62 Food Service Operations jobs in the United Kingdom
Operations Supervisor, Food Service Delivery
S1 1AA Sheffield, Yorkshire and the Humber
£35000 Annually
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Posted 9 days ago
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Job Description
Our client, a rapidly expanding food delivery service known for its efficiency and quality, is seeking an experienced and highly organised Operations Supervisor to oversee their delivery network. This is a critical, fully remote position, managing the logistics and coordination of food deliveries across various zones.
In this role, you will be responsible for managing the day-to-day operations of the delivery team, ensuring seamless order fulfillment from preparation to customer delivery. You will optimise delivery routes, manage driver schedules, and monitor performance metrics to maintain high standards of speed and customer satisfaction. Your ability to lead a remote team, troubleshoot operational challenges, and implement efficient processes will be key to success.
Key Responsibilities:
The ideal candidate will have proven experience in operations management, logistics, or a similar field, preferably within the food service or delivery industry. Experience managing a remote or field-based team is essential. Strong organisational and problem-solving skills are required, with the ability to multitask effectively. Excellent communication and leadership abilities are crucial for motivating and guiding the delivery team. Proficiency with delivery management software and GPS tracking systems is expected. You should have a data-driven approach to performance improvement and a keen understanding of operational efficiency. A flexible and adaptable mindset, coupled with the ability to work independently in a remote setting, is vital. A passion for delivering excellent customer service is a must.
In this role, you will be responsible for managing the day-to-day operations of the delivery team, ensuring seamless order fulfillment from preparation to customer delivery. You will optimise delivery routes, manage driver schedules, and monitor performance metrics to maintain high standards of speed and customer satisfaction. Your ability to lead a remote team, troubleshoot operational challenges, and implement efficient processes will be key to success.
Key Responsibilities:
- Supervise and coordinate the daily activities of the delivery driver team.
- Optimise delivery routes and schedules to ensure timely and efficient order fulfillment.
- Monitor driver performance, providing feedback and coaching as needed.
- Manage order flow from receipt to successful delivery, ensuring accuracy and quality.
- Liaise with kitchen staff and partner restaurants to ensure smooth operations.
- Implement and enforce company policies and procedures for delivery operations.
- Troubleshoot and resolve any issues that arise during the delivery process, such as traffic delays or order discrepancies.
- Analyse operational data to identify trends and areas for improvement in efficiency and customer satisfaction.
- Ensure compliance with food safety regulations and company standards.
- Manage driver onboarding, training, and scheduling.
- Maintain clear and effective communication channels with the remote team and other departments.
The ideal candidate will have proven experience in operations management, logistics, or a similar field, preferably within the food service or delivery industry. Experience managing a remote or field-based team is essential. Strong organisational and problem-solving skills are required, with the ability to multitask effectively. Excellent communication and leadership abilities are crucial for motivating and guiding the delivery team. Proficiency with delivery management software and GPS tracking systems is expected. You should have a data-driven approach to performance improvement and a keen understanding of operational efficiency. A flexible and adaptable mindset, coupled with the ability to work independently in a remote setting, is vital. A passion for delivering excellent customer service is a must.
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Remote Catering Operations Specialist - Food Service
SR1 1AA Sunderland, North East
£40000 Annually
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Posted 13 days ago
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Job Description
Our client, a renowned food service provider, is seeking a highly organized and experienced Remote Catering Operations Specialist to oversee and optimize their catering operations. This is a fully remote position, allowing you to manage crucial operational aspects from the comfort of your home office. You will be responsible for ensuring the efficiency, quality, and profitability of catering services across multiple client sites, all managed remotely. Your duties will include developing operational procedures, implementing best practices in food safety and hygiene, managing supply chain logistics, and overseeing inventory control. The ideal candidate will possess a strong background in the catering or food service industry, coupled with excellent project management and analytical skills. You will be adept at identifying areas for improvement, implementing cost-saving measures, and ensuring client satisfaction. This role requires a proactive individual who can effectively communicate with on-site teams, suppliers, and clients via digital channels. Proficiency in catering management software and standard office applications is essential. You will be expected to analyze operational data, prepare performance reports, and contribute to strategic planning for future catering initiatives. Maintaining high standards of service delivery and adherence to all regulatory requirements is paramount. This is a fantastic opportunity for a seasoned catering professional to leverage their expertise in a remote capacity and make a significant impact on operational excellence.
