What Jobs are available for Hargreaves Lansdown in the United Kingdom?

• Job Title: Client Services Associate
• Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
• Location: Eastbourne
  Salary: 24k-30k
• Work Type: Permanent

HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office and internal databases.
• Provide administrative support to the team, including scheduling, data entry, and reporting.
• Collaborate with other departments to address and resolve client issues promptly and effectively.
• Continuously seek opportunities to enhance the client experience.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an Customer Services is required.
• Ability to communicate effectively and professionally.
• Excellent organisational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary with progression opportunities
• Office based in town centre with easy access to train lines
• Large social committee
• Games room with free snacks and drinks
• Casual dress
• Large friendly team
• Bright and open working spaces

if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

Are you a motivated individual with a keen eye for detail and exceptional coordination skills?

We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services!

As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset!

Day to Day

• Manage consultancy cases by gathering client information and qualifying leads.
• Liaise with the consultancy team to ensure deadlines are met and expectations are managed.
• Report on completed cases, obtaining client reviews to ensure satisfaction.
• Maintain and update the VIP master client list and data sheets for accuracy.
• Provide feedback on consultancy hours used, leveraging CMS system reports.
• Assist with general administrative duties, including checking hours and contract statuses.
• Review consultant availability and assign work effectively for upcoming weeks.
• Coordinate with outsourced consultancy firms for tailored client services.

YOU?

• Customer service experience, ideally in a corporate setting.
• Strong written and verbal communication skills with an empathetic touch.
• Proficiency in Microsoft Office and a willingness to learn new systems.
• Ability to interpret client documents and understand their needs.
• A meticulous attention to detail and commitment to excellent client service.
• A positive and adaptable mindset in a fast-paced team environment.

INDHIN

48474CCR2

We are looking to appoint a Client Services Administrator for our Leatherhead based client. 

They offer

They will provide you with all the necessary support, training, and continued learning

Salary – Up to 34k

Holidays - 25 days annual leave + bank holidays, + an additional day after 3 years of service and 1 per year thereafter, up to a maximum of 3 additional days.

Pension - 5% employee and 5% employer pension contribution.

Benefits - Critical Illness, Income Protection and Death-in-Service cover after probationary period

Our client, a results-driven financial planning firm, are offering the position of Client Services Administrator  to join their high-performing team.

They are seeking someone who is naturally organised, professional, and eager to contribute to their continued success. If you thrive in a fast-paced environment and love supporting others to deliver outstanding client service, we want to hear from you.

The Role

You will play a vital role in supporting the day-to-day operations of the team through a range of administrative responsibilities, including but not limited to:

• General office administrative duties
• Supporting Client Services team members
• Opening, scanning, and distributing post
• Preparing meeting rooms for client appointments
• Updating and maintaining client and product records using a bespoke database
• Preparing meeting packs and documentation
• Administering new and existing client pensions, investments, and risk products
• Following workflows and internal processes
• Liaising with product providers and strategic partners
• Gathering documentation and data for client meetings
• Supporting ad hoc project work

Key Skills & Experience

We’re looking for someone with the following attributes:

• Strong administrative background, ideally in financial services
• Confident communicator (verbal and written), comfortable dealing with all levels of stakeholders
• Exceptional attention to detail and a "right first time" mindset
• Able to prioritise, meet deadlines, and manage your workload effectively
• Positive, professional, and proactive with a can-do attitude
• A collaborative team player who can also work independently
• Resilient, adaptable, and capable of solving problems effectively
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)

Requirements

• Minimum 4 years’ experience in a similar administrative role
• Proven experience in a financial services environment

If your application is successful, you will be contact shortly.

The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly,  experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

A Client Services Assistant / Training Centre Co-Ordinator in York is required by a continuously rapidly expanding successful training business that operates across various markets and sectors. This Client Services role is suited for either someone who has previous experience of dealing with delegates attending events or training courses. The position will see you proving a warm and professional welcome to everyone who arrives at the training centre and being their first point of contact upon arrival. It will then involve ensuring the delegates are directed to the correct area for their training and then any further training centre questions they may have or about the day / week ahead of them. In addition to this you will be required to ensure the smooth running of the centre from ordering lunches, ensuring all stationary levels are maintained and all other functions of the centre are managed effectively. You will also be involved in a range of general administration duties that are required as part of the role and centre delivery of its training to the people coming onto the courses.

Role Overview

• Direct delegates to their class / advise they sign in on their phone each day in centre.

• Photocopying, scanning, printing of coursework including disclaimer letters.

• Data entry (google docs) various spreadsheets.

• Emailing reports to clients/authorising engineers.

• Registering delegates on City & Guilds.

• Producing attendance or achievement certificates.

• Organising resit exams.

• Booking hotels.

• Ordering lunches on a weekly basis.

• Ordering of stationery and perishables.

• Stocking up classrooms with teas, coffees etc.

• Updating details.

• Dealing with queries.

• Advising maintenance of any issues.

• Ad hoc duties as and when needed.

Experience & Skills Required

The successful candidate will demonstrate the following:

• Previous event co-ordination, co-ordination of onsite delivery of training, receptionist or other client welcoming functions.

• Good IT and computer skills for data entry and internal and external communication.

• Experience of dealing with visitors, clients and suppliers.

• Good telephone and interpersonal skills.

• Experienced in all round office administration.

• Be a strong team player but with the ability to work on your own initiative.

What's on Offer

The company is a family run feel business and you will be joining a friendly, professional, driven company that prides itself on being the best training provider in our industry. A competitive basic salary with excellent benefits are on offer, including future career progression opportunities if desired.

Salary :- 26,000 Base salary, 9% pension, 25 days hols + bank holidays & Health package

Location :- York.

