51,950 Head Of Service jobs in the United Kingdom

Head of Service Delivery - Warrington
80,000 - 100,000 Per annum
Vehicle/Allowance

Main Purpose:
Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating that the teams ensure future Company success by delivering exceptional performance.

Key Responsibilities/Accountabilities:
* Develop strong effective, relationships with other department heads and team members to ensure that all go live projects have necessary and correct; administration, resources, compliance and approvals from relevant bodies to proceed with delivery of projects and that these are resourced efficiently and effectively to deliver optimum ROI
* Facilitate the development and effectiveness of the SMT by building a; cohesive, aligned, focussed & shared responsibility for significant business improvements
* Ensure that the MD is liberated to focus on their responsibilities and only involved at points of critical escalation
* Ensure that accurate and timely; communication, instruction and controls are in place to; commence, maintain, monitor and complete delivery of projects to agreed KPI's
* Ensure that all policy, procedure and process is effectively mapped, documented & delivers incremental improvements for the business
* Identify opportunities to improve service delivery processes, systems, and technologies to enhance efficiency and customer satisfaction
* Ensure that all regulatory and accreditation requirements are exceeded and that at least one additional award is gained for the business each year
* Identify and mitigate potential risks associated with service delivery, ensuring business continuity and minimising disruptions
* Determine and implement a strategy and practical incremental improvement plans to make award winning level changes to contribute to improved performance with the Company ESG policy and agreed KPI's and SLA's
* Ensure that accurate tracking of the supply chain of materials is maintained and deliver year on year improvement to contribute to the Company ESG objectives
* Identify and implement transformational analytics and reporting tools to identify overall, business performance, opportunities for improvement, and actions for improved efficiency and growth
* Motivate and lead by example all subordinates ensuring that performance objectives are; clear, monitored and appropriately acknowledged or improvement plans put in place to enable high performing teams
* Ensure that all direct & indirect reports are supported accordingly with relevant pathways and development plan

Knowledge, Skills, Experience:
* Experience of leading Commercial & Industrial multi- utility projects
* Depth and proven experience of success via development and leadership of performance analytics
* Advanced project management qualification, ideally Prince2
* Formal project management qualification
* Evidence of advanced definition and application of data analytics
* Experience of successfully leading people to motivate, influence and drive improved performance
* Operates with integrity & professionalism
* Seeks solutions and takes responsibility for actions
* Able to swiftly identify, negotiate and resolve problems on own accord
* Consistently takes responsibility & delivers and exceeds targets
* Considers bigger Company picture in all actions and liaises with others accordingly

In return our client will offer:

80,000 - 100,000 Per annum
Vehicle/Allowance + Fuel
25 days Holiday + Bank Holidays

This is not exhaustive so if you would like to find out more and feel you have the necessary experience to fulfil the position please apply or reach out directly to (url removed)
INDU

Head of Service Delivery - Warrington
80,000 - 100,000 Per annum
Vehicle/Allowance

Main Purpose:
Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating that the teams ensure future Company success by delivering exceptional performance.

Key Responsibilities/Accountabilities:
* Develop strong effective, relationships with other department heads and team members to ensure that all go live projects have necessary and correct; administration, resources, compliance and approvals from relevant bodies to proceed with delivery of projects and that these are resourced efficiently and effectively to deliver optimum ROI
* Facilitate the development and effectiveness of the SMT by building a; cohesive, aligned, focussed & shared responsibility for significant business improvements
* Ensure that the MD is liberated to focus on their responsibilities and only involved at points of critical escalation
* Ensure that accurate and timely; communication, instruction and controls are in place to; commence, maintain, monitor and complete delivery of projects to agreed KPI's
* Ensure that all policy, procedure and process is effectively mapped, documented & delivers incremental improvements for the business
* Identify opportunities to improve service delivery processes, systems, and technologies to enhance efficiency and customer satisfaction
* Ensure that all regulatory and accreditation requirements are exceeded and that at least one additional award is gained for the business each year
* Identify and mitigate potential risks associated with service delivery, ensuring business continuity and minimising disruptions
* Determine and implement a strategy and practical incremental improvement plans to make award winning level changes to contribute to improved performance with the Company ESG policy and agreed KPI's and SLA's
* Ensure that accurate tracking of the supply chain of materials is maintained and deliver year on year improvement to contribute to the Company ESG objectives
* Identify and implement transformational analytics and reporting tools to identify overall, business performance, opportunities for improvement, and actions for improved efficiency and growth
* Motivate and lead by example all subordinates ensuring that performance objectives are; clear, monitored and appropriately acknowledged or improvement plans put in place to enable high performing teams
* Ensure that all direct & indirect reports are supported accordingly with relevant pathways and development plan

