981 Global Service jobs in the United Kingdom

Global Service Delivery Manager | Fully Remote | Global Humanitarian Charity

An exciting opportunity for a leading, global humanitarian charity that makes a huge impact for the most vulnerable worldwide.

As a Global Service Delivery Manager, you will lead high-quality, efficient technology service delivery for their worldwide operations.

This includes developing strategic service plans, monitoring SLAs/KPIs, managing risks, maintaining service documentation, and acting as the escalation point for incidents, helping to ensure critical services support their mission.

You will proactively assess service delivery data and trends to identify inefficiencies, risks, and opportunities for improvement.

This includes the Identification of root causes of recurring service issues and owning the implementation of long-term resolutions

Must have skills and experience:

• Must have experience as a Service Delivery Manager and service delivery of SaaS/Cloud business applications
• ITIL framework, risk management, root cause analysis, incident resolution and problem management
• Proactively assessing service delivery data and trends to uncover inefficiencies, risks and improvement opportunities
• Proven leadership skills in a matrix environment
• Strong communication skills with the ability to engage diverse stakeholders
• Jira and Power BI tools to analyse operational data and generate insights
• Creating and maintaining service documentation, including service definitions, catalogues and work orders
• Driving IT service delivery forward and supporting the organisation's move towards innovation and automation
• Multi-national organisations with geographically dispersed teams (highly desirable)

On offer is £60k, 100% remote with great benefits, including 32 days' holiday, gym membership, a generous pension, and more.

If you fit the profile and would like to learn more, apply ASAP.