Responsibilities:
Responsibilities:
- Oversee and manage remote catering operations to ensure efficiency and quality.
- Develop and implement standard operating procedures (SOPs) for catering services.
- Ensure compliance with food safety, hygiene, and health regulations (e.g., HACCP).
- Manage supply chain, procurement, and inventory control processes remotely.
- Monitor operational performance and identify areas for cost reduction and efficiency improvements.
- Analyze catering data, generate performance reports, and provide actionable insights.
- Coordinate with on-site catering staff and managers to ensure smooth service delivery.
- Manage client relationships and address any operational concerns.
- Contribute to the development of new catering menus and service offerings.
- Stay updated on industry trends and best practices in catering management.
- Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or a related field.
- A minimum of 5 years of experience in catering operations, food service management, or a similar role.
- Proven experience in developing and implementing operational procedures and quality standards.
- Strong understanding of food safety regulations and best practices (HACCP certified preferred).
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in catering management software, inventory systems, and MS Office Suite.
- Exceptional communication and interpersonal skills for remote collaboration.
- Ability to manage multiple projects and prioritize effectively in a remote setting.
- Demonstrated ability to drive efficiency and cost savings.
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1
Restaurant Operations Manager
G1 1AA Glasgow, Scotland
£35000 Annually
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Posted today
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Job Description
Our client is seeking a dynamic and experienced Restaurant Operations Manager to oversee the daily operations of a bustling hospitality venue. This role offers a hybrid working model, combining on-site management with flexible remote administrative tasks. You will be responsible for ensuring exceptional customer service, maintaining high standards of food quality and presentation, and managing staff effectively to achieve operational goals. Key duties include developing and implementing operational strategies, managing budgets and P&L, overseeing inventory and cost control, and ensuring compliance with health and safety regulations. You will lead and motivate the front-of-house and back-of-house teams, fostering a positive and productive work environment. This role requires a strong understanding of the hospitality industry, excellent leadership skills, and the ability to make sound decisions under pressure. You will also be involved in marketing initiatives, customer relationship management, and continuous improvement of the dining experience. The hybrid nature of this role allows for dedicated time for strategic planning and administrative tasks to be completed remotely, while still maintaining a strong presence on the floor to engage with staff and guests. We are looking for a passionate individual with a proven track record in restaurant management, a keen eye for detail, and a commitment to delivering outstanding service. Strong financial acumen and experience with POS systems are essential.Glasgow, Scotland, UK is where this exciting opportunity is based.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of daily restaurant operations, ensuring smooth and efficient service.
- Manage and lead a diverse team of staff, including hiring, training, scheduling, and performance evaluation.
- Maintain exceptional standards of food quality, presentation, and hygiene.
- Implement and enforce company policies and procedures, including health, safety, and sanitation regulations.
- Develop and manage the restaurant's budget, P&L, and financial forecasts.
- Control inventory, manage supplier relationships, and minimize waste.
- Enhance customer satisfaction through attentive service and effective problem resolution.
- Collaborate with the culinary team on menu development and costing.
- Drive sales and profitability through effective marketing and promotional activities.
- Contribute to strategic planning and operational improvements, utilizing hybrid work flexibility.
- Proven experience as a Restaurant Manager or Assistant Manager.
- Strong leadership, team management, and communication skills.
- In-depth knowledge of restaurant operations, including F&B management, cost control, and inventory.
- Familiarity with relevant health and safety legislation.
- Excellent financial acumen and budget management skills.
- Experience with Point of Sale (POS) systems and restaurant management software.
- Ability to thrive in a fast-paced, demanding environment.