Knowledge, Skills, Experience:
* Experience of leading Commercial & Industrial multi- utility projects
* Depth and proven experience of success via development and leadership of performance analytics
* Advanced project management qualification, ideally Prince2
* Formal project management qualification
* Evidence of advanced definition and application of data analytics
* Experience of successfully leading people to motivate, influence and drive improved performance
* Operates with integrity & professionalism
* Seeks solutions and takes responsibility for actions
* Able to swiftly identify, negotiate and resolve problems on own accord
* Consistently takes responsibility & delivers and exceeds targets
* Considers bigger Company picture in all actions and liaises with others accordingly

In return our client will offer:

80,000 - 100,000 Per annum
Vehicle/Allowance + Fuel
25 days Holiday + Bank Holidays

This is not exhaustive so if you would like to find out more and feel you have the necessary experience to fulfil the position please apply or reach out directly to (url removed)
INDU

Head of Service Delivery - Warrington
80,000 - 100,000 Per annum
Vehicle/Allowance

Main Purpose:
Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating that the teams ensure future Company success by delivering exceptional performance.

Key Responsibilities/Accountabilities:
* Develop strong effective, relationships with other department heads and team members to ensure that all go live projects have necessary and correct; administration, resources, compliance and approvals from relevant bodies to proceed with delivery of projects and that these are resourced efficiently and effectively to deliver optimum ROI
* Facilitate the development and effectiveness of the SMT by building a; cohesive, aligned, focussed & shared responsibility for significant business improvements
* Ensure that the MD is liberated to focus on their responsibilities and only involved at points of critical escalation
* Ensure that accurate and timely; communication, instruction and controls are in place to; commence, maintain, monitor and complete delivery of projects to agreed KPI's
* Ensure that all policy, procedure and process is effectively mapped, documented & delivers incremental improvements for the business
* Identify opportunities to improve service delivery processes, systems, and technologies to enhance efficiency and customer satisfaction
* Ensure that all regulatory and accreditation requirements are exceeded and that at least one additional award is gained for the business each year
* Identify and mitigate potential risks associated with service delivery, ensuring business continuity and minimising disruptions
* Determine and implement a strategy and practical incremental improvement plans to make award winning level changes to contribute to improved performance with the Company ESG policy and agreed KPI's and SLA's
* Ensure that accurate tracking of the supply chain of materials is maintained and deliver year on year improvement to contribute to the Company ESG objectives
* Identify and implement transformational analytics and reporting tools to identify overall, business performance, opportunities for improvement, and actions for improved efficiency and growth
* Motivate and lead by example all subordinates ensuring that performance objectives are; clear, monitored and appropriately acknowledged or improvement plans put in place to enable high performing teams
* Ensure that all direct & indirect reports are supported accordingly with relevant pathways and development plan

Knowledge, Skills, Experience:
* Experience of leading Commercial & Industrial multi- utility projects
* Depth and proven experience of success via development and leadership of performance analytics
* Advanced project management qualification, ideally Prince2
* Formal project management qualification
* Evidence of advanced definition and application of data analytics
* Experience of successfully leading people to motivate, influence and drive improved performance
* Operates with integrity & professionalism
* Seeks solutions and takes responsibility for actions
* Able to swiftly identify, negotiate and resolve problems on own accord
* Consistently takes responsibility & delivers and exceeds targets
* Considers bigger Company picture in all actions and liaises with others accordingly

