169 General Merchandise jobs in London

Summary Frameworks is a growing, design-led workspace company known for creating distinctive, boutique office environments across London. We’re now looking for a Sales Associate (or Sales Manager, depending on experience) to join our small, specialist team. This is an exciting opportunity to step into a fast-moving, high- impact role with direct access to senior leadership, including one-to-one training and mentorship from our Head of Sales. You’ll be central to driving occupancy and revenue across a £10m portfolio, with the chance to progress quickly as the business grows. This is a varied, hands-on role that blends relationship-building, strategy, and deal-making with sales operations and admin. You’ll take over the day-to-day running of our sales function – responding to enquiries, booking and hosting tours, updating our CRM, and moving prospects through a long sales cycle from start to finish. Our product is a high-ticket item, and success relies on confidence, showmanship, and commercial instinct. For someone eager to learn, grow, and make their mark, this role offers exposure, autonomy, and real responsibility from day one. Key Responsibilities Lead Management and Sales Tours Respond quickly and thoughtfully to inbound enquiries from brokers, our website, and direct leads Qualify prospects, understand their needs, and book in workspace tours Start by shadowing the senior sales team on viewings, with the aim of leading your own tours in short order Client and Broker Relationships Build rapport with existing clients, assist with renewals, and spot opportunities to upsell or cross-sell Nurture relationships with our network of 300 agents and brokers Help promote our spaces and keep the market informed of what’s available CRM & Pipeline Management Keep our CRM clean, current, and well-organised—log every interaction and keep the sales process moving Support with weekly pipeline reports and deal tracking. Business Development Support outbound sales campaigns—reaching out via email, phone and LinkedIn to drive new interest Build and maintain a healthy pipeline of qualified direct opportunities What we can offer Variety & Exposure - you’ll be part of a lean, ambitious team—meaning you’ll get hands-on experience across multiple areas of the business, far beyond a typical sales role. Real Growth - with direct access to leadership and a clear path for progression, you’ll have the chance to step up quickly and shape your own career. Make an Impact - we value initiative. Bring ideas, implement them, and see their effect across the whole organisation. A Proper Challenge - we’re growing fast, which means things move quickly. If you thrive in a dynamic, ambitious environment, you’ll fit right in. A Competitive Package £32–35k base salary (depending on experience) Uncapped commission structure 25 days holiday Private healthcare HQ in the heart of Soho Monthly team excursions and socials About Frameworks Frameworks create managed office space with an obsessive approach to design and customer service. We believe that a better workspace leads to better work. Our footprint stretches across 12 London locations, from Spitalfields in the East to Hammersmith in the West. We work with organisations across a wide range of sectors; from global consultancies and scale-ups to political parties and NGOs. We’re not merely a bricks and mortar business, we’re a premium service provider where our team takes care of every bill, spill and coffee machine warning light. We’re obsessive about workspace and have spent the past 8 years refining our formula for the perfect office.

Summary Frameworks is a growing, design-led workspace company known for creating distinctive, boutique office environments across London. We’re now looking for a Sales Associate (or Sales Manager, depending on experience) to join our small, specialist team. This is an exciting opportunity to step into a fast-moving, high- impact role with direct access to senior leadership, including one-to-one training and mentorship from our Head of Sales. You’ll be central to driving occupancy and revenue across a £10m portfolio, with the chance to progress quickly as the business grows. This is a varied, hands-on role that blends relationship-building, strategy, and deal-making with sales operations and admin. You’ll take over the day-to-day running of our sales function – responding to enquiries, booking and hosting tours, updating our CRM, and moving prospects through a long sales cycle from start to finish. Our product is a high-ticket item, and success relies on confidence, showmanship, and commercial instinct. For someone eager to learn, grow, and make their mark, this role offers exposure, autonomy, and real responsibility from day one. Key Responsibilities Lead Management and Sales Tours Respond quickly and thoughtfully to inbound enquiries from brokers, our website, and direct leads Qualify prospects, understand their needs, and book in workspace tours Start by shadowing the senior sales team on viewings, with the aim of leading your own tours in short order Client and Broker Relationships Build rapport with existing clients, assist with renewals, and spot opportunities to upsell or cross-sell Nurture relationships with our network of 300 agents and brokers Help promote our spaces and keep the market informed of what’s available CRM & Pipeline Management Keep our CRM clean, current, and well-organised—log every interaction and keep the sales process moving Support with weekly pipeline reports and deal tracking. Business Development Support outbound sales campaigns—reaching out via email, phone and LinkedIn to drive new interest Build and maintain a healthy pipeline of qualified direct opportunities What we can offer Variety & Exposure - you’ll be part of a lean, ambitious team—meaning you’ll get hands-on experience across multiple areas of the business, far beyond a typical sales role. Real Growth - with direct access to leadership and a clear path for progression, you’ll have the chance to step up quickly and shape your own career. Make an Impact - we value initiative. Bring ideas, implement them, and see their effect across the whole organisation. A Proper Challenge - we’re growing fast, which means things move quickly. If you thrive in a dynamic, ambitious environment, you’ll fit right in. A Competitive Package £32–35k base salary (depending on experience) Uncapped commission structure 25 days holiday Private healthcare HQ in the heart of Soho Monthly team excursions and socials About Frameworks Frameworks create managed office space with an obsessive approach to design and customer service. We believe that a better workspace leads to better work. Our footprint stretches across 12 London locations, from Spitalfields in the East to Hammersmith in the West. We work with organisations across a wide range of sectors; from global consultancies and scale-ups to political parties and NGOs. We’re not merely a bricks and mortar business, we’re a premium service provider where our team takes care of every bill, spill and coffee machine warning light. We’re obsessive about workspace and have spent the past 8 years refining our formula for the perfect office.