- Problem-solving and decision-making capabilities.
- Flexibility to work a hybrid schedule as required.
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2
Restaurant Operations Director
OX1 1BB Oxford, South East
£55000 Annually
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Posted 2 days ago
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Job Description
Our client, a highly respected establishment within the hospitality sector, is seeking a dynamic and experienced Restaurant Operations Director to oversee multiple dining venues. This role requires a strategic leader with a passion for delivering exceptional guest experiences and driving operational excellence. You will be responsible for the day-to-day management of all restaurant operations, ensuring profitability, maintaining high standards of service, and fostering a positive work environment for staff.
Key responsibilities include developing and implementing operational policies and procedures, managing budgets and financial performance, controlling costs, and optimizing inventory management. You will lead, train, and motivate the management teams of each restaurant, ensuring consistency in service delivery and adherence to brand standards. The ideal candidate will have a strong understanding of food and beverage operations, health and safety regulations, and customer service best practices.
You will play a crucial role in strategic planning, identifying opportunities for growth, and contributing to the overall success of the business. This involves analyzing sales data, customer feedback, and market trends to make informed decisions. Strong leadership qualities, excellent interpersonal skills, and the ability to effectively manage a diverse workforce are essential. You must be adept at problem-solving and capable of handling challenging situations with professionalism and grace.
This position involves working in Oxford, Oxfordshire, UK , with a hybrid working arrangement, requiring a balance between remote administrative tasks and on-site presence at the restaurants. A proven track record of success in multi-unit restaurant management or a senior leadership role within the hospitality industry is required. A degree in Hospitality Management, Business Administration, or a related field is preferred. Excellent communication, organizational, and decision-making skills are paramount. We are looking for an individual who is dedicated to achieving excellence in all aspects of restaurant operations.
Key responsibilities include developing and implementing operational policies and procedures, managing budgets and financial performance, controlling costs, and optimizing inventory management. You will lead, train, and motivate the management teams of each restaurant, ensuring consistency in service delivery and adherence to brand standards. The ideal candidate will have a strong understanding of food and beverage operations, health and safety regulations, and customer service best practices.
You will play a crucial role in strategic planning, identifying opportunities for growth, and contributing to the overall success of the business. This involves analyzing sales data, customer feedback, and market trends to make informed decisions. Strong leadership qualities, excellent interpersonal skills, and the ability to effectively manage a diverse workforce are essential. You must be adept at problem-solving and capable of handling challenging situations with professionalism and grace.
This position involves working in Oxford, Oxfordshire, UK , with a hybrid working arrangement, requiring a balance between remote administrative tasks and on-site presence at the restaurants. A proven track record of success in multi-unit restaurant management or a senior leadership role within the hospitality industry is required. A degree in Hospitality Management, Business Administration, or a related field is preferred. Excellent communication, organizational, and decision-making skills are paramount. We are looking for an individual who is dedicated to achieving excellence in all aspects of restaurant operations.
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3
Restaurant Operations Manager
NE1 1AA Newcastle upon Tyne, North East
£35000 Annually
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Posted 10 days ago
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Job Description
Our client is seeking a dynamic and results-driven Restaurant Operations Manager to oversee the day-to-day management of a high-profile establishment in **Newcastle upon Tyne, Tyne and Wear, UK**. This role requires a seasoned professional with a passion for hospitality, exceptional leadership skills, and a deep understanding of front-of-house and back-of-house operations. You will be responsible for driving customer satisfaction, managing staff, controlling costs, and ensuring profitability while maintaining the highest standards of service and quality. The ideal candidate will have a proven track record in restaurant management, strong financial acumen, and the ability to motivate and develop a team. Key responsibilities include:
- Managing all aspects of restaurant operations, including staffing, inventory, and customer service.
- Recruiting, training, and supervising restaurant staff, fostering a positive work environment.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Monitoring and managing food and beverage costs, labour costs, and overall profitability.
- Developing and implementing strategies to enhance the customer experience and drive repeat business.
