243 Head Office jobs in the United Kingdom
Healthcare Manager (Head office based)
Posted today
Job Viewed
Job Description
Job Title: Healthcare Manager (Head Office-Based)
Location: Northampton
Hours: Monday to Friday 37 hours
Salary: (phone number removed)
**NO EVENINGS or WEEKENDS**
My clients committed to providing exceptional care and support to their service users within the county. We are seeking an experienced and motivated individual to lead and manage a team of office staff and carers who are visiting clients at homes. This role is NOT based within a care setting and would suit someone who has managed a team of healthcare providers.
You must have previous management experience and have an understanding of healthcare and the CQC regulations.
Key Responsibilities:
- Service Expansion and Management: Lead and manage the Care at Home service to significantly expand its reach, servicing more clients while maintaining high standards of care.
- Team Leadership - Oversee the Care Support at Home team, including coordinators and administrators. Manage the recruitment, induction, and training of frontline support staff, assessing training needs and ensuring adherence to best practices.
- Compliance and Standards: Maintain knowledge of and ensure compliance with relevant care standards, including CQC regulations, Safeguarding, Health and Safety legislation, and infection prevention and control.
- Operational Management: Efficiently manage day-to-day operations, allocate resources, and monitor performance to deliver high-quality homecare within budget.
Qualifications:
- Proven experience in managing care services or a similar role.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Knowledge of CQC regulations and care standards.
- Proficiency in using data management systems.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work culture.
- Modern office facilities and resources.
Procurement Manager - Bourne Leisure Head Office
Posted 1 day ago
Job Viewed
Job Description
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details Procurement Manager (12 monthmaternity contract)
Hemel Hempstead (Hybrid – 3 days aweek in office)
Annual salary + bonus and benefits
We’re looking for an experiencedprocurement professional keen to make an impact. At Haven, we’re looking forsomeone to drive sourcing and procurement activity across non-category-managedareas. You’ll work closely with teams across the business to deliver greatvalue, reduce compliance risk, and enhance both guest and team experiences.Your work will directly support our EBITDA goals while ensuring safety,service, and innovation remain top priorities. You’ll also help implement andmanage key supplier contracts, always with a focus on continuous improvement.If you're excited to shape the future of holidays in the UK, we’d love to hearfrom you. Please note this is a 12 month maternity cover contract.
Your Opportunity:
To learn, develop and become an expertin a key area of the business by:
- Building and nurturing strong day-to-day relationships with key suppliers, working closely with the Head of Procurement.
- Spotting and driving opportunities to simplify how we work, reduce costs, and improve value—making things better for our guests and our teams.
- Playing an active role in shaping our procurement strategy as a valued member of the team.
- Partnering with stakeholders across the business to review spend and contracts, always keeping our brand and guest experience front and centre.
- Leading the way on sourcing, negotiating, and managing supplier partnerships—helping deliver great value and support our goals on savings and efficiency.
What we’d like you to bring:
- Significant experience in procurement within a leisure or hospitality setting, with broad category experience
- Comfort when juggling multiple projects, with strong commercial and analytical skills, attention to detail, and a clear focus on guest and team impact.
- Problem-solving and strategic thinking skills - acts decisively, and brings fresh insight and recommendations to support smart decision-making.
- The ability to collaborate with a broad range of stakeholders always supporting stakeholders to make the most of their budgets and drive great results.
What’s In It For You?
- 25 days holiday, plus a ‘Holiday BuyScheme’
- Annual bonus
- Generous discounts on both Haven andWarner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporatebox at the O2 Arena ,London
- Exclusive discounts with a number ofcorporate partners
- Exciting career pathways, includingLearning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies andpay (eligibility criteria applied)
Who are we?
We’re part of an award-winning BourneLeisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautifulseaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined byour exceptional people and teams. At Haven, we take pride in our Breath ofFresh Air culture, which focuses on valuing and supporting every team member.We prioritise openness and transparency in our interactions allowing our teammembers to be their authentic selves.
We operate a hybrid working model,meaning 50% of your working week will be spent at the office, occasionally onPark, or at external events.
What can you expect during therecruitment process?
The interview process will be up to 3stages and may contain a presentation or skills test, depending on the role. Ifyou require any support or reasonable adjustments to help you perform at yourbest during this process, please let us know.