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Global Service Delivery Lead - Payroll Location: Gray’s Inn Road, London Full time/Permanent LI-Hybrid LI-EH2 LI-KantarMedia This is a full-time permanent position, based in our London office. We operate in a hybrid capacity and require 2 days in the office. All applicants must have the legal right to live and work in the UK. Role Description: Kantar Media is seeking an organised, proactive, and driven individual to join the HR Team. You will play a key role in ensuring efficient service delivery and providing high-quality, timely, and proactive HR Lifecycle support across the organisation. In some regions you may also be involved in supporting the set-up of HR Processes and systems. This is a fantastic opportunity for someone looking to expand their HR journey, who is passionate about ensuring excellence I employee support, data accuracy and and supporting colleagues, process-driven, and detail-oriented. If you thrive in a dynamic environment and seek growth in the HR field, this role offers great potential. Role Responsibilities: Liaise with external payroll providers to manage timely and accurate payroll across Europe and Asia. Oversee international payroll operations, ensuring compliance with local tax and labor regulations. Manage the full employee lifecycle, including onboarding, payroll, benefits, and offboarding. Maintain and update HRIS systems, ensuring data accuracy and supporting reporting needs. Ensure HR operations comply with company policies and local labor laws. Act as a primary contact for employee queries on payroll, benefits, and HR policies. Support internal and external audits with required HR documentation. Facilitate smooth payroll transitions during employee onboarding/offboarding. Support benefits administration and resolve related employee and manager queries. Maintain accurate and secure employee records and sensitive information. Assist managers and HRBPs with employee relations, including documentation and case management. Coordinate training and development initiatives across the organization. Provide recruitment support, including sourcing and screening in local languages as needed. Required: Excellent communication skills, both written and verbal, with the ability to effectively engage with employees and stakeholders at all levels across different regions. 2–3 years of experience working in a global HR or People Operations role, supporting international payroll, benefits, and compliance across multiple countries. Proven experience managing or supporting end-to-end payroll processes and benefits administration, ensuring alignment with local legislation and global standards. Strong ability to establish, uphold, and continuously improve high service standards, ensuring consistency and excellence across all HR operations. Proficient in using HR and payroll systems such as Workday, ServiceNow, Jira, or ADP, with the ability to troubleshoot, optimise usage, and train others when needed. Demonstrates a strong personal drive for continuous improvement and operational efficiency, contributing fresh ideas and identifying areas for process enhancement. A collaborative team player with the ability to build strong working relationships and influence stakeholders in a cross-functional, multicultural environment. Meticulous attention to detail and a commitment to accuracy in data management, reporting, and documentation. Solid understanding of SLA management, ensuring timely and high-quality service delivery in line with agreed standards. Comfortable interpreting and analysing HR and payroll data to support informed decision-making and reporting needs. Confident in creating and delivering clear, engaging presentations to share insights, recommendations, or project updates with key stakeholders. At Kantar Media we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Global Service Delivery Lead - Payroll Location: Gray’s Inn Road, London Full time/Permanent LI-Hybrid LI-EH2 LI-KantarMedia This is a full-time permanent position, based in our London office. We operate in a hybrid capacity and require 2 days in the office. All applicants must have the legal right to live and work in the UK. Role Description: Kantar Media is seeking an organised, proactive, and driven individual to join the HR Team. You will play a key role in ensuring efficient service delivery and providing high-quality, timely, and proactive HR Lifecycle support across the organisation. In some regions you may also be involved in supporting the set-up of HR Processes and systems. This is a fantastic opportunity for someone looking to expand their HR journey, who is passionate about ensuring excellence I employee support, data accuracy and and supporting colleagues, process-driven, and detail-oriented. If you thrive in a dynamic environment and seek growth in the HR field, this role offers great potential. Role Responsibilities: Liaise with external payroll providers to manage timely and accurate payroll across Europe and Asia. Oversee international payroll operations, ensuring compliance with local tax and labor regulations. Manage the full employee lifecycle, including onboarding, payroll, benefits, and offboarding. Maintain and update HRIS systems, ensuring data accuracy and supporting reporting needs. Ensure HR operations comply with company policies and local labor laws. Act as a primary contact for employee queries on payroll, benefits, and HR policies. Support internal and external audits with required HR documentation. Facilitate smooth payroll transitions during employee onboarding/offboarding. Support benefits administration and resolve related employee and manager queries. Maintain accurate and secure employee records and sensitive information. Assist managers and HRBPs with employee relations, including documentation and case management. Coordinate training and development initiatives across the organization. Provide recruitment support, including sourcing and screening in local languages as needed. Required: Excellent communication skills, both written and verbal, with the ability to effectively engage with employees and stakeholders at all levels across different regions. 2–3 years of experience working in a global HR or People Operations role, supporting international payroll, benefits, and compliance across multiple countries. Proven experience managing or supporting end-to-end payroll processes and benefits administration, ensuring alignment with local legislation and global standards. Strong ability to establish, uphold, and continuously improve high service standards, ensuring consistency and excellence across all HR operations. Proficient in using HR and payroll systems such as Workday, ServiceNow, Jira, or ADP, with the ability to troubleshoot, optimise usage, and train others when needed. Demonstrates a strong personal drive for continuous improvement and operational efficiency, contributing fresh ideas and identifying areas for process enhancement. A collaborative team player with the ability to build strong working relationships and influence stakeholders in a cross-functional, multicultural environment. Meticulous attention to detail and a commitment to accuracy in data management, reporting, and documentation. Solid understanding of SLA management, ensuring timely and high-quality service delivery in line with agreed standards. Comfortable interpreting and analysing HR and payroll data to support informed decision-making and reporting needs. Confident in creating and delivering clear, engaging presentations to share insights, recommendations, or project updates with key stakeholders. At Kantar Media we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Job Title: Global Service Delivery Lead - Payroll

Location: Gray’s Inn Road, London

Full time/Permanent

#LI-Hybrid #LI-EH2 #LI-KantarMedia

This is a full-time permanent position, based in our London office. We operate in a hybrid capacity and require 2 days in the office. All applicants must have the legal right to live and work in the UK.

Role Description:

Kantar Media is seeking an organised, proactive, and driven individual to join the HR Team. You will play a key role in ensuring efficient service delivery and providing high-quality, timely, and proactive HR Lifecycle support across the organisation. In some regions you may also be involved in supporting the set-up of HR Processes and systems. This is a fantastic opportunity for someone looking to expand their HR journey, who is passionate about ensuring excellence I employee support, data accuracy and and supporting colleagues, process-driven, and detail-oriented. If you thrive in a dynamic environment and seek growth in the HR field, this role offers great potential.

Role Responsibilities:

• Liaise with external payroll providers to manage timely and accurate payroll across Europe and Asia.
• Oversee international payroll operations, ensuring compliance with local tax and labor regulations.
• Manage the full employee lifecycle, including onboarding, payroll, benefits, and offboarding.
• Maintain and update HRIS systems, ensuring data accuracy and supporting reporting needs.
• Ensure HR operations comply with company policies and local labor laws.
• Act as a primary contact for employee queries on payroll, benefits, and HR policies.
• Support internal and external audits with required HR documentation.
• Facilitate smooth payroll transitions during employee onboarding/offboarding.
• Support benefits administration and resolve related employee and manager queries.
• Maintain accurate and secure employee records and sensitive information.
• Assist managers and HRBPs with employee relations, including documentation and case management.
• Coordinate training and development initiatives across the organization.
• Provide recruitment support, including sourcing and screening in local languages as needed.

