854 Head Of Security jobs in the United Kingdom

We are seeking an experienced Head of Security Assurance to lead cyber oversight and ensure secure, resilient, and data-focused infrastructure within a critical national sector. This is a unique opportunity to shape cyber risk management, guide strategic programmes, and engage with senior stakeholders across government and industry.

Key Responsibilities:

Lead cyber security assurance and oversight across the organisation

Drive strategy for risk reduction and resilience planning

Manage threat assessments and critical asset protection

Build strong partnerships with government, regulators, and third parties

Lead and develop a small team of security professionals

Key Skills:

Chartered status (UK CSC, CISSP, or equivalent)

Strong technical knowledge of IT infrastructure, software, and security architecture

Proven experience in cyber risk management, intelligence analysis, and assurance

Ability to influence and engage at senior leadership level

Experience working in regulated, government, or national infrastructure environments

This position is posted by Jobgether on behalf of Cryptio. We are currently looking for a Head of Security in the United Kingdom.

This role offers a unique opportunity to lead and shape the security function for a fast-growing digital asset platform. The Head of Security will take ownership of the organisation’s product, infrastructure, and internal systems security, balancing hands-on technical work with strategic leadership. You will collaborate across engineering, product, and operations teams to embed security into every aspect of development and operations. This position combines governance, compliance, and practical engineering, allowing you to influence both technology and culture. The ideal candidate thrives in a fast-paced environment, enjoys solving complex security challenges, and can scale security practices as the company grows.

Accountabilities

·    Own and manage the organisation’s overall security posture, including product, infrastructure, and internal systems.

·    Secure CI/CD pipelines, container workflows, infra-as-code, and deployment tooling.

·    Define and enforce access controls, auditing, and logging for internal services.

·    Evaluate, deploy, and manage security tools such as EDR, vulnerability scanners, and SCA solutions.

·    Lead internal authentication, SSO, MFA, and identity lifecycle management.

·    Implement endpoint security, employee training programs, and awareness campaigns.

·    Drive compliance with SOC 1/2 and other relevant frameworks, and manage relationships with auditors, vendors, and pentesters.

·    Develop internal security policies, operational processes, and playbooks to ensure organisational resilience.

Requirements

·    5+ years of hands-on experience in security engineering, ideally within a SaaS or tech environment.

·    CISSP or equivalent certification.

·    Strong expertise in cloud security, secure software development, and common vulnerabilities.

·    Proven experience securing production environments and CI/CD systems.

·    Familiarity with security compliance frameworks such as SOC 2 or ISO 27001.

·    Experience deploying and operationalising security tools.

·    Excellent communication and collaboration skills across cross-functional teams.

·    Pragmatic, system-oriented mindset balancing risk management and business agility.

Benefits

·    Fully remote or hybrid working options.

·    25 days paid holiday plus bank holidays and your birthday off.

·    Extra day of annual leave for every year of service.

·    Mental health, wellbeing, and coaching support.

·    Attractive maternity and paternity policies.

·    Gym or wellness reimbursement via ClassPass.

·    Apple MacBook Pro and $200 home office setup budget.

·    Training and professional development budget.

·    UK-specific: 4% pension contributions, private medical and dental insurance.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Job title: Risk Management Specialist

Location: London/Hybrid

Duration: 6 months

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

The role:

This role forms a key part of the 1LOD Technology Risk Management function, supporting the Head of Technology Risk. The role holder will form a crucial component in the establishment of an enhanced risk management framework and beyond that identify and assess potential risks across Technology, as well as ensuring a comprehensive approach to risk mitigation.

The key focus of this contract is to Support the enhancement of Technology Resilience and the maturity of risk management practices

Responsibilities:

• Process Documentation: Create and update process documentation across key technology processes to support governance, compliance, and operational consistency.
• SSSDLC Integration: Support the integration of security controls and risk assessments throughout the Secure Software/System Development Lifecycle.
• Controls Assurance: Review and challenge the design and operation of controls to ensure they mitigate risks effectively.
• Risk Register Monitoring: Maintain and update a register of Technology-related risk events, incidents, audit findings, exceptions, etc. Work with responsible areas to assess these, develop action plans, identify owners and track through to completion.