- Overseeing the quality of food and beverage offerings, ensuring consistency and excellence.
- Managing vendor relationships and procurement of supplies.
- Handling customer complaints and resolving issues effectively.
- Creating and implementing effective marketing and promotional strategies.
- Performing regular performance reviews and providing constructive feedback to staff.
This advertiser has chosen not to accept applicants from your region.
4
Restaurant Operations Manager
CV1 1LL Coventry, West Midlands
£35000 Annually
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Posted 10 days ago
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Job Description
Our client, a highly acclaimed establishment in the hospitality sector, is seeking a dynamic and experienced Restaurant Operations Manager to oversee the day-to-day management of their flagship venue in Coventry, West Midlands, UK . This role requires a hands-on leader with a passion for delivering exceptional customer service, driving operational efficiency, and managing a diverse team. You will be responsible for ensuring the smooth running of the restaurant, maintaining high standards of food and beverage quality, managing inventory, and achieving financial targets. This is an exciting opportunity to join a reputable brand and contribute to its continued success.
Responsibilities:
Qualifications and Experience:
If you are a results-oriented and customer-focused leader looking for a challenging and rewarding career in Coventry , we invite you to apply for this exciting opportunity.
Responsibilities:
- Oversee all aspects of restaurant operations, including front-of-house and back-of-house activities.
- Manage and motivate the restaurant team, ensuring high levels of performance and customer satisfaction.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage inventory, stock control, and procurement of food and beverage supplies.
- Control costs, including labor and food costs, to meet budget objectives.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Maintain the restaurant's brand standards and ensure a high-quality dining experience for all guests.
- Train and develop staff to foster a culture of excellence and continuous improvement.
- Work closely with the Head Chef and other department managers to ensure seamless operations.
- Contribute to menu development and promotional activities.
- Analyze sales data and operational performance reports to identify areas for improvement.
Qualifications and Experience:
- Proven experience as a Restaurant Manager, Assistant Manager, or similar role within the hospitality industry.
- A strong understanding of restaurant operations, including food and beverage management, staff supervision, and customer service.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage budgets and control costs effectively.
- Knowledge of health and safety regulations within the food service industry.
- A passion for delivering outstanding customer experiences.
- Strong problem-solving and decision-making abilities.
- Flexibility to work evenings, weekends, and holidays as required.
- Experience with Point of Sale (POS) systems and other relevant management software.
- A degree or diploma in Hospitality Management or a related field is an advantage.
If you are a results-oriented and customer-focused leader looking for a challenging and rewarding career in Coventry , we invite you to apply for this exciting opportunity.
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5
Restaurant Operations Manager
BD1 1DD Bradford, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is seeking a dynamic and experienced Restaurant Operations Manager to oversee the daily operations of their popular establishment in Bradford, West Yorkshire, UK . This role is crucial for ensuring a seamless and exceptional dining experience for all guests, while also driving operational efficiency and profitability. You will be responsible for managing front-of-house and back-of-house teams, maintaining high standards of service, quality, and hygiene, and contributing to the overall success of the restaurant.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all aspects of restaurant operations, including staffing, customer service, inventory management, and financial performance.
- Manage and motivate front-of-house and back-of-house teams, fostering a positive and productive work environment.
- Ensure the delivery of exceptional customer service, addressing any guest concerns or complaints promptly and professionally.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage inventory control, including ordering, receiving, and stock rotation, to minimize waste and control costs.
- Ensure compliance with all health, safety, and hygiene regulations (e.g., HACCP).
- Train new staff members and provide ongoing professional development for existing employees.
- Collaborate with the Head Chef on menu planning, quality control, and cost management.
- Manage the P&L for the restaurant, including budgeting, sales forecasting, and expense control.
- Implement and enforce company policies and procedures.
- Create and manage staff rotas to ensure adequate coverage.
- Oversee the maintenance and cleanliness of the restaurant premises.
Qualifications:
- Proven experience as a Restaurant Manager, Operations Manager, or similar role within the hospitality industry.
- Demonstrated leadership and team management skills.
