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Associate - Business Management
London, London
MUFG
Posted today
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Overview of the Department/Section**
GCIB incorporates the Corporate Banking Division and Investment Banking Division for EMEA. GCIB's Business Management (BM) function is responsible for supporting the management and business units within GCIB from, _inter alia_ , a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'.
**Main Purpose of the Role**
Operate as a member of the GCIB BM Team responsible for the key monitoring and reporting tasks on behalf of GCIB to ensure that the business maintains its 'license to operate'. Working closely with Compliance (incl. FCOE), Risk, Audit and Business areas within GCIB EMEA to monitor, identify, report and reduce operational risk.
**Key Responsibilities**
Leadership & Strategic Development
+ Work as an integral member of the BM Team to ensure it operates efficiently and optimally, and taking responsibility for driving through the requisite change to achieve this
+ As a member of the GCIB Business Management Team support the wider business, where necessary, in performing key administrative tasks in an efficient and responsive manner
+ Take responsibility for identifying and reporting of risk, governance, regulatory related issues by escalating identified breaches to line manager/management
+ Support Team Head through preparation of materials, documents and policies in order for them to present/report to management, both in EMEA and HO, on operational and compliance related risks/issues. Provide solutions and direction and then work alongside the wider business to implement changes.
+ Assist with delivering projects/initiatives and audits for GCIB as required
+ Support GCIB on various working groups as required
Financial
+ Provide appropriate support to enable the front offices in their delivery of the financial targets set for EMEA GCIB
Operational Management
+ Update and maintain various reports to ensure that correct information is captured and monitored on an ongoing basis and reported as necessary
+ Develop an excellent understanding of all core systems and procedures within GCIB that are required to effectively monitor and test the robustness of internal controls.
+ Liaise with internal and external stakeholders across the three lines of defence to improve business practices, policies and guidelines as well as mitigation of risk
+ Assist in the development of new processes and procedures to deliver improvements and innovations across the business. Drive these policy changes through to implementation supporting relevant business areas.
+ Undertake any appropriate ad-hoc exercises/reporting as assigned
+ Update team procedures/documentation as required
+ Liaise with EPD and Global businesses in respect to business practices, policies and guidelines, look to implement and inform relevant GCIB businesses;
Global Collaboration
+ Act as a central contact point and liaise directly with Risk, Compliance, Internal & External Audit, Finance and other support functions in a wider GCIB role and/or for specific business lines
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective interactive inter-departmental collaboration
+ Develop and maintain strong relationships with key stakeholders within MUFG both regionally and globally
Governance, Risk & Compliance
+ To work actively with GCIB teams and internal risk management departments to strengthen the identification and management of operational and compliance related risks impacting GCIB
+ Act as the first line of defence for GCIB in relation to first line controls - aiding GCIB to manage operational risks and ensure internal procedures are followed
+ Assist in the preparation of internal/external audits
+ Support Business Management team and wider GCIB teams as Secretariat for governance forum; Risk Advisory Forum (RAF), NPA, CTC and any other Forums as required.
+ Manage reporting and investigation of incidents whilst adhering to internal deadlines and escalating accordingly.
+ Support in reviewing and ensuring GCIB's RCSA and information on Open Pages is accurate and up to date.
+ Prepare MI for relevant meetings/committees/ conferences
+ Support the resolution of actions relevant to the development of GCIB's internal control framework (for example Audit, Compliance, Operational Risk etc.)
+ Provide support and advice to Front Office teams in relation to New Product Approvals (NPA) and manage requirements to ensure NPA's requirements are being met on an ongoing basis, including monitoring of restrictions and conditions.
