12 Food Safety Expert jobs in London
Process Development Manager - food Manufacturing
Posted 78 days ago
Job Viewed
Job Description
Process Development Manager - Food Manufacturing
£50,000 - £60,000 plus package
London
Are you ready to lead process innovation in a fast-paced food manufacturing environment? Do you thrive on variety, managing multiple projects, and working hands-on in the factory? If you're looking to step into a leadership role where your expertise will be valued and your ideas will drive change, this could be the ideal next role.
We're partnering with a well-established food manufacturer known for its quality, innovation, and strong market presence. With a reputation for food excellence and quality, they're seeking a dynamic Process Development Manager to join their high-performing technical team. You'll be supported by a knowledgeable and approachable senior leadership group and surrounded by experts who are passionate about delivering best-in-class products and processes.
What stands out about this Process Development Manager role in this business?
- Already successful, you are joining an organisation who are in growth with a long term strategy for future expansion.
- You will lead and develop a skilled process and technical team that's respected across the industry.
- As a business, they are committed to continuous improvement.
- Innovation, quality, and teamwork are highly valued in their culture.
- Career progression opportunities are open through mentorship and defined training programmes.
- Leading exciting new product launches for the major UK retailers.
What you'll be doing:
- Leading the development and scale-up of new food products from concept to full factory production.
- Driving improvements in manufacturing processes to enhance efficiency, consistency, and quality.
- Managing factory trials - coordinating materials, documentation, HACCP meetings, and signoffs.
- Collaborating with production, planning, and technical teams to ensure seamless trial execution.
- Engaging with customers during panels and supporting product refinement and optimisation.
What we're looking for:
- Proven experience in food manufacturing in process development or quality management
- Strong understanding of factory processes and ingredient functionality in large-scale production.
- Confident project manager with the ability to lead cross-functional teams and meet deadlines.
- Skilled in interpreting Retailer briefs and delivering viable solutions.
- Passionate about the food industry and a genuine interest in process and kit.
- Organised, proactive, and calm under pressure.
- A natural leader and team player who thrives in a collaborative environment.
If you're ready to take your career to the next level and lead process development in a forward-thinking business, we'd love to hear from you. Please send through your cv and we can discuss the role in more detail.
Quality Control Chemist
Posted today
Job Viewed
Job Description
We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist.
Benefits:
- This is a full-time or part-time REMOTE position
- You’ll be able to choose which projects you want to work on
- You can work on your own schedule
- Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work
Responsibilities:
- Give AI chatbots diverse and complex chemistry problems and evaluate their outputs
- Evaluate the quality produced by AI models for correctness and performance
Qualifications:
- A current, in progress, or completed Masters and/or PhD is preferred but not required
- Fluency in English (native or bilingual level)
- Detail-oriented
- Proficient in chemistry, inductive/deductive reasoning, physical/temporal/ spatial reasoning
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.
Quality Control Chemist
Posted today
Job Viewed
Job Description
We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist.
Benefits:
- This is a full-time or part-time REMOTE position
- You’ll be able to choose which projects you want to work on
- You can work on your own schedule
- Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work
Responsibilities:
- Give AI chatbots diverse and complex chemistry problems and evaluate their outputs
- Evaluate the quality produced by AI models for correctness and performance
Qualifications:
- A current, in progress, or completed Masters and/or PhD is preferred but not required
- Fluency in English (native or bilingual level)
- Detail-oriented
- Proficient in chemistry, inductive/deductive reasoning, physical/temporal/ spatial reasoning
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.
Quality Control Administrator
Posted today
Job Viewed
Job Description
Who Are We?
Tanpopo Japanese Food are a well-established food manufacturing business specialising in Japanese Food based in Feltham who have been operating for over 25 years. We are currently seeking a detail-oriented and dedicated Quality Control and Labelling Assistant (Night Shift, 00:00-08:00) to join our food production team.
As a Quality Control Assistant, you will play a critical role in ensuring that our products meet the highest standards of quality and safety. You will be responsible for conducting inspections, monitoring processes, and maintaining accurate records in accordance with our quality control procedures.
We do not offer sponsorships
Main Responsibilities Will Include:
- Perform quality control checks in the production area to ensure compliance with company standards and regulatory requirements.
- Record and monitor probe temperatures during work in progress (WIP) to ensure proper handling and storage of products.
- Maintain defrosting records, including in-code checks, defrosting methods, and temperature records.