- Strong understanding of restaurant operations, including food and beverage management, customer service, and financial controls.
- Excellent communication, interpersonal, and problem-solving abilities.
- Knowledge of health, safety, and hygiene standards within the food service industry.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience with POS systems and inventory management software.
- A passion for delivering outstanding hospitality and guest experiences.
- Proficiency in managing budgets and controlling costs.
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6
Restaurant Operations Supervisor
CF10 1DB Cardiff, Wales
£28000 Annually
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Posted 18 days ago
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Job Description
Our client, a popular dining establishment, is seeking a motivated and experienced Restaurant Operations Supervisor to join their team. This on-site role in Cardiff, Wales, UK is integral to ensuring the smooth and efficient operation of the restaurant, focusing on delivering exceptional guest experiences and maintaining high standards of service. You will work closely with the Restaurant Manager, supervising front-of-house staff, managing daily operations, and ensuring compliance with all health, safety, and hygiene regulations. The ideal candidate will have a passion for hospitality, strong leadership abilities, and a keen eye for detail in service delivery and operational management.
Key Responsibilities:
Key Responsibilities:
- Supervise front-of-house staff, including hosts, servers, and bartenders, ensuring adherence to service standards.
- Assist the Restaurant Manager in daily operational tasks, including opening and closing procedures.
- Ensure exceptional customer service is provided at all times, addressing guest concerns and complaints promptly.
- Manage staff scheduling, breaks, and rotations to ensure adequate coverage.
- Monitor food and beverage quality and presentation, working closely with kitchen staff.
- Maintain inventory of supplies, placing orders as needed and ensuring cost-effective management.
- Uphold all health, safety, and hygiene standards within the restaurant premises.
- Train new staff members on service protocols, menu knowledge, and operational procedures.
- Assist in managing reservations and seating arrangements to optimise table turnover.
- Contribute to team meetings, providing feedback and suggestions for service improvement.
- Handle cash and credit card transactions accurately and efficiently.
- Foster a positive and collaborative work environment for the entire team.
- Proven experience in a supervisory or leadership role within the hospitality or restaurant industry.
- A strong understanding of front-of-house operations, including service standards and staff management.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate a team effectively.
- Proficiency in POS (Point of Sale) systems and basic IT skills.
- Knowledge of health and safety regulations in a food service environment.
- Problem-solving skills and the ability to remain calm under pressure.
- A passion for customer service and delivering memorable dining experiences.
- Flexibility to work evenings, weekends, and public holidays as required.
- A basic understanding of beverage and food service is beneficial.
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7
Restaurant Operations Manager
BS1 5TR Bristol, South West
£38000 Annually
WhatJobs
Posted 18 days ago
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Job Description
Our client, a highly-rated restaurant known for its innovative cuisine and exceptional service, is looking for an experienced and dynamic Restaurant Operations Manager to oversee their operations in Bristol, South West England, UK . This role demands a hands-on leader with a passion for hospitality, proven management skills, and a keen eye for detail, responsible for ensuring the smooth and profitable day-to-day running of the establishment. You will be the key link between front-of-house and back-of-house operations, driving efficiency, guest satisfaction, and team performance.
Key responsibilities include managing all aspects of restaurant operations, including staffing, scheduling, inventory control, and vendor management. You will be responsible for maintaining the highest standards of service quality, food and beverage presentation, and overall guest experience. Developing and implementing operational strategies to improve efficiency, reduce costs, and increase profitability will be a primary focus. This includes managing budgets, overseeing cash handling procedures, and ensuring compliance with health, safety, and hygiene regulations. You will lead, train, and motivate the front-of-house and back-of-house teams, fostering a positive and productive work environment. Handling customer feedback and resolving any service issues promptly and professionally is essential. Furthermore, you will collaborate with the Executive Chef and management team on menu development, marketing initiatives, and overall business strategy.