**Work Experience**
Essential:
+ Previous experience of the overall financial management and control of a front office business function, ensuring compliance with corporate governance, legal and regulatory requirements
**Skills and Experience**
**Functional / Technical Competencies:**
Essential
+ Sound business and market awareness
+ Proactive, ability to multi-task and manage ever changing and often conflicting priorities; Ability to work with a high level of motivation and initiative;
+ Strong communication and interpersonal skills with a high level of motivation and initiative
+ Good financial and business planning capability
+ Understanding of the Corporate & Investment banking business and product suite
+ An appetite for information and an ability to prioritise and present valuable conclusions and summaries
+ Strong numerical, written and verbal communication skills, ability to communicate effectively at all levels
+ Good presentation skills and ability to be persuasive in order to guide and influence resources over which the role has no direct control
+ Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
+ Ability to deal with people of all types and personalities at all levels
+ Good written communication - especially important due to the interaction with senior management
+ Good IT skills - particularly Excel and PowerPoint
**Education / Qualifications:**
Essential
+ Business Management expertise
+ Relevant industry Front office expertise
Preferred:
+ Experience in using Open Pages
+ Exposure to NPA's and Product management
+ Previous experience in Front Office control function or 2nd line Compliance/ Operational Risk function or Audit
**Personal Requirements**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency, to work on a number of projects concurrently and prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Strong interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Good Microsoft Office skills (specifically Excel and Power Point).
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Overview of the Department/Section**
GCIB incorporates the Corporate Banking Division and Investment Banking Division for EMEA. GCIB's Business Management (BM) function is responsible for supporting the management and business units within GCIB from, _inter alia_ , a strategic, operational and governance perspective ensuring the business maintains its 'license to operate'.
**Main Purpose of the Role**
Operate as a member of the GCIB BM Team responsible for the key monitoring and reporting tasks on behalf of GCIB to ensure that the business maintains its 'license to operate'. Working closely with Compliance (incl. FCOE), Risk, Audit and Business areas within GCIB EMEA to monitor, identify, report and reduce operational risk.
**Key Responsibilities**
Leadership & Strategic Development
+ Work as an integral member of the BM Team to ensure it operates efficiently and optimally, and taking responsibility for driving through the requisite change to achieve this
+ As a member of the GCIB Business Management Team support the wider business, where necessary, in performing key administrative tasks in an efficient and responsive manner
+ Take responsibility for identifying and reporting of risk, governance, regulatory related issues by escalating identified breaches to line manager/management
+ Support Team Head through preparation of materials, documents and policies in order for them to present/report to management, both in EMEA and HO, on operational and compliance related risks/issues. Provide solutions and direction and then work alongside the wider business to implement changes.
+ Assist with delivering projects/initiatives and audits for GCIB as required
+ Support GCIB on various working groups as required
Financial
+ Provide appropriate support to enable the front offices in their delivery of the financial targets set for EMEA GCIB
Operational Management
+ Update and maintain various reports to ensure that correct information is captured and monitored on an ongoing basis and reported as necessary
+ Develop an excellent understanding of all core systems and procedures within GCIB that are required to effectively monitor and test the robustness of internal controls.
+ Liaise with internal and external stakeholders across the three lines of defence to improve business practices, policies and guidelines as well as mitigation of risk
+ Assist in the development of new processes and procedures to deliver improvements and innovations across the business. Drive these policy changes through to implementation supporting relevant business areas.
+ Undertake any appropriate ad-hoc exercises/reporting as assigned
+ Update team procedures/documentation as required
+ Liaise with EPD and Global businesses in respect to business practices, policies and guidelines, look to implement and inform relevant GCIB businesses;
Global Collaboration
+ Act as a central contact point and liaise directly with Risk, Compliance, Internal & External Audit, Finance and other support functions in a wider GCIB role and/or for specific business lines
+ Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective interactive inter-departmental collaboration
+ Develop and maintain strong relationships with key stakeholders within MUFG both regionally and globally
Governance, Risk & Compliance
+ To work actively with GCIB teams and internal risk management departments to strengthen the identification and management of operational and compliance related risks impacting GCIB
+ Act as the first line of defence for GCIB in relation to first line controls - aiding GCIB to manage operational risks and ensure internal procedures are followed
+ Assist in the preparation of internal/external audits
+ Support Business Management team and wider GCIB teams as Secretariat for governance forum; Risk Advisory Forum (RAF), NPA, CTC and any other Forums as required.
+ Manage reporting and investigation of incidents whilst adhering to internal deadlines and escalating accordingly.
+ Support in reviewing and ensuring GCIB's RCSA and information on Open Pages is accurate and up to date.
