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Job description.

ABOUT PIMES

We are PIMES. A strategic Brand Management and People Partner like no other. We are based in multiple stores across the UK and work with a range of luxury brands. Our people are at the forefront of everything we do and by joining our team you will become part of our PIMES family. At PIMES we have three core values; to be authentic, to be adaptable, and to ensure our people come first. As a company we strive to build authentic relationships with our customers and make sure they leave having had an exceptional experience. We have built strong relationships with the luxury brands we work with and are looking for dedicated, hardworking, enthusiastic, and dependable staff to join our growing team.

About Xerjoff Group s.p.a:

Xerjoff Group s.p.a holds Xerjoff and Casamorati.

The Xerjoff brand was launched by Sergio Momo and Dominique Salvo in Turin in 2007. The brand aims to blend the most luxurious raw materials to complement the most affluent global lifestyles through the combination of old world craftsmanship, the finest raw ingredients and a contemporary artistic sensibility.

Casamorati is a collection of vintage perfumes by Xerjoff Group S.p.A.,inspired by the ancient art of Italian perfumery.

The brand recreates the history of the glorious house of perfumes founded by Claudio Casamorati in Italy in the 19th century, with the intention of safeguarding the historical and artistic heritage of the glamorous Art Nouveau era.

Claudio Casamorati's perfumes had disappeared from the market until Sergio Momo, founder of Xerjoff, decided to bring Casamorati back to the glories of the beginning of the century.

The Casamorati perfume collection combines the highest luxury and quality materials paying homage to Italianness, art and nature.

THE JOB ROLE

We are currently recruiting for a full time Sales Associate to join the team at Xerjoff Group s.p.a, in the Fragrance Room on the Ground Floor at Selfridges, Oxford Street. We are looking for a fragrance loving individual with prior experience in luxury retail. The ideal Sales Associate would be an adaptable and enthusiastic candidate, who is a sales-driven individual with a zest for life, a positive disposition, a strong storytelling ability and a love for building authentic client relations with both local and international consumers. The role offers the successful candidate the chance to work in the iconic flagship Selfridges store for both Xerjoff and Casamorati, two highly sought after, Italian, niche fragrance brands. It also provides the opportunity to build relationships with fellow team members, other brand staff, managers and customers in the fast paced Beauty Department at Selfridges and beyond.

KEY RESPONSIBILITIES

· Bringing energy & optimism to every interaction

· Building and maintaining positive business relationships with clients, fellow staff and managers

· Delivering passionate and engaging customer experiences

· Retaining and exhibiting brand and product knowledge

· Ensuring sales targets & agreed KPI's are achieved

· Contributing positively to the PIMES culture

· Leaving a memorable impression on everyone you work with, with a focus on growing both the PIMES' and Xerjoff Group s.p.a's brand reputation

· Always adhering to the highest professional standards

· Recording and reporting accurate daily sales figures and any insights

· Maintaining VM and cleaning standards

· Operating cash registers, processing payments and handling cash without discrepancies or errors

· Assisting with stock management

THE INDIVIDUAL

· Excellent communicator

· Gifted storyteller

· Team player

· Target motivated

· Highly professional and self-disciplined

· Able to maintain good business relationships

· Able to work efficiently in a fast-paced, sales driven environment

· Punctual, reliable and trustworthy

· Passionate and positive with a can-do attitude

· People's person

THE BENEFITS

· Training and support

· Annual Leave and Family Leave in line with statutory entitlements

· Access to the PIMES wellbeing program

· Opportunities for internal career progression

· Opportunities to work in creative, exciting and luxury environments

· Competitive salary

· Commission pay in line with Xerjoff Group s.p.a's commission structure

Job Types: Full Time

Salary: £28,000

Shift length: 7.5 hours (+1hr unpaid lunch break)

Work remotely: No

Experience: Past retail/customer service experience (preferred)

Work Location: Selfridges, Oxford Street

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

• Health & wellbeing programme
• Referral programme

Experience:

• Fragrance: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person

• Provide comprehensive care for the child, including feeding, dressing, bathing, and managing nap schedules.
• Plan and engage the child in age-appropriate educational and recreational activities, both indoors and outdoors.
• Foster the child's development in areas such as language, social skills, motor skills, and cognitive abilities.
• Prepare healthy and nutritious meals and snacks for the child.
• Ensure the child's safety and well-being at all times, adhering to the family's guidelines and safety protocols.
• Maintain a clean and organized environment for the child, including tidying play areas and child-related spaces.
• Transport the child to and from school, extracurricular activities, and appointments as needed.
• Communicate effectively with parents regarding the child's daily activities, progress, and any concerns.
• Occasional light household duties related to the child (e.g., children's laundry, meal preparation).
• Serve as a positive role model for the child, instilling good manners and positive values.

• Proven experience as a Nanny or Childminder with verifiable references, preferably with experience caring for preschoolers.
• A recognized childcare qualification (e.g., NVQ Level 3 in Children's Care, Learning and Development) is highly desirable.
• Excellent knowledge of child development milestones and age-appropriate activities.
• First Aid and CPR certification (Paediatric).
• Strong communication and interpersonal skills, with fluency in English.
• Reliable, punctual, and trustworthy with a high level of discretion.
• Ability to manage time effectively and create engaging daily routines.
• Clean driving license and a safe driving record.
• Non-smoker preferred.
• Must be eligible to work in the UK and reside within easy commuting distance of the specified London location.

Working with JOSEPH

We are looking for talented individuals for our store at Harrods , on a full-time basis, 40 hours per week.

As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands.

