6 Healthcare Providers jobs in Mitcham

Our client is seeking a compassionate and skilled Clinical Lead to oversee the care services in a prestigious residential care facility located in London, England, UK . This is a leadership role focused on ensuring the highest standards of clinical care and resident well-being. You will manage a team of healthcare professionals, develop care plans, and liaise with external healthcare providers to deliver exceptional service. The ideal candidate will have a strong clinical background and proven leadership capabilities.

Key Responsibilities:

• Lead and manage the clinical care team, providing guidance, support, and supervision.
• Develop, implement, and monitor individualized care plans for residents, ensuring they meet physical, psychological, social, and emotional needs.
• Ensure compliance with all regulatory standards, including CQC guidelines.
• Conduct regular assessments of residents' health and well-being.
• Oversee medication management and administration processes.
• Manage and mentor junior nursing and care staff, fostering a culture of continuous professional development.
• Act as a point of contact for residents, their families, and healthcare professionals.
• Participate in the recruitment and selection of clinical staff.
• Maintain accurate and up-to-date clinical records.
• Promote best practices in infection control and health and safety.
• Contribute to the strategic development of the care facility.
• Manage budgets related to clinical supplies and equipment.

Qualifications and Experience:

• Registered Nurse (RN) qualification with a valid NMC pin.
• Significant post-registration experience in a care home or similar setting.
• Proven experience in a supervisory or leadership role within healthcare.
• In-depth knowledge of clinical governance and quality improvement processes.
• Strong understanding of CQC regulations and standards.
• Excellent communication, interpersonal, and leadership skills.
• Ability to assess, plan, implement, and evaluate care.
• Proficiency in IT, including electronic care planning systems.
• Commitment to person-centred care.
• Flexibility to work shifts, including some weekends, as required.

This is a rewarding opportunity to make a real difference in the lives of residents. Our client is dedicated to providing excellent care and supporting their staff.

Our client, a leading provider of specialist care services, is seeking a dedicated and experienced Clinical Lead to oversee operations within their state-of-the-art facility in **London, England, UK**. This senior role requires a passionate Registered Nurse (RGN/RMN) with extensive experience in elderly care, particularly in dementia and complex needs settings. As Clinical Lead, you will be responsible for the clinical governance, quality assurance, and overall operational management of the care home. This includes leading and mentoring a multidisciplinary team of healthcare professionals, ensuring the delivery of high-quality, person-centred care, and maintaining compliance with CQC regulations and best practices. Key responsibilities involve managing staff rotas, conducting clinical audits, developing and implementing care plans, administering medications, and liaising with residents, their families, and external healthcare professionals. You will play a vital role in promoting a positive and supportive working environment, fostering continuous professional development among staff, and driving improvements in clinical outcomes. The ideal candidate will possess strong leadership qualities, excellent communication and decision-making skills, and a thorough understanding of care quality frameworks. A valid NMC registration and a minimum of 5 years' post-registration experience, with at least 2 years in a supervisory or management role within elderly care, are essential. This challenging yet rewarding position offers a competitive salary, excellent benefits, and the opportunity to make a significant impact on the lives of residents. Join our client's dedicated team and uphold the highest standards of care.

Our client is seeking an experienced and compassionate Clinical Lead to oversee and enhance the delivery of high-quality elderly care services in London, England, UK . This vital role involves leading a dedicated team of healthcare professionals, ensuring exceptional standards of care, and contributing to the strategic development of services for our elderly residents. The ideal candidate will possess strong clinical expertise, excellent leadership qualities, and a genuine passion for improving the lives of older adults.

As the Clinical Lead, you will be responsible for the day-to-day clinical operations within the care setting. This includes clinical governance, care planning, risk management, and ensuring compliance with all regulatory requirements and best practices. You will lead, mentor, and support the nursing and care staff, fostering a positive and collaborative working environment. A key aspect of the role involves assessing resident needs, developing personalized care plans, and working closely with families and multidisciplinary teams to ensure holistic and person-centered care. You will also be involved in staff training, development, and performance management.

We are looking for a Registered Nurse (RN) with a valid NMC registration and significant post-registration experience, preferably within elderly care or a similar setting. Previous experience in a supervisory or leadership role is essential. A comprehensive understanding of CQC standards, clinical governance frameworks, and safeguarding principles is required. Excellent communication, interpersonal, and decision-making skills are paramount. The ability to balance clinical duties with management responsibilities, and a commitment to continuous professional development, are key. This hybrid role offers the chance to make a tangible difference in the lives of individuals and contribute to a reputable care organization.

Key Responsibilities:

• Providing clinical leadership and direction to the care team.
• Ensuring the highest standards of clinical care and resident well-being.
• Developing, implementing, and monitoring individual care plans.
• Conducting clinical assessments and regular reviews of resident needs.
• Managing staff rotas, performance, and professional development.
• Overseeing medication management and administration.
• Ensuring compliance with all relevant health and safety regulations and CQC standards.
• Acting as a key point of contact for residents, families, and external healthcare professionals.
• Promoting a culture of continuous improvement and evidence-based practice.
• Participating in the on-call rota as required.