+ Prepare MI for relevant meetings/committees/ conferences
+ Support the resolution of actions relevant to the development of GCIB's internal control framework (for example Audit, Compliance, Operational Risk etc.)
+ Provide support and advice to Front Office teams in relation to New Product Approvals (NPA) and manage requirements to ensure NPA's requirements are being met on an ongoing basis, including monitoring of restrictions and conditions.
**Work Experience**
Essential:
+ Previous experience of the overall financial management and control of a front office business function, ensuring compliance with corporate governance, legal and regulatory requirements
**Skills and Experience**
**Functional / Technical Competencies:**
Essential
+ Sound business and market awareness
+ Proactive, ability to multi-task and manage ever changing and often conflicting priorities; Ability to work with a high level of motivation and initiative;
+ Strong communication and interpersonal skills with a high level of motivation and initiative
+ Good financial and business planning capability
+ Understanding of the Corporate & Investment banking business and product suite
+ An appetite for information and an ability to prioritise and present valuable conclusions and summaries
+ Strong numerical, written and verbal communication skills, ability to communicate effectively at all levels
+ Good presentation skills and ability to be persuasive in order to guide and influence resources over which the role has no direct control
+ Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
+ Ability to deal with people of all types and personalities at all levels
+ Good written communication - especially important due to the interaction with senior management
+ Good IT skills - particularly Excel and PowerPoint
**Education / Qualifications:**
Essential
+ Business Management expertise
+ Relevant industry Front office expertise
Preferred:
+ Experience in using Open Pages
+ Exposure to NPA's and Product management
+ Previous experience in Front Office control function or 2nd line Compliance/ Operational Risk function or Audit
**Personal Requirements**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency, to work on a number of projects concurrently and prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Strong interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Good Microsoft Office skills (specifically Excel and Power Point).
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
0
Graduate Sales & Business Management Trainee
London, London
£32000 Annually
Bridgewater Resources UK
Posted 5 days ago
Job Viewed
Job Description
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.
About the Company
The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.
Graduate Training Programme: First 6 months
- Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
- Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
- Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
- Begin your formal sales training course and network with other Graduate Trainees from across the company.
- Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.
6-12 months
- Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
- Learn business development strategies and how to target and win new trading accounts.
12 months and beyond
- Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
- Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
- Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.
Apply Today to Find Out More
If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!
Please note a full UK driving licence is required for this role.
This advertiser has chosen not to accept applicants from your region.
1
Graduate Sales & Business Management Trainee
London, London
£32000 Annually
Bridgewater Resources UK
Posted 5 days ago
Job Viewed
Job Description
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.
About the Company
The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.
Graduate Training Programme: First 6 months
- Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
- Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
- Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
- Begin your formal sales training course and network with other Graduate Trainees from across the company.
- Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.
6-12 months
- Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
- Learn business development strategies and how to target and win new trading accounts.
12 months and beyond
- Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
- Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
- Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.
Apply Today to Find Out More
If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!
Please note, a full UK driving licence is required for this role.
This advertiser has chosen not to accept applicants from your region.
2
Graduate Trainee - Sales & Business Management
London, London
£32000 Annually
Bridgewater Resources UK
Posted 5 days ago
Job Viewed
Job Description
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.
About the Company
The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.
Graduate Training Programme: First 6 months
- Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
- Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
- Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
- Begin your formal sales training course and network with other Graduate Trainees.
- Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.
6-12 months
- Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
- Learn business development strategies and how to target and win new trading accounts.
12 months and beyond
- Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
- Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
- Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.
Apply Today to Find Out More
If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!
Please note, a full UK driving licence is required for this role.
This advertiser has chosen not to accept applicants from your region.
3
Graduate Sales & Business Management Trainee
Enfield Town, London
Bridgewater Resources UK
Posted 9 days ago
Job Viewed
Job Description
Are you a recent graduate with a passion for business and the drive to succeed? The UK's largest supplier of electrical equipment to business and trade customers is offering an exciting opportunity to join their comprehensive graduate programme designed to cultivate the next generation of sales leaders and managers.