Company:- The organisation are a leading UK based safe systems of work mechanical, electrical, and water hygiene training course provider, working with many different industry sectors including FM, NHS, Airports, MOD, Universities & Manufacturing.

Diversity & Inclusion

ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Dynamic FinTech company that provideselectronic services to support post-trade processing is looking for a client services associate.

You will have a background in financial services with experience of collateral, stock lending/borrowing or securiites finance.

Client-focused, strong IT skills, particularly excel and the ability to understand new programs.

A good problem-solver, able to explain concepts to clients and passionate about fintech.

The company offers a good working environment, good work-life balance including hybrid working.

We are looking to speak to you if you have either some office/phone based or retail based work experience where you have interacted with customers, or if you have recently graduated/left college and looking for your first career move.

We are working with this rapidly expanding mutual society who specialise in providing income protection and critical illness insurance products. They have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future here, meaning there is some great opportunities at the moment for hard working and career minded people who want to join them on this journey. They are now looking for a someone to join them as an Adviser Services Assistant.

They offer some genuinely great perks here, such as staff away days and social functions, with a benefits package that includes, Private Health Cover, 25 days holiday + bank holidays to start, free eye care, a 10% of salary annual bonus and a 10% non-contributory pension, death in service (x4 of base salary). And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities as well as a further two days leave year fully paid to go and work for a charity of your choice. They also offer hybrid working and onsite parking is also provided.

The main purpose of your role will be to support the Adviser Services Team there, ensuring the consistent delivery of exceptional customer service to advisory firms/IFA's within the financial services sector, who sell the Societies products. This will include competently handling a high volume of telephone and email enquiries from Financial Advisors whilst also effectively managing a variety of administrative tasks. This will also include you proficiently carrying out due diligence when onboarding new firms and advisers to sell the Mutuals products and supporting the Sales Team with responding to proposition enquiries from advisory firms too. 

To be considered for this role, no financial services experience is required (though this would be a bonus) however as a minimum you will need to possess either experience in an office based or retail based customer service focused role. They will also consider graduates or A-Level leavers looking for a career.  A good standard of education is also required with a minimum grade ‘C’ GCSE, or equivalent, in Maths and English.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team! 

Office hours are 8:45am to 5pm and the salary on offer is £(phone number removed), depending on experience including all the benefits mentioned above, with them offering hybrid working. (You will need to be in the office 3 days a week)

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment 

Client Services Representative - (Kent)

Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.

We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front-of-house operations, and administrative support , with occasional involvement in promoting services to clients.

Location: Kent
Salary: 26,000

The Role

• Welcome and assist visitors, tenants, and clients.
• Manage reception, communal areas, and meeting rooms to a high standard.
• Support day-to-day operations and administrative tasks.
• Assist with client enquiries and ensure smooth delivery of services.
• Support business centre activities and occasional promotional initiatives.
• Provide reports and support initiatives to enhance the overall client experience.

About You

• Professional, friendly, and confident with excellent communication skills.
• Self-motivated and able to work independently.
• Strong organisational skills and attention to detail.
• Customer-focused with a proactive, positive approach.
• Comfortable using IT systems and performing administrative tasks.

What We Offer

• Salary of 26,000
• Monday to Friday, 08:30-17:00.
• Free parking on site.
• 25 days annual leave plus bank holidays.
• A professional and supportive working environment.
• A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.

We are looking to appoint a Client Services Administrator for our Leatherhead based client. 

They offer

They will provide you with all the necessary support, training, and continued learning

Salary – Up to 34k

Holidays - 25 days annual leave + bank holidays, + an additional day after 3 years of service and 1 per year thereafter, up to a maximum of 3 additional days.

Pension - 5% employee and 5% employer pension contribution.

Benefits - Critical Illness, Income Protection and Death-in-Service cover after probationary period

Our client, a results-driven financial planning firm, are offering the position of Client Services Administrator  to join their high-performing team.

They are seeking someone who is naturally organised, professional, and eager to contribute to their continued success. If you thrive in a fast-paced environment and love supporting others to deliver outstanding client service, we want to hear from you.

The Role

You will play a vital role in supporting the day-to-day operations of the team through a range of administrative responsibilities, including but not limited to:

• General office administrative duties
• Supporting Client Services team members
• Opening, scanning, and distributing post
• Preparing meeting rooms for client appointments
• Updating and maintaining client and product records using a bespoke database
• Preparing meeting packs and documentation
• Administering new and existing client pensions, investments, and risk products
• Following workflows and internal processes
• Liaising with product providers and strategic partners
• Gathering documentation and data for client meetings
• Supporting ad hoc project work

Key Skills & Experience

We’re looking for someone with the following attributes:

• Strong administrative background, ideally in financial services
• Confident communicator (verbal and written), comfortable dealing with all levels of stakeholders
• Exceptional attention to detail and a "right first time" mindset
• Able to prioritise, meet deadlines, and manage your workload effectively
• Positive, professional, and proactive with a can-do attitude
• A collaborative team player who can also work independently
• Resilient, adaptable, and capable of solving problems effectively
• Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)

Requirements

• Minimum 4 years’ experience in a similar administrative role
• Proven experience in a financial services environment

If your application is successful, you will be contact shortly.

The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly,  experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

Dynamic FinTech company that provideselectronic services to support post-trade processing is looking for a client services associate.

You will have a background in financial services with experience of collateral, stock lending/borrowing or securiites finance.

Client-focused, strong IT skills, particularly excel and the ability to understand new programs.

A good problem-solver, able to explain concepts to clients and passionate about fintech.

The company offers a good working environment, good work-life balance including hybrid working.