16 Healthcare jobs in Norfolk

Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently. Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code. Adherence to the uniform trust policy To act as a role model to others; always projecting a professional image. Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.

Adherence to NNUH policies consistently. To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas. To participate in audit as required.

To develop self-awareness, building resilience, relationship building, self-care and adaptability. Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

• Lead the design and development of complex healthcare projects, including hospitals, clinics, and specialist care facilities.
• Develop conceptual designs, master plans, and detailed architectural drawings and specifications tailored to healthcare needs.
• Ensure designs comply with all relevant health building notes (HBNs), health technical memorandums (HTMs), and other healthcare-specific regulations.
• Collaborate effectively with clients, clinical staff, engineers, and other consultants to understand and integrate functional requirements.
• Manage project timelines, budgets, and resources, ensuring successful project delivery.
• Mentor and guide junior architects and design staff, fostering their development in healthcare architecture.
• Conduct site analysis, feasibility studies, and post-occupancy evaluations.
• Stay current with emerging trends, technologies, and best practices in healthcare facility design and construction.
• Present design proposals and solutions to clients and stakeholders, articulating design rationale and benefits.
• Lead design review meetings and coordinate with multi-disciplinary teams to ensure seamless project execution.

• Professional qualification in Architecture (RIBA Part III or equivalent) and significant post-qualification experience.
• Demonstrable expertise and a strong portfolio of successfully delivered healthcare projects.
• In-depth knowledge of healthcare planning, medical equipment integration, and infection control principles.
• Proficiency in architectural design software, including Revit, AutoCAD, and BIM technologies.
• Thorough understanding of UK healthcare standards and guidelines (HBNs, HTMs).
• Experience in managing projects from inception to completion.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to work effectively under pressure and meet demanding project deadlines.
• Strong analytical and problem-solving capabilities.
• Membership in relevant professional bodies is an advantage.

• Develop, implement, and monitor individualised support plans for service users, ensuring they meet specific needs and goals.
• Coordinate the provision of mental health support services, including accessing community resources and healthcare professionals.
• Liaise effectively with service users, their families, carers, and external agencies to ensure a holistic approach to care.
• Recruit, train, supervise, and manage a team of community support workers, providing ongoing guidance and performance feedback.
• Ensure compliance with all relevant legislation, policies, and procedures, including safeguarding and data protection.
• Maintain accurate and up-to-date records of service user progress, incidents, and support provided.
• Organize and facilitate regular team meetings and case reviews.
• Manage service budgets and resources effectively.
• Identify opportunities for service improvement and contribute to service development initiatives.
• Respond to emergencies and critical incidents in a timely and appropriate manner.
• Promote a positive and supportive environment for both service users and staff.

• A relevant qualification in Health and Social Care, Psychology, Social Work, or a related field (e.g., NVQ Level 3 or 4, Diploma).
• Proven experience (minimum 4 years) in a coordinating or supervisory role within community or social care, with a focus on mental health.
• Strong understanding of mental health conditions, recovery principles, and support strategies.
• Excellent communication, interpersonal, and problem-solving skills.
• Demonstrated ability to manage and motivate a team.
• Proficiency in record-keeping and using care management software.
• Knowledge of safeguarding procedures and relevant legislation.
• Full UK driving license and access to a vehicle for community-based work.
• Ability to work effectively in a hybrid model, balancing remote administrative tasks with face-to-face client interactions.

• Provide direct support and guidance to clients accessing mental health and well-being services via phone, video calls, and secure messaging.
• Assist clients in navigating the service pathways, understanding treatment options, and accessing resources.
• Schedule and coordinate appointments with therapists, counselors, and other healthcare professionals.
• Offer empathetic listening and emotional support to clients experiencing distress or challenges.
• Maintain accurate and confidential client records in accordance with data protection regulations.
• Liaise with internal clinical teams and external agencies to ensure coordinated care delivery.
• Educate clients about mental health conditions, coping strategies, and available support networks.
• Monitor client progress and report any concerns or changes in condition to the clinical team.
• Respond promptly to client inquiries and provide information about services and programs.
• Contribute to the development and improvement of client support protocols.
• Advocate for clients' needs and ensure they receive a high standard of care.
• Assist in the collection of client feedback to inform service enhancement.

• Proven experience in a mental health support role, social work, counseling, or a related field.
• Understanding of common mental health conditions and therapeutic approaches.
• Excellent active listening, communication, and interpersonal skills.
• High level of empathy, compassion, and patience.
• Ability to manage a caseload and prioritize tasks effectively in a remote environment.
• Proficiency with electronic health record (EHR) systems or similar case management software.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a distributed team.
• Relevant certifications or qualifications in mental health support (e.g., NVQ Level 3/4 in Health and Social Care, Counselling Skills) are highly desirable.
• Experience working remotely or with virtual client interaction is a plus.
• Commitment to ethical practice and confidentiality.

