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Customer Service Advisor

Zest4 Group Limited | Wilmslow, Cheshire
Hybrid Working (1 day WFH after probation) |

£25,000 + Bonus + Benefits

About Us

Zest4 is an award-winning unified communications provider supporting over 600 UK reseller partners. We're passionate about delivering cutting-edge solutions in Business Mobile, Cloud Telephony, Connectivity, IoT, and Cyber Security—and we need talented people to help us do it.

The Opportunity

We're looking for a Customer Service Advisor who thrives on solving problems and building relationships. You'll be the go-to person for our wholesale channel partners and suppliers, handling everything from account queries to technical support. If you're someone who enjoys variety, loves helping people, and wants to work in a fast-paced, tech-focused environment, this could be your perfect role.

What You'll Do

Day-to-day, you'll:

• Be the first point of contact for partner inquiries across phone, email, and our ticketing system
• Manage in-life account changes—tariff updates, service modifications, billing queries
• Work closely with our technical, billing, and provisioning teams to get issues resolved quickly
• Build strong relationships with external suppliers and escalate when needed
• Keep meticulous records and spot opportunities to improve how we work
• Become a product expert across our range of telecoms solutions

What We're Looking For

Essential:

• Excellent communication skills—both written and verbal
• Confidence handling phone conversations with customers and suppliers
• A proactive, solution-focused approach to problem-solving
• Ability to juggle multiple priorities without breaking a sweat
• Solid Microsoft Office skills (especially Excel and Outlook)

Desirable:

• Experience in telecoms or B2B customer service (but we're happy to train the right person)

Why Zest4?

We offer:

• Hybrid flexibility to help you balance work and life
• Comprehensive training to set you up for success
• Real career progression —we love promoting from within
• A dynamic, supportive team where your ideas matter
• Competitive benefits package

Ready to Apply?

If you're looking for a role where no two days are the same and where your contribution genuinely makes a difference, we'd love to hear from you.

Apply now and take the next step in your customer service career with Zest4.

Company Description

We are a well-established company with over 25 years experience in the construction industry. We are looking for a skilled technician to join our team qns cover the North West region.

Role Description

This is a full-time, on-site role for a Technician – Ground Testing at SITE TESTING SERVICES (Nationwide) LIMITED . The Technician will be responsible for conducting ground testing activities, performing quality control checks, troubleshooting issues, and ensuring accurate laboratory results. This role involves daily hands-on work with testing equipment and detailed data analysis to maintain high standards of testing procedures.

Qualifications

Minimum of 3 years field experience with CBR, plate tests, SRD’S ans HSV.

Full Uk driving license

Flexiviliy to travel

• Quality Control and Laboratory Skills
• Analytical Skills and Troubleshooting abilities
• Excellent Communication skills
• Attention to detail and ability to follow protocols precisely
• Previous experience in ground testing or related field is a plus
• Ability to work independently and as part of a team
• Relevant certifications or a degree in a related technical field is preferred

We offer

• a salary between £30.000 and £35.000 depending on experience
• 8 hours working days
• overtime opportunities
• join a supportive team in a growing business with strong reputation

Please apply by sending your cv to

The Energy sector is rapidly transforming against a backdrop of growing demand, regulatory changes, ambitious carbon reduction targets and new innovations in technology.
If you have a passion for making a difference, then join our growing Energy team in leading the change!
We are currently seeking a Ground Engineer to join our Ground Engineering team in Warrington to work across our Energy Sector. We're looking for someone to help deliver our ground engineering services (geotechnical and geo-environmental) with a focus on the energy sector, deliver technical outputs and support the growth of our portfolio of energy projects.
You will play an important role within the team. You will plan and supervise ground investigations. You will prepare technical reports and presentations to communicate findings and recommendations to clients and other stakeholders.
You will also have the opportunity to work collaboratively with multi-disciplinary teams including civil engineers, architects, and contractors throughout the project lifecycle. You will work within a collaborative team to deliver best value and client service excellence.
Stantec is growing, and as we further diversify our wider Stantec UK&I business, you will be presented with opportunities across our diversified business lines to further your career.
**About You**
You will be degree-qualified in a relevant engineering subject (e.g. geotechnical engineering, hydrogeology, geology or a related subject). You will have experience of supporting projects to assess ground conditions from planning and execution to data analysis and report writing, and will have a strong understanding of UK geology & geotechnical / geo-environmental principles.
This position offers the right person an excellent opportunity to take up a key role in a strong, growing, collaborative team in delivering high-quality services, providing superior client service and developing new business.
#UKEnergy #LI-MH1
**About Stantec**
The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.
At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.
**ReqID:** 7149

