1,619 Hardware Support jobs in the United Kingdom

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.
At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.
Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.
On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6-12 Month contract based in London (Onsite).

Purpose of the role:
As IT Support Specialist you will act as primary liaison for Digital Technology-related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed.

You will provide onsite technical support across hardware, software, and engineering applications.

What you'll do:

• Provide onsite support for hardware and software requests.
• Troubleshoot and support engineering applications.
• Build and configure laptops.
• Maintain basic server room operations (patching, cabling, etc.).
• Train staff on using new technologies.
• Act as the first point of contact for walk-up support requests.

The skills you'll need:

• Proven hands-on experience in an office-based IT support role.
• Familiarity with ServiceNow or similar ticketing systems.
• Knowledge of laptop builds, device provisioning, and infrastructure support.
• Comfortable working independently and managing varied support needs.
• Familiarity with technical software solutions from Autodesk, Bentley, Trimble, etc.

About the client:

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.
AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.
At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.
Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6-12 Month contract based in London (Onsite).

Purpose of the role:
As IT Support Specialist you will act as primary liaison for Digital Technology-related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed.

You will provide onsite technical support across hardware, software, and engineering applications.

What you'll do:

• Provide onsite support for hardware and software requests.
• Troubleshoot and support engineering applications.
• Build and configure laptops.
• Maintain basic server room operations (patching, cabling, etc.).
• Train staff on using new technologies.
• Act as the first point of contact for walk-up support requests.

The skills you'll need:

• Proven hands-on experience in an office-based IT support role.
• Familiarity with ServiceNow or similar ticketing systems.
• Knowledge of laptop builds, device provisioning, and infrastructure support.
• Comfortable working independently and managing varied support needs.
• Familiarity with technical software solutions from Autodesk, Bentley, Trimble, etc.

About the client:

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.
AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Technical Support

Our Basingstoke Based client are looking for a Technical Support person to join their team for a 6 month period. The Technical support person will be responsible for providing 1st line technical support to customers.

Pay- 12.50 per hour -15.28 per hour (Dependant on experience)
Hours- Monday to Friday, 37.5 hours a week.

Benefits:

-Weekly pay
-Free on site parking
-Monday to Friday
-Working for a well established business in an exciting industry

Duties:

-Deliver exceptional customer service at all times and seek managerial support when necessary.
-Prioritise support requirements
-Answer technical help-line calls to provide customers with advice on products
-Identify customer needs, solving fault queries
-Product selection guidance
-Installation and programming advice
-Respond efficiently to email enquiries and call-back requests
-Record information about calls to improve service management

Requirements:

- Previous experience providing technical telephone support
- Previous experience in mechanical/engineering environment advantageous
- Great communication skills
- Proven experience working within a technical position

If you are interested, please call our branch on (phone number removed) or apply online today!

Should you require any support or assistance on your application, please contact your local Gi Group office directly.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

IT Technical Support

Location: Hanley

Hours : Monday to Friday ,8am – 4pm

Salary: Up to £25,000 (DOE)

The Role:

Our client is seeking an organised and proactive IT & Systems Support Assistant to provide first-line technical support, manage CRM administration, and ensure smooth onboarding and system use for staff. This is a varied role combining IT troubleshooting, system management, and user support.

K.

WHJS1_UKTJ

Technical Support Officer

Hourly rate: 14.84

Location: Crossgate House Redditch B98 7SN- office based only

Contract: 3 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance.

Purpose of the Role:

The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice.

The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor

Responsibilities:

The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave.

The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous.

For more information or to process your application, please apply now!

Job title: Technical Support Analyst
Location: Norfolk (Hybrid working)
Contract: 3 months (possible extension)
Inside IR35
Day rate: 127

Job Purpose:
The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to.