Required:

• Excellent communication skills, both written and verbal, with the ability to effectively engage with employees and stakeholders at all levels across different regions.
• 2–3 years of experience working in a global HR or People Operations role, supporting international payroll, benefits, and compliance across multiple countries.
• Proven experience managing or supporting end-to-end payroll processes and benefits administration, ensuring alignment with local legislation and global standards.
• Strong ability to establish, uphold, and continuously improve high service standards, ensuring consistency and excellence across all HR operations.
• Proficient in using HR and payroll systems such as Workday, ServiceNow, Jira, or ADP, with the ability to troubleshoot, optimise usage, and train others when needed.
• Demonstrates a strong personal drive for continuous improvement and operational efficiency, contributing fresh ideas and identifying areas for process enhancement.
• A collaborative team player with the ability to build strong working relationships and influence stakeholders in a cross-functional, multicultural environment.
• Meticulous attention to detail and a commitment to accuracy in data management, reporting, and documentation.
• Solid understanding of SLA management, ensuring timely and high-quality service delivery in line with agreed standards.
• Comfortable interpreting and analysing HR and payroll data to support informed decision-making and reporting needs.
• Confident in creating and delivering clear, engaging presentations to share insights, recommendations, or project updates with key stakeholders.

At Kantar Media we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

Job Title: Global Service Delivery Lead - Payroll

Location: Gray’s Inn Road, London

Full time/Permanent

#LI-Hybrid #LI-EH2 #LI-KantarMedia

This is a full-time permanent position, based in our London office. We operate in a hybrid capacity and require 2 days in the office. All applicants must have the legal right to live and work in the UK.

Role Description:

Kantar Media is seeking an organised, proactive, and driven individual to join the HR Team. You will play a key role in ensuring efficient service delivery and providing high-quality, timely, and proactive HR Lifecycle support across the organisation. In some regions you may also be involved in supporting the set-up of HR Processes and systems. This is a fantastic opportunity for someone looking to expand their HR journey, who is passionate about ensuring excellence I employee support, data accuracy and and supporting colleagues, process-driven, and detail-oriented. If you thrive in a dynamic environment and seek growth in the HR field, this role offers great potential.

Role Responsibilities:

• Liaise with external payroll providers to manage timely and accurate payroll across Europe and Asia.
• Oversee international payroll operations, ensuring compliance with local tax and labor regulations.
• Manage the full employee lifecycle, including onboarding, payroll, benefits, and offboarding.
• Maintain and update HRIS systems, ensuring data accuracy and supporting reporting needs.
• Ensure HR operations comply with company policies and local labor laws.
• Act as a primary contact for employee queries on payroll, benefits, and HR policies.
• Support internal and external audits with required HR documentation.
• Facilitate smooth payroll transitions during employee onboarding/offboarding.
• Support benefits administration and resolve related employee and manager queries.
• Maintain accurate and secure employee records and sensitive information.
• Assist managers and HRBPs with employee relations, including documentation and case management.
• Coordinate training and development initiatives across the organization.
• Provide recruitment support, including sourcing and screening in local languages as needed.

Required:

• Excellent communication skills, both written and verbal, with the ability to effectively engage with employees and stakeholders at all levels across different regions.
• 2–3 years of experience working in a global HR or People Operations role, supporting international payroll, benefits, and compliance across multiple countries.
• Proven experience managing or supporting end-to-end payroll processes and benefits administration, ensuring alignment with local legislation and global standards.
• Strong ability to establish, uphold, and continuously improve high service standards, ensuring consistency and excellence across all HR operations.
• Proficient in using HR and payroll systems such as Workday, ServiceNow, Jira, or ADP, with the ability to troubleshoot, optimise usage, and train others when needed.
• Demonstrates a strong personal drive for continuous improvement and operational efficiency, contributing fresh ideas and identifying areas for process enhancement.
• A collaborative team player with the ability to build strong working relationships and influence stakeholders in a cross-functional, multicultural environment.
• Meticulous attention to detail and a commitment to accuracy in data management, reporting, and documentation.
• Solid understanding of SLA management, ensuring timely and high-quality service delivery in line with agreed standards.
• Comfortable interpreting and analysing HR and payroll data to support informed decision-making and reporting needs.
• Confident in creating and delivering clear, engaging presentations to share insights, recommendations, or project updates with key stakeholders.