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Start here. Grow here.**
We are searching for Ground Engineering professionals to join our teams here at AECOM!
Are you ready to challenge the boundaries of what's possible? We're seeking a dynamic **Geotechnical Engineers/Geologists** of all levels, to bring their technical expertise but also an innovative mindset to our teams across the UK.
Whether you come from a traditional geotechnical engineering background or have unconventional experience that adds fresh value, we'd love to hear from you.
**What can we offer?**
We work for leading United Kingdom & Ireland (UK&I) and international clients and have a wide range of commissions across all sectors, Our Ground Engineering Practice covers all aspects of Ground Engineering serving a wide range of end markets including:
+ Energy
+ Rail
+ Highways
+ Water
+ Development
+ Defence
+ Nuclear Sectors.
+ Ports & Marine
Successful candidates must have a proven track record in the delivery of ground engineering projects in the UK and be fully conversant with the technical standards that apply.
We develop projects from concept through to operation, providing engineering and construction services for large-scale projects for major rail and transit agencies. Our specialists provide analytical and strategic expertise for every stage of a project.
**Why Join AECOM?**
**Professional Growth:** Accelerate your career with tailored development opportunities, mentorship, and the chance to work alongside some of the industry's best professionals.
**Flexibility:** Whether you're starting your journey in Ground Engineering, or are an experienced professional, we tailor roles to match your expertise, ensuring a perfect fit for both you and our projects.
Submit your CV, and we'll consider your application for current and future opportunities.
**Come grow with us.**
Here, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued.
**Enjoy the Perks.**
At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle.
Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.
**Qualifications**
**Ready to push the limits of what's possible?**
_Here's what we're looking for:_
+ Degree (BSc or MSc) in Geotechnical Engineering, Geology, Engineering Geology, or a related field.
+ Progress towards Chartered status would be advantageous but is not a pre-requisite. The team can provide support in achieving chartered status.
+ Demonstrable understanding of current design codes, standards, and best practices in geotechnical design, but also open to exploring new methods and innovations.
+ Proven leadership experience in similar roles, appropriate to your level, with an ability to inspire and lead teams.
+ Willingness to travel throughout the UK.
+ Clean driving licence
**Who You Are:**
+ You're not just technically proficient-you're passionate about pushing the field forward.
+ You thrive on solving complex challenges and enjoy thinking outside the box to deliver sustainable and innovative solutions.
+ You value teamwork, mentoring, and leadership, and you're keen to help shape the future.
+ While you're familiar with established methodologies, you're also eager to embrace new tools, technologies, and ways of thinking.
At AECOM, we value everyone's unique contributions and perspectives.
If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!
**Additional Information**
We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us
**About AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
**ReqID:** REF49691R
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** Europe & India
**Career Area:** Engineering
**Work Location Model:** Hybrid

Our client, a globally recognized leader in civil engineering and infrastructure development, is seeking a highly experienced Senior Geotechnical Engineer specializing in Tunneling and Ground Engineering. This is a critical role based out of their offices in **Manchester, Greater Manchester, UK**, focusing on the design, analysis, and oversight of complex underground construction projects. The successful candidate will be responsible for a wide range of geotechnical investigations, interpretative reporting, and the development of detailed design solutions for tunnels, shafts, and deep excavations. You will lead the analysis of ground conditions, pore water pressures, and earth pressures to ensure the stability and safety of underground structures. Key responsibilities include the specification and supervision of site investigations, the review of laboratory testing results, and the development of robust foundation and support systems. This senior position will involve mentoring junior engineers, providing technical leadership, and acting as a key client interface, ensuring projects are delivered safely, on time, and within budget. Experience with numerical modeling software (e.g., PLAXIS, FLAC) for analyzing complex soil-structure interactions is essential. You will also be involved in the preparation of technical proposals, contract documentation, and the review of contractor submissions. A deep understanding of tunneling methods (TBM, SEM), diaphragm wall construction, deep excavation support systems, and relevant international design codes is paramount. This role requires exceptional analytical skills, strong project management capabilities, and a proven track record of successfully delivering challenging geotechnical projects in diverse ground conditions.

