45,531 Head Bartender jobs in the United Kingdom
Head Bartender
Posted today
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Job Description
The ideal candidate will possess a deep knowledge of spirits, wines, and mixology, coupled with exceptional leadership and customer service skills. You will have a passion for creating unique and memorable drink experiences, and a proven ability to manage a busy bar environment efficiently. Key duties include developing the cocktail menu, sourcing premium ingredients, training junior bartenders on techniques and service standards, and upholding all health and safety regulations.
We are looking for someone who can inspire their team, build strong rapport with guests, and contribute to the overall success of the venue. Your ability to manage stock, control costs, and maintain profitability for the bar operation will be vital. Experience in a similar high-volume, quality-focused establishment is essential.
Responsibilities:
- Lead and manage the bar team, ensuring exceptional service standards.
- Develop and maintain an innovative and appealing cocktail and beverage menu.
- Source high-quality spirits, wines, beers, and other bar supplies.
- Train and mentor bar staff on mixology techniques, service etiquette, and product knowledge.
- Manage inventory, stock rotation, and ordering to control costs and minimize waste.
- Ensure compliance with all health, safety, and licensing regulations.
- Create a welcoming and engaging atmosphere for guests.
- Monitor bar performance and implement strategies to enhance profitability and guest satisfaction.
- Build strong relationships with regular patrons and provide personalized service.
- Resolve guest complaints or issues promptly and professionally.
- Proven experience as a Head Bartender or senior bar professional.
- Extensive knowledge of spirits, cocktails, wine, and beer.
- Exceptional mixology skills and creativity.
- Strong leadership, management, and team-building abilities.
- Excellent customer service and interpersonal skills.
- Experience in inventory management and cost control.
- Knowledge of relevant licensing laws and health & safety standards.
- Ability to work effectively in a fast-paced, high-pressure environment.
- A passion for hospitality and creating memorable guest experiences.
- Flexibility to work evenings, weekends, and holidays as required.
Head Bartender
Posted 11 days ago
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Job Description
At Town, our vision is to create a welcoming space where guests can enjoy excellent food and drinks in a relaxed atmosphere. Located in the vibrant Covent Garden, we pride ourselves on our sustainable practices and our commitment to using only the finest ingredients, expertly crafted by our talented team.
The RoleWe are seeking an enthusiastic and experienced Head Bartender to join our dynamic team. In this role, you will help lead our bar operations and ensure that every guest enjoys an exceptional drinking experience. You will be responsible for maintaining our high standards while supporting our Bar Manager in all aspects of running the bar.
What You’ll Do- Assist in managing bar operations, including stock control, ordering, and inventory management.
- Train, mentor, and inspire a team of bartenders to deliver outstanding service and cocktails.
- Collaborate with the Bar Manager to develop and update the cocktail menu, focusing on seasonal and local ingredients.
- Ensure compliance with health and safety regulations and maintain cleanliness and organization at the bar.
- Engage with guests to enhance their experience, taking feedback and suggestions to heart.
Requirements
- Experience in a supervisory or management role within a bar or restaurant setting (approx. 2+ years).
- Strong knowledge of mixology, wine, and spirits.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Exceptional communication and customer service skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Legal right to work in the UK and the flexibility to work evenings and weekends.
Benefits
- Competitive Pay & Earning Potential
- £18.16 – £8.80 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
- 2,500 – £4 000 indicative annual earnings (based on a 45-hour week).
- Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance.
- Holiday: 29 days per year including public holidays (pro rata).
- Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group.
- Pension: company pension scheme.
If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you’re the right fit for Town.
Head Bartender & Mixologist
Posted 3 days ago
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Job Description
Key responsibilities include developing and curating a dynamic and appealing cocktail menu, experimenting with new ingredients and techniques, and maintaining impeccable standards of drink presentation. You will manage bar staff scheduling, training, and performance, fostering a high-energy, professional, and customer-focused atmosphere. Inventory management, stock control, and ordering supplies to meet demand while minimizing waste are crucial. Ensuring adherence to all health, safety, and licensing regulations is paramount. The Head Bartender will also work closely with the management team to develop promotional activities and special beverage offerings. Excellent communication and interpersonal skills are essential for interacting with guests and motivating the bar team.