About the Company
The company you'll be joining recognises the importance of nurturing talent and building a strong succession plan. Their graduate sales and business management programme was established over a decade ago to bring in bright and ambitious graduates who are eager to learn about business operations. They seek individuals who are money-motivated and aspire to become effective salespeople and future managers.
Graduate Training Programme: First 6 months
- Develop a core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing.
- Get hands-on with the vast product range and learn about different manufacturers and the electrical distribution industry.
- Start building relationships, making deals and advising customers face-to-face over the trade counter e.g. electricians, contractors and tradespeople.
- Begin your formal sales training course and network with other Graduate Trainees from across the company.
- Complete workbook assessments to underpin your learning and development and receive financial incentives for each one passed to a required standard.
6-12 months
- Move to internal sales account management, engaging with business customers over the phone e.g. construction companies, local government authorities, housing developers and hotels.
- Learn business development strategies and how to target and win new trading accounts.
12 months and beyond
- Progress to a diverse business-to-business field sales management position, with increased earning potential and bigger bonuses.
- Travel locally in your company car, meeting clients, discussing projects, and arranging social activities.
- Work towards running your own business in the group, learning about staff management, purchasing, profit and loss, etc. The business operates in a decentralised manner, allowing local managers to make informed decisions that drive the business forward.
Apply Today to Find Out More
If you're ready to kick-start your career in a company that values innovation, autonomy, and career development, this is the graduate program for you. We seek graduates who are money-motivated, relationship builders, competitive, and driven. If you have a passion for sales and the ability to build lasting relationships, apply today!
Please note, a full UK driving licence is required for this role.
This advertiser has chosen not to accept applicants from your region.
4
Business Management, Analyst - Human Resources
London, London
BlackRock
Posted today
Job Viewed
Job Description
**About this role**
**Business Management, Analyst - Human Resources**
**Business Overview**
BlackRock's EMEA Human Resources (HR) function plays a critical role in supporting the firm's most valuable asset-its people. HR partners with business leaders to attract, develop, and retain top talent, while fostering a diverse and inclusive culture that drives performance and innovation. The HR team is responsible for delivering strategic talent solutions, managing employee lifecycle processes, and ensuring a positive and engaging employee experience across the firm. The EMEA HR COO Team ensures that HR meets its strategic and operational goals. Acting as a central hub for coordination and execution, the team supports business management activities across HR. We are seeking a highly organised and professional individual with a passion for driving operational excellence and supporting strategic initiatives in a dynamic, people-focused environment.
**What the team is responsible for:**
+ Solving operational and strategic challenges across the HR function with innovative and efficient solutions.
+ Partnering with senior HR leaders and Finance to manage budgets, headcount planning, and reporting.
+ Managing internal communications to ensure HR teams are informed, aligned, and engaged.
+ Tracking internal audits, compliance reviews, and policy updates, and ensuring timely communication to HR leadership.
+ Co-ordination across the EMEA HR function to support the preparation for HR's involvement and updates to the EMEA boards.
**What you'll be doing:**
+ Collaborating with HR colleagues to address business needs and improve operational efficiency.
+ Leading and executing recurring business management processes and responsibilities (such as EMEA Board co-ordination).
+ Supporting ad hoc projects that drive strategic outcomes and enhance team performance.
+ Analysing data and presenting insights to senior stakeholders in a clear and impactful way.
**What we're looking for:**
+ Exceptional organizational skills and attention to detail.
+ A proactive, resourceful, and adaptable approach to shifting priorities.
+ Proficiency in PowerPoint and Excel, with the ability to create compelling presentations and reports, with experience in data analysis using Excel including the ability to complete V-Look Ups, and other actions to support the analysis of information.
+ Strong project management and analytical capabilities.
+ Excellent written communication skills and the ability to simplify complex topics.
+ A collaborative team player who builds strong relationships across HR and internal partners.
+ A genuine interest in HR strategy, people operations, and organisational development.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
**Business Management, Analyst - Human Resources**
**Business Overview**
BlackRock's EMEA Human Resources (HR) function plays a critical role in supporting the firm's most valuable asset-its people. HR partners with business leaders to attract, develop, and retain top talent, while fostering a diverse and inclusive culture that drives performance and innovation. The HR team is responsible for delivering strategic talent solutions, managing employee lifecycle processes, and ensuring a positive and engaging employee experience across the firm. The EMEA HR COO Team ensures that HR meets its strategic and operational goals. Acting as a central hub for coordination and execution, the team supports business management activities across HR. We are seeking a highly organised and professional individual with a passion for driving operational excellence and supporting strategic initiatives in a dynamic, people-focused environment.