Key Responsibilities:

• Lead geotechnical design for tunneling and underground infrastructure projects.
• Specify and manage ground investigations and site characterization.
• Perform advanced geotechnical analyses, including stability and settlement analyses.
• Develop detailed designs for tunnel linings, support systems, and foundations.
• Utilize numerical modeling software (e.g., PLAXIS) for complex analyses.
• Prepare comprehensive geotechnical reports and design documents.
• Provide technical guidance and supervision to junior engineers.
• Liaise with clients, contractors, and regulatory bodies.
• Ensure compliance with relevant codes, standards, and safety regulations.
• Review contractor proposals and site monitoring data.

Qualifications:

• Master's degree in Geotechnical Engineering or Civil Engineering with a specialization in Geotechnics.
• Chartered Engineer (CEng) status or equivalent professional qualification.
• Minimum of 10 years of progressive experience in geotechnical engineering, with a significant focus on tunneling and underground works.
• Proficiency in geotechnical design software (PLAXIS, FLAC, etc.).
• Strong understanding of soil mechanics, rock mechanics, and hydrogeology.
• Experience with various tunneling methods and ground support techniques.
• Excellent report writing and presentation skills.
• Proven leadership and project management capabilities.
• Ability to work effectively on complex, multi-disciplinary projects.

**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our environmental Ground & Water specialists support our clients in successful assessment and investigation of Brownfield land, supporting development proposals and commercial decisions. The team are also involved in the Demolition and Decommissioning of entire non-operational power stations to managing small, specialised redundant plants within active process areas.
We are looking for Graduates for our teams who have a flexible approach and an appetite to learn in a leading Engineering and Professional Advisory services consultancy. We want you to enjoy working in a collaborative environment where you can apply your skills working for a diverse range of clients and projects.
**_We are recruiting for Graduates in the following teams and locations:_**
+ **Contaminated Land** : Manchester, Glasgow, Bristol or London
+ **Demolition and Decommissioning:** (April start) - Bristol, London, Southampton, Basingstoke, Guildford, Hertford, Cambridge, Nottingham, Birmingham, Leeds or Manchester.
**A little bit more about your role and the team.**
Our Ground and Water teams have worked on a range of assignments and as a graduate working in Contaminated Land or Demolition and Decommissioning, you will be helping deliver projects such as:
**Projects**
+ Ground investigations for huge infrastructure projects such as HS2 and Heathrow
+ The Great Grid upgrade
+ Remediation of a former gasworks site or petrochemical plant
+ UK prototype fusion energy facility
+ Various projects supporting the nuclear industry
+ A wide range of infrastructure and water schemes and investigations around emerging contaminants
+ Thermal Power station - Decommissioning and Demolition
+ Refinery - High Hazard plant demolition
+ Nuclear Power station Decommissioning and Demolition
**Our Ground & Water Teams:**
**Contaminated Land:**
Working as a Graduate in this team will mean you are specifically supporting the Ground & Water (geo-environmental/contaminated land/hydrogeology) team. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with, project managers and project directors, this could include significant periods on site. Activities will typically include investigating, assessing and remediating contaminated sites with a significant component of field works transitioning with time and experience towards factual and interpretative reporting, client liaison and project management.
Day-to-day activities could include:
+ Phase 1 Desk study researching and reporting.
+ Phase 2 Site investigation design, supervision, soil sampling, soil logging, subcontractor management, human health/water environment risk assessment and reporting.
+ Provision of adherence (with training) to best technical, engineering and health and safety practice including self and others.
+ Communicating and liaising effectively with clients, subcontractors and assisting the project team.
+ Operational assistance towards the delivery of project works, not restricted to contaminated land, but also supporting disciplines.
+ Environmental site monitoring.
+ Data collection and Data management.
+ Factual checking of ground investigation reports, with progression to preparation of ground investigation reports.
**Demolition and Decommissioning** :
This role would predominantly be site based. Site works are dependent on active projects with travel across the whole of the UK and potentially internationally as required. The overall objective of this role is to provide support to the WSP's Decommissioning and Demolition (D&D) team, specifically to support decommissioning, demolition and remediation projects requiring significant periods of sitework / working away. The successful candidate will play a key role in the day-to-day delivery of projects, working closely with and being supported by team members, project managers and project directors. Activities will typically include monitoring decommissioning and demolition operations, while gaining the knowledge and experience to transition with time and experience towards work towards the supervision and eventually management of these works. **(The position would suit a graduate with a background in Demolition Management, Construction Management, Health, Safety and Environment or an Engineering based course)** .
Day-to-day activities could include:
+ Attendance of works/site briefings, meetings and workshops.
+ Observation and reporting of contractors works.
+ Assisting clients with the planning and programming of the works and addressing challenges associated with decommissioning.
+ Assisting in the data gathering and surveying of new projects.
+ Communicating and liaising with clients, contractors, assisting the project team.
+ Operational assistance towards the delivery of projects.
Our projects range from decommissioning entire non-operational power stations to managing small, specialised redundant plants within active process areas.
You will join an enthusiastic and supportive team, providing you with a challenging and fulfilling career. In this team, you will be dealing with internal and external stakeholders (including regulatory authorities), collaborating with colleagues and adapting to dynamic project environments.
**Graduate Development Programme and Future progression**
Our two-year Graduate Development programme is designed to support personal and professional development and growth through an engaging blended learning experience. The programmes include core business and professional skills training, career development workshops and resources, valuable networking opportunities, mentoring for professional registration and a breadth of on-the-job experience.
To find out more, please visit: Who we are - ECP ( teams are dedicated to supporting your career growth from the very beginning. Many employees have started as graduates and successfully advanced within the company. We encourage you to achieve chartered status with professional bodies, ensuring your development is a priority.
