20 Golf Courses jobs in the United Kingdom

About Get Golfing

Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. 

Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see:

Role Purpose

The Golf Operations Assistant will support the Gold Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing’s golf management software, ‘Golf Manager’, to ensure a high-quality experience for the club’s members, guests and visitors.

Overall Responsibilities

• Daily Golf Operations

Optimise tee-time reservations to maximise revenues, ensure efficient course flow and an optimal customer experience, including implementing Get Golfing’s ‘pairing up’ policy in maximise playing opportunities. Monitor pace of play and assist in enforcing course policies.

• Golf Retail

Contribute to the companies golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms.

• Deliver Exceptional Customer Service

Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience.

• Administrative Support

Process payments, memberships, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales.

Assist with reporting and documentation as needed whilst.

Requirements

Skills & Knowledge

• Experience in golf operations management.
• Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues.
• Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints.
• Genuine passion for golf, coupled with a deep understanding of the game, rules, and overall industry landscape.
• Proficiency in ‘Golf Manager’ software and Microsoft Office Suite
• Strong organisational, customer and problem-solving skills to handle multiple tasks and prioritise effectively.
• Excellent influencing and interpersonal skills

Approach

• A passion for golf and a basic knowledge of the sport.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Good communication and interpersonal skills to interact with golfers and staff members.
• Basic computer skills and familiarity with golf management systems.
• Flexibility to work shifts, including weekends and holidays.

Benefits

• Pension Plans
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme

If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward-thinking golf club, we would love to hear from you!

Shift patterns would vary across the week from 5.30am through until 9pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.

About Get Golfing

Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. 

Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see:

Role Purpose

Mill Green Golf Club, based in Hatfield, is looking for a Golf Operations Manager to join the team. The Golf Operations Manager will ensure a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Manager will be responsible for managing the Golf Operations Assistants, most of which will be on zero hours/casual contracts, and ensuring optimal use of Get Golfing’s golf management software, ‘Golf Manager’, to ensure a high-quality experience for the club’s members, guests and visitors.

• Oversee Daily Golf Operations

Manage all aspects of daily golf operations, optimise tee-time reservations to maximise revenues, ensure efficient course flow and an optimal customer experience, including implementing Get Golfing’s ‘pairing up’ policy in maximise playing opportunities.

• Golf Retail

Maintain and oversee the golf shop inventory, ensuring an appropriate selection of merchandise, apparel, and equipment. Supervise the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms.

• Deliver Exceptional Customer Service

Lead, train, and supervise the golf operations team, including (where relevant) golf operations assistants, marshals, and starters , to provide the appropriate level of service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience.

• Golf Days & Societies

Manage the golf day and society experience, ensuring societies receive value for money and their golf rounds are managed in an optimal way to increase the number of repeat bookings. Take the opportunity to rent buggies, trolleys, and clubs, and sell balls and other retail items where possible.

• Member Engagement

Be a first point of contact for the club members. Manage regular communication through various channels including Whatsapp, email newsletters and app notifications. Collaborate with the General Manager in creating, planning and co-ordinating events, dinners, and competitions to continuously develop and improve the member experience. Work closely with the Captains/Competition Committee to help organise and run member competitions across all categories (e.g. men’s, ladies & seniors)

• Financial Management & Revenue Optimisation

Monitor and analyse financial performance, including green fees, item hire, retail sales and importantly labour. Prepare, manage, and adhere to monthly sales and overhead budgets, implementing cost-saving strategies without compromising service quality. Identify opportunities for increasing profitability through operational efficiencies.

Requirements

Skills & Knowledge

• Proven in depth experience in golf operations management.

• Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues.
• Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints.
• Genuine passion for golf, coupled with a deep understanding of the game, rules, and overall industry landscape.
• Proficiency in ‘Golf Manager’ software and Microsoft Office Suite, with the ability to leverage technology for efficient operations and submission of reports.
• Strong organisational, customer and problem-solving skills to handle multiple tasks and prioritise effectively.
• Competence to influence site performance through effective P&L management 
• Excellent influencing and interpersonal skills
• Strong evidence-based decision-making ability to manage team and grow revenue.

Approach

• Proactive and results-oriented, with the ability to think strategically and act decisively
• Ability to work independently and make effective decisions
• Flexible schedule, ability to work evenings, weekends and bank holidays as needed
• A strong work ethic and understanding of the demands of golf management. 
• The ability to manage time effectively and to prioritise actions
• Strong ability to convey important messages, often through effective story telling

Benefits

• Bonus/commission scheme OTE £33,000
• Pension Plans
• Work From Home
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme

• Extensive experience in golf course management or a similar high-level operations role within the leisure and sports industry.
• Deep knowledge of agronomy, turfgrass science, and horticultural best practices.
• Proven ability to manage budgets, resources, and staff effectively.
• Strong leadership, communication, and problem-solving skills.
• Experience with irrigation systems, pest and disease management.
• Familiarity with environmental sustainability practices in groundskeeping.
• Ability to work independently, manage time efficiently, and make sound decisions remotely.
• Bachelor's degree in Turf Management, Horticulture, Business Administration, or a related field is preferred.
• A passion for golf and commitment to delivering exceptional operational standards.

• Oversee all aspects of golf course operations, including course maintenance, play management, and tee time scheduling.
• Manage the golf shop, ensuring efficient inventory management, merchandising, and sales performance.
• Develop and implement strategic initiatives to enhance the golfer experience and drive revenue.
• Lead and develop a high-performing team, including golf professionals, groundskeepers, and retail staff.
• Ensure exceptional customer service standards are maintained across all golf operations.
• Manage relationships with golf professionals, tournament organizers, and external partners.
• Oversee the planning and execution of golf events, tournaments, and corporate outings.
• Implement and enforce club policies and procedures related to golf operations.
• Manage the golf operations budget, controlling costs and maximizing profitability.
• Collaborate with other departments to ensure a cohesive and positive overall guest experience.
• Stay informed about industry trends and best practices in golf course and club management.

• Bachelor's degree in Hospitality Management, Sports Management, Business Administration, or a related field; PGA certification highly desirable.
• Minimum of 7 years of progressive experience in golf operations management, with a strong focus on customer service and operational efficiency.
• Proven track record in managing golf course staff, budgets, and P&L.
• In-depth knowledge of golf course maintenance practices and agronomy.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of golf retail, merchandising, and inventory management.
• Experience in planning and executing successful golf events and tournaments.
• Proficiency in golf management software (e.g., Clubessential, Jonas).
• A passion for golf and a commitment to providing an outstanding member and guest experience.

• Direct and manage the day-to-day operations of the golf course, clubhouse facilities, and pro shop.
• Lead, train, and mentor a team of golf professionals, starters, marshals, and grounds staff.
• Develop and implement strategic plans to enhance the golfer experience, increase membership satisfaction, and attract new clientele.
• Manage the golf calendar, including booking systems, tee time allocations, tournaments, and corporate events.
• Oversee the pro shop operations, including inventory management, merchandising, and sales of golf equipment and apparel.
• Ensure the highest standards of course presentation and playability, coordinating closely with the Head Greenkeeper.
• Develop and manage the annual golf operations budget, controlling expenses and maximizing revenue streams.
• Implement and enforce club policies, rules, and regulations, ensuring a safe and enjoyable environment for all.
• Collaborate with marketing and sales teams to promote golf events, membership packages, and facility usage.
• Manage relationships with suppliers, vendors, and external partners.
• Address member and guest inquiries, concerns, and feedback promptly and professionally.
• Stay abreast of industry trends, best practices, and innovations in golf operations management.
• Maintain compliance with all relevant health, safety, and environmental regulations.
• Contribute to the overall strategic direction and success of the golf club.

• Extensive experience in golf operations management, sports management, or a related hospitality leadership role.
• A strong understanding of golf course maintenance, tournament operations, and club management principles.
• Demonstrated leadership and team management skills, with the ability to motivate and develop staff.
• Excellent customer service and interpersonal skills, with a commitment to providing an exceptional guest experience.
• Proven financial acumen, including budgeting, forecasting, and revenue management experience.
• Strong organizational and project management skills, with the ability to multitask effectively.
• Proficiency in golf management software (e.g., Jonas, Lightspeed) and Microsoft Office Suite.
• A passion for golf and a deep understanding of the game and its culture.
• Excellent communication and problem-solving abilities.
• Ability to work flexible hours, including weekends and holidays, as required by the demands of the golf season.
• Relevant professional certifications (e.g., PGA affiliation) are advantageous.
• Bachelor's degree in Hospitality Management, Sports Management, Business Administration, or a related field is preferred.

• Direct and manage all aspects of golf operations, including course maintenance, player services, and the pro shop.
• Develop and implement strategies to increase rounds played, membership, and revenue from all golf-related activities.
• Oversee the management and scheduling of golf tournaments, events, and corporate outings.
• Lead, train, and motivate the golf operations team, including marshals, starter staff, and pro shop personnel.
• Ensure the highest standards of course presentation, playability, and safety.
• Manage the golf budget, financial performance, and inventory for the pro shop and equipment.
• Develop and implement marketing and promotional plans for golf offerings.
• Cultivate strong relationships with members, guests, and stakeholders.
• Ensure compliance with all club policies, procedures, and relevant regulations.
• Monitor industry trends and best practices to continuously improve the golf experience.
• Manage relationships with golf equipment suppliers and service providers.
• Contribute to the overall strategic direction of the leisure resort.

• Proven experience in golf operations management, with a strong understanding of course management principles.
• Demonstrated leadership and team management capabilities.
• Excellent knowledge of golf rules, etiquette, and tournament operations.
• Strong business acumen, including financial management, budgeting, and sales skills.
• Experience in marketing and customer relationship management.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• A passion for golf and delivering exceptional customer service.
• Relevant certifications or qualifications in golf management are desirable.
• Proficiency in golf management software and POS systems.

• Develop and implement strategic plans to grow golf participation, revenue, and customer satisfaction.
• Oversee the daily operations of the golf course, including course maintenance standards, tee time management, and player services.
• Manage the golf retail operation (pro shop), including inventory, merchandising, and sales targets.
• Supervise and train golf operations staff, including golf professionals, marshals, and starter personnel.
• Ensure high standards of customer service are maintained across all golf-related activities.
• Develop and execute marketing initiatives to attract new members and tournament business.
• Manage budgets for golf operations, ensuring financial targets are met.
• Liaise with the greenkeeping team to ensure the golf course is maintained to the highest standards.
• Organize and manage golf tournaments, events, and corporate bookings.
• Oversee F&B services within the golf clubhouse, collaborating with the F&B management.
• Stay abreast of industry trends and best practices in golf operations and leisure management.

• Proven experience in golf operations management or a similar role within the leisure and sports industry.
• In-depth knowledge of golf operations, course management, and golf retail.
• Strong leadership, team management, and interpersonal skills.
• Excellent business acumen and financial management capabilities.
• Experience in marketing and event management within the sports sector.
• Strong customer service orientation and a commitment to delivering exceptional experiences.
• Ability to work flexible hours, including weekends and holidays, as required by the nature of the business.
• Proficiency in golf management software and MS Office Suite.
• A PGA qualification or equivalent is highly desirable.
• Based in or willing to commute regularly to **Portsmouth, Hampshire, UK**, with some remote work flexibility.