**What the team is responsible for:**
+ Solving operational and strategic challenges across the HR function with innovative and efficient solutions.
+ Partnering with senior HR leaders and Finance to manage budgets, headcount planning, and reporting.
+ Managing internal communications to ensure HR teams are informed, aligned, and engaged.
+ Tracking internal audits, compliance reviews, and policy updates, and ensuring timely communication to HR leadership.
+ Co-ordination across the EMEA HR function to support the preparation for HR's involvement and updates to the EMEA boards.
**What you'll be doing:**
+ Collaborating with HR colleagues to address business needs and improve operational efficiency.
+ Leading and executing recurring business management processes and responsibilities (such as EMEA Board co-ordination).
+ Supporting ad hoc projects that drive strategic outcomes and enhance team performance.
+ Analysing data and presenting insights to senior stakeholders in a clear and impactful way.
**What we're looking for:**
+ Exceptional organizational skills and attention to detail.
+ A proactive, resourceful, and adaptable approach to shifting priorities.
+ Proficiency in PowerPoint and Excel, with the ability to create compelling presentations and reports, with experience in data analysis using Excel including the ability to complete V-Look Ups, and other actions to support the analysis of information.
+ Strong project management and analytical capabilities.
+ Excellent written communication skills and the ability to simplify complex topics.
+ A collaborative team player who builds strong relationships across HR and internal partners.
+ A genuine interest in HR strategy, people operations, and organisational development.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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5
Management Trainee - Business Intelligence
£18000 - £24000 annum
Updraft
Posted 254 days ago
Job Viewed
Job Description
Updraft is an award winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts and other loans.
We are building a complete personal financial service on mobile that provides
- a 360-degree spending view across all your financial accounts (using Open banking),
- A free credit report with tips and guidance to help improve your credit score
- Personalised financial planning using a proprietary mix of automated algorithms and manual advice
- Intelligent lending products to help reduce cost of credit.
- Saving products that help users automate their savings
We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. During your traineeship, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations; you will be responsible to analyse multiple data sets and provide customer insights to help the customers to achieve the best outcomes. This role supports the Business Heads to optimises product marketing, risk and finance and provide them insightful and timely analysis and management information. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have. If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you
We are a small team so it is important that the successful candidate is not only technically highly competent, but also a great cultural fit with shared ambition with the rest of the team. The candidate should be prepared to work weekends based on business needs.
Requirements
The perfect addition to the team will have :- An independent and self-driven approach
- a passion for helping people achieve their goals and the ability to take genuine interest
- A passion for data and analytics - being able to hack around in python and build response, risk, collections and portfolio management models a plus
- have an interest in finance and have worked with financial data
- Participate in company’s strategic planning
- Help managers in evaluating performance (e.g. writing reports, analysing data)
- Keep track of business revenue
- Research ways to increase profitability and lower risk
- You have experience with cloud services, AWS or Google
- Excellent math and computational ability
- A degree in Management or Business
Benefits
As an early stage employee in a fast moving startup you have the opportunity to shape the structure of the organisation, team and our business.
A workplace pension scheme.
We welcome applications from all and are fully committed to diversity and equality as an equal opportunities employer.
We also support flexible working.
Further enquires and applications (CV and covering letter) should be sent to .
This advertiser has chosen not to accept applicants from your region.
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6
Business Analyst, Technical Program Management, Global Marine Operations
London, London
Google
Posted today
Job Viewed
Job Description
Minimum qualifications:
+ Bachelor's degree in Business Administration, Engineering, Computer Science or related technical field, or equivalent practical experience.
+ 5 years of experience in program management.
+ Experience in analytics, including spreadsheet analysis, presentations, and data management.
+ 3 years of experience in a leadership role(s) with/without direct reports.