Requirements:

• Technology Knowledge: Work towards a detailed understanding of Technology and cyber risk frameworks (e.g. NIST / ISO27001 / COBIT / ITIL).
• SSSDLC Expertise: Understanding of the Secure Software/System Development Lifecycle, including secure design, development, testing, and deployment practices.
• Process Documentation: Experience in drafting, updating, and maintaining process documentation across key technology domains.
• Attention to Detail: Meticulous attention to detail is crucial for accurately managing open audit points, helping to document audit actions, and accurately track and report on the status of management actions.
• Organisational Skills: Strong organisational skills are necessary to effectively coordinate audit schedules, manage documentation, and prioritise tasks across the IT Department.
• Time Management: Excellent time management skills are essential for managing multiple audit engagements, meeting deadlines, and ensuring the smooth progression of audit activities.
• Communication Skills: Clear and concise communication skills are vital for effectively liaising with internal and external stakeholders, conveying audit-related information, and facilitating collaboration across the IT Department.
• Analytical Skills: Basic analytical skills are beneficial for analysing audit data, identifying trends, and generating insights to support audit reporting and decision-making processes within the Technology domain.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Job title: Risk Management Specialist

Location: London/Hybrid

Duration: 6 months

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

The role:

This role forms a key part of the 1LOD Technology Risk Management function, supporting the Head of Technology Risk. The role holder will form a crucial component in the establishment of an enhanced risk management framework and beyond that identify and assess potential risks across Technology, as well as ensuring a comprehensive approach to risk mitigation.

The key focus of this contract is to Support the enhancement of Technology Resilience and the maturity of risk management practices

Responsibilities:

• Process Documentation: Create and update process documentation across key technology processes to support governance, compliance, and operational consistency.
• SSSDLC Integration: Support the integration of security controls and risk assessments throughout the Secure Software/System Development Lifecycle.
• Controls Assurance: Review and challenge the design and operation of controls to ensure they mitigate risks effectively.
• Risk Register Monitoring: Maintain and update a register of Technology-related risk events, incidents, audit findings, exceptions, etc. Work with responsible areas to assess these, develop action plans, identify owners and track through to completion.

Requirements:

• Technology Knowledge: Work towards a detailed understanding of Technology and cyber risk frameworks (e.g. NIST / ISO27001 / COBIT / ITIL).
• SSSDLC Expertise: Understanding of the Secure Software/System Development Lifecycle, including secure design, development, testing, and deployment practices.
• Process Documentation: Experience in drafting, updating, and maintaining process documentation across key technology domains.
• Attention to Detail: Meticulous attention to detail is crucial for accurately managing open audit points, helping to document audit actions, and accurately track and report on the status of management actions.
• Organisational Skills: Strong organisational skills are necessary to effectively coordinate audit schedules, manage documentation, and prioritise tasks across the IT Department.
• Time Management: Excellent time management skills are essential for managing multiple audit engagements, meeting deadlines, and ensuring the smooth progression of audit activities.
• Communication Skills: Clear and concise communication skills are vital for effectively liaising with internal and external stakeholders, conveying audit-related information, and facilitating collaboration across the IT Department.
• Analytical Skills: Basic analytical skills are beneficial for analysing audit data, identifying trends, and generating insights to support audit reporting and decision-making processes within the Technology domain.

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express has a network that connects millions of consumers, merchants and businesses around the globe in a payments and commerce ecosystem that creates value for all its constituents.
Our **Global Merchant and Network Services (GMNS) Risk Management Team** stands behind each of these purchases, thus protecting this network of millions of consumers, merchants and businesses. Our team makes this happen by leveraging advanced machine learning and network algorithms.
This role presents an exciting opportunity to work in a fast-paced and dynamic environment, leveraging large amounts of linked and unstructured data within the Third-Party Processing (TPP) Portfolios. The incumbent will be responsible for TPP Risk Management of the European portfolio.
This position requires a highly organised person with excellent analytical capabilities, with the ability to bring an innovative perspective to the strategic and operating requirements of the role.
This person must be able to thrive in a dynamic environment while influencing colleagues from partner organizations, often with conflicting priorities. This position will liaise with key partners including the Sales, Partner Oversight, Risk and Technology teams to create and drive best-in-class strategy.
**How will you make an impact in this role?**
+ Supporting the ongoing management of the consent process for recruitment of large and high-risk sponsored merchants.
+ Help to monitor and analyze portfolio performance to inform risk management and regulatory reporting, maintaining an external lens
+ Help prepare regular updates on portfolio exposures.
+ Help conduct in-depth analysis of both internal and external data sources.
+ Help drive deep-dive analytics and partner across the enterprise to enhance risk management methodology.
**Minimum Qualifications:**
+ Analytical and quantitative skills preferred
+ Balance of strategic and analytic acumen
+ Ability to cope with ambiguity and complexity
+ Proficiency in working with large volumes of structured and unstructured data
+ Programming skills and experience in SQL/SAS, object oriented or functional programming languages
+ Excellent communication skills, including the ability and willingness to present to and work with Executives.
+ Willingness to learn
+ Team player with the courage to share a point of view for the benefit to the organisation
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25014836

