15 Government Administration jobs in the United Kingdom

Administrative Officer

LE11 3TT Loughborough, East Midlands Loughborough University

Posted 4 days ago

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Job Description

Job Title: Administrative OfficerJob Reference: REQ250665Date Posted: Wed, 30 Jul 2025 00:00:00 GMTApplication Closing Date: Tue, 26 Aug 2025 00:00:00 GMTLocation: LoughboroughPackage: Administrative Services grade 4 from £26527 to £28381 per annum. Subject to annual pay award.

Join our Research and Innovation Office  

Full-time (37 hours) and open-ended contract.   
 

This position is eligible for Dynamic Working (part working from home, part working in the office) and Flexi-Time (core hours 10am-12noon and 2pm-4pm).  

Due to the nature of the role, fully remote working is not possible. The general University principle for Dynamic Working is that staff are on site more than they are working from home.

We have an exciting opportunity for an Administrative Officer to join the Research and Innovation Office.

The Research and Innovation Office plays a leading role in shaping and delivering the University’s research and innovation activities and provides a high quality, added value and seamless service to researchers across the research development pipeline.

The Office incorporates a number of different teams that provide support for: nurturing partnerships and collaborations; identifying and applying for funding; managing research projects and assuring compliance with policy; improving the visibility of research outputs; fostering the impact, intellectual property and commercialisation of research; and the nurturing of research leadership skills through training and skills development programmes. The Research and Innovation Office also works closely with other Professional Services across the University, notably Legal Services, Registry, Student Services, Finance and HR.

The post holder will be responsible for support for wider Research and Innovation Office, including:

  • Specific Functional Area Support –Recruitment & HR –Running recruitment campaigns, arranging and supporting interview days, processing sickness and leave details for the wider office, signposting RIO colleagues on to the central University HR team where required.
     
  • Business & General Administration – urchasing & ordering, travel and accommodation bookings for RIO team members, booking meeting rooms & catering, general point of contact within the Research and Innovation Office for both internal colleagues and external clients.

The ideal post holder will have excellent administrative and IT skills, be able to work with accuracy and attention to detail, both individually and as part of a team. Previous experience of the Clarity Travel booking portal or the iTrent HR management system are desirable, but not essential as training will be given.

For more information about the role refer to the Job Description and Person Specification .

If you have any questions about this role, please contact

Closing date: Tuesday 26th August at midnight

Interview Date: Thursday 4th September 2025

This advertiser has chosen not to accept applicants from your region.

Administrative Officer

Leicestershire, East Midlands £13 Hourly Brook Street

Posted 1 day ago

Job Viewed

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Job Description

temporary


MOJ - Crown house

Administrative Officer

Location: Southfield Rd Loughborough LE11 2TW
First month in the office then possibility of hybrid working
Hourly rate: 12.53
Working Days/Hours: 37 hours per week, Monday-Friday 8:00am - 5:00pm.
Contract: This a temporary position for 2 months but due to be extended pending performance and business needs

Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Administrative Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience Needed/desired:

  • Dealing with customers
  • Clear and understandable
  • Time management
  • IT skills
  • Confident with technology
  • Are able to deal with difficult customers
  • Proactive thinking
  • Experience in Microsoft
  • Worked in administration role before



List the duties/ responsibilities:

  • Administration Duties
  • Case Management
  • Digital Filing
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Drafting
  • To work to workload targets in terms of throughput and accuracy



Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
First month in the office for training and possible hybrid after training, no holidays within the first 4 weeks

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer

Leicestershire, East Midlands £13 Hourly Brook Street

Posted 1 day ago

Job Viewed

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Job Description

temporary

Role : Admin Officer
Nature of work : Administration duties
Location : Leicester, LE3 5DR - office-based role
Working hours : Monday to Friday, 9am-5:30pm (37.5 hours)
Contract : Temporary, 6 months with the possibility of extension based on performance and demand
Pay rate : 13.37ph
Brook Street in partnership with the HM Land Registry has a fantastic opportunity to join their team based in Leicester.

