45,877 Harrods jobs in the United Kingdom

Full Time and Part Time roles available, FTC until 3rd January 2026

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
• “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our  LinkedIn page!

• Greet and engage customers, providing a warm and personalized welcome.
• Understand customer needs and offer expert advice on products, styling, and brand heritage.
• Drive sales by actively recommending products and building client relationships.
• Maintain an impeccable visual merchandising standard across the sales floor and stockroom.
• Process transactions efficiently and accurately using the POS system.
• Handle customer inquiries, returns, and exchanges with professionalism and courtesy.
• Achieve and exceed individual sales targets.
• Build and maintain a loyal client book through follow-up and personalized communication.
• Stay up-to-date with current fashion trends and product knowledge.
• Assist with inventory management, including stock counts and receiving deliveries.
• Uphold the brand's luxury image and service standards at all times.
• Collaborate effectively with the store team to achieve collective goals.
• Participate in store events and promotional activities.

• Greet and welcome all clients with warmth and professionalism, creating a memorable shopping experience.
• Actively engage with clients to understand their needs, preferences, and style aspirations.
• Showcase and demonstrate product features and benefits with enthusiasm and in-depth knowledge.
• Assist clients in selecting appropriate items, offering personalized styling advice.
• Process sales transactions accurately and efficiently using the POS system.
• Build and maintain a loyal client base through personalized follow-up, appointment scheduling, and special event invitations.
• Manage inventory, including stock replenishment, visual merchandising, and stocktakes, ensuring the store is always presented to the highest standard.
• Contribute to achieving individual and store sales targets.
• Handle client inquiries and resolve issues promptly and courteously, both in-person and remotely.
• Collaborate with the store management team to develop and implement sales strategies.
• Maintain a comprehensive understanding of current trends and competitor activities.
• Uphold the brand's image and values at all times.
• Manage remote follow-up tasks, including personalized emails and virtual consultations where applicable.

• Previous experience in luxury retail sales or a high-end customer service environment is essential.
• A genuine passion for fashion, accessories, or the specific luxury category offered.
• Excellent communication, interpersonal, and active listening skills.
• Proven ability to build rapport and establish trust with clients.
• Strong sales acumen and a results-oriented approach.
• Impeccable presentation and grooming standards.
• Proficiency in POS systems and basic computer skills for remote tasks.
• Ability to work effectively in a team and independently.
• Flexibility to work varied shifts, including weekends and occasional evenings.
• A proactive and positive attitude, with a strong work ethic.
• Familiarity with luxury market dynamics is a plus.

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness  | For Freedom | For Unity Against Racism

Responsibilities

• Ensure customer service is of the highest standards at all times
• To support management in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the brands and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• To be an expert in fashion and latest trends

Requirements

Benefits

• Competitive basic salary
• Generous commission structure
• Enviable discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

• Design and implement visual merchandising strategies for the store.
• Create and execute eye-catching window and in-store displays.
• Plan and arrange product placement to optimize sales and customer experience.
• Ensure all displays are consistent with brand identity and guidelines.
• Collaborate with management and buying teams on visual concepts.
• Source and manage display materials, props, and fixtures within budget.
• Maintain visual standards and ensure store appearance is always immaculate.
• Adapt displays for new product launches, seasonal events, and promotions.
• Stay abreast of industry trends in visual merchandising and luxury retail.
• Provide training to store staff on visual presentation standards.

• Proven experience as a Visual Merchandiser in a retail environment, preferably luxury.
• Strong portfolio showcasing creative display concepts.
• Excellent understanding of design principles, color theory, and spatial awareness.
• Proficiency in graphic design software (e.g., Adobe Creative Suite) is a plus.
• Ability to interpret brand guidelines and marketing objectives.
• Creative, innovative, and highly detail-oriented.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Physical ability to lift, move, and set up displays as needed.
• Passion for fashion and retail.