideration
+ Support with the handling of (individual) reservations for Park Corner Brasserie & Revery Bar coming in via telephone during peak times.
+ Support the departmental managers in the handling of group bookings including inquiry handling, site inspections, event planning, contracting and handling of payments.
+ Support the departmental managers to ensure the content on our advertising platforms is always up to date and appealing.
+ Efficient handling of guests' complaints and their follow-up.
+ Support the departmental managers in the monitoring and responding to (online) guest feedback received
**PLANNING, ORGANISATION & SUPERVISION**
+ Ensuring a smooth service at the highest standards of quality in all aspects of the operation, guaranteeing that brand values and standards are never compromised
+ Obtain information daily on the occupancy of the hotel and the activities in the hotel.
+ Prepare Food & Drink outlet business and event update for weekly operations meetings.
**AMINISTRATIVE TASKS & FINANCIAL PLANNING**
+ File documents received in the files provided for the purpose (e.g. event orders, memos, reports).
+ Handling of relevant invoices according to the hotels' standards and procedures; Reviewing the PTP list on a weekly basis, communicating any F&B related invoices that require follow-up with the relevant outlet managers.
+ Generally assist with and able to independently complete a series of tasks (holiday cover) which fall under the responsibility of the F&B Cost Controller including but not limited to general reporting tasks, controlling the beverage stock / cellar management and Agilysys requirements.
**ELIGIBILITY**
+ In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
+ Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Administrator_
**Location:** _null_
**Requisition ID:** _HOT0C0XC_
**EOE/AA/Disabled/Veterans**
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Food and Beverage Administrator

London, London Hilton

Posted 6 days ago

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Now is an exciting moment to join the team at the Hilton London Metropole. The hotel has just been through a transformational refurbishment, updating all of its Food & Drink Venues, Bedrooms, Public Areas and Meeting Spaces, also winning Europe's Leading Conference & Event's Hotel for 2023!
Following the completion of the refurbishment, the hotel boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 36 meeting rooms, including three ballrooms with capacity for over 1,350 guests, as well as an exclusive event space with unparalleled breath-taking skyline views across London.
**Fancy taking a closer look at our brand new hotel? Check out our socials:**
**Instagram** : : WORLD OF REWARDS**
· **Annual Salary of £30,000 - £32,500**
· **Smart uniform provided** andlaundered
· **Free, healthy** **and high quality** **meals** when on duty
· **Grow your Career!**
· **Personal Development** programmes designed to support you at every step of your career
· **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
· **Team Member Referral Program**
· **Discounted dental and health cover**
· **High street discounts:** with Perks at Work
· **Discounted car park**
· **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
· **Modern and inclusive** Team Member's areas
A Food and Beverage Administrator will maximise efficiency in the areas of Conference & Events Operations (C&E OPS) & F&D Venues supporting the service team's in all areas to pull off highly successful Events & streamlined Venue service
**What will I be doing?**
The Food and Beverage Administrator will interact frequently with all team members, supervisors & Managers within the F&D Division.
Specifically, the Administrator will perform the following tasks to the highest standards:
·*Build strong relationships with colleagues to fully understand their needs - be a point of contact to all TMs from the C&E/F&D departments, as well as TMs from other departments and queries about C&E Operations spaces, F&D Venues, agenda, deliveries & other.
·*Supporting interdepartmental relations and problem solving
·*Utilising Hilton Systems to ensure operational efficiency across the division
·*Work together with F&D Manager & C&E OPS Director in noticing issues, struggles and think of ways to better support the TMs individually and as a team.
·*Implement any necessary projects to help understand and control TM effectiveness.
·*Participate in hotel promotional activities.
·*Ensures the strictest confidentiality is maintained in dealings with all work-related matters.
·*Attend & prepare meeting minutes as & when required, participate as note-taker when requested.
·*Ensures that an efficient & accurate filing system, both manually & electronically is maintained at all times.
·*Mails, forwards & Scan documents.
·*Maintains office organisation & maintenance
·*Managing projects & conducting
·*Work closely with colleagues in a supportive & flexible manner
·*Closing out Banquet Event Billing & Invoice processing.
·*Updating Office Boards & Communication.
·*Departmental H&S record keeping
·*Perform weekly stocktakes and manage purchasing
·*All above tasks are a guideline and are not limited to specifications above. Additional Admin tasks will come as needed.
**What are we looking for?**
A Food and Beverage Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
·*Good organisational and adaptability skills
·*Problem solving mind-set
·*Proactivity and ability to work independently, managing daily routines and working alone
·*Positive attitude and good communication skills
·*Training skills
·*Attention to detail
·*Confident telephone manner
·*High level of IT skills
·*Excellent grooming standards
·*Demonstrated previous experience working in a hotel environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
·*Knowledge of the hotel property management systems
·*Demonstrated previous experience working in an operational position within a hotel, or in an administrative role.
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Administrative_
**Title:** _Food and Beverage Administrator_
**Location:** _null_
**Requisition ID:** _HOT0C0A4_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Food and Beverage Supervisor

London, London Hilton

Posted 14 days ago

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Job Description

**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! -** The Hilton London Metropole Hotel has recently finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35 meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
**Fancy taking a closer look at our brand new hotel? Check out our socials:**
**Events website:** Hilton London Metropole (londonmetpresents.com)
**Linkedin:** WORLD OF REWARDS**
+ **An hourly rate of £13.88, plus service charge, on a 39-hour full-time contract.**
+ **Smart uniform provided** andlaundered
+ **Free,** **healthy** **and high quality** **meals** when on duty
+ **Grow your Career!**
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( )
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **Discounted dental and health cover**
+ **High street discounts:** with Perks at Work
+ **Discounted car park**
+ **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
+ **Modern and inclusive** Team Member's areas
**As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.**
**You** **will join the Food & Beverage team, in either the Restaurant, Bar, Room Service or Conference and Banqueting.**
**You** **enjoy supervising and delivering operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues. You will work closely with the management team, deputising in their absence, and working towards common goals.**
**Are** **you an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills? Then this is the job for you!**
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BZTQ_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
 

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