We're delighted you've expressed an interest in working at HM Land Registry, and we wish you the best of luck with your application. HM Land Registry has a proud history, spanning more than 160 years. Although a lot has changed in that time, our core purpose has remained the same. We play a role in every single purchase of land or property in England and Wales, ensuring that the right information is made available to buyers and conveyancers to help them make informed decisions. HM Land Registry employs over 6,000 people across England and Wales who support our vision of a world leading property market as part of a thriving economy and a sustainable future.
Job Purpose
To support the efficient processing of customer applications by triaging incoming cases within 5-day Service Level Agreement (SLA), assessing documentation against established protocols, and ensuring applications are correctly routed for further action.
Key Responsibilities

  • Review and triage new customer applications in line with the Standard Operating Procedures (SOP):
  1. Obtain appropriate new application from our Work Management System
  2. Assess submitted documents for completeness and compliance with legal and procedural requirements.
  3. Identify omissions or discrepancies and draft clear, professional correspondence to solicitors.
  4. Identify the nature and type of each application and record this information accurately in the case management system.
  5. Accurately allocate triaged applications to the appropriate work list or team for further processing.
  • Liaise with other internal teams, when required, to ensure smooth handover and continuity of applications.
  • Keep accurate records of actions taken and correspondence sent.
  • Contribute to continuous improvement by identifying recurring issues or gaps in documentation.

Essential Experience

  • Strong attention to detail and ability to follow structured procedures.
  • Excellent written communication skills, particularly in drafting formal correspondence.
  • Ability to manage a high-volume workload and prioritise effectively.

Essential skills:

  • Customer Service skills
  • MS Office skills - WORD, EXCEL & MS Teams in particular
  • Organisational skills
  • Ability to make notes in plain English
  • Ability to complete data entry

Training:
Training is expected to be covered over a 2-week period. No annual must be taken during this two-week training period.
Compliance:
You must hold a valid right to work document to work in the UK. This role requires us to obtain 3 years of employment references and a basic DBS that will be processed for you, if successful.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer

LE11 Loughborough, East Midlands Brook Street

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

temporary


MOJ - Crown house

Administrative Officer

Location: Southfield Rd Loughborough LE11 2TW
First month in the office then possibility of hybrid working
Hourly rate: 12.53
Working Days/Hours: 37 hours per week, Monday-Friday 8:00am - 5:00pm.
Contract: This a temporary position for 2 months but due to be extended pending performance and business needs

Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Administrative Officer. This is great opportunity to gain valuable exposure/experience working within the Public Sector.

Experience Needed/desired:

  • Dealing with customers
  • Clear and understandable
  • Time management
  • IT skills
  • Confident with technology
  • Are able to deal with difficult customers
  • Proactive thinking
  • Experience in Microsoft
  • Worked in administration role before



List the duties/ responsibilities:

  • Administration Duties
  • Case Management
  • Digital Filing
  • General photocopying and filing
  • Creating and updating records on in-house computer system and data input
  • Drafting
  • To work to workload targets in terms of throughput and accuracy



Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS

Training provided, what is their training plan and location of training:
First month in the office for training and possible hybrid after training, no holidays within the first 4 weeks

Additional clearance if applicable:
Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer

LE1 Leicester, East Midlands Brook Street

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Role : Admin Officer
Nature of work : Administration duties
Location : Leicester, LE3 5DR - office-based role
Working hours : Monday to Friday, 9am-5:30pm (37.5 hours)
Contract : Temporary, 6 months with the possibility of extension based on performance and demand
Pay rate : 13.37ph
Brook Street in partnership with the HM Land Registry has a fantastic opportunity to join their team based in Leicester.

We're delighted you've expressed an interest in working at HM Land Registry, and we wish you the best of luck with your application. HM Land Registry has a proud history, spanning more than 160 years. Although a lot has changed in that time, our core purpose has remained the same. We play a role in every single purchase of land or property in England and Wales, ensuring that the right information is made available to buyers and conveyancers to help them make informed decisions. HM Land Registry employs over 6,000 people across England and Wales who support our vision of a world leading property market as part of a thriving economy and a sustainable future.
Job Purpose
To support the efficient processing of customer applications by triaging incoming cases within 5-day Service Level Agreement (SLA), assessing documentation against established protocols, and ensuring applications are correctly routed for further action.
Key Responsibilities

  • Review and triage new customer applications in line with the Standard Operating Procedures (SOP):
  1. Obtain appropriate new application from our Work Management System
  2. Assess submitted documents for completeness and compliance with legal and procedural requirements.
  3. Identify omissions or discrepancies and draft clear, professional correspondence to solicitors.
  4. Identify the nature and type of each application and record this information accurately in the case management system.
  5. Accurately allocate triaged applications to the appropriate work list or team for further processing.
  • Liaise with other internal teams, when required, to ensure smooth handover and continuity of applications.
  • Keep accurate records of actions taken and correspondence sent.
  • Contribute to continuous improvement by identifying recurring issues or gaps in documentation.