Diversity, equity, and inclusion are atthe heart of who we are and what we do. Our commitment to these values isunwavering and they are central to our mission. We encourage applications fromall backgrounds, communities and industries and we are happy to discuss anyreasonable adjustments or flexibility that you may require, including whether arole can be part-time or a job-share.
We genuinely care about everycandidate's experience during the recruitment process and are here to providesupport where we can. If you require any assistance or reasonable adjustmentswhile applying, please don't hesitate to reach out to us at
Income Assistant - Bourne Leisure Head Office
Posted 2 days ago
Job Viewed
Job Description
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Income Assistant
Hemel Hempstead (Hybrid – 3 Days per week in office)
Competitive Salary + bonus and benefits
Full-Time - Permanent
About the Role
Are you detail-driven with a knack for numbers and a passion for getting things right first time? Join us as an Income Assistant and become a vital part of our fast-paced finance team. Based in Hemel Hempstead with the flexibility to work from home up to 50% of the time, you’ll help ensure our financial transactions are accurate, compliant, and on time – supporting smooth operations across our much-loved holiday parks. Whether it's reconciling bank statements or resolving queries with teams on site, your precision and problem-solving skills will help keep everything ticking along behind the scenes.
In this role, you’ll:
Process invoices and manage rebates and sundry payments
Handle customer queries and ensure accurate posting of financial transactions
Conduct daily bank reconciliations across multiple accounts
Manage refunds, chargebacks, and journal entries using ERPx and Seaware systems
Reconcile daily takings and investigate discrepancies
Support the Income Team in reducing outstanding debt
Communicate effectively with internal teams and customers
Assist in month-end and year-end closing processes
Help streamline and improve processes where possible
Contribute to a collaborative and supportive team culture
To thrive in this role, you’ll need:
A strong understanding of accounts receivable and basic accounting principles
Experience with bank reconciliations and financial systems
Proficient Excel skills, including pivot tables and v-lookups
A proactive, problem-solving mindset with great attention to detail
Excellent communication and customer service skills
Ability to prioritise workload and meet tight deadlines
A positive attitude and eagerness to contribute to team success
High accuracy and organisational skills
Familiarity with multi-site or high-volume environments (desirable)
An accountancy qualification such as AAT (desirable but not essential)
What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Decision Scientist - Bourne Leisure Head Office
Posted 8 days ago
Job Viewed
Job Description
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Decision Scientist
Hemel Hempstead (Hybrid)
Permanent | Full Time
Competitive Salary + Bonus and Benefits
Join Us in Driving Data-Led Decisions
We’re looking for a talented Decision Scientist tojoin our Commercial team at Haven, playing a key role in automating andoptimising our Holiday pricing system. This is an exciting opportunity for adata-driven professional to shape strategic decisions using statisticalmodelling, machine learning, and operations research techniques. With a strongemphasis on business impact, you’ll work collaboratively across departments totransform data into clear, actionable insights that power better outcomes.
Your Opportunity:
Apply advanced statistical and machine learning methods to complex business problems
Build and maintain decision science algorithms to support commercial strategies
Deliver compelling insights to stakeholders, clearly communicating technical outputs
Ensure data quality and integrity throughout all analysis projects
Document processes to ensure replicability and long-term use
Provide technical guidance to peers and junior analysts
Keep up to date with emerging data science trends and technologies
Contribute to continuous innovation within the analytics function
Support the delivery of key business KPIs including EBITDA performance
Embed data at the heart of decision-making processes across the organisation
What We’d Like You to Bring:
Strong proficiency in statistical analysis, machine learning, and predictive modelling
Advanced knowledge of programming tools such as Python, R, and Microsoft SQL
Proven ability to translate complex data into meaningful business recommendations
Experience managing multiple projects with competing deadlines
High-level communication skills with the ability to influence and build rapport
Understanding of revenue management, ideally within the travel or leisure industry
Strong MS Excel, PowerPoint, and Word skills
Bachelor’s degree in Data Science, Statistics, Mathematics, or related discipline
Proactive, collaborative mindset with a continuous improvement ethos
Familiarity with tools like Snowflake, SharePoint, and AWS (desirable)
What’s In It For You?
25 Days Holiday + Bank Holidays + Holiday Buy Scheme
Annual bonus
20% discount on both Haven and Warner Hotels holiday for you, family and friends
Comprehensive wellbeing support
Access to the Bourne Leisure corporate box at the O2 Arena ,London
Exclusive discounts with corporate partners
Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, whichincludes Haven & Warner Hotels. We have 9,000 fantastic team members and 39beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptionalpeople and teams. At Haven, we take pride in our Breath of Fresh Air culture,which focuses on valuing and supporting every team member. We prioritiseopenness and transparency in our interactions allowing our team members to betheir authentic selves.
We operate a hybrid working model, meaning 3 days of yourworking week will be spent at the office, occasionally on Park, or at externalevents.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may containa presentation or skills test, depending on the role. If you require anysupport or reasonable adjustments to help you perform at your best during thisprocess, please let us know.
Diversity, equity, and inclusion are at the heart of who weare and what we do. Our commitment to these values is unwavering and they arecentral to our mission. We encourage applications from all backgrounds,communities and industries and we are happy to discuss any reasonableadjustments or flexibility that you may require, including whether a role canbe part-time or a job-share.
We genuinely care about every candidate's experience duringthe recruitment process and are here to provide support where we can. If yourequire any assistance or reasonable adjustments while applying, please don'thesitate to reach out to us at
Regulatory Counsel - Bourne Leisure Head Office
Posted 10 days ago
Job Viewed
Job Description
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details Regulatory Counsel
Hemel Hempstead (Hybrid – 50% Office / 50% Remote)
Permanent | Full-Time
Annual salary + bonus and benefits
Join us as a Regulatory Counsel and help shape the regulatory future of one of the UK’s leading holiday brands!
At Haven, we’re on an exciting journey of transformation and growth—and we’re looking for a talented Regulatory Counsel to play a key role in supporting our legal and compliance function. Reporting to the General Legal Counsel, you’ll be the go-to expert on all things regulatory, providing sound legal advice ensuring that the business conducts itself in accordance with all legal and regulatory obligations, including those required by statute, its regulators, the FCA and the Gambling Commission. This is a brilliant opportunity to influence at a senior level and help drive ethical and compliant business practices across Haven.
Your Opportunity:
Act as lead advisor to the business on all regulatory matters, including FCA and Gambling Commission compliance
Provide strategic and practical legal guidance to senior stakeholders, including the Executive team and board
Oversee compliance and governance processes, ensuring alignment with legal and regulatory obligations
Advise on consumer credit, financial promotions, and corporate legal issues
Support the administration and compliance of the Guernsey insurance captive
Oversee and develop internal policies and procedures to maintain high compliance standards
Lead and manage a small regulatory team, ensuring clear priorities and strong performance
Monitor legal developments and ensure the business is prepared for regulatory change
Provide support in the investigation and resolution of incidents relating to compliance or whistleblowing
Collaborate across departments including Finance, Legal, and Commercial
What we’d like you to bring:
Qualified solicitor (England & Wales) with regulatory expertise, ideally in FCA/consumer credit
Proven in-house or private practice experience in financial services or consumer credit sectors
Strong knowledge of legal and regulatory frameworks, including corporate governance and risk
Excellent problem-solving, analytical, and judgement skills
Effective influencer with the confidence to challenge and advise senior stakeholders
Strong written and verbal communication skills with attention to detail
Leadership experience with the ability to inspire and support team development
Comfortable operating in a hybrid working environment and managing complex priorities
Practical knowledge of corporate legal issues, financial promotions, and data protection
What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Dispensing Optician - Head Office Role - Lens Manufacturer
Posted 5 days ago
Job Viewed
Job Description
Dispensing Optician Jobs Wrexham
Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role
Full-Time | 33,000 to 36,000 | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager - Role Overview
- Office-based role in the Customer Service department at the Wrexham site
- Lead and mentor a team of Technical Support Specialists
- Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
- Oversee the full returns process - ensuring efficiency and compliance with company standards
- Troubleshoot visual issues and dispensing concerns with ECPs
- Liaise with production to manage returns-related inventory and lens assessments
- Analyse return trends and implement strategies to reduce return rates
- Contribute to product knowledge development and team training
- Full-time, Monday to Friday (8:45am-5:15pm), plus 1 in 6 Saturdays (paid as overtime)
- Starting salary of 31,595.20 , with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager - Requirements
- Qualified Dispensing Optician (GOC-registered)
- Strong understanding of optical products, prescriptions, and dispensing
- Previous experience in a customer service, technical support, or team leader role preferred
- Confident communicator with excellent interpersonal and problem-solving skills
- Comfortable using internal systems and managing case documentation
- Positive, proactive attitude with a desire to contribute to continuous improvement
- Strong organisational and analytical skills
The Package
- Starting salary: 33,000 to 36,000 reviewed after probation
- Overtime paid for Saturday work (1 in 6)
- Private Medical Insurance
- Life Assurance
- Full-time office-based role - 38.75 hours/week
- Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the 'Apply' link as soon as possible.
You can also message us on WhatsApp for more information.
Dispensing Optician - Head Office Role - Lens Manufacturer
Posted 4 days ago
Job Viewed
Job Description
Dispensing Optician Jobs Wrexham
Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role
Full-Time | 33,000 to 36,000 | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager - Role Overview
- Office-based role in the Customer Service department at the Wrexham site
- Lead and mentor a team of Technical Support Specialists
- Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
- Oversee the full returns process - ensuring efficiency and compliance with company standards
- Troubleshoot visual issues and dispensing concerns with ECPs
- Liaise with production to manage returns-related inventory and lens assessments
- Analyse return trends and implement strategies to reduce return rates
- Contribute to product knowledge development and team training
- Full-time, Monday to Friday (8:45am-5:15pm), plus 1 in 6 Saturdays (paid as overtime)
- Starting salary of 31,595.20 , with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager - Requirements
- Qualified Dispensing Optician (GOC-registered)
- Strong understanding of optical products, prescriptions, and dispensing
- Previous experience in a customer service, technical support, or team leader role preferred
- Confident communicator with excellent interpersonal and problem-solving skills
- Comfortable using internal systems and managing case documentation
- Positive, proactive attitude with a desire to contribute to continuous improvement
- Strong organisational and analytical skills
The Package
- Starting salary: 33,000 to 36,000 reviewed after probation
- Overtime paid for Saturday work (1 in 6)
- Private Medical Insurance
- Life Assurance
- Full-time office-based role - 38.75 hours/week
- Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the 'Apply' link as soon as possible.
You can also message us on WhatsApp for more information.
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Dispensing Optician - Head Office Role - Lens Manufacturer
Posted 5 days ago
Job Viewed
Job Description
Dispensing Optician Jobs Wrexham
Technical Support & Returns Manager | Optical Manufacturer | Office-Based Role
Full-Time | £33,000 to £6,000 | Monday to Friday + 1 in 6 Saturdays (Paid OT)
Zest Optical are working in partnership with a leading optical manufacturer based in Wrexham to recruit a qualified Dispensing Optician into a Technical Support and Returns Manager position.
This is a fantastic opportunity for a qualified DO looking to move away from the traditional retail environment and apply their technical knowledge in a new, fast-paced customer service and operations setting.
Technical Support and Returns Manager - Role Overview
- Office-based role in the Customer Service department at the Wrexham site
- Lead and mentor a team of Technical Support Specialists
- Manage escalated product queries from Eye Care Professionals (ECPs) across the UK
- Oversee the full returns process - ensuring efficiency and compliance with company standards
- Troubleshoot visual issues and dispensing concerns with ECPs
- Liaise with production to manage returns-related inventory and lens assessments
- Analyse return trends and implement strategies to reduce return rates
- Contribute to product knowledge development and team training
- Full-time, Monday to Friday (8:45am-5:15pm), plus 1 in 6 Saturdays (paid as overtime)
- Starting salary of 1,595.20 , with potential flexibility for the right candidate and a salary review after probation
Technical Support and Returns Manager - Requirements
- Qualified Dispensing Optician (GOC-registered)
- Strong understanding of optical products, prescriptions, and dispensing
- Previous experience in a customer service, technical support, or team leader role preferred
- Confident communicator with excellent interpersonal and problem-solving skills
- Comfortable using internal systems and managing case documentation
- Positive, proactive attitude with a desire to contribute to continuous improvement
- Strong organisational and analytical skills
The Package
- Starting salary: 3,000 to 6,000 reviewed after probation
- Overtime paid for Saturday work (1 in 6)
- Private Medical Insurance
- Life Assurance
- Full-time office-based role - 38.75 hours/week
- Join a collaborative team within a respected global optical business
This is an excellent opportunity for a qualified Dispensing Optician looking to apply their knowledge in a new environment while remaining at the heart of optical care and technical excellence.