- Conduct product sanitisation and chlorine concentration checks for high-risk items, along with regular test strip checks.
- Supervise and manage the cleaning schedules in the production area to uphold cleanliness and hygiene standards.
- Check products for metal detection by running them through the metal detector.
- Weigh and verify products as part of daily production specification weight control reports.
- Maintain records of dressing quantities used during production.
- Monitor and record fridge and freezer temperatures regularly.
- Cross-check all production documents and submit weekly reports to the QA department.
- Report any food safety and hygiene issues to QA Supervisors and Production Managers promptly.
- Provide monthly updates on internal product rejection rates.
- Keep track of short-dated and expired raw material stock and inform relevant departments for necessary actions.
- Perform weekly calibration of internal scales, probes, air temperatures, and dishwasher probes, and document the results – taking corrective actions as required based on calibration results.
- Handle printing of labels for the entire shift and ensure proper stock count and consumption label updates.
- Coordinate maintenance for all printers and perform regular cleaning of the printers.
- Execute label changeovers and update label racks in the production area and the label room.
- Transfer labels from the label room to the printer room as needed.
What Are We Looking For?
- Proven experience in a quality control or food production role, preferably in a food manufacturing or processing environment.
- Knowledge of food safety regulations, quality control standards, and industry best practices.
- Excellent attention to detail and a strong commitment to maintaining high-quality standards.
- Proficient in record-keeping and documentation, with strong organisational skills.
- Effective communication skills to collaborate with cross-functional teams and report any issues promptly.
- Ability to work independently with minimal supervision and function well as part of a team.
- Strong problem-solving and decision-making abilities to address quality control challenges effectively.
- Flexibility to work in shifts and adapt to changing production demands.
- Ability to work in a fast-paced and physically demanding environment.
- Basic computer skills, including proficiency in MS Office applications.
- Food safety certifications (e.g., HACCP, SQF, ServSafe) are a plus.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Pay: £12.50 per hour
Ability to commute/relocate:
- Feltham TW14 0RB: reliably commute or plan to relocate before starting work (required)
We do not offer sponsorships
Associate, Quality Control
Posted 6 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
Please visit our website for more information - mufgemea.com.
The Client On-Boarding team is part of the Client Management Services, which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to Investment Banking and Corporate Banking in EMEA, Capital Markets and MUFG Securities both in London and in Amsterdam.
**MAIN PURPOSE OF THE ROLE**
This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews - including KYC and Regulatory Classifications. The Client On-Boarding Team covers a highly varied portfolio of Circa. 6,000 entities - ranging from simple listed customers, to much more complex structures, entities and product offerings, as such it will be key for this individual to fully understand all customers and to assist the lead to design effective Quality Control program - identifying and escalating risks appropriately.
This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment.
Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, Financial Crime (2nd line of Defence), Front Office RM/Trader/Account Officers and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.
This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.
**KEY RESPONSIBILITIES**
In this role, you will be responsible for KYC across MUFG's banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority and irrespective of the entity which employs you.
+ Ensure that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) - including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
+ Identifying thematic issues within the On-Boarding process, highlighting to management and recommending appropriate actions.
+ Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
+ Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
+ Supporting the lead to understand, challenge and implement any changes to procedures.
+ Assist in the development of a suite of Training for New & Existing Team members on all KYC/On-Boarding procedural related aspects.
+ Deliver training, where required, to front office representatives on KYC/On-Boarding procedural related aspects.
+ Deliver and support lean processes, to deliver effective and efficient KYC process.
+ Training and Development of more junior members of the team
+ Act as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
+ Support the QC Lead, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering issues, and providing support/guidance to more junior members of the team.
+ Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.
**WORK EXPERIENCE**
Essential:
+ At least 3 years' experience in Anti Money Laundering, fraud and bribery or Financial Crime roles (ESSENTIAL)
+ Experience with Investment Banking & the On-Boarding of Corporate entities (Inc. Private Companies and SPVs) (ESSENTIAL)
+ Experience of managing a KYC team or function. (BENEFICIAL)
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
+ Awareness of UK & European Anti-Money Laundering regulations (ESSENTIAL)
+ Knowledge of various corporate structures (ESSENTIAL)
+ Able to communicate effectively to key stakeholders at all levels. (ESSENTIAL)
+ Attention to detail is essential (ESSENTIAL)
+ Ability to effectively utilize Microsoft Office (particularly word & excel). (ESSENTIAL)
**Education / Qualifications:**
+ Degree Level or relevant industry experience (ESSENTIAL)
+ Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles. (BENEFICIAL)
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
+ A confident approach, with the ability to provide clear direction to more junior members of the team
+ A strategic approach, with the ability to lead and motivate more junior members of the team
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Quality Control Chemist
Posted today
Job Viewed
Job Description
Job Description
We are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist.