Essential Experience

  • Strong attention to detail and ability to follow structured procedures.
  • Excellent written communication skills, particularly in drafting formal correspondence.
  • Ability to manage a high-volume workload and prioritise effectively.

Essential skills:

  • Customer Service skills
  • MS Office skills - WORD, EXCEL & MS Teams in particular
  • Organisational skills
  • Ability to make notes in plain English
  • Ability to complete data entry

Training:
Training is expected to be covered over a 2-week period. No annual must be taken during this two-week training period.
Compliance:
You must hold a valid right to work document to work in the UK. This role requires us to obtain 3 years of employment references and a basic DBS that will be processed for you, if successful.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer AO

Berkshire, South East £12 Hourly Brook Street

Posted 1 day ago

Job Viewed

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Job Description

temporary

Job Title: Admin Officer - Reading Courts
Location: Reading
Contract: Temporary (Until January 2026)
Salary: 12.36 per hour, rising to 12.53 after 12 weeks
Hours: Monday to Friday, full-time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.


Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Brook Street is currently recruiting for an Admin Officer to join a respected public sector organisation within the legal sector. This position is based at Reading Courts , working for HM Courts & Tribunals Service (HMCTS) -an agency of the Ministry of Justice . HMCTS plays a key role in supporting the legal system across England and Wales, ensuring justice works for all.

Key Responsibilities:

You will join a flexible, supportive team and undertake a range of duties including:

Administration

  • Preparing case files and documents for court and tribunal hearings
  • General office duties such as photocopying, filing, and post handling
  • Updating records on internal systems and handling data entry
  • Organising meeting rooms, training sessions, and related materials

Drafting

  • Composing standard letters, notes, reports, and meeting minutes

Operations

  • Clerking in civil and family courts and tribunals
  • Supporting court users, managing schedules, and processing documents
  • Handling enquiries via telephone, email, and face-to-face
  • Assisting with projects and contributing to team meetings and improvements
  • Performing ad-hoc roles such as Jury Bailiff Officer or Health & Safety Coordinator

Casework Processing

  • Managing legal documents including court orders, fines, and claims
  • Accurately recording and interpreting court results
  • Working to performance targets for speed and accuracy

Verification & Compliance

  • Checking documentation, ensuring accuracy and compliance with procedures
  • Reviewing work completed by colleagues

Information Handling

  • Gathering and preparing statistical data, reports, and case bundles
  • Running daily team information board (TIB) meetings where required

Calculations & Reporting

  • Handling financial data, statistical reporting, and account reconciliation
  • Managing juror numbers efficiently and within budget

Customer Communication

  • Liaising with the judiciary, legal professionals, court users, and external partners
  • Providing guidance, enforcing decisions, and delivering exceptional customer service

Requirements:

  • Excellent organisational and communication skills
  • Proficient in Microsoft Office and comfortable with data entry
  • Able to work both independently and collaboratively
  • A professional and proactive approach to customer service

Please note: This role requires DBS clearance and three years of referencing .

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer AO - Band E

Lincolnshire, East Midlands £12 - £13 Hourly Brook Street

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

temporary

Background
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

The key purpose of the role
Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.
Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.
Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

Key responsibilities
Administration
* Preparing papers and files for court, tribunals, hearings and meetings.
* Producing court/tribunal documents.
* General photocopying and filing.
* Creating and updating records on in-house computer system and data input.
* Post opening and dispatch.
* Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
* Preparing meeting agenda, joining instructions, handouts etc.
Drafting
* Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
Operations
* Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
* Assisting court users, supporting listing and rota management, checking files
* Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
* Handling counter (face to face), written and telephone enquiries.
* To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
* To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
* To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Processing casework
* Including standard documentation and information, court orders, claims, fines and fees, legal aid
* Resulting courts accurately, interpreting accurately the information required on a court file
* To work to workload targets in terms of throughput and accuracy
Checking and verifying
* Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Ensuring compliance and administration documentation meet quality standards.
* Role holders may be required to cross check and validate work completed by colleagues.
Collecting and assembling information
* For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
* Work may require interpretation of source materials, preparation of bundles, chasing.
* Role holders will need to modify and adjust information and make decisions to allow work to be completed.
* Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Undertaking calculations
* Produce basic statistical analysis reports and where required, process financial information.
* Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
* Spending limited sums of money on behalf of an office or unit.
* Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations
* Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
* To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Skills & Qualifications
5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required.