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within UK Credit Risk organisation led by UK Chief Risk Officer with the objective to drive responsible growth with best-in-class credit risk strategies through the card lifecycle. We believe in data-driven approach and team collaboration to transform your insights into impactful business strategies.
The position provides a unique opportunity for an individual who is driven and analytical to make a difference by defining and implementing lending and governance strategies for UK consumer and Small Business credit cards. The individual would be responsible for driving strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The successful candidate is expected to have a comprehensive understanding of consumer credit bureau tradeline data and extensive knowledge of UK industry lending products and dynamics. The individual should also be familiar with UK regulatory requirements such as CONC and Consumer Duty. The individual is required to have experience of processing large unstructured datasets and have strong problem-solving abilities.
The responsibilities include:
+ Evaluating existing bureau tradeline data or new data sources and stay abreast of industry trends to build upon existing affordability frameworks, and deliver profitable growth strategies, as well as improved customer outcomes
+ Innovating and optimising lending strategies to improve performance efficiencies and customer experience.
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market and to achieve sustainable growth objectives
+ Presenting recommendations to risk committees and lead the strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 3 years of experience in unsecured lending (credit card is a plus!)
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK Consume Credit Bureau Tradeline data
+ Familiar with UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in laymen's term
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25012304

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Risk Management
Manager, Vocalink Product and Customer Account Management - First Line Risk Management
Overview
This is an opportunity to be part of the Product and Customer Account Management function in Vocalink Limited, the UK company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK.
The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 13 billion a year and total annual transactional value in excess of £10 Trillion.
Vocalink products include Bacs Direct Credits, Bacs Direct Debits, Faster Payments, the LINK ATM network for cash withdrawals, and the Image Clearing Service (ICS) that supports cheque clearing.
You will report to the Vocalink Risk Director - Commercial Services, and work closely with other Product and Customer Account Management team members.
Role
In this role, you will be responsible across Vocalink Product and Customer Account Management for strengthening our risk governance, risk culture and risk change. You will also participate in the wider Vocalink Risk Champion community and will be asked to keep an eye on Audit issues. Responsibilities include:
- Risk Governance
o Report on and maintain (i.e. "hold the pen") Product and Customer Account Management's key risk information in VLL's system of record in a timely and accurate manner. Key risk information includes Risks and associated Controls, Issues and Actions, Policy Exceptions, Risk Events, Risk Escalations, Risk Acceptances and relevant Risk Appetite Statements & Metrics / Key Risk Indicators.
o Support the Risk Owners to discharge and demonstrate their risk management responsibilities (e.g. risk reviews, execute risk committee actions, define treatment plans, issues management & escalations, policy exceptions, etc).
o Represent the function's views and interests in relevant risk governance meetings and working groups.
o Facilitate and input to risk reviews, RCSAs and assurance activities with relevant 1st, 2nd and 3rd Line teams.
- Risk Culture
o Support colleagues within the function to embed risk management policies and processes into BAU operations.
o Act as the first point of call on risk management matters for colleagues in the function.
o Promote "think risk" culture within the function through risk discussions and enhancements to risk management practices.
- Risk Change
o Participate in risk related changes (operational or technology related) at the functional level from either transformation e.g. Open Pages or BAU changes e.g. risk policy changes.
o Collaborate with other VLL functions on cross functional risks and the transfer of risks from one register to another.
In addition, you will:
- Provide a monthly update of the function's key risk information to your Risk Owner(s) in the format that is agreed with them e.g. meeting / report etc. to ensure the function's key risk information recorded in VLL's system of record is no more than 1 month out of date. (Key risk information includes Risks and associated Controls from RCSAs, Issues & Actions, Treatment Plans, Policy Exceptions, Risk Events, Risk Escalations, Risk Acceptances and relevant Risk Appetite Statements & Metrics / Key Risk Indicators.)
- Support Product and Customer Account Management's Risk Owners to adhere to the Risk Escalation process so that material risks and appetite breaches are escalated in a timely and accurate manner.
About You
You are likely to have the following technical experience:
- Experience in risk management and an awareness of Vocalink's risk environment
- An understanding of Vocalink's core products
- Knowledge of Vocalink Limited and the UK payments business
- Understanding of working in a stakeholder environment that includes a variety of customers and regulators
You are likely to have the following personal attributes:
- A strong team player with ability to manage stakeholders at all levels.
- Ability to articulate clearly and concisely to a broad range of stakeholders.
- Ability to quickly understand, assess, simplify, and articulate complex business and technical challenges/solutions.
- Attention to detail.
- Problem solving ability, with excellent analysis and deductive skills.
- High energy, comfortable with uncertainty, and able to function under pressure to meet tight deadlines.
- Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment.
- Proactive self-starter who is able to work independently.
- Be someone who embodies the Mastercard Way.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
UK Credit Risk Team's objective is to define and develop credit risk strategies to drive growth and provide good customer outcomes at acquisition and through the customer lifecycle.
The person will be responsible for conducting detailed analysis and implementing new credit risk strategies for UK consumer and small business card acquisition. This person will focus on tracking and explaining acquisitions metrics, developing & evaluating new data sources, and working on projects together with our business partners.
**Responsibilities:**
+ Generate analytical insights and spot hidden trends from data to quickly react to emerging credit trends
+ Collaborate closely with marketing & product teams to help business achieve growth objectives
+ Evaluate new data sources and stay abreast of industry trends to build upon existing frameworks to deliver profitable risk strategies as well as better customer outcomes
+ Develop strong relationships with colleagues from the Central Risk organization, as well as Operations, Product, Acquisitions and Compliance teams to drive enterprise-wide projects for the UK market
+ Drive operational excellence and ensure full compliance with regulatory requirements
**Minimum Qualifications**
+ At least 4 years' experience in risk management or data analytical roles
+ Bachelor's or equivalent in quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science and Economics)
+ Coding skills in SQL or Python with hands-on experience is required
+ Strong analytical skills with the ability to apply both quantitative methods and business knowledge to build insights and deliver results
+ Knowledge of underwriting and consumer/commercial bureau data
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations; conceptualize and sell ideas to internal and external partners
+ Ability to build strong relationships with business partners across the enterprise
+ Proven track record to work independently and within a matrix organization; partnering with capabilities, decision sciences, technology teams and external vendors to deliver solutions quickly and effectively
+ Results driven with strong project management skills and ability to work on multiple priorities
+ Ability to learn quickly and work independently with complex, unstructured initiatives
**Preferred Qualifications**
+ Understanding of statistical concepts
+ Knowledge of UK regulatory landscape for consumer lending
+ Experience leading and developing junior team members
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25010509