The ideal candidate will have a minimum of 5 years of experience in high-volume, quality-focused bar environments, with at least 2 years in a supervisory or lead role. Demonstrable expertise in mixology, including a deep understanding of spirits, liqueurs, and classic cocktail preparation, is essential. Creativity, a passion for innovative flavor combinations, and the ability to create signature drinks are highly valued. Strong leadership, team management, and problem-solving skills are required. You must be personable, professional, and able to thrive in a fast-paced, guest-centric setting. Experience with inventory management software and POS systems is a plus. This is an exciting opportunity to showcase your mixology talents and leadership abilities in a premier hospitality venue.
Head Bartender - New Opening - London
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Head Bartender - New Restaurant Opening
Hawksmoor is growing! We have a very exciting new opening planned for London this year and are looking for a team of talented people to support us in our ambitious growth plans.
Since 2006 we have been the UK's home of ethically sourced, grass-fed beef, cooked over charcoal and paired with our award-winning wines and cocktails. We became B Corp certified in 2022 and are the only restaurant group in the UK to place in the Best Companies for 13 consecutive years, meaning we have some of the happiest people in the industry working here! This is alongside raising over £1million for Action Against Hunger and being rated as one of the most sustainable groups in the country. As Head Bartender, you will lead the bar team, creating exceptional drinks and guest experiences.
What You'll Do
- Lead the bar team and inspire them with your knowledge and passion
- Create and serve outstanding drinks with flair and consistency
- Ensure bar standards, cleanliness and stock are maintained
- Train and develop bartenders and barbacks
- Work with managers to develop menus and seasonal specials
Who You Are
- Strong bartender experience in a quality cocktail-led venue
- Natural leader with strong drinks knowledge
- Love hospitality and engaging with people
- Ambitious, with potential to step into Bar Management
Our Values
- Welcome Everyone – we are warm, welcoming and help everyone feel comfortable being themselves
- Work Hard and Be Nice to People – we balance hard work and ambition with integrity, kindness and fun
- Hit Hawksmoor Standards – we all take accountability for the part we play
- Keep Evolving – we continue to develop through listening, learning, feedback and new ideas
Benefits
- 28 days’ holiday (including service charge)
- Free staff meals on shift + 50% off for visits with loved ones
- Paid overtime on salaries
- Income protection & death-in-service cover
- Paid annual volunteer days
- Wagestream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping & experiences
- Restaurant welfare budget for snacks, drinks & support
- Full training package: Food Safety, H&S, HR quals + management programme
- Enhanced maternity & paternity leave
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. Whether you’re just starting out or looking to grow your career, we’re committed to supporting you every step of the way so you can thrive and be happy at work. If you're excited about this role but aren't sure if you meet every single requirement, please apply anyway. You might be just who we’re looking for.
Customer Service
Posted today
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Customer Service
Location: Dundee
Pay Rates: 13.42 to 31.37 per hour (depending on shift pattern choice)
Contract: Temporary to Permanent
Start Date: 13/10/2025
Training: Full-time, 100% attendance required for the first 6 weeks
Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.
As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence.
As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service.
This is more than a call handler role - it's a chance to make a real difference, every single shift.
We're looking for individuals who can:
* Communicate clearly and empathetically under pressure
* Think critically and follow structured processes
* Type at least 50 words per minute with 98% accuracy
* Stay composed in emotionally challenging situations
You'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most.
Shift Patterns
We offer a variety of shift options to suit different lifestyles.
Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.
Training will be full-time and may include evenings.
Full Training & Career Progression
You'll receive comprehensive training and ongoing support. Within six months, you'll be upskilled and will be expected to answer 999 emergency calls and any other call streams, as required.
Rewards & Benefits:
* Competitive pay & overtime opportunities
* Career development opportunities
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
Application Process
1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy)
2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy)
3. Pre-employment Checks (DBS & references)
Ready to Make a Real Difference?
If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.
We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service
Posted today
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Job Description
Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: 14.00 per hour & Ethical upselling rewards-up to 6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)
About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.