ROLE PURPOSE

The role will be working within the Clinical Pharmacy team structure as part of the clinical research team. The role will include delivering research clinics, dispensing medication and Clinical Trial Investigational Medicinal Product (CTIMP) and ensuring appropriate disposal.  Additionally, the post holder will actively assist the research team to conduct and design clinical trials.  Direct patient contact will be essential to the role and will include delivery of clinics e.g. research clinics and vaccinations. The post holder will also work on Expressions of Interest, Sponsor Site visits and engage proactively with other teams to ensure delivery of an excellent clinical service.

KEY TASKS AND RESPONSIBILITIES

Research

1.    Provide operational clinical input into the design and delivery of clinical trial opportunities previously approved by the organisational Research Committee

2.    Deliver research clinics – including patient facing functions as determined by agreed specifications

3.    Assist assurance of compliance with regulatory or commercial third parties criteria by having clear systems to ensure data integrity, quality control and evidence of protocol compliance

4.    Ensure all documentation is completed and records are retained for the correct duration

5.    Ensure medicines are stored, supplied and disposed of in line with legislative and best practice guidance and recommendations

6.    Work with HCL Clinical Pharmacy Technicians in the oversight of any stored medicines

7.    Work with HCL Clinical Pharmacy team to raise profile of research within the organisation

8.    Liaise proactively with practice teams where appropriate to engage broader clinical research participation

9.    Report any adverse events via national (e.g. MHRA Yellow Card), regional and local systems in a timely fashion

10.   Produce reports in line with the requirements of the various clinical trials

11.   Remain up to date on best practice with regards to delivering Clinical Trials including completing necessary training as recommended by the Head of Pharmacy or Head of Business Intelligence

12.   Assist in the development of Pharmacy policies and procedures to support the delivery of clinical trials involving medication and related substances. Oversee the production, implementation and review of detailed written pharmacy guidance and SOP’s and liaise with pharmacy teams across the HCL/CLH to ensure effective implementation of these SOP’s and initiate change if necessary

13.   Train medical, nursing and pharmacy staff in all aspects of handling drugs in clinical trials

14.   Report any incidents via HCL Incident Reporting systems to ensure organisational oversight. Incidents should also be reported to external agencies as per the Clinical Trial Protocol and other relevant best practice

15.   Work with the Head of Business Intelligence to generate data to evidence impact of trials and role. This may include data gathering and analysis, report writing and presentations.

Support to individual Clinical Trials

a)    Set up the trial specific study file with all necessary essential documentation, in preparation for pharmacy sign off by the Trial Chief Investigator

b)    Arrange for, and receive investigational medicinal product (IMP) in line with Clinical Trial SOP’s and ensure compliance with GMP legislation

c)    Maintain the professional expertise to be able to prescribe – and to employ this during as part of a clinical trial if required and within own scope of competence

d)    Support the multidisciplinary team meetings with investigators to initiate, manage and close down trials hence ensuring pharmacy participation

e)    Adhere to the appropriate disposal procedure of unwanted trial materials

f)    Liaise with the Head of Pharmacy and HCL Research Lead when assessing, approving or initiating new projects, and update all necessary stakeholders

g)    Act as a source of Research expertise to advise on complex issues such as trial design, procurement, randomisation, blinding, and documentation for in-house clinical trials and to defend/justify the opinions or decisions if the advice is challenged

Primary Care Clinical Pharmacy service

1. Undertake clinical medication reviews with patients with multi-morbidity and polypharmacy and implement prescribing changes (as an independent prescriber) and order relevant monitoring tests
2. Manage own case load and run longer term conditions where responsible for prescribing as an independent prescriber for conditions where medicines have a large component whilst remaining within scope of practice and limits of competence
3. Work in partnership with healthcare colleagues and implement improvements to patient’s medications – including de-prescribing
4. Support practice staff and patients to manage medicines queries
5. Identify national and local policy and guidance that affects patient safety through the use of medicines and devices including MHRA alerts, product withdrawals, medicines shortages etc.
6. Ensure medication safety processes are implemented for patients in the practice – this could include routine high risk drug monitoring, clinical audits etc.

Professional Role

a)    To ensure confidentiality is maintained at all times

b)    To be professionally accountable for actions and advice.

c)    To be aware of training and competency assessment of pharmacist trainees, diploma pharmacists and student pharmacy technicians and to participate in their training and competency assessment as required

d)    Participate in Continuous Professional Development

e)    Conduct Clinical Trial medication screening and dispensing checks

f)    To attend Clinical Trial specific training course(s) to maintain and update knowledge including web based learning

g)    Any other reasonable duties as requested by the Head of Pharmacy

Other services

1.    Support the establishment of additional clinical services that may need to be mobilised e.g. Travel clinics

2.    Ensure active engagement with Head of Pharmacy and Head of Business Intelligence to ensure joined up working across the services

3.    From time to time, it may be necessary to support the HCL Pharmacy team with delivery of clinical tasks as relevant to training, experience and competence

4.    Provide clinical and medicines optimisation advice to staff and patients for the service as relevant to role

5.    Signpost any queries to the appropriate teams to support patient care

6.    Support the site preparedness for CQC inspections – and attend inspections to provide clinical and pharmaceutical assurance to the inspecting team

7.    Recognise personal limitations and refer to more appropriate colleagues where necessary

8.    Work collaboratively with multi-disciplinary team on site, HCL colleagues as well as other health and social care professionals across the system

Requirements

GPhC registration

Benefits

NHS Pension

Modern office

Hybrid working

Free tea/coffee etc.

