Clinical Care Manager

Kingston upon Thames, London Signature Senior Lifestyle Operations Ltd

Posted 3 days ago

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Job Description

permanent

As Clinical Care Manager use your extensive clinical knowledge and experience to deliver Residential and Nursing care for all residents within our luxury care and nursing home in Kingston upon Thames. A Registered Nurse with a valid NMC Pin you will act as an advocate for all residents wellbeing including Safeguarding, Mental Capacity and Deprivation of Liberty.

What Signature Offer
  • Up to £60,000 p.





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Senior Primary Care Clinical Research Pharmacist

Westminster, London £58000 - £65000 annum Healthcare Central London

Posted 375 days ago

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Job Description

Permanent

ROLE PURPOSE

The role will be working within the Clinical Pharmacy team structure as part of the clinical research team. The role will include delivering research clinics, dispensing medication and Clinical Trial Investigational Medicinal Product (CTIMP) and ensuring appropriate disposal.  Additionally, the post holder will actively assist the research team to conduct and design clinical trials.  Direct patient contact will be essential to the role and will include delivery of clinics e.g. research clinics and vaccinations. The post holder will also work on Expressions of Interest, Sponsor Site visits and engage proactively with other teams to ensure delivery of an excellent clinical service.

KEY TASKS AND RESPONSIBILITIES

Research

1.    Provide operational clinical input into the design and delivery of clinical trial opportunities previously approved by the organisational Research Committee

2.    Deliver research clinics – including patient facing functions as determined by agreed specifications

3.    Assist assurance of compliance with regulatory or commercial third parties criteria by having clear systems to ensure data integrity, quality control and evidence of protocol compliance

4.    Ensure all documentation is completed and records are retained for the correct duration

5.    Ensure medicines are stored, supplied and disposed of in line with legislative and best practice guidance and recommendations

6.    Work with HCL Clinical Pharmacy Technicians in the oversight of any stored medicines

7.    Work with HCL Clinical Pharmacy team to raise profile of research within the organisation

8.    Liaise proactively with practice teams where appropriate to engage broader clinical research participation

9.    Report any adverse events via national (e.g. MHRA Yellow Card), regional and local systems in a timely fashion

10.   Produce reports in line with the requirements of the various clinical trials

11.   Remain up to date on best practice with regards to delivering Clinical Trials including completing necessary training as recommended by the Head of Pharmacy or Head of Business Intelligence

12.   Assist in the development of Pharmacy policies and procedures to support the delivery of clinical trials involving medication and related substances. Oversee the production, implementation and review of detailed written pharmacy guidance and SOP’s and liaise with pharmacy teams across the HCL/CLH to ensure effective implementation of these SOP’s and initiate change if necessary

13.   Train medical, nursing and pharmacy staff in all aspects of handling drugs in clinical trials

14.   Report any incidents via HCL Incident Reporting systems to ensure organisational oversight. Incidents should also be reported to external agencies as per the Clinical Trial Protocol and other relevant best practice

15.   Work with the Head of Business Intelligence to generate data to evidence impact of trials and role. This may include data gathering and analysis, report writing and presentations.

Support to individual Clinical Trials

a)    Set up the trial specific study file with all necessary essential documentation, in preparation for pharmacy sign off by the Trial Chief Investigator

b)    Arrange for, and receive investigational medicinal product (IMP) in line with Clinical Trial SOP’s and ensure compliance with GMP legislation

c)    Maintain the professional expertise to be able to prescribe – and to employ this during as part of a clinical trial if required and within own scope of competence

d)    Support the multidisciplinary team meetings with investigators to initiate, manage and close down trials hence ensuring pharmacy participation

e)    Adhere to the appropriate disposal procedure of unwanted trial materials

f)    Liaise with the Head of Pharmacy and HCL Research Lead when assessing, approving or initiating new projects, and update all necessary stakeholders

g)    Act as a source of Research expertise to advise on complex issues such as trial design, procurement, randomisation, blinding, and documentation for in-house clinical trials and to defend/justify the opinions or decisions if the advice is challenged

Primary Care Clinical Pharmacy service

  1. Undertake clinical medication reviews with patients with multi-morbidity and polypharmacy and implement prescribing changes (as an independent prescriber) and order relevant monitoring tests
  2. Manage own case load and run longer term conditions where responsible for prescribing as an independent prescriber for conditions where medicines have a large component whilst remaining within scope of practice and limits of competence
  3. Work in partnership with healthcare colleagues and implement improvements to patient’s medications – including de-prescribing
  4. Support practice staff and patients to manage medicines queries
  5. Identify national and local policy and guidance that affects patient safety through the use of medicines and devices including MHRA alerts, product withdrawals, medicines shortages etc.
  6. Ensure medication safety processes are implemented for patients in the practice – this could include routine high risk drug monitoring, clinical audits etc.

Professional Role

a)    To ensure confidentiality is maintained at all times

b)    To be professionally accountable for actions and advice.

c)    To be aware of training and competency assessment of pharmacist trainees, diploma pharmacists and student pharmacy technicians and to participate in their training and competency assessment as required

d)    Participate in Continuous Professional Development

e)    Conduct Clinical Trial medication screening and dispensing checks

f)    To attend Clinical Trial specific training course(s) to maintain and update knowledge including web based learning

g)    Any other reasonable duties as requested by the Head of Pharmacy

Other services

1.    Support the establishment of additional clinical services that may need to be mobilised e.g. Travel clinics

2.    Ensure active engagement with Head of Pharmacy and Head of Business Intelligence to ensure joined up working across the services

3.    From time to time, it may be necessary to support the HCL Pharmacy team with delivery of clinical tasks as relevant to training, experience and competence

4.    Provide clinical and medicines optimisation advice to staff and patients for the service as relevant to role

5.    Signpost any queries to the appropriate teams to support patient care

6.    Support the site preparedness for CQC inspections – and attend inspections to provide clinical and pharmaceutical assurance to the inspecting team

7.    Recognise personal limitations and refer to more appropriate colleagues where necessary

8.    Work collaboratively with multi-disciplinary team on site, HCL colleagues as well as other health and social care professionals across the system

Requirements

GPhC registration

Benefits

NHS Pension

Modern office

Hybrid working

Free tea/coffee etc.

Cycle to work scheme

Life Assurance scheme

EAP

Specsavers scheme

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Patient Care Coordinator

Holborn, London £27000 - £30000 Annually IDA Recruitment Ltd

Posted 5 days ago

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Job Description

permanent

A renowned private medical clinic based on Harley Street urgently requires a Clinic Coordinator / Receptionist to meet and greet patients and coordinate diaries for clinicians and nurses. Housed in the most beautiful offices, the Clinic Coordinator / Receptionist role pays up to £30,000 plus benefits. We are looking for a minimum of 2 years of experience in customer-facing roles. This is a permanent role.

Hours: 42 hours a week, including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30.

The candidates for the Clinic Coordinator/Receptionist position need to be self-motivated and eager to learn, as well as able to take direct feedback on board that is constructive but not personal, given the busy nature of the clinic.

Clinic Coordinator / Receptionist duties:

You will need to provide all the information that the client requires to enjoy their visit to the clinic.
Meet and greet patients and ensure all the patients’ needs are met while visiting the practice
Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patient's journey within the clinic
Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
Taking payments and processing refunds on several databases
Gathering feedback from patients via questionnaires, testimonials and electronic methods
Keeping clinic areas clean and tidy and of an excellent standard
To complete all relevant administration, including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly

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