In return our client will offer:

80,000 - 100,000 Per annum
Vehicle/Allowance + Fuel
25 days Holiday + Bank Holidays

This is not exhaustive so if you would like to find out more and feel you have the necessary experience to fulfil the position please apply or reach out directly to (url removed)
INDU

Head of Service Delivery

Location: Oxford, Hybrid

Contract Type: Permanent

Industry: Aerospace Manufacturing

Salary: Up to £110,000 per annum

Summary

As Head of Service Delivery, you will play a pivotal leadership role in ensuring the on-time, on-cost, and on-quality delivery of all commitments to both internal and external customers. You will uphold the highest standards of quality, safety, and operational excellence across multiple operational Delivery Teams.

Acting as a key leader, you will drive customer satisfaction, operational and financial performance, and foster a culture of high performance within your teams.

You will provide strategic leadership and oversight, deputising for the Head of Operations when required, representing the Operations Department to internal corporate stakeholders, local UK leadership, and external customers. You will be accountable for the end-to-end delivery performance of Civil and Defence support contracts and delivery projects, ensuring compliance with KPIs, SLAs, and contractual obligations.

The role demands a strong track record in senior operations leadership, ideally within aerospace, defence, or highly regulated heavy engineering sectors. You will manage diverse operational teams across multiple contracts or programmes, with a deep understanding of support contracts, MRO operations, and complex project delivery. Your leadership will be instrumental in maintaining operational excellence, managing budgets, and ensuring compliance with aviation regulations and safety standards.

This position requires eligibility for Security Clearance (SC) and a DBS check. Compliance with Export Control Regulations is mandatory.

Skills

• Proven senior operations leadership (8+ years) in aerospace, defence, or regulated heavy engineering
• Strategic leadership and team management across multiple operational delivery teams
• Strong knowledge of support contracts, Maintenance, Repair and Overhaul (MRO) operations
• Excellent communication, interpersonal, and influencing skills at all organisational levels
• Demonstrable ability to manage complex projects and multiple priorities simultaneously
• Data-driven decision-making with strong analytical and problem-solving skills
• Proficiency in operational excellence methodologies (Lean, Six Sigma) highly desirable
• Sound commercial acumen including budget and financial management
• Knowledge of aviation regulations and safety standards
• Eligibility for SC clearance and DBS check; compliance with Export Control Regulations

Software/Tools

• Operational performance management systems
• Project and programme management tools
• Data analysis and reporting software
• Lean and Six Sigma toolsets (preferred)

Certifications & Standards

• Bachelor's degree in Engineering, Operations Management, Business Administration, or related field (Master’s degree preferred)
• Security Clearance (SC) eligibility
• DBS clearance
• Operational excellence certifications (Lean, Six Sigma) highly desirable
• Knowledge of aviation safety and regulatory standards

Head of Service (Commercial Law) -  Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Practice in Cambridgeshire. The firm offers enhanced pension, generous holiday allowance, condensed working arrangements plus more.
 
Solicitors, Barristers and Legal Executives with a minimum of 5 years’ experience in commercial law are sought for a thriving Law Firm in Cambridgeshire. The successful applicant will provide legal advice on a wide range of public sector and commercial matters, whilst proving to have exceptional client care skills. Regular travel to another office in Bedfordshire may be required.