To find out more about Sectors and Specialisms we recruit our Graduates into, as well as qualification requirements, please _click on the graduate website or graduate brochure link below._
**What will be looking for you to demonstrate**
You'll have graduated with at least a 2:2 in a master's or bachelor's degree in a relevant subject for the role you are applying for. **_To assist you in finding potential areas of the business that are relevant to you. Please visit our Graduate brochure or website_** Graduate brochure ( or Graduate website ( Candidates must complete the application form in full answering all specific questions. This requirement applies to all candidates, inclusive of their background. Successful completion of this stage is mandatory. Candidates who pass this initial stage, will then be required to complete an online skill enabler assessment. Both the application form and the skill enabler assessment are essential parts of the early career's recruitment process.
+ You'll be looking to start work in either April or September 2026.
+ You will hold a UK driving licence or equivalent.
+ You'll have the ability to remain calm and focused under pressure.
+ You'll have the ability to learn, demonstrate attention to detail and be adaptable to change.
+ You'll have the ability to work to a defined budget and timescales and the capability to build relationships.
+ You'll have an enthusiasm for creativity and a drive to solve problems.
+ You'll have the ability to communicate effectively.
+ You'll want to inspire us, sharing new ideas you have.
+ Willingness and ability to travel in the UK, to remote environments (some of which are inaccessible by public transport), including overnight stays.
Don't quite meet all the criteria? Should you have the right qualifications for our positions, apply and we can see how your experience aligns to this role and other opportunities we have available for our Graduate programme.
For further information regarding our Application & Selection process, including timelines for recruitment, please visit our Early Careers brochure **_-_** Application & Selection ( review applications for our Early Career opportunities on a rolling basis, which means we begin progressing some candidates to the final stages before the application closing date. To ensure your application receives full consideration, we recommend submitting it as early as possible.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
Our Ground Engineering United Kingdom and Ireland (UK&I) team comprises 150 people and provides services ranging from project management, feasibility studies, ground investigation design and interpretation, detailed design, contract administration and construction supervision for ground engineering works in UK&I and overseas. We support internal and external clients on a wide variety of projects, but predominantly work in infrastructure (highways and bridges) energy, water (flood alleviation and waste water), nuclear (decommissioning and new build), power, road, rail , aviation, ports and harbours, commercial and industrial developments, landslip investigation and remediation.
We work for leading Irish, UK and International clients including ESB, Uisce Eireann, TII, Local Authorities, National Grid, BP, Sellafield, Associated British Ports, National Highways, Network Rail, as well as for leading contractors and developers. We have an impressive portfolio of regional and national projects including the Great Grid Upgrade, STEP Fusion, Glen Earrach pumped storage hydro project, Northern Powerhouse Rail, HMNB Devonport redevelopment, alongside overseas projects including Al Ula, Neom and North Bothnia High Speed Rail Line in Sweden.
As a Ground Engineering intern at AECOM, you will contribute to a variety of projects, gaining hands-on experience in activities such as:
+ Support Ground Investigation Projects - Assist with desk studies, site inspections, rockface surveys, and geomorphological mapping. Help plan and procure ground investigations, and support senior staff in supervising on-site activities.
+ Data Collection and Analysis - Contribute to the gathering, management, and interpretation of geological and geotechnical data using tools such as Openground for data management and Leapfrog for 3D geological modelling.
+ Technical Reporting - Assist in preparing interpretative and design reports, ground models, and technical documentation, ensuring accuracy and adherence to relevant guidelines and standards.
+ Design Support - Help in the design and assessment of foundations, retaining walls, slope stability, earthworks, and rock slope stabilisation under the guidance of experienced engineers and geologists.
+ Numerical Modelling - Develop skills in 2D and 3D numerical analysis using AECOM's software packages, supporting geotechnical modelling and simulations.
+ Tender Documentation - Assist in preparing Ground Engineering tender documents for construction. E.g., Works Requirements and drawings
+ Collaboration and Teamwork - Work alongside multidisciplinary teams, including engineers, engineering geologists, and environmental specialists, to deliver integrated project solutions.
+ Health, Safety, and Sustainability Awareness - Apply health and safety practices during site and office-based tasks, with consideration for environmental and sustainability principles in all project work.
**Qualifications**
+ Currently pursuing a degree in Civil Engineering, Engineering Geology, or Geology, with an expected 2:1 classification (or equivalent) or higher.
+ Proficient in Microsoft Office; experience with AutoCAD or Civil 3D is advantageous but not essential.
+ Strong interest in geotechnics and enthusiasm for engaging with multi-disciplinary colleagues and clients.
+ Willing to travel for work, including visits to project sites and possibly other AECOM offices.
+ Effective communicator in English, skilled in writing, presenting, creating drawings, and preparing reports.
+ Highly organised, able to prioritise tasks, and work collaboratively within a team or independently with initiative.
+ Creative, practical, and detail-oriented, with a methodical approach to problem-solving, planning, and design.
+ Comfortable using computers for design work and calculations.
+ Driven to achieve excellent results for clients and the business, while balancing project goals, budgets, and timelines.
+ Aware of health & safety, environmental, and sustainability considerations in engineering.
+ A clean driving licence is a plus but not essential.
**Additional Information**
+ Applicants are encouraged to apply as early as possible since CVs will be reviewed, and candidates selected on a rolling recruitment basis for either immediate or advanced offer start.
+ Please include a covering letter with your application and provide all predicted and/or obtained academic grades and details of the dates you are able to work to/from and well as locations you would be interested in.
+ You must have the right to work in the UK.
**About AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme.
All your information will be kept confidential according to EEO guidelines.
**ReqID:** REF51174Z
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** Europe & India
**Career Area:** Engineering
**Work Location Model:** Hybrid