To avoid missing out on this opportunity, please send your CV to Rebecca Wood at Zest Optical using the 'Apply' link as soon as possible.
You can also message us on WhatsApp for more information.
Senior Engineer - Haven, Hemel - Bourne Leisure Head Office
Posted 5 days ago
Job Viewed
Job Description
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
SeniorFull Stack Engineer
Javascript / Typescript / React / Node / Jest
Remote (With very occasional travel)
We're looking for a Full Stack Engineer to jointhe dynamic Haven Digital team. Working for one of the UK's best-loved holidaybrands, you will create well-crafted applications, writing resilient code thatwill be consistently tested and shipped to production.
With an ambitious digital roadmap to support an equally ambitious growth plan,you will be right at the heart of delighting our customers. You can be basedanywhere in the UK for this role, as long as you’re happy to traveloccasionally to meet up with your team and stakeholders.
What you will be doing:
Work with the latest open source tools as part of a multi-disciplinary team
Develop clean, quality code with the aim of improving NPS/customer scores
Compile and maintain good quality documentation
End to end problem solving – you will write the code and take responsibilityfor it working
Decide as a team when code is ready to ship, having tested it.
Take responsibility for how what you build performs in production
Contribute towards the culture of continuous learning, from both a team andpersonal perspective
What we’d like you to bring:
Previous experience of teamwork in a cloud-first environment
A core understanding of digital products – user cases, users, interactions tobuild the right solution for the customer
Solid experience of building responsive designs, implementing performanceoptimisation and creating best-in-class web frontend components on a widevariety of third party applications and systems
Experience of a tech stack including JavaScript, Typescript, React, NodeJS
Experience of TDD
Strong track record of collaboration
What’s In It For You?
- Holiday allowance that rises with service, plus a‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family andfriends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunitiessuch as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Dispensing Optician - Head Office Role - Online Eyewear - Bury
Posted 11 days ago
Job Viewed
Job Description
Dispensing Optician - Head Office Based Role - Luxury Eyewear E-commerce - Bury
Zest Optical are working in partnership with one of the UK's leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury .
This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.
Job Type:
Permanent, Ideally Full Time, Minimum 30 Hours Per Week
Location:
Office-based in Bury , Greater Manchester
Dispensing Optician - Role Overview
As a Dispensing Optician , you'll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.
Key Responsibilities
- Respond to prescription-related customer queries via digital communication channels
- Provide tailored product recommendations for complex prescriptions
- Deliver ongoing training and support for the customer service team
- Refine internal dispensing processes for better efficiency and accuracy
- Ensure website content related to prescriptions is accurate and up to date
- Support expansion of prescription services and product range
- Offer technical insights for marketing campaigns focused on prescription eyewear
About the Business
- 20+ years of success as a top-rated luxury online eyewear retailer
- Over 23,000 5-star reviews on Trustpilot
- Head office includes modern workspace, Optical Glazing Lab , and fulfilment centre
- Known for combining quality, service, and a passion for premium eyewear
What We're Looking For
- GOC Registered Dispensing Optician
- Strong commercial awareness and a customer-first mindset
- Comfortable using digital systems and communication tools
- Excellent collaboration and communication skills
- Passion for innovation and service development in optical retail
What's On Offer
- Salary: 32,000 to 35,000 per year + performance-related bonus
- Working Hours: 30-37.5 hours per week
- Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) - potential for more as overtime
- Annual Leave: 26 days + bank holidays
- Professional Fees: GOC and ABDO fees paid
- Staff Discount: Generous discount on luxury eyewear products
- Office Working: Work from head office location, surrounded by a highly experienced, close-knit team
If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.
Apply now or contact Kieran Lindley at Zest Optical to find out more.