Preferred qualifications:
+ 5 years of experience managing cross-functional or cross-team projects.
+ Experience in Network Operations, OSS Systems and Google Cloud Software implementation.
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.
As an OSS Business Analyst at Google, you will play a crucial role in driving data-driven decisions and optimizing business processes. You will collaborate with cross-functional teams to gather requirements, analyze data, and translate insights into actionable recommendations. Your work will directly contribute to improving efficiency, enhancing user experience, and supporting strategic initiatives.
The Business Analyst role in operations is responsible for establishing Data analysis process, capabilities, examining large data sets, compiling and presenting data driven Network analysis primarily related to network risk and performance information. Assist the development of a new systems and operational network tools, via automated data extraction and perform A/B tests and analyzing results. In addition create and evolve new operational processes, insights and identify use cases in relation to the new OSS tools being implemented within GSN.Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We're made up of multiple teams, building Google's Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
+ Create clear and compelling dashboards and reports; present data insights to audiences.
+ Develop processes and improvement in operational cadence, and translate business requirements into data analysis projects.
+ Collaborate with stakeholders to elicit, analyze, and document business requirements. Conduct workshops, interviews, and surveys to understand user needs and business objectives, and translate business requirements into clear and concise functional and non-functional specifications.
+ Analyze large datasets to identify trends, patterns, and insights. Develop and maintain dashboards and reports to track Key Performance Indicators (KPIs), utilize SQL and other data analysis tools to extract and manipulate data.
+ Maintain clear and consistent communication with all stakeholders. Work with technical and non technical people, and be able to explain complex ideas in simple terms.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Business Administration, Engineering, Computer Science or related technical field, or equivalent practical experience.
+ 5 years of experience in program management.
+ Experience in analytics, including spreadsheet analysis, presentations, and data management.
+ 3 years of experience in a leadership role(s) with/without direct reports.
Preferred qualifications:
+ 5 years of experience managing cross-functional or cross-team projects.
+ Experience in Network Operations, OSS Systems and Google Cloud Software implementation.
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.
As an OSS Business Analyst at Google, you will play a crucial role in driving data-driven decisions and optimizing business processes. You will collaborate with cross-functional teams to gather requirements, analyze data, and translate insights into actionable recommendations. Your work will directly contribute to improving efficiency, enhancing user experience, and supporting strategic initiatives.
The Business Analyst role in operations is responsible for establishing Data analysis process, capabilities, examining large data sets, compiling and presenting data driven Network analysis primarily related to network risk and performance information. Assist the development of a new systems and operational network tools, via automated data extraction and perform A/B tests and analyzing results. In addition create and evolve new operational processes, insights and identify use cases in relation to the new OSS tools being implemented within GSN.Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We're made up of multiple teams, building Google's Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
+ Create clear and compelling dashboards and reports; present data insights to audiences.
+ Develop processes and improvement in operational cadence, and translate business requirements into data analysis projects.
+ Collaborate with stakeholders to elicit, analyze, and document business requirements. Conduct workshops, interviews, and surveys to understand user needs and business objectives, and translate business requirements into clear and concise functional and non-functional specifications.
+ Analyze large datasets to identify trends, patterns, and insights. Develop and maintain dashboards and reports to track Key Performance Indicators (KPIs), utilize SQL and other data analysis tools to extract and manipulate data.
+ Maintain clear and consistent communication with all stakeholders. Work with technical and non technical people, and be able to explain complex ideas in simple terms.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
7
Senior Programme Manager, Transport Operations Management (TOM)
London, London
Amazon
Posted today
Job Viewed
Job Description
Description
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders
- Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
- Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.
A day in the life
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.
Basic Qualifications
- A degree
- Experience owning programme strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
- Experience working with the MS Office suite (Word, Excel, Outlook)
Preferred Qualifications
- Advanced or master's degree
- Project-management qualification such as PRINCE2, APM, PMI, or similar
- Understanding of continuous improvement methodologies such as Six Sigma or Lean
- Experience working in an operational environment or with technical teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organisation
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
- Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
- Enhance operational performance on every programme in partnership with your stakeholders
- Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
- Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.
A day in the life
As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Programme Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.