Overview of Essential Responsibilities:

• Provides advice and guidance on technical matters, supervise the other Technical Support Analysts
• Performs work which requires the application of a significant range of fundamental principles in a variety of contexts
• Takes a structured and effective approach to own work and demonstrates leadership potential
• Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialisation and making correct choices from alternatives
• Is able to communicate effectively, both orally and in writing, with clients, customers, colleagues and subordinates
• Displays a responsible attitude to following procedures, keeping records and caring for equipment and other assets
• Is thoroughly familiar with the installed hardware and software and the procedures in use in the Computer Operations area
• Demonstrates good communication and negotiation skills with experience of dealing with users, other staff and suppliers
• Management of onsite backup and restoration procedures including creation, scheduling, maintaining, and issue resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems
• Management and analysis of systems capacities and performance using agreed procedures and tools
• OS builds/rebuilds for Windows 7/10 and Windows Server; this includes specific applications, network and user configuration
• Configuration and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software
• Participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources
• Prompt exporting and importing of NSTS (National Strategic Tracing Service) data from PPA Oracle database on a monthly basis
• Issue escalation for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution
• Provide third line technical support for the onsite helpdesk
• Onsite management of Citrix Service Farm
• Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of service level agreements
• Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and installation work associated with the system. Ensures that procedures are followed, particularly those relating to safety, AV procedures and security
• Provides verbal and written technical reports to specialists on aspects of system status. Provides non-technical reports to users and managers
• Manages the response to enquiries by users, specialists and others, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention
• Works with system architects, designers and contractors to plan and implement major configuration changes and upgrades. Conducts investigations on system performance and makes proposals for involvement. Provides advice and assistance to specialists and other system or service providers
• Ensures that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Provides advice and guidance to less experienced colleagues as required
• Liaises with systems development staff or software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements
• Participating in the on-call rota as required
• Project assignments

Technical Support Analyst

Gerrards Cross

Perm

Up to £37,000pa
 

Roles & Responsibilities

• We develop and support solutions that can help the NHS in making data-driven decisions, enable front-line healthcare workers in making safer, more informed, decisions, and empower patients to better engage with their own care.
• We are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products.
• You will be focusing on working directly with our customers to identify the necessary activities required to complete each client’s implementation and ensure that the activities are performed in a timely, high-quality manner.
• We are a friendly and open-minded team, and we’re looking for people who will thrive by collaborating and implementing improvements to our approach to support.

Roles & Responsibilities

• Take incoming support calls from customers and provide assistance as required.
• Monitor incoming support tickets and ensure response within the agreed SLAs.
• Analyse customer issues, diagnose and resolve where possible.
• Escalate the issue for assistance from the development team if required.
• Maintain and track and close support issues on Jira.
• Install and customise applications for new customers.
• Run training sessions for new users.
• Test bug fixes released by the development team before delivery to the customer.

Requirements

• The role is technical, so an IT qualification/degree is required
• Knowledge and experience with the following – Application Support/ Windows/ Databases/ Remote Access Tools A hands-on and enthusiastic person who is quick to learn
• Experience working with service desk ticketing tools (Jira)
• Work effectively with a high degree of autonomy
• Excellent interpersonal and communication skills and enjoy working in a fast-paced environment

Job Title: Technical Support Specialist
Contract Type: 12 months
Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training)
Salary: 14 per hour
Location: Solihull, B90 8AJ

Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided.

Key Responsibilities

• Deliver technical support services in Remote Patient Monitoring and CRM devices.
  
  
• Provide accurate technical information to customers in response to inquiries and field reports.
  
  
• Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting.
  
  
• Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives.
  
  
• Provide technical and clinical assistance to Regulatory Affairs personnel when required.
  
  
• Collaborate with international teams to resolve product and clinical issues involving overseas customers.
  
  

• Experience in a support, troubleshooting, or customer service role (degree preferable).
  
  
• Strong customer engagement and interpersonal skills.
  
  
• Excellent verbal and written communication skills.
  
  
• Proficiency in using analytical tools and software.
  
  
• Ability to work collaboratively in a fast-paced, dynamic environment.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.