The ideal candidate will have a minimum of 4 years of progressive experience in restaurant management, preferably in a high-volume or fine dining environment. A strong understanding of F&B operations, cost control, inventory management, and staff training is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are crucial for this role. The ability to remain calm and effective under pressure, manage multiple priorities, and make sound decisions is highly valued. A passion for the hospitality industry and a commitment to delivering exceptional guest experiences are paramount. Experience with restaurant POS systems and inventory management software is required. This is a fantastic opportunity for a dedicated professional to take on a leadership role within a respected dining establishment in Bristol, South West England, UK .
Key responsibilities include managing all aspects of restaurant operations, including staffing, scheduling, inventory control, and vendor management. You will be responsible for maintaining the highest standards of service quality, food and beverage presentation, and overall guest experience. Developing and implementing operational strategies to improve efficiency, reduce costs, and increase profitability will be a primary focus. This includes managing budgets, overseeing cash handling procedures, and ensuring compliance with health, safety, and hygiene regulations. You will lead, train, and motivate the front-of-house and back-of-house teams, fostering a positive and productive work environment. Handling customer feedback and resolving any service issues promptly and professionally is essential. Furthermore, you will collaborate with the Executive Chef and management team on menu development, marketing initiatives, and overall business strategy.
The ideal candidate will have a minimum of 4 years of progressive experience in restaurant management, preferably in a high-volume or fine dining environment. A strong understanding of F&B operations, cost control, inventory management, and staff training is essential. Excellent leadership, communication, problem-solving, and interpersonal skills are crucial for this role. The ability to remain calm and effective under pressure, manage multiple priorities, and make sound decisions is highly valued. A passion for the hospitality industry and a commitment to delivering exceptional guest experiences are paramount. Experience with restaurant POS systems and inventory management software is required. This is a fantastic opportunity for a dedicated professional to take on a leadership role within a respected dining establishment in Bristol, South West England, UK .
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8
Senior Restaurant Operations Manager
LE1 5XG Leicester, East Midlands
£45000 Annually
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Posted today
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Our client is seeking a dynamic and experienced Senior Restaurant Operations Manager to oversee their highly regarded establishments in **Leicester, Leicestershire, UK**. This pivotal role involves managing daily operations, ensuring exceptional guest experiences, optimizing profitability, and leading high-performing teams. You will be responsible for driving operational efficiency, maintaining stringent standards of quality and service, and implementing strategies to enhance customer satisfaction and revenue. The ideal candidate possesses a deep understanding of the hospitality industry, strong leadership skills, and a proven ability to manage multiple outlets effectively.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple restaurant locations, ensuring smooth and efficient service delivery.
- Develop and implement operational strategies to meet and exceed financial targets, including revenue growth and cost control.
- Ensure the highest standards of food quality, presentation, and service delivery are consistently maintained.
- Manage and lead restaurant teams, including recruitment, training, performance management, and staff development.
- Implement and enforce health, safety, and hygiene regulations, ensuring compliance with all legal requirements.
- Monitor inventory levels, manage food and beverage costs, and optimize procurement processes.
- Develop and execute marketing and promotional strategies to drive customer traffic and loyalty.
- Analyze operational data, sales reports, and customer feedback to identify areas for improvement and implement corrective actions.
- Build and maintain strong relationships with suppliers and vendors.
- Foster a positive and engaging work environment that promotes teamwork and customer service excellence.
- Handle customer complaints and resolve issues promptly and professionally.
- Collaborate with the executive chef and culinary team to ensure menu innovation and quality.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent extensive experience.
- Minimum of 5 years of progressive experience in restaurant management, with a proven track record of success in overseeing multiple locations.
- Demonstrated expertise in P&L management, budgeting, and cost control within the hospitality sector.
- Strong leadership, team management, and communication skills.
- In-depth knowledge of food and beverage operations, menu development, and inventory management.
- Familiarity with health and safety regulations in the UK food service industry.
- Excellent customer service skills and a passion for delivering exceptional dining experiences.
- Proficiency in restaurant management software and POS systems.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Strong problem-solving abilities and a proactive approach to operational challenges.
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