About Us: 12 Hours Location : Hounslow Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience. You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops. You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss. You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: Basic Product Knowledge involves understanding the features, benefits, and products available in the store. POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: Reflects the aesthetic of Moss through personal style and presentation. Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand. Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence. Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco-friendly travel. Discounted Gym Membership with PureGym : Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development : Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift : Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Join our Team as a Sales Associate at Luca Faloni! Location : Piccadilly, Marylebone, Chelsea, City of London Start Date: October 2025 visit lucafaloni.com About Us LUCA FALONI is a prestigious luxury brand renowned for its exquisite made in Italy menswear. With a focus on quality and timeless elegance, we've built a loyal global customer base. As we continue to grow, we're seeking enthusiastic Sales Associates to join our retail team and help create memorable shopping experiences for our customers. Role Overview As a Sales Associate at LUCA FALONI, you will be the face of our brand, engaging with customers, and assisting them in finding the perfect pieces that match their style. Your genuine passion for fashion and outstanding customer service skills will play a pivotal role in making our store a destination for luxury seekers. Key Responsibilities Greet and assist customers in a friendly and professional manner. Provide personalised styling advice and product recommendations based on customer preferences. Create and maintain attractive visual displays that reflect the LUCA FALONI brand aesthetic. Engage with customers to build strong relationships and provide an exceptional shopping experience. Process transactions accurately and efficiently using the point-of-sale system. Assist in inventory management, including restocking and maintaining product presentation. Stay updated on product knowledge and brand information to address customer inquiries. Contribute to achieving sales targets and store goals Requirements Passion for fashion and an eye for quality and style. Strong communication and interpersonal skills. Customer-focused attitude with a desire to exceed customer expectations. Enthusiastic and approachable demeanour. Robust retail or customer service experience in luxury sector. Benefits Competitive salary Commissions and bonuses Generous employee discounts on LUCA FALONI products. Full uniform. Clear career opportunities for growth within a luxury fashion brand. Collaborative and supportive team environment. Exposure to the world of luxury fashion and craftsmanship. If you are ready to embark on a journey in luxury fashion retail and contribute to an exceptional shopping experience, we'd love to hear from you! Apply by sharing your resume and a brief cover letter highlighting your passion for fashion and customer service. We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process . We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.

We are seeking a dynamic and motivated Sales Associate to join our team, based in Oxford Streets most prestigious store, working for a luxury Stationer that’s brand is renowned for its fine craftsmanship and high-quality products. The role The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Associate, you will play a crucial role in enhancing the customer experience through effective merchandising and upselling techniques. This position requires strong organisational abilities and the capability to manage time efficiently in a fast-paced retail environment. Responsibilities Greet customers warmly and assist them in locating products. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Engage in upselling techniques to enhance sales opportunities. Maintain an organised and visually appealing sales floor through effective merchandising. Handle transactions accurately, ensuring basic math skills are utilised for cash handling. Demonstrate excellent phone etiquette when responding to customer calls. Collaborate with team members to achieve sales targets and maintain store standards. Keep up-to-date with product knowledge to assist customers effectively. Could this be you? Proficiency in English is essential; bilingual or multilingual abilities are highly desirable. Strong communication skills with the ability to engage effectively with customers. Basic math skills for handling transactions and inventory management. Excellent time management skills to prioritise tasks efficiently. Organisational skills to maintain an orderly work environment. Previous experience in retail or sales is advantageous but not mandatory. A keen interest in merchandising and visual presentation is preferred. Join our team as a Sales Associate and contribute to creating a welcoming shopping experience for our customers!