At Kantar Media we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

RCH are looking for a Customer Relations Manager to work at Manton Heights Care Centre, based in Bedford.

Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.

Main duties will be;

• To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
• To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
• To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
• Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in

About You:

• Proven experience in a senior sales and marketing role within the care sector is essential
• Strong understanding of the private care market
• Exceptional leadership, communication, and relationship-building skills
• Strategic thinker with a results-driven mindset
• Willingness to travel across the specified regions

Why Join Us?

• Work with a supportive and forward-thinking team

RCH are looking for a Customer Relations Manager to work at Woodlands Care Centre, based in Central Cambridge

Responsible for ensuring occupancy targets and AWF targets are met by delivering a comprehensive Sales and Marketing plan which contains a blend of managing the care seeker journey to increase occupancy, generating good news stories to support the homes visibility and also managing the social media platform to engage with families and care seekers.

Main duties will be;

• To plan and deliver the sales & marketing strategy for the care home which will contain a blend of activity ranging from meeting and influencing partners in the community to delivering the social media strategy.
• To be responsible for inputting accurate information on Care HQ (CRM system) and to manage the care seeker journey, such as visits to the home and follow-ups. Thus, ensuring the sales cycles is achieving the required conversion rates.
• To deliver Sales & Marketing events, preparation and co-ordination of the event in-line with the Sales and Marketing Toolkit (SOP).
• Managing the move in process in conjunction with the General Manager and ensuring the process is a smooth, seamless transition from choice to move in

About You:

• Proven experience in a senior sales and marketing role within the care sector is essential
• Strong understanding of the private care market
• Exceptional leadership, communication, and relationship-building skills
• Strategic thinker with a results-driven mindset
• Willingness to travel across the specified regions

Why Join Us?

• Work with a supportive and forward-thinking team

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Customer Relations Manager to help us achieve our goals.

At Newton House and Milngavie Manor the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations.

Our luxury care home provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

We offer our colleagues:

• Competitive salary and benefits package including bonus / commission. This role is paying £73500 OTE.
• 25 days holiday (plus Bank Holidays).
• A supportive and collaborative working environment.
• Opportunities for professional development and training.
• Access to high street discounts via our mobile friendly HapiApp benefits platform
• Workplace pension
• Free onsite parking available
• Unlimited Refer a Friend Bonus - up to £750 per referral - T&Cs apply*
• Employee Assistance Programme, occupational health support and wellbeing services

What you'll be doing:

We're looking for someone who can organise people, liaise with internal and external stakeholders at all levels, always leaving a positive and professional impression on our future residents and their families.

• Manage sales enquiries to maximise sales and occupancy of the care home.
• Host prospective customer visits, complete follow up calls, identifying key referral groups.
• Support the development of the marketing strategy to support the Group Sales Team.
• Develop and maintain a high profile within the local community to promote the care home.
• Maximise profit performance of sales to meet or exceed targets.
• Deal with all relevant admin such as effective budgetary controls and preparation of sales management reports.
• Above all, you'll be an ambassador of our brand and always show courtesy and respect to residents and relatives.

Could you be part of our team?

The successful applicant will have:

• Possess demonstrable experience working in a similar sales role, with healthcare industry.
• Sales and Customer service experience is essential in a face to face or business to customer capacity.
• Engaging stakeholder relationship skills
• Experience working with multidisciplinary teams to support project delivery.
• Be decisive, self-motivated, proactive, flexible, and adaptable.

Join us at Glasgow's premium care home's

Newton House and Milngavie Manor are part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

Customer Relations Manager

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Customer Relations Manager

Care Home: The Belmont

Hours per week: 40 hours per week

Salary: 50,000 per annum plus commission

About the role:

We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.

The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

Benefits of working with Sanders Senior Living:

• 28 days Paid Holiday
• Pension Scheme
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing, paid training
• Free DBS Check and uniform
• Opportunities to progress your career within the company
• Free, on-site parking
• Employee of the Month awards

About you:

We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.

About Sanders Senior Living:

Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.

Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.