1867 Gymshark jobs in Birmingham
Sales Associate
Posted today
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Job Description
About Us: 20 Hours
Location : Solihull
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Senior Retail Sales Associate
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities include:
- Engaging with customers in a friendly and professional manner, understanding their needs, and recommending appropriate products.
- Providing expert advice on product features, benefits, and usage.
- Processing sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintaining visual merchandising standards, ensuring products are attractively displayed and the store is clean and organized.
- Assisting with inventory management, including stock counts, replenishment, and receiving deliveries.
- Handling customer inquiries and resolving issues or complaints promptly and effectively.
- Training and mentoring new sales associates, sharing best practices and product knowledge.
- Meeting and exceeding individual and team sales targets.
- Staying up-to-date with product knowledge, industry trends, and competitor activities.
- Collaborating with the store management team to implement sales strategies and promotions.
- Proven experience in a retail sales role, with a strong understanding of sales techniques.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- A genuine passion for customer service and creating positive shopping experiences.
- Ability to work effectively as part of a team and independently.
- Strong organizational skills and attention to detail.
- Flexibility to work varied shifts, including weekends and holidays, as required by the business needs.
- Previous experience in a supervisory or senior role is advantageous.
- A proactive and positive attitude, with a commitment to achieving goals.
Senior Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Deliver outstanding customer service, assisting customers with product selection and inquiries.
- Achieve and exceed personal and store sales targets through effective selling techniques and customer engagement.
- Build and maintain a loyal customer base by fostering strong relationships and providing personalized recommendations.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Assist with stock management, including receiving, unpacking, and merchandising new arrivals.
- Contribute to maintaining the store’s visual presentation standards, ensuring a clean and inviting atmosphere.
- Provide product knowledge and demonstrate features and benefits to customers.
- Support the training and development of new sales associates.
- Handle customer complaints and returns professionally and efficiently.
- Collaborate with the store team to achieve overall store objectives.
- Stay up-to-date with product knowledge, promotions, and company policies.
- Previous experience in a retail sales role, preferably in a similar sector.
- Demonstrable success in achieving sales targets and KPIs.
- Excellent communication and interpersonal skills.
- A genuine passion for customer service and creating positive shopping experiences.
- Ability to work effectively as part of a team.
- Flexibility to work varied shifts, including weekends and holidays.
- Strong product presentation and selling skills.
- Experience with visual merchandising is an advantage.
- Basic understanding of inventory management processes.
- A positive attitude and a proactive approach to work.
Senior Retail Sales Associate
Posted 8 days ago
Job Viewed
Job Description
- Deliver outstanding customer service to all shoppers.
- Achieve and exceed personal and team sales targets.
- Maintain product knowledge to effectively advise customers.
- Assist with stock management, including receiving deliveries and replenishing shelves.
- Ensure the store environment is clean, organized, and visually appealing.
- Handle customer feedback and resolve issues effectively.
- Support junior sales staff with training and guidance.
Qualifications:
- Previous experience in a customer-facing retail role, preferably at a senior level.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal abilities.
- Ability to work effectively as part of a team.
- Flexibility to work various shifts, including weekends.
- A proactive and positive attitude towards customer service.
- Basic understanding of inventory management principles.
- A keen eye for detail in visual merchandising.
This is an exciting opportunity for an individual looking to advance their career in the retail sector, contributing to a respected brand in a vibrant city center location.
Senior Retail Sales Associate
Posted 13 days ago
Job Viewed
Job Description
Responsibilities:
- Greet customers warmly and provide a high level of service.
- Assist customers in finding products and making informed purchasing decisions.
- Process sales transactions accurately using the POS system.
- Maintain store cleanliness and visual merchandising standards.
- Manage inventory, including stock counts and replenishment.
- Provide guidance and support to junior sales staff.
- Achieve individual and store sales targets.
- Handle customer inquiries and resolve complaints effectively.
- Stay up-to-date with product knowledge and promotional activities.
- Contribute to a positive and collaborative team environment.
- Proven experience in retail sales.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a team.
- Basic mathematical skills for transaction processing.
- Flexibility to work various shifts, including weekends.
- A genuine passion for retail and customer satisfaction.
Retail Sales Associate (Full-Time)
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend suitable products.
- Achieve and exceed personal and store sales targets.
- Process customer transactions accurately using the point-of-sale (POS) system.
- Maintain visual merchandising standards to ensure the store is attractive and organised.
- Replenish stock on the sales floor and in the stockroom.
- Handle customer inquiries, complaints, and returns effectively.
- Build and maintain strong customer relationships to encourage repeat business.
- Stay up-to-date with product knowledge and promotions.
- Contribute to a positive and collaborative team atmosphere.
- Previous experience in a retail or customer service environment is preferred.
- Excellent communication and interpersonal skills.
- A passion for customer service and a friendly, outgoing personality.
- Ability to work effectively as part of a team.
- Strong sales skills and a results-oriented approach.
- Flexibility to work a variety of shifts, including weekends and evenings.
- Basic numeracy skills for handling transactions.
- A keen interest in fashion/products relevant to the store's offerings.
- Ability to stand for extended periods and perform light manual tasks.