Key Responsibilities:

This will include but is not limited to:

Commerciality & Sales Generation

• Drive sales with purpose, meet and exceed individual and store targets.
• Share product knowledge, styling ideas and stories behind the collection.
• Stay up to date on new products in the store
• Champion clienteling initiatives to boost sales results
• Understand missed opportunities and work with management team on solutions for underperformance.

CRM & Customer Experience

• Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations.
• Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences.
• Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions.
• Support activating commercial moments, such as:
• Client anniversaries, product launches, and special events to drive engagement.
• Re-engagement strategies for lapsed or VIP clients through strategic outreach.
• Exclusive in-store experiences based on customer preferences and spending behaviour.
• Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty.
• Develop deep brand and product knowledge.
• Drive high service standards and accountability.
• Uphold luxury service and company values

Store Operations

• Work with VM standards in line with Guidelines
• If required, ensure stock movements in and out of store are managed accurately to minimise stock loss
• To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set
• Ensure compliance with health, safety, and company policies.
• Maintain store upkeep and organisation.

Key Skills & Experience

• Strong people skills — you are approachable, a good communicator & listener and empathetic.
• Experience and knowledgeable of working within a luxury or premium retail band.
• Passionate about luxury fashion and eager to share that passion with others.
• Understand business needs and are motivated by sales.
• Show strong teamworking skills and the ability to collaborate with others
• Effective communicator and team motivator.
• Excellent attention to detail and reliability.

Why work with JOSEPH

As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:

• 33 Days Annual Leave (Full time contracts)
• Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust
• Performance awarded bonus and/or commission scheme
• Generous staff discount towards our luxury JOSEPH products & our multi-brand products
• Access to Sample Sales, Social Events & more!

JOSEPH Company values

Uncompromising

We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.

Integrity

How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.

Attention to detail

Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.

Restless

Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH

We are looking for talented individuals for our stores in Marylebone, on a full-time basis, 40 hours per week.

As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands.

Key Responsibilities:

This will include but is not limited to:

Commerciality & Sales Generation

• Drive sales with purpose, meet and exceed individual and store targets.
• Share product knowledge, styling ideas and stories behind the collection.
• Stay up to date on new products in the store
• Champion clienteling initiatives to boost sales results
• Understand missed opportunities and work with management team on solutions for underperformance.

CRM & Customer Experience

• Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations.
• Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences.
• Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions.
• Support activating commercial moments, such as:
• Client anniversaries, product launches, and special events to drive engagement.
• Re-engagement strategies for lapsed or VIP clients through strategic outreach.
• Exclusive in-store experiences based on customer preferences and spending behaviour.
• Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty.
• Develop deep brand and product knowledge.
• Drive high service standards and accountability.
• Uphold luxury service and company values

Store Operations

• Work with VM standards in line with Guidelines
• If required, ensure stock movements in and out of store are managed accurately to minimise stock loss
• To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set
• Ensure compliance with health, safety, and company policies.
• Maintain store upkeep and organisation.

Key Skills & Experience

• Strong people skills — you are approachable, a good communicator & listener and empathetic.
• Experience and knowledgeable of working within a luxury or premium retail band.
• Passionate about luxury fashion and eager to share that passion with others.
• Understand business needs and are motivated by sales.
• Show strong teamworking skills and the ability to collaborate with others
• Effective communicator and team motivator.
• Excellent attention to detail and reliability.

Why work with JOSEPH

As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:

• 33 Days Annual Leave (Full time contracts)
• Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust
• Performance awarded commission scheme
• Generous staff discount towards our luxury JOSEPH products & our multi-brand products
• Access to Sample Sales, Social Events & more!

JOSEPH Company values

Uncompromising

We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.

Integrity

How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.

Attention to detail

Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.

Restless

Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

• Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward.
• Line management & leadership of our team of fitness trainers. Engaging and motivating them to be their best every day. Role modelling the gym groups values.
• Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver.
• Bring a result driven mindset with a keen interest in driving the commercial performance of the gym.
• Make sure high operational standards on site are met through effective management of cleaning and maintenance check procedures. This includes liaising and management of the 3rd party suppliers.
• Ensure there is full compliance to company Health & Safety policies and completion of daily, weekly, and monthly checks.
• Support the GM with onsite admin tasks including rotas, time tracking and security checks.
• Act as a keyholder for the gym in support of the GM, being a point of call-in emergencies.
• You can then PT in the gym around your employed hours, managing your own time and business and retain 100% of your earnings with no annual licence fee.

• Have a passion for health, fitness, well-being, and all-round excellence.
• You thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience.
• Have an unwavering commitment to understand the expectations of your members.
• Can work within the compliance parameters whilst delivering the highest service levels possible during the day to day running of the gym.
• Have a proven track record of success and are eager to bring that winning attitude to The Gym.
• Are a Level 2 qualified Fitness Instructor or are currently studying for the qualification.

• Paid contractual benefits such as holiday (Inc Bank Holidays) and company sick pay.

• In-house development opportunities as well as support with your career adventure.
• Company save as you earn share plan.
• Flexibility & freedom - we welcome discussions around working flexibly at the gym.
• Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers.
• Company pension scheme
• A fantastic online social communication and engagement platform with access to amazing benefits and discounts
• Options for season ticket loans
• Employee Assistant Programme supported by our Wellbeing hub
• Cashplan Healthcare Scheme
• A free gym membership for yourself and a friend or family member

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

• Previous experience within luxury fashion.
• Excellent communication and relationship building skills.
• An existing client book and the ability to build long-term relationships with clients.
• A passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Fluency in a second language (preferred).

Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.

"Whatever you do – whether for work or pleasure – do it with passion Live with passion," wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.