Benefits:
- This is a full-time or part-time REMOTE position
- You’ll be able to choose which projects you want to work on
- You can work on your own schedule
- Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work
Responsibilities:
- Give AI chatbots diverse and complex chemistry problems and evaluate their outputs
- Evaluate the quality produced by AI models for correctness and performance
Qualifications:
- A current, in progress, or completed Masters and/or PhD is preferred but not required
- Fluency in English (native or bilingual level)
- Detail-oriented
- Proficient in chemistry, inductive/deductive reasoning, physical/temporal/ spatial reasoning
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.
Quality Control Administrator
Posted today
Job Viewed
Job Description
Who Are We?
Tanpopo Japanese Food are a well-established food manufacturing business specialising in Japanese Food based in Feltham who have been operating for over 25 years. We are currently seeking a detail-oriented and dedicated Quality Control and Labelling Assistant (Night Shift, 00:00-08:00) to join our food production team.
As a Quality Control Assistant, you will play a critical role in ensuring that our products meet the highest standards of quality and safety. You will be responsible for conducting inspections, monitoring processes, and maintaining accurate records in accordance with our quality control procedures.
We do not offer sponsorships
Main Responsibilities Will Include:
- Perform quality control checks in the production area to ensure compliance with company standards and regulatory requirements.
- Record and monitor probe temperatures during work in progress (WIP) to ensure proper handling and storage of products.
- Maintain defrosting records, including in-code checks, defrosting methods, and temperature records.
- Conduct product sanitisation and chlorine concentration checks for high-risk items, along with regular test strip checks.
- Supervise and manage the cleaning schedules in the production area to uphold cleanliness and hygiene standards.
- Check products for metal detection by running them through the metal detector.
- Weigh and verify products as part of daily production specification weight control reports.
- Maintain records of dressing quantities used during production.
- Monitor and record fridge and freezer temperatures regularly.
- Cross-check all production documents and submit weekly reports to the QA department.
- Report any food safety and hygiene issues to QA Supervisors and Production Managers promptly.
- Provide monthly updates on internal product rejection rates.
- Keep track of short-dated and expired raw material stock and inform relevant departments for necessary actions.
- Perform weekly calibration of internal scales, probes, air temperatures, and dishwasher probes, and document the results – taking corrective actions as required based on calibration results.
- Handle printing of labels for the entire shift and ensure proper stock count and consumption label updates.
- Coordinate maintenance for all printers and perform regular cleaning of the printers.
- Execute label changeovers and update label racks in the production area and the label room.
- Transfer labels from the label room to the printer room as needed.
What Are We Looking For?
- Proven experience in a quality control or food production role, preferably in a food manufacturing or processing environment.
- Knowledge of food safety regulations, quality control standards, and industry best practices.
- Excellent attention to detail and a strong commitment to maintaining high-quality standards.
- Proficient in record-keeping and documentation, with strong organisational skills.
- Effective communication skills to collaborate with cross-functional teams and report any issues promptly.
- Ability to work independently with minimal supervision and function well as part of a team.
- Strong problem-solving and decision-making abilities to address quality control challenges effectively.
- Flexibility to work in shifts and adapt to changing production demands.
- Ability to work in a fast-paced and physically demanding environment.
- Basic computer skills, including proficiency in MS Office applications.
- Food safety certifications (e.g., HACCP, SQF, ServSafe) are a plus.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Pay: £12.50 per hour
Ability to commute/relocate:
- Feltham TW14 0RB: reliably commute or plan to relocate before starting work (required)
We do not offer sponsorships
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Senior Quality Control Engineer
Posted 11 days ago
Job Viewed
Job Description
Key responsibilities include:
- Developing and implementing comprehensive quality management systems (QMS) and standard operating procedures (SOPs).
- Designing and conducting quality control tests, inspections, and process audits.
- Analysing quality data, identifying trends, and implementing corrective and preventive actions (CAPA).
- Collaborating with production, engineering, and R&D teams to resolve quality issues and improve product reliability.
- Ensuring compliance with relevant industry standards and regulatory requirements (e.g., ISO 9001).
- Leading and mentoring junior quality control personnel.