Graduate Event Sales Associate
Posted 7 days ago
Job Viewed
Job Description
Are you confident, with great communication skills?
Would you be interested in working for a local business who work with blue-chip brands all over the world, in a progressive sales role?
Our client is a successful B2B events business who run corporate events and conferences across the globe. They are now looking to expand their sales team by recruiting Graduate Sales Associates to join on a full-time , permanent basis. The ideal candidates will ideally have some customer-facing experience and be able to converse confidently over the phone and by email. This is a fantastic opportunity to join a well-established business within a fast-paced and exciting industry sector.
NO PREVIOUS EXPERIENCE REQUIRED AS FULL TRAINING PROVIDED!
Key Responsibilities:
- Reaching out to senior decision makers by email, Linkedin and telephone to commence conversations about forthcoming global events.
- Build relationships with potential representatives to grow own portfolio of clients, with the aim of booking delegates onto events.
- Take ownership of the sales process, including building and overseeing pipelines on the CRM.
- Take control of Pre-Event Questionnaires.
- Excellent communication skills (written and verbal).
- Educated to bachelor's degree level.
- Previous customer-facing experience in an office-based role is essential.
- Strong problem-solving, organisation, and planning skills with an eye for detail.
- Demonstrate ability to manage multiple tasks under pressure.
- Must have own transport and driving license.
- UK Passport holder and able to travel internationally several times per year.
If you feel that you have what our client is looking for, please apply today for a fast response.
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Graduate Event Sales Associate
Posted 4 days ago
Job Viewed
Job Description
Are you confident, with great communication skills?
Would you be interested in working for a local business who work with blue-chip brands all over the world, in a progressive sales role?
Our client is a successful B2B events business who run corporate events and conferences across the globe. They are now looking to expand their sales team by recruiting Graduate Sales Associates to join on a full-time , permanent basis. The ideal candidates will ideally have some customer-facing experience and be able to converse confidently over the phone and by email. This is a fantastic opportunity to join a well-established business within a fast-paced and exciting industry sector.
NO PREVIOUS EXPERIENCE REQUIRED AS FULL TRAINING PROVIDED!
Key Responsibilities:
- Reaching out to senior decision makers by email, Linkedin and telephone to commence conversations about forthcoming global events.
- Build relationships with potential representatives to grow own portfolio of clients, with the aim of booking delegates onto events.
- Take ownership of the sales process, including building and overseeing pipelines on the CRM.
- Take control of Pre-Event Questionnaires.
- Excellent communication skills (written and verbal).
- Educated to bachelor's degree level.
- Previous customer-facing experience in an office-based role is essential.
- Strong problem-solving, organisation, and planning skills with an eye for detail.
- Demonstrate ability to manage multiple tasks under pressure.
- Must have own transport and driving license.
- UK Passport holder and able to travel internationally several times per year.
If you feel that you have what our client is looking for, please apply today for a fast response.
Seasonal Sales Associate - Christmas
Posted today
Job Viewed
Job Description
Due to the nature of the seasonal roles, we are looking for both part-time and full-time Sales and Stock Associates. Applicants should be available to work any dates (excluding Christmas Day) up until January (some roles may require your availability until 31st January ).
Depending on your availability, our seasonal employees will start in the business in the months of October, November and December. What you’ll be doing
Providing exceptional service to our customers in storeCommunicating effectively with customers, team members and managementPicking stock accurately and efficiently for online order fulfilmentPacking stock carefully to send out to our customersActing as a Reiss Brand Ambassador What you’ll bring to the role
Passion and enthusiasm for the Reiss productA keen interest in styleA customer-first approach to your workFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave good communication and interpersonal skillsHave good organisational and decision-making skillsBe a team playerGood verbal communication skills What we’ll do for you
Business wear allowanceGenerous employee discountRewarding commission structureWellbeing and financial support through our Employee Assistance ProgrammeFitness discountsAccrued holiday pay
Seasonal Sales Associate - Christmas
Posted 1 day ago
Job Viewed
Job Description
Joining us as a Seasonal Sales Associate, you'll be supporting us to provide exceptional customer service in our stores to customers and to facilitate our u2018fulfil from store' delivery service during our important Christmas and Sales periods.
Due to the nature of the seasonal roles, we are looking for both part-time and full-time Sales and Stock Associates. Applicants should be available to work any dates (excluding Christmas Day) up until January 2026. Most contracts will end by the 31st January 2026.
Depending on your availability, our seasonal employees will start in the business in the months of October, November and December.
What you'll be doing
Providing exceptional service to our customers in store
Communicating effectively with customers, team members and management
Picking stock accurately and efficiently for online order fulfilment
Packing stock carefully to send out to our customers
Acting as a Reiss Brand Ambassador
What you'll bring to the role
Passion and enthusiasm for the Reiss product
A keen interest in style
A customer-first approach to your work
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Have good communication and interpersonal skills
Have good organisational and decision-making skills
Be a team player
Good verbal communication skills
What we'll do for you
Business wear allowance
Generous employee discount
Rewarding commission structure
Accrued holiday pay
If you want to start your story at Reiss as a Seasonal Sales Associate, don't miss out - apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you