• Lead the architectural design process for a variety of healthcare projects (hospitals, clinics, medical centres).
• Develop conceptual designs, master plans, and detailed architectural documentation.
• Collaborate closely with clients, clinical staff, and project stakeholders to define requirements.
• Ensure all designs meet relevant healthcare regulations, standards, and guidelines.
• Specify materials, finishes, and building systems appropriate for healthcare environments.
• Oversee the construction administration phase, providing support to the site teams.
• Mentor and guide junior architects and design staff.
• Stay abreast of innovations and best practices in healthcare facility design.
• Manage project timelines and architectural budgets effectively.
• Conduct site analysis and feasibility studies for potential healthcare developments.

• RIBA Part III qualified Architect or equivalent.
• Minimum of 8 years of post-qualification experience, with a significant focus on healthcare projects.
• Demonstrated experience leading the design of complex healthcare facilities.
• In-depth knowledge of healthcare planning standards, building regulations, and infection control principles.
• Proficiency in architectural design software, including Revit and AutoCAD.
• Excellent communication, presentation, and client management skills.
• Strong leadership abilities and experience in mentoring junior staff.
• Understanding of medical equipment and technology integration within architectural design.
• Ability to manage multiple projects concurrently and meet deadlines.

• Provide expert clinical leadership and direction to a multidisciplinary team of mental health professionals.
• Ensure the delivery of high-quality, evidence-based mental health assessment, treatment, and support services.
• Oversee caseload management and clinical supervision for team members.
• Develop and implement clinical policies, procedures, and protocols in line with best practice and regulatory requirements.
• Conduct risk assessments and develop comprehensive risk management plans.
• Foster a collaborative and supportive team environment, promoting professional development and continuous learning.
• Contribute to service planning, development, and evaluation, identifying areas for improvement and innovation.
• Liaise with external stakeholders, including GPs, local authorities, and other health and social care providers.
• Ensure compliance with all relevant professional standards, ethical guidelines, and legal requirements.
• Manage operational aspects of the service, ensuring efficient resource allocation and service delivery within the remote model.

• Registered professional qualification (e.g., RMN, RGN with relevant mental health experience, PhD in Psychology, or equivalent).
• Significant post-registration experience in adult mental health services, with a substantial portion in a senior or leadership capacity.
• Proven experience in clinical supervision, case management, and multidisciplinary team working.
• In-depth knowledge of mental health legislation, policies, and best practices.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving abilities, with a commitment to evidence-based practice.
• Ability to manage change and drive service improvement initiatives.
• Proficiency in using electronic patient record systems and virtual communication tools.
• Commitment to continuous professional development.
• DBS check required.

• Provide remote, person-centred support to individuals experiencing mental health conditions, developing and implementing personalized support plans.
• Conduct regular virtual check-ins and support sessions via video calls, phone calls, and messaging platforms.
• Assist clients in developing coping strategies, life skills, and relapse prevention plans.
• Offer emotional support and encouragement, actively listening to clients' concerns and aspirations.
• Facilitate access to community resources, external services, and healthcare professionals, providing virtual advocacy.
• Collaborate closely with a multidisciplinary team, including mental health nurses, therapists, and case managers, to ensure coordinated care.
• Maintain accurate and confidential client records, documenting progress, interventions, and outcomes in the electronic system.
• Identify and assess risks, implementing appropriate risk management strategies and reporting concerns to senior staff.
• Promote independence and social inclusion, empowering clients to achieve their personal goals.
• Support clients with practical tasks, such as accessing online services, managing appointments, and maintaining routines.
• Deliver training and guidance to junior support workers, offering mentorship and supervision remotely.
• Contribute to the development and evaluation of support programs and service delivery models.
• Stay updated with best practices in mental health support, safeguarding, and digital care delivery.
• Respond to client emergencies remotely and coordinate appropriate interventions as per protocol.
• Act as a key point of contact for clients and their families, fostering strong, supportive relationships.

• Diploma in Health and Social Care (Level 3 or above), or equivalent qualification/experience.
• Minimum of 5 years of experience working directly with individuals with mental health conditions.
• Proven experience in developing and implementing support plans and risk assessments.
• Excellent communication, active listening, and interpersonal skills, with the ability to build rapport remotely.
• Strong understanding of mental health conditions, recovery principles, and therapeutic approaches.
• Proficiency in using digital communication tools (e.g., Zoom, Teams, secure messaging platforms) and electronic record-keeping systems.
• Demonstrated ability to work independently and manage a caseload effectively in a remote setting.
• Knowledge of safeguarding policies and procedures relevant to vulnerable adults.
• Empathy, resilience, and a non-judgmental approach to care.
• Experience in supervising or mentoring junior staff is highly desirable.
• Willingness to undertake further training and professional development.
• Must have a reliable internet connection and a suitable home working environment.