You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.
Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities
Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre
Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday
We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Customer Service
Posted 3 days ago
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Job Description
BT Customer Service Advisor
Location: Belfast
Pay Rates: 13.42 to 31.27 per hour, depending on working hours.
Hours: Full Time 37.5
Shift Pattern Options:
Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 17:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.
Option2: 4 Week working rota of 2x weeks of earlies with shifts falling between 08:00 to 19:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.
Training will be full-time, and hours will fall between days and evenings.
Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period
Contract: Temporary to Permanent opportunities
Start Date: 13/10/2025.
Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.
The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.
This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.
As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.
As a 999 Call Handler you will demonstrate:
* Successful Communication and Active Listening skills
* Critical thinking whilst working under pressure, to empathetically support others
* A caring nature to support individuals in their most critical time of need
* Emotional Intelligence and Heightened Self & Social Awareness
* Good standards of literacy and IT skills with a diligent nature
Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues.
As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires.
Rewards & Benefits:
* Attractive pay rates,
* Overtime opportunities
* Career progression
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
All applications will be subject to pre-employment and referencing checks, inclusive of DBS.
So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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Customer Service
Posted 3 days ago
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Working Monday - Friday 09.00 - 17.00
- To support the ongoing maintenance and enhancement of the customer portal by managing data entry, updating documentation, refining communication scripts, and conducting outbound customer calls to ensure accurate information and a high standard of service delivery.
Customer Portal Updates
- Review and update content within the customer portal.
- Ensure accuracy and consistency of customer-facing information.
- Flag and correct any data discrepancies or outdated content.
Document & Data Handling
- Support with uploading, organising, and maintaining customer documents.
- Perform accurate data entry and validation tasks.
- Maintain confidentiality and data protection standards at all times.
Customer Communication
- Make outbound calls to customers to verify information, follow up on queries, or provide updates.
- Log call outcomes and update customer records accordingly.
- Handle customer interactions professionally.
Skills & Experience Required:- Strong attention to detail and accuracy in data entry.
- Excellent verbal and written communication skills.
- Comfortable making outbound calls and handling customer queries.
Customer Service
Posted 5 days ago
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Job Description
Our client is looking for for a Client Co ordinator who has strong computer abilities and can multitask.
Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography.
You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.
Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.
The company offer a salary of up to 28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking and 21days holiday with 8 bank holidays.
Customer Service
Posted 11 days ago
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Hybrid
Crewe
6 month FTC initially with possibility of permanant position
Are you passionate about delivering outstanding customer service and making a real difference in people’s lives? We’re recruiting for a Customer Operations Specialist to join a dynamic and supportive operations team at a leading organisation committed to excellence and integrity.This is a hybrid role based at the head office, offering flexibility and a fast-paced, rewarding environment where your communication skills and attention to detail will shine.
Key Responsibilities- Claims Processing: Accurately assess and process customer claims, ensuring compliance and fraud prevention.
- Customer Support: Provide first-class service across multiple channels including phone, email, live chat, post, and social media.
- Data Management: Maintain and update customer records with precision and care.
- Credit Control: Reconcile payments, manage ledgers, and apply effective credit control measures.
- Sensitive Interactions: Handle vulnerable situations and policy closures with empathy and professionalism.
- Digital Engagement: Encourage customers to adopt digital platforms for easier access to services.
- Compliance & Reporting: Follow data protection procedures and report breaches promptly.
- Performance Driven: Meet and exceed KPIs while delivering positive customer outcomes.
- Team Collaboration: Work closely with internal teams to resolve issues and improve service delivery.
- Excellent written and verbal communication skills
- A compassionate and solution-focused approach
- Strong organisational skills and attention to detail
- Ability to work independently and collaboratively
- Solid administrative skills and Microsoft Office proficiency
- Hybrid working available
- Based at head office
This is a fantastic opportunity to join a team that values professionalism, responsibility, and customer focus. If you’re looking for a role where you can grow, contribute meaningfully, and be part of a supportive environment — we’d love to hear from you.
Leanne (phone number removed) or email (url removed)
INDCOM