About the Role:

As a key member of our team, you will play a vital role in managing workflows, coordinating resources, and delivering outstanding customer service. You will use internal systems to log, track, and schedule jobs, ensuring efficient allocation of tasks and seamless communication between engineers, subcontractors, and customers. Your ability to organise, problem-solve, and provide exceptional service will be instrumental in driving operational efficiency.

What You'll Do:

• Act as the first point of contact for customers, handling enquiries with professionalism and care.
• Allocate and coordinate tasks, ensuring jobs are assigned based on priority, location, and expertise.
• Use internal systems to log, manage, and track workflows, ensuring accuracy and efficiency.
• Monitor job progress, proactively following up on outstanding tasks and escalating where necessary.
• Maintain strong communication with engineers, customers, and stakeholders to ensure smooth operations.
• Run reports to track job statuses and optimise workflow management.
• Ensure adherence to company policies, safety standards, and service level agreements.
• Work collaboratively with internal teams to continuously improve processes and customer experience

Who We're Looking For:

We are looking for individuals who are highly organised, adaptable, and passionate about delivering exceptional service. IT skills, along with good spoken and written communication, are essential for this role. No previous experience is required, your willingness to learn and grow is what matters most!

Ideal qualities include:

• Strong organisational skills and attention to detail.
• Comfortable with technology and eager to learn new systems.
• Excellent communication skills, both written and verbal English.
• A proactive and logical approach to problem-solving.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Reliable, punctual, and enthusiastic, with a positive ‘can-do' attitude.

Why Join Us?

• Full training and career development opportunities.
• A supportive and inclusive workplace culture.
• Opportunities for growth within a leading Facilities Management business.
• Great working environment with attractive benefits package.