89,648 Front Desk Staff jobs in the United Kingdom
Front Desk Supervisor
Posted 13 days ago
Job Viewed
Job Description
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a314.33, on a 24 hour a week part-time contract.** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days) **Modern and inclusive** **Team Memberu2019s areas**
**A Front Office Supervisor looks after the** **Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests.**
**You will** **join the Front Office team, working in the Reception area of the hotel.** **You enjoy** **supervising and delivering front office operations smoothly and efficiently, dealing with guestsu2019 queries and complaints, and creating memorable experiences for our guests and colleagues.** **Are you** **an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!**
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BVN4_
**EOE/AA/Disabled/Veterans**
Front Desk Supervisor
Posted 13 days ago
Job Viewed
Job Description
**A WORLD OF REWARDS**
**Hourly Rate** **of u00a314.33, on a 24 hour a week part-time contract.** **Free** **and healthy** **meals** when on duty **Grow your Career** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days) **Modern and inclusive** **Team Memberu2019s areas**
**A Front Office Supervisor looks after the** **Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests.**
**You will** **join the Front Office team, working in the Reception area of the hotel.** **You enjoy** **supervising and delivering front office operations smoothly and efficiently, dealing with guestsu2019 queries and complaints, and creating memorable experiences for our guests and colleagues.** **Are you** **an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!**
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** Hilton Brands | Global Hospitality Company (
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Desk Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BVN4_
**EOE/AA/Disabled/Veterans**
Front Desk Manager
Posted 1 day ago
Job Viewed
Job Description
The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house.
Qualifications:
- SHIPBOARD Employment type.
- Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience.
- Experience in handling 100+ guests in a 4–5-star hotel.
- Experience in handling and supervising 30+ Team Members in Guest Services Department.
- Must be willing to work under pressure
- Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency).
Essential Duties & Responsibilities:
- All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.
- Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike
- Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.
- Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
- Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
- Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations
- Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Reception/Front desk staff
Posted 6 days ago
Job Viewed
Job Description
Glasgow West End
12.62 per hour
Temporary for 4 to 6 weeks
Flexible shifts, including evenings and weekends
Do you have great people skills and a passion for health and fitness?
We're looking for friendly, reliable, and organised Reception staff to be the welcoming face of our client's busy sports centre.
What you'll do:
- Greet members and visitors with a smile
- Manage bookings and memberships
- Handle phone and email enquiries
- Provide information about our facilities, classes, and services
- Take sales of fitness products
- Support the team with general admin tasks
- Excellent communication and customer service skills
- A positive, approachable, and professional attitude
- Good organisational skills and attention to detail
- Comfortable using booking systems and basic IT
- A genuine interest in fitness and wellbeing
Front Desk Manager - UK
Posted 1 day ago
Job Viewed
Job Description
Qualifications:
- SHIPBOARD Employment type.
- Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience.
- Experience in handling 100+ guests in a 4–5-star hotel.
- Experience in handling and supervising 30+ Team Members in Guest Services Department.
- Must be willing to work under pressure
- Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency).
Essential Duties & Responsibilities:
- All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.
- Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike
- Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.
- Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
- Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
- Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations
- Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Front Desk Manager - UK
Posted 1 day ago
Job Viewed
Job Description
Qualifications:
- SHIPBOARD Employment type.
- Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience.
- Experience in handling 100+ guests in a 4–5-star hotel.
- Experience in handling and supervising 30+ Team Members in Guest Services Department.
- Must be willing to work under pressure
- Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency).
Essential Duties & Responsibilities:
- All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.
- Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike
- Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.
- Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis
- Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
- Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations
- Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Hotel Front Desk Manager
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Manage and lead the front desk team to ensure excellent guest service.
- Oversee all front office operations, including check-in, check-out, and guest inquiries.
- Handle guest complaints and resolve issues promptly and professionally.
- Ensure accurate processing of guest accounts and payments.
- Develop and implement front desk procedures to enhance efficiency and guest satisfaction.
- Manage staff scheduling, training, and performance.
- Liaise with other hotel departments (housekeeping, F&B, maintenance) to ensure seamless operations.
- Maintain high standards of cleanliness and presentation in the lobby and front desk area.
- Assist in managing room inventory and reservations.
Qualifications:
- Proven experience in hotel front office management or a supervisory role in hospitality.
- Strong understanding of hotel operations and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS).
- Ability to handle pressure and make decisions effectively.
- Customer-oriented with a passion for service excellence.
- Strong problem-solving and conflict resolution skills.
- Flexibility to work shifts, including evenings and weekends.
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Front Desk Community Associate
Posted 9 days ago
Job Viewed
Job Description
Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, Brighton and Bath, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team.
The Role: Community AssociateAs a Community Associate (our version of Front Desk Service Associate), your role goes far beyond reception duties. You’ll be the heart of our workspace, blending customer service and operational excellence to deliver an exceptional member experience. If you thrive on variety, enjoy problem-solving, and love building connections, this role is for you.
Read ‘A Day in the Life of a Community Associate ’ to learn more about the role.
Key Responsibilities:
As part of our vibrant Community team, you’ll be at the forefront of delivering exceptional service and creating a welcoming environment for our members. While every day brings something new, your responsibilities will include:
- Front Desk & Member Support; Be the go-to person for members, managing the front desk and delivering excellent customer service.
- Housekeeping & Compliance; Conduct cleaning and site checks to keep our spaces safe, compliant, and looking great.
- Operational Excellence; Resolve building and member issues promptly and assist the Community Manager in maintaining security and compliance.
- Community Initiatives; Event management for our popular member initiatives, such as Cake Wednesdays and Friday Drinks Trolley, to foster a lively, connected community.
- Building relationships with members; Anticipate needs, offer support, and find ways to surprise and delight.
Requirements
Who You AreWe’re looking for someone who is:
- Charismatic: Positive, engaging, and approachable.
- Resilient: Stays proactive and positive, even when challenges arise.
- Service-Minded: Thrives on helping others and delivering great experiences.
- Hardworking: Willing to roll up your sleeves and take on any task.
- Detail-Oriented: Notices the small things and takes action to maintain high standards.
Benefits
Why Join Us?
- Salary: £28,850
- Time Off: 31 days including bank holidays
Office Assistant / Front Desk in Charleston, WV 25301
Posted 20 days ago
Job Viewed
Job Description
br>Location: Charleston, WV 25301 br>
Duration: 04 Months < r>
Shift Timing: 08:00 PM - 05:00 PM (Monday - Friday) < r>
Pay Rate: $20.00 - $22.00/Hour on W2
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Roles & Responsibilities:
Workplace Exp Coordinator
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. < r>• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. < r>• Arrange and confirm recreational, dining, and business activities on behalf of the requestor. < r>• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. < r>• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. < r>• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. < r>• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. < r>• Coordinate with vendors who supply services or goods to the workplace. < r>• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. < r>• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. < r>
Must-Have Skills for Hospitality Roles
- Extensive Hospitality Experience: Demonstrated background in providing exceptional guest service in fast-paced environments
- Professionalism: Maintains a composed and courteous demeanor under pressure
- Hospitality Mindset: Genuine passion for creating welcoming and memorable guest experiences
- Communication Skills: Articulate, empathetic, and confident in both verbal and written interactions
- Meticulous Attention to Detail: Ensures accuracy and consistency in service, presentation, and documentation
- Strong organizational skills with an inquisitive mindset
- Ability to follow basic work routines and standards in the application of work
Years of Experience: At least 2+ years in workplace exp coordinator and/or related industries.
Education: High School Diploma or GED
Software skills:
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, Teams etc.
- Basic computer functions
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