Responsibilities
 

• Highly complex and sensitive matters
li>Contentious and non-contentious matters
• Strategic management and business development
• Networking
• Providing training
• Mentoring and supervising staff
• Ensuring financial compliance
• Representing clients in negotiations and discussions with third parties

The Candidate
 

li>Solicitors, legal executives and barristers with at least 5 years’ PQE < i>Extensive experience of commercial matters
• Has proven advocacy, management and leadership skills
• Diploma in local government law and management qualification are highly desirable
• Exemplary communication skills
• IT proficiency

Benefits:
 

li>Hybrid working
• Enhanced pension
• Generous holiday allowance
• Condensed working arrangements
• Discounted shopping vouchers
• Structured career progression path

The Firm

Our client is a highly regarded Public Sector Law Firm specialising in the public sector. Setting a precedent within the Public Sector, they have now become a market leader, serving over one hundred organisations across the public sectors including local authorities, clinical commissioning groups, foundation trusts, charities and fire services. This is a forward-thinking and award-winning Law Firm who meet the highest management and customer care standards. Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire.

For more information on this and other vacancies please contact Natasha Kirkby FREC dipRP quoting Ref 37356.
 
PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.

In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Head of Service (Commercial Law) -  Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Practice in Cambridgeshire. The firm offers enhanced pension, generous holiday allowance, condensed working arrangements plus more.
 
Solicitors, Barristers and Legal Executives with a minimum of 5 years’ experience in commercial law are sought for a thriving Law Firm in Cambridgeshire. The successful applicant will provide legal advice on a wide range of public sector and commercial matters, whilst proving to have exceptional client care skills. Regular travel to another office in Bedfordshire may be required.

Responsibilities
 

• Highly complex and sensitive matters
li>Contentious and non-contentious matters
• Strategic management and business development
• Networking
• Providing training
• Mentoring and supervising staff
• Ensuring financial compliance
• Representing clients in negotiations and discussions with third parties

The Candidate
 

li>Solicitors, legal executives and barristers with at least 5 years’ PQE < i>Extensive experience of commercial matters
• Has proven advocacy, management and leadership skills
• Diploma in local government law and management qualification are highly desirable
• Exemplary communication skills
• IT proficiency

Benefits:
 

li>Hybrid working
• Enhanced pension
• Generous holiday allowance
• Condensed working arrangements
• Discounted shopping vouchers
• Structured career progression path

The Firm

Our client is a highly regarded Public Sector Law Firm specialising in the public sector. Setting a precedent within the Public Sector, they have now become a market leader, serving over one hundred organisations across the public sectors including local authorities, clinical commissioning groups, foundation trusts, charities and fire services. This is a forward-thinking and award-winning Law Firm who meet the highest management and customer care standards. Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire.

For more information on this and other vacancies please contact Natasha Kirkby FREC dipRP quoting Ref 37356.
 
PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.

In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Head of Service – Surveying

Central England

Home-Based / Hybrid

£72,000 – £82,000 per annum

We are looking for an outstanding leader to take on the role of Head of Service – Surveying. This is an exciting opportunity to make a real impact, shaping the future of surveying services and providing strategic leadership during a period of change and growth.

The Opportunity

In this role, you will:

• Provide clear strategic direction for the surveying function, embedding consistent standards and practices.
• Lead and motivate senior surveyors and their teams across multiple locations, building a collaborative, high-performing culture.
• Develop and implement robust frameworks, processes, and competency models to support professional excellence.
• Oversee the delivery of surveying projects via an established supply chain, ensuring quality, compliance, and value for money.
• Nurture talent and create structured career pathways to support ongoing development.
• Collaborate with colleagues across asset management, compliance, and repairs to deliver an integrated, customer-focused service.

About You

We are seeking someone who is:

• A qualified and experienced Building Surveyor , with proven senior leadership experience.
• Skilled at managing and inspiring multi-site teams, with a record of achieving high standards.
• Experienced in creating and embedding frameworks, processes, and standards.
• An excellent communicator and influencer, comfortable engaging at every level.
• Passionate about developing people and building organisational capability.
• Committed to ensuring safe, high-quality homes and services for customers.

Benefits

• Generous annual leave and family-friendly policies
• Health and wellbeing support, including employee assistance and retail discounts
• Pension contributions competitive with market rate
• Opportunities for ongoing learning and development
• Recognition and reward schemes

Apply via the link or get in touch for more information: