84 Golf Courses jobs in the United Kingdom

About Get Golfing

Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. 

Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see:

Role Purpose

The Golf Operations Assistant will support the Gold Operations Manager in ensuring a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Assistant will be responsible for maintaining Get Golfing’s golf management software, ‘Golf Manager’, to ensure a high-quality experience for the club’s members, guests and visitors.

Overall Responsibilities

• Daily Golf Operations

Optimise tee-time reservations to maximise revenues, ensure efficient course flow and an optimal customer experience, including implementing Get Golfing’s ‘pairing up’ policy in maximise playing opportunities. Monitor pace of play and assist in enforcing course policies.

• Golf Retail

Contribute to the companies golf retail, ensuring that the shop inventory is well presented. Ensure the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms.

• Deliver Exceptional Customer Service

Provide excellent customer service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience.

• Administrative Support

Process payments, memberships, and tournament entries using the golf management system. Maintain accurate records of reservations, equipment rentals, and sales.

Assist with reporting and documentation as needed whilst.

Requirements

Skills & Knowledge

• Experience in golf operations management.
• Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues.
• Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints.
• Genuine passion for golf, coupled with a deep understanding of the game, rules, and overall industry landscape.
• Proficiency in ‘Golf Manager’ software and Microsoft Office Suite
• Strong organisational, customer and problem-solving skills to handle multiple tasks and prioritise effectively.
• Excellent influencing and interpersonal skills

Approach

• A passion for golf and a basic knowledge of the sport.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Good communication and interpersonal skills to interact with golfers and staff members.
• Basic computer skills and familiarity with golf management systems.
• Flexibility to work shifts, including weekends and holidays.

Benefits

• Pension Plans
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme

If you would like to join our team, are passionate about golf and customer service and can bring your style and expertise to our forward-thinking golf club, we would love to hear from you!

Shift patterns would vary across the week from 5.30am through until 9pm with split shifts of early and later starts throughout the summer with shifts across the year dependent on sunlight and weather.

About Get Golfing

Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves. 

Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see:

Role Purpose

Mill Green Golf Club, based in Hatfield, is looking for a Golf Operations Manager to join the team. The Golf Operations Manager will ensure a smooth and efficient operation for all users of the golf course, ensuring attentive and efficient service while enhancing the overall customer and member experience. The Golf Operations Manager will be responsible for managing the Golf Operations Assistants, most of which will be on zero hours/casual contracts, and ensuring optimal use of Get Golfing’s golf management software, ‘Golf Manager’, to ensure a high-quality experience for the club’s members, guests and visitors.

• Oversee Daily Golf Operations

Manage all aspects of daily golf operations, optimise tee-time reservations to maximise revenues, ensure efficient course flow and an optimal customer experience, including implementing Get Golfing’s ‘pairing up’ policy in maximise playing opportunities.

• Golf Retail

Maintain and oversee the golf shop inventory, ensuring an appropriate selection of merchandise, apparel, and equipment. Supervise the upkeep and maintenance of golf buggies, rental clubs, and other essential equipment, ensuring they remain in excellent working condition. At all times ensure buggy rentals have signed liability forms.

• Deliver Exceptional Customer Service

Lead, train, and supervise the golf operations team, including (where relevant) golf operations assistants, marshals, and starters , to provide the appropriate level of service to all members and guests. Address customer inquiries, concerns, and complaints professionally, ensuring prompt resolution of any issues to maintain high levels of integrity. Take the lead on fostering a welcoming and inclusive environment that enhances the overall clubhouse and golfing experience.

• Golf Days & Societies

Manage the golf day and society experience, ensuring societies receive value for money and their golf rounds are managed in an optimal way to increase the number of repeat bookings. Take the opportunity to rent buggies, trolleys, and clubs, and sell balls and other retail items where possible.

• Member Engagement

Be a first point of contact for the club members. Manage regular communication through various channels including Whatsapp, email newsletters and app notifications. Collaborate with the General Manager in creating, planning and co-ordinating events, dinners, and competitions to continuously develop and improve the member experience. Work closely with the Captains/Competition Committee to help organise and run member competitions across all categories (e.g. men’s, ladies & seniors)

• Financial Management & Revenue Optimisation

Monitor and analyse financial performance, including green fees, item hire, retail sales and importantly labour. Prepare, manage, and adhere to monthly sales and overhead budgets, implementing cost-saving strategies without compromising service quality. Identify opportunities for increasing profitability through operational efficiencies.

Requirements

Skills & Knowledge

• Proven in depth experience in golf operations management.

• Exceptional customer service and communication skills, ensuring positive interactions with members, guests, visitors, and colleagues.
• Strong customer engagement skills, ability to build strong working relationships and resolve issues and complaints.
• Genuine passion for golf, coupled with a deep understanding of the game, rules, and overall industry landscape.
• Proficiency in ‘Golf Manager’ software and Microsoft Office Suite, with the ability to leverage technology for efficient operations and submission of reports.
• Strong organisational, customer and problem-solving skills to handle multiple tasks and prioritise effectively.
• Competence to influence site performance through effective P&L management 
• Excellent influencing and interpersonal skills
• Strong evidence-based decision-making ability to manage team and grow revenue.