Basic Qualifications
- A degree
- Experience owning programme strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
- Experience working with the MS Office suite (Word, Excel, Outlook)
Preferred Qualifications
- Advanced or master's degree
- Project-management qualification such as PRINCE2, APM, PMI, or similar
- Understanding of continuous improvement methodologies such as Six Sigma or Lean
- Experience working in an operational environment or with technical teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Director, Business Support and Program Management Office
London, London
Pearson
Posted today
Job Viewed
Job Description
**Job title: Director, Business Support and Portfolio Management Office**
**Role Overview:**
The Director of Business Support and Portfolio Management Office (PMO) is a critical leadership role within the Content Strategy & Digital Delivery team, that will combine leadership of the Business Support and PMO function with a strategic coordination & operational role supporting the Vice President of Content Strategy & Digital Delivery.
In your strategic & operational co-ordination capacity, you will act as a strategic partner to the VP, ensuring focus on the highest priorities, driving operational excellence, and improving organizational effectiveness. You will help orchestrate leadership routines, prepare key communications, drive alignment across the leadership team, and proactively manage follow-through on decisions and strategic initiatives.
In your PMO capacity, you will lead a team of Program Managers responsible for portfolio planning, prioritization, and program-level delivery tracking. You will ensure portfolio health, governance, and capacity management while providing a single source of truth across Content Delivery Pods, Centers of Excellence, and other functions. This role is pivotal in ensuring that content development supports broader business and digital transformation goals.
You will be responsible for guiding your team through complex project lifecycles from concept to release, focusing on quality, efficiency, innovation, and customer experience; while ensuring all programs are delivered on time, within scope, and with outcomes that meet business needs.
**Key Responsibilities:**
**Strategic & Operational Support Responsibilities:**
+ Operate as a trusted advisor and strategic partner to the VP, ensuring their time, focus, and priorities align with the most critical business needs.
+ Drive leadership team routines, including agenda-setting, meeting facilitation, action tracking, and follow-up.
+ Coordinate cross-functional alignment of strategic priorities, operating rhythms, and key business processes.
+ Lead the preparation of executive communications, presentations, reports, and operational reviews for senior leadership, including quarterly business reviews and transformation updates.
+ Manage the leadership team's operating cadence, fostering accountability and transparency across the organization.
+ Anticipate risks, challenges, and bottlenecks in both operational and strategic initiatives, and proactively resolve or escalate them.
+ Support change management activities, ensuring messaging, buy-in, and execution are consistent across the Content Strategy & Digital Delivery team.
**Program Management Office Leadership:**
+ Define the overall vision and strategy for program management, ensuring initiatives align with business goals and drive long-term value.
+ Lead, mentor, and develop a team of Program Managers, fostering a high-performance culture grounded in collaboration, accountability, and innovation.
+ Oversee the portfolio of content development projects, ensuring they are delivered on time, within budget, and to quality standards, while supporting digital-first delivery.
+ Maintain visibility into program health (RAG status, risks, dependencies, milestones) and proactively manage escalations.
+ Act as a key liaison between Program Management, Content Operations, Portfolio Management, Product, and Senior Leadership, ensuring alignment, transparency, and issue resolution.
+ Continuously improve program management processes, tools, and reporting to drive efficiency, predictability, and delivery excellence.
+ Partner with Operations to introduce and refine workflows, governance models, and standards needed to support digital transformation and operational efficiency.
+ Manage budgets, resource allocation, and capacity planning, ensuring sustainable utilization of people and financial resources.
**Business Support Operations:**
+ Oversee key operational functions, including management of content operations processes, purchase orders, contracts, ISBNs, productivity tools, and internal systems.
+ Ensure operational excellence through effective processes that enable the content development team to deliver at scale and speed.
**Experience, Skills and Knowledge:** ?
+ Bachelor's degree in Business, Project Management, or a related field; PMP certification or advanced degree preferred.
+ 10+ years of experience in program management, operations, or Chief of Staff roles, ideally within digital product or content delivery environments.
+ Demonstrated ability to operate as a thought partner to senior executives and lead through influence.
+ Proven experience managing and scaling program management functions in complex, matrixed organizations.