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

That’s where you come in.

As a Policy Enforcement Executive  in our Operations team, you’ll play a critical role in protecting Zego from risk by taking action on customers who fall outside our driving and compliance standards. You’ll be responsible for cancelling policies that breach our rules – including those with persistent poor driving scores or failure to meet policy requirements.

This role is ideal for someone with an investigative mindset, great judgment, and a passion for upholding fairness and safety in motor insurance.

What You'll Be Doing

• Actioning Non-Compliance/Poor drivers:  Review accounts that have triggered alerts related to unsafe driving, telematics scores, or policy breaches. Take swift and fair action to cancel policies where required.
• Risk Identification:  Spot patterns of non-compliance and driving behaviour that fall below Zego’s thresholds. Help define and refine our approach to policy enforcement.
• Decision Making:  Cancel policies in line with internal processes and FCA guidelines, documenting each case clearly and accurately.
• Customer Communication:  Deliver clear and professional messages to customers around cancellations, helping them understand the reasons behind our decisions while maintaining Zego’s tone of voice.
• Cross-Team Collaboration:  Work closely with our, Fraud, Customer Service and product teams to share insights, streamline processes, and protect our customers and brand.
• Continuous Improvement:  Provide feedback on current processes and help evolve our risk response strategy in line with emerging trends and technologies.

What You'll Need to Be Successful

• Strong analytical thinking  – You can quickly assess risk indicators and apply consistent, fair judgment in difficult decisions.
• Insurance or risk operations experience  – You’ve worked within insurance before, ideally in fraud, claims, or underwriting.
• Great communication skills  – You’re comfortable delivering firm but empathetic messages to customers, both in writing and over the phone.
• Confident decision-making  – You’re comfortable working autonomously and can defend your choices when challenged.
• Process-driven mindset  – You follow procedures with care but aren’t afraid to suggest improvements.
• Curious and tech-friendly  – You enjoy using tools to support your work and are eager to learn new systems.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one day a week in our central Halifax office. You have the flexibility to choose the day that works best for you and your team. We offer a Hybrid contribution for all company-wide events (3 per year) and help you pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Our approach to AI

We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we’ll provide you with the tools, support, and freedom to do it well.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal-opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.