Operational Delivery in HMCTS
This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in
* Face-to-face roles in HMCTS for example a court usher
* Contact Centre roles in HMCTS for example call centre advisers
* Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration
Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.
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Administrative Officer AO - Band E

Hampshire, South East £12 Hourly Brook Street

Posted 1 day ago

Job Viewed

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Job Description

temporary

We've got a great opportunity for a full- time long term temp role within the Portsmouth Courts, to join a fast-paced office, working as part of the admin team.


Overview:
- Full time 37 hrs per week
- Monday - Friday
- Long term Temporary ongoing role
- Pay - 12.36
- Location - Portsmouth
- Start date ASAP



Background
Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

The key purpose of the role
Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.
Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.
Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

Key responsibilities
Administration
* Preparing papers and files for court, tribunals, hearings and meetings.
* Producing court/tribunal documents.
* General photocopying and filing.
* Creating and updating records on in-house computer system and data input.
* Post opening and dispatch.
* Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
* Preparing meeting agenda, joining instructions, handouts etc.
Drafting
* Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
Operations
* Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
* Assisting court users, supporting listing and rota management, checking files
* Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
* Handling counter (face to face), written and telephone enquiries.
* To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
* To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
* To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Processing casework
* Including standard documentation and information, court orders, claims, fines and fees, legal aid
* Resulting courts accurately, interpreting accurately the information required on a court file
* To work to workload targets in terms of throughput and accuracy
Checking and verifying
* Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Ensuring compliance and administration documentation meet quality standards.
* Role holders may be required to cross check and validate work completed by colleagues.
Collecting and assembling information
* For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
* Work may require interpretation of source materials, preparation of bundles, chasing.
* Role holders will need to modify and adjust information and make decisions to allow work to be completed.
* Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Undertaking calculations
* Produce basic statistical analysis reports and where required, process financial information.
* Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
* Spending limited sums of money on behalf of an office or unit.
* Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible
Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations
* Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
* To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

If you are interested in this position, please apply below

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.



Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer AO - Band E

East Sussex, South East £12 - £13 Hourly Brook Street

Posted 1 day ago

Job Viewed

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Job Description

temporary

We've got a great opportunity for a full- time long term temp role within the Brighton Courts, to join a fast-paced office, working as part of the admin team.


Overview:
- Full time 37 hrs per week
- Monday - Friday
- Long term Temporary ongoing role
- Pay - 12.36 per hour
- Location - Brighton
- Start date ASAP

The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision.

Examples of work performed will include but not be restricted to:
- Call Handling - managing the telephone help desk for the courts
- Collating and analysing complex information or data, regular usage of Excel.
- Processing of applications, fee accounting and cashier duties, processing orders, IT data input
- Overseeing administrative procedures and processes
- Liaison between Courtroom, judiciary, public
- Processing correspondence, processing orders, IT data input
- Acting as an administrative liaison with internal and / or external sources
- Preparing routine correspondence

Typical qualifications and experience:
- 5 GCSE's at grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- Good communication skills, both oral and written
- All offers are subject to 3 years of referencing checks and a DBS.

If you are interested in this position, please apply below

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Administrative Officer AO - Band E

West Sussex, South East £12 - £13 Hourly Brook Street

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

temporary

Admin Officer - Chichester

Monday to Friday, 9:00am-5:00pm (some flexibility required)
12.36, rising to 12.53 per hour
Temporary assignment with potential to extend
Fully onsite

Are you highly organised, detail-focused, and a confident communicator? We're recruiting a Administrator to support a busy Public Sector department in the heart of Chichester.

Key Responsibilities:

  • Preparing papers and files for court, tribunals, hearings, and meetings.
  • Creating and updating records on in-house computer system and data input.
  • Post opening and dispatch.
  • Standard letters and correspondence, notes, reports, submissions etc, according to guidelines and instructions.
  • Ensuring compliance and administration documentation meet quality standards.
  • Telephone calls
  • Adhoc admin - photocopying, scanning, filing

What We're Looking For:

  • Strong communication skills
  • Proficiency with Microsoft Office
  • A flexible and reliable approach to work

Important: This role requires a DBS check and three years of references .

How to Apply:

If you're ready for a new challenge and meet the criteria above, apply online today .
Please note: Due to the high number of applications, we may only contact shortlisted candidates.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.
 

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