About Us: 24 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way. You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s. You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience. You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops. You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss. You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: Basic Product Knowledge involves understanding the features, benefits, and products available in the store. POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: Reflects the aesthetic of Moss through personal style and presentation. Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand. Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence. Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: Employee Discount: 70% discount across all our stores. Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month. Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus. Season Ticket Loan: Financial support for commuting. Cycle to Work Scheme: Encouraging eco-friendly travel. Discounted Gym Membership with PureGym : Promoting physical health and fitness. Life Insurance: Providing peace of mind for colleagues. Ongoing Development : Tailored to suit your career ambitions from day one. Access to Moss Learning: An online learning platform for skill enhancement. Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates. New Baby Gift : Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search LifeatMoss or TailorYourCareer on LinkedIn

We are seeking a dynamic and motivated Sales Associate to join our team, based in Oxford Streets most prestigious store, working for a luxury Stationer that’s brand is renowned for its fine craftsmanship and high-quality products. The role The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Associate, you will play a crucial role in enhancing the customer experience through effective merchandising and upselling techniques. This position requires strong organisational abilities and the capability to manage time efficiently in a fast-paced retail environment. Responsibilities Greet customers warmly and assist them in locating products. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Engage in upselling techniques to enhance sales opportunities. Maintain an organised and visually appealing sales floor through effective merchandising. Handle transactions accurately, ensuring basic math skills are utilised for cash handling. Demonstrate excellent phone etiquette when responding to customer calls. Collaborate with team members to achieve sales targets and maintain store standards. Keep up-to-date with product knowledge to assist customers effectively. Could this be you? Proficiency in English is essential; bilingual or multilingual abilities are highly desirable. Strong communication skills with the ability to engage effectively with customers. Basic math skills for handling transactions and inventory management. Excellent time management skills to prioritise tasks efficiently. Organisational skills to maintain an orderly work environment. Previous experience in retail or sales is advantageous but not mandatory. A keen interest in merchandising and visual presentation is preferred. Join our team as a Sales Associate and contribute to creating a welcoming shopping experience for our customers!

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Key Responsibilities Service for Sales: Provides service excellence to maximise sales Is visible on the floor Acknowledges all customers to the department Engages with customers by approaching them and initiating conversation Asks open ended questions to establish customer needs Confidently demonstrates product knowledge Maximises sale by offering additional products and services Overcomes objections by offering alternatives Operates till efficiently Informs customer of current events and promotions Takes every opportunity to promote and open Liberty Loyalty Card Takes personal responsibility for ensuing customer problems are resolved Creates further selling opportunities by taking customer details and contacting them to give them a reason to return Knowledge, Skills and Abilities Excels in achieving personal goals Consistently delivers a great performance Has a strong customer centric focus Works well with others. Demonstrates a real drive for excellence Up to date with current trends and relevant brands.

I am seeking a dynamic and passionate Sales Associate to join a London flagship boutique. This role offers the exciting opportunity to deliver exceptional client experiences while contributing to the creative visual presentation that brings our luxury lifestyle collections to life. Key Responsibilities Deliver an elevated, personalised level of client service, reflecting the values and spirit of the brand. Take ownership of daily product presentation, ensuring the shop floor is consistently immaculate, cohesive, and visually engaging. Share product knowledge and styling inspiration with clients, connecting visual storytelling with an exceptional sales experience. Consistently achieve and exceed individual and store sales goals, contributing to the overall success of the flagship. Stay informed on market trends, competitor activity, and visual standards to ensure the store remains an industry benchmark. About You Previous experience in a luxury or premium retail environment. Excellent communication and interpersonal skills, with a natural ability to build meaningful relationships with clients. Confident, organised, and proactive, with a flexible approach and ability to thrive in a fast-paced flagship setting.