Approach

• Proactive and results-oriented, with the ability to think strategically and act decisively
• Ability to work independently and make effective decisions
• Flexible schedule, ability to work evenings, weekends and bank holidays as needed
• A strong work ethic and understanding of the demands of golf management. 
• The ability to manage time effectively and to prioritise actions
• Strong ability to convey important messages, often through effective story telling

Benefits

• Bonus/commission scheme OTE £33,000
• Pension Plans
• Work From Home
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme

• Develop and execute comprehensive agronomic plans for all golf course areas.
• Manage and direct the work of the groundskeeping team, including hiring, training, and performance evaluation.
• Oversee the budget for course maintenance, ensuring fiscal responsibility and cost-effectiveness.
• Monitor course conditions daily and implement appropriate maintenance practices to ensure optimal playability and presentation.
• Implement and manage irrigation systems to ensure efficient water usage and turf health.
• Ensure compliance with all health, safety, and environmental regulations.
• Collaborate with club management and committees to align course operations with club objectives.
• Manage relationships with external vendors and suppliers for equipment, materials, and services.
• Stay abreast of the latest trends and technologies in turfgrass management and golf operations.
• Contribute to strategic planning for course improvements and capital projects.

• Bachelor's degree in Horticulture, Agronomy, Turfgrass Science, or a related field.
• Minimum of 5-7 years of experience in golf course management.
• Proven leadership and team management skills.
• Strong understanding of turfgrass physiology, soil science, and pest/disease management.
• Experience with irrigation systems and maintenance equipment.
• Proficiency in budget management and financial reporting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and remotely, with strong organizational and time management abilities.
• Certification from a professional turfgrass management association (e.g., GCSAA) is highly desirable.

• Develop and implement operational strategies to optimize the performance of golf courses, focusing on course maintenance, F&B, retail, and events.
• Monitor key performance indicators (KPIs) for each facility, providing data-driven insights and recommendations for improvement.
• Conduct regular virtual site inspections and performance reviews with on-site management teams.
• Ensure adherence to brand standards, health and safety regulations, and environmental best practices.
• Collaborate with marketing and sales teams to develop and execute strategies for increasing revenue and member engagement.
• Manage budgets and financial performance for the assigned portfolio of golf courses, identifying cost-saving opportunities.
• Foster strong relationships with course superintendents, golf professionals, and other key stakeholders.
• Lead virtual training sessions and provide ongoing support to on-site operational teams.
• Identify and implement innovative solutions to enhance the golfer experience and operational efficiency.
• Stay current with industry trends and competitive landscape to ensure our client remains at the forefront of golf course management.

• Proven experience in golf course management or operations, with a strong understanding of agronomy, club operations, and guest services.
• Demonstrated success in managing budgets and driving operational improvements.
• Excellent leadership and communication skills, with the ability to effectively manage and motivate remote teams.
• Strong analytical and problem-solving abilities.
• Proficiency in golf management software and standard office productivity suites.
• Ability to travel occasionally for on-site visits as required (estimated 10-15%).
• A passion for the game of golf and a commitment to excellence in service delivery.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

• Extensive experience in golf course management or a similar high-level operations role within the leisure and sports industry.
• Deep knowledge of agronomy, turfgrass science, and horticultural best practices.
• Proven ability to manage budgets, resources, and staff effectively.
• Strong leadership, communication, and problem-solving skills.
• Experience with irrigation systems, pest and disease management.
• Familiarity with environmental sustainability practices in groundskeeping.
• Ability to work independently, manage time efficiently, and make sound decisions remotely.
• Bachelor's degree in Turf Management, Horticulture, Business Administration, or a related field is preferred.
• A passion for golf and commitment to delivering exceptional operational standards.

• Oversee daily golf operations, including tee time management, player assistance, and course condition monitoring.
• Manage and lead a team of golf professionals, starters, marshals, and maintenance staff, fostering a positive and high-performance culture.
• Develop and implement strategic initiatives to enhance the golfer experience and drive revenue growth.
• Manage the golf budget, including forecasting, expense control, and revenue optimization.
• Ensure the highest standards of course presentation and maintenance in coordination with the Head Greenkeeper.
• Oversee F&B operations within the clubhouse specifically related to golfers, ensuring excellent service and product quality.
• Develop and execute marketing and promotional strategies to attract new golfers and retain existing members.
• Manage relationships with key suppliers, vendors, and service providers.
• Ensure compliance with all health, safety, and environmental regulations.
• Monitor golf performance metrics, analyze trends, and report on key performance indicators to senior management.
• Organize and oversee golf events, tournaments, and corporate bookings.

• Extensive experience in golf operations management, preferably within a high-end resort or club environment.
• Proven leadership and team management skills.
• Strong understanding of golf course agronomy and maintenance practices.
• Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
• Demonstrated ability to drive sales and revenue growth within a leisure or hospitality setting.
• Exceptional customer service skills and a commitment to exceeding guest expectations.
• Strong communication, interpersonal, and problem-solving abilities.
• Knowledge of golf handicapping systems and tournament software.
• A passion for golf and a comprehensive understanding of the sport.
• Relevant golf management qualifications (e.g., PGA qualification) are advantageous.