Cycle to work scheme

Life Assurance scheme

EAP

Specsavers scheme

**JOB DESCRIPTION**
IQVIA Medical Communications is seeking Director, Client Services to drive growth, quality and customer relationships across a portfolio of accounts in our global business.
**Who We Are**
IQVIA is a global leader in bringing together data, technology, advanced analytics, and human science expertise to help the healthcare industry make better decisions, and ultimately improve patient outcomes. Thanks to our unique position within IQVIA and Medical Affairs, the Medical Communications division provides offerings that extend well beyond those of a traditional agency to support this mission.
Our team includes practice area leads, strategists, behavioural scientists, account and event managers, operations specialists, plus content and design professionals. Together and in partnership with our customers, we transform data and insights into effective medical communications to accelerate positive change in health care.
We are a highly collaborative and intellectually curious group of people located in 14 countries across 4 continents. We are continually pushing each other to improve our solutions, drawing on our unique blend of backgrounds and experience.
**Role objective:**
Reporting to the Head of Site Engagement and Medical Affairs Training Practice, this role is accountable for the strategic growth and management of a portfolio of customer accounts, leading the team to achieve strong customer relationships, achieve growth targets and ensure high quality programme strategy and delivery across Site Engagement and Medical Affairs Training, and Medical Affairs Communications programmes.
This role is responsible for the development and upskilling of the Account Management team to drive growth through well-defined Account Plans, strategic programme development, robust client / Sponsor relationships and high-quality execution. This role will also support and, when required, deputise for the Head of Site Engagement and Medical Affairs Training Practice in developing and executing strategic initiatives.
Key responsibilities include:
**Strategic leadership**
+ Collaborate with the Head of Site Engagement and Medical Affairs Training Practice to shape and execute Practice Area strategy, including new solution development in collaboration with our Product and Strategy team, internal stakeholder engagement, implementing core initiatives to achieve Practice Area strategy, and ensuring robust performance reporting.
+ Deputize for the Head of Site Engagement and Medical Affairs Training Practice when necessary
**Growth**
+ Take responsibility for financial performance of account portfolio including achieving growth, revenue and profitability targets and ensuring accurate forecasting
+ Take accountability for collaborating with Account Management Team to design and implement Account Growth Plans that drive organic expansion and net new business
+ Cultivate fruitful partnerships with IQVIA business development teams to ensure integration of IQVIA Medical Communications (IMC's) growth goals into broader account plans, and to ensure inclusion in the relevant proposals and client engagements
+ Maintain overview of all IMC work across allocated accounts, working with Heads of Practice and Account Management team to identify opportunities to cross sell solutions and extend relationships with clients from clinical study support into Medical Affairs Communications
+ Identify and lead strategic pricing initiatives, ensuring inclusion of IMC services within IQVIA pricing tools and encouraging default inclusions of services into core IQVIA solutions across Research and Development, Real World Solutions and Commercial Services
**Client relationships and business development**
+ Serve as a strategic client / sponsor partner across key accounts, cultivating senior-level stakeholder relationships - including with procurement teams - to uncover new opportunities and accelerate growth
+ Increase portfolio revenue by identifying and acting as senior lead on high-impact business proposals, overseeing pitch / bid defence development, and ensuring successful outcomes
+ Take responsibility for maintaining strong hit and strike rates for proposals and driving improvements over time
+ Lead team to collaborate with other IQVIA business development teams to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts
+ Maintain a deep understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas across all IMC Practice Areas
+ Build a strong external presence and engage senior industry leaders to cultivate new business opportunities
**Quality**
+ Support Account Management team to deliver high quality strategies and programs that are delivered with excellence, ensuring strong client feedback and enabling organic growth
+ Act as point of escalation for any delivery challenges, advising and mentoring Account Management team to resolve and where appropriate, supporting client discussions and brokering internal solutions
+ Champion process optimization and ensure consistent adherence to best practices across the Practice Area; actively participate in initiatives to deliver operational enhancements, ensuring they meet Practice Area needs
**Internal collaboration**
+ Provide subject matter expertise across the Practice Area and wider IQVIA, serving as a senior point of contact for other leaders within IQVIA, to identify and operationalise fruitful collaborations
+ Participate in collaborative service development and business development opportunities that drive growth for IMC
+ Through a deep understanding of customer strategy, identify opportunities to introduce other IQVIA teams to the customer
+ Participate in collaborative service development and business development activities
**Team leadership**
+ Line manage and mentor the Account Management team, managing staff in accordance with organization's policies and applicable regulations, and supporting and developing them to achieve their goals and develop new skills and supporting resource planning to maintain optimal team utilization
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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