+ Exceptional organizational, problem-solving, and communication skills, with the ability to distill complex information for executive audiences.
1171762
**Job:** Program Management
**Job Family:** ENTERPRISE
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:**
**Req ID:** 20375
**Role Overview:**
The Director of Business Support and Portfolio Management Office (PMO) is a critical leadership role within the Content Strategy & Digital Delivery team, that will combine leadership of the Business Support and PMO function with a strategic coordination & operational role supporting the Vice President of Content Strategy & Digital Delivery.
In your strategic & operational co-ordination capacity, you will act as a strategic partner to the VP, ensuring focus on the highest priorities, driving operational excellence, and improving organizational effectiveness. You will help orchestrate leadership routines, prepare key communications, drive alignment across the leadership team, and proactively manage follow-through on decisions and strategic initiatives.
In your PMO capacity, you will lead a team of Program Managers responsible for portfolio planning, prioritization, and program-level delivery tracking. You will ensure portfolio health, governance, and capacity management while providing a single source of truth across Content Delivery Pods, Centers of Excellence, and other functions. This role is pivotal in ensuring that content development supports broader business and digital transformation goals.
You will be responsible for guiding your team through complex project lifecycles from concept to release, focusing on quality, efficiency, innovation, and customer experience; while ensuring all programs are delivered on time, within scope, and with outcomes that meet business needs.
**Key Responsibilities:**
**Strategic & Operational Support Responsibilities:**
+ Operate as a trusted advisor and strategic partner to the VP, ensuring their time, focus, and priorities align with the most critical business needs.
+ Drive leadership team routines, including agenda-setting, meeting facilitation, action tracking, and follow-up.
+ Coordinate cross-functional alignment of strategic priorities, operating rhythms, and key business processes.
+ Lead the preparation of executive communications, presentations, reports, and operational reviews for senior leadership, including quarterly business reviews and transformation updates.
+ Manage the leadership team's operating cadence, fostering accountability and transparency across the organization.
+ Anticipate risks, challenges, and bottlenecks in both operational and strategic initiatives, and proactively resolve or escalate them.
+ Support change management activities, ensuring messaging, buy-in, and execution are consistent across the Content Strategy & Digital Delivery team.
**Program Management Office Leadership:**
+ Define the overall vision and strategy for program management, ensuring initiatives align with business goals and drive long-term value.
+ Lead, mentor, and develop a team of Program Managers, fostering a high-performance culture grounded in collaboration, accountability, and innovation.
+ Oversee the portfolio of content development projects, ensuring they are delivered on time, within budget, and to quality standards, while supporting digital-first delivery.
+ Maintain visibility into program health (RAG status, risks, dependencies, milestones) and proactively manage escalations.
+ Act as a key liaison between Program Management, Content Operations, Portfolio Management, Product, and Senior Leadership, ensuring alignment, transparency, and issue resolution.
+ Continuously improve program management processes, tools, and reporting to drive efficiency, predictability, and delivery excellence.
+ Partner with Operations to introduce and refine workflows, governance models, and standards needed to support digital transformation and operational efficiency.
+ Manage budgets, resource allocation, and capacity planning, ensuring sustainable utilization of people and financial resources.
**Business Support Operations:**
+ Oversee key operational functions, including management of content operations processes, purchase orders, contracts, ISBNs, productivity tools, and internal systems.
+ Ensure operational excellence through effective processes that enable the content development team to deliver at scale and speed.
**Experience, Skills and Knowledge:** ?
+ Bachelor's degree in Business, Project Management, or a related field; PMP certification or advanced degree preferred.
+ 10+ years of experience in program management, operations, or Chief of Staff roles, ideally within digital product or content delivery environments.
+ Demonstrated ability to operate as a thought partner to senior executives and lead through influence.
+ Proven experience managing and scaling program management functions in complex, matrixed organizations.
+ Exceptional organizational, problem-solving, and communication skills, with the ability to distill complex information for executive audiences.
1171762
**Job:** Program Management
**Job Family:** ENTERPRISE
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:**
**Req ID:** 20375
This advertiser has chosen not to accept applicants from your region.
9