- Developing and delivering quality training programs for manufacturing staff.
- Managing the supplier quality assurance process, including supplier audits and performance monitoring.
- Staying abreast of new quality control technologies and methodologies.
- Preparing detailed quality reports for management review.
The ideal candidate will possess a Bachelor's degree in Engineering, Manufacturing Technology, or a related field, with a minimum of 6 years of experience in quality control or quality assurance within a manufacturing environment. A strong understanding of statistical process control (SPC), Six Sigma methodologies, and quality management systems (QMS) is essential. Experience with various testing and measurement equipment is required. Excellent analytical, problem-solving, and communication skills are paramount. The ability to work independently, manage multiple projects, and effectively collaborate with cross-functional teams in a remote setting is crucial. This is an exceptional opportunity to drive quality excellence and contribute significantly to the success of a prestigious manufacturing firm from a remote location.
Quality Control Inspector (Nights)
Posted 10 days ago
Job Viewed
Job Description
About the opportunity:
We are the internal recruitment partner for our client, a global organisation offering excellence in manufacturing solutions for the aerospace market.
Are you passionate about precision, quality, and aerospace engineering? Do you thrive in a dynamic manufacturing environment where attention to detail is everything?
We’re on a mission to deliver excellence and we need a dedicated Quality Control Inspector to help us ensure our products meet the highest standards.
Responsibilities:
- Verifying the conformity of aerospace parts, assemblies, and sub-assemblies to engineering drawings and customer requirements
- Completing detailed and traceable inspection records
- Supporting production teams with batch verifications and first-off inspections
- Compiling First Article Inspection Reports (FAIRs)
- Performing inspections throughout the manufacturing and supply chain process
- Reporting and escalating non-conformances, and supporting root cause investigations
- Actively participating in Continuous Improvement and New Product Introduction meetings
Requirements
The successful candidate will be able to demonstrate the following:
- Ability to read and interpret technical drawings and specifications
- Solid experience in inspecting precision components
- Familiarity with inspection tools, CMM equipment, and industry measurement techniques
- Experience in aerospace or pharmaceutical environments preferred
- Strong communication and organisational skills
- Confidence to challenge and escalate quality issues
- HND or equivalent qualification, with a good grasp of imperial and metric systems would be desirable.
Benefits
In return we are offering:
- A competitive basic salary of £32,000 - £40,000 dependent on knowledge and experience plus an enhanced shift premium.
- 39 hours worked over 4 days (5:00 pm – 3:15 am), additional shift premium paid at time and one-third for hours worked between 6:00 pm and 3:15 am.
- 23 days holiday pro rata increasing to 26 days after 5 years’ service, plus bank holidays.
- Life assurance scheme.
- Auto enrolment pension scheme.
- Employee Assistance Programme.
- Employee Referral Scheme.
- Employee Recognition Scheme.
- Long Service Awards.
Interested? Then APPLY now for immediate consideration.
Quality Control Editor with German
Posted 6 days ago
Job Viewed
Job Description
**Location** - London (22 Bishopsgate, City of London, London EC2N 4A)
**Work Model** - Hybrid.
We are seeking in the Quality Control Editor with 1-3 years' experience in the Maps POI editing. The ideal candidate will possess expertise in QA/QC and technological knowhow of online Maps.
**Job Expectations:**
- Basic understanding end user operational and online maps and their uses for navigation, information and other nuances
- L2 Editor will be working on multiple short to long term pilots within online maps space and should be able to adapt to new projects, workspaces and technical specifications
- Comfortable dealing with rapidly evolving work environment
- Strict adherence to policies with understanding of work productivity and efficiency
- Willing to work in a shift-based hybrid work schedule
**Skills Required:**
- Graduate/Postgraduate in any discipline
- POI editing experience 1-3 years
- QC experience 1-3 years
- Work closely with leads/SMEs/editors to communicate quality metrics
- Strong analytical skills and attention to details
- Ability to identify errors/defects and qualitatively analyze and validate all attributes of L1 tickets sampled size and ensure that editors have adhered to defined specifications and policies.
- Ensure accuracy of all curated info pertaining to the POIs by referencing various data sources like websites, imagery etc.
- Good written and verbal communication skills
- Gather data through web search
- Comfortable being held to metrics to measure performance
- Meet with peers and trainers for ad-hoc sessions policy related
- Knowledge of working on MS Excel / Quip Spreadsheets would be a plus
- Fluency in German language is required
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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.