2,031 Helping Hands jobs in the United Kingdom

• Undertake comprehensive social care assessments of individuals and families.
• Develop, implement, and review personalised care and support plans.
• Manage a complex caseload, ensuring timely and effective interventions.
• Provide support and guidance to individuals and families through challenging life events.
• Liaise with partner agencies and external professionals to coordinate services.
• Ensure compliance with all relevant legislation, policies, and procedures, particularly regarding safeguarding.
• Conduct risk assessments and develop appropriate risk management plans.
• Participate in team meetings, case conferences, and professional supervision.
• Mentor and support junior members of the social care team.

• BA or MA in Social Work (or equivalent qualification).
• Registered with Social Work England (or equivalent).
• Significant post-qualification experience in social work, preferably within community settings.
• Thorough knowledge of social care legislation and safeguarding practices.
• Proven ability to manage complex cases and work effectively under pressure.
• Excellent communication, interpersonal, and report-writing skills.
• Commitment to continuous professional development.
• Ability to work autonomously and collaboratively within a team environment.

• Conduct comprehensive assessments of individuals' and families' social, emotional, and practical needs.
• Develop, implement, and review personalized support and care plans.
• Provide counseling, support, and advocacy for clients, empowering them to achieve their goals.
• Liaise effectively with other agencies, healthcare professionals, and community resources to ensure integrated care.
• Maintain accurate and confidential case records in line with professional standards and data protection regulations.
• Manage a caseload of complex cases, prioritizing needs and ensuring timely interventions.
• Supervise and mentor junior social workers and support staff.
• Stay updated on relevant legislation, policies, and best practices in social care.
• Participate in multidisciplinary team meetings and case conferences.
• Respond to safeguarding concerns and initiate appropriate action in line with policies.
• Develop and facilitate support groups or community initiatives as needed.
• Engage in reflective practice and professional development to enhance skills and knowledge.

• Degree in Social Work (e.g., BA/BSc Hons in Social Work) or equivalent recognized qualification.
• Current registration with the relevant professional body (e.g., Social Work England).
• Minimum of 5 years of post-qualifying experience in social work, with a focus on community-based services.
• Proven experience in conducting assessments and developing care plans.
• Strong knowledge of relevant legislation, safeguarding procedures, and social care frameworks.
• Excellent communication, interpersonal, and advocacy skills.
• Ability to work independently, manage time effectively, and maintain professional boundaries.
• Proficiency in using case management software and digital communication tools.
• Demonstrated ability to supervise and support junior colleagues.
• Full driving license and access to a vehicle may be required for specific client interactions, though the role is primarily remote.

Salary £25,185 - £25,989 Per annum | Pro Rota | Part time, Permanent | 30 hours per week | Adult Disability Wyre Domiciliary Service Fleetwood | 3x posts

International Sponsorship - this role is not open to international sponsorship (Shortage Occupation & Permanent Full-time vacancy)

We are recruiting for Community Support Workers in the Adult Disability Wyre Domiciliary Service,

You will support people in different settings, who need additional help to live independently.

We're looking for people who will bring compassion, empathy and a sense of purpose into the lives of others.

• You could help people to learn new skills, provide assistance to someone who is older or has a disability or needs support with aspects of their care.
• You could support someone in their own home, and in the community.
• You'll have plenty of opportunities to progress with training and gaining qualifications whilst you work.

The benefits of working in adult services

Working in adult social care is not just an emotionally rewarding role, it's one of the most varied too.

Working with a range of people with different needs means every day is different.

• You'll make a difference to people's lives every single day.
• Flexible hours to fit around your life.
• You need the right qualities, rather than specific qualifications.
• On the job training and support.
• Ongoing career progression, paid qualification opportunities and job security.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

If you're already a Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion . You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.

For an informal discussion, please call our office on

Interview Date: To be confirmed

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

Verbal and written information sharing, within the Team or the wider Multi Disciplinary Team, which may include other community based mental health teams and inpatient services. Ability to communicate clearly and effectively over the telephone within the boundaries of confidentiality. Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with the Livewell policies, including the Data Protection Act and the Confidentiality Policy.

The post holder demonstrates a positive attitude to mental health attending to patients with respect and courtesy. The post holder will ensure that professional boundaries are always adhered to. Collaborating in completion of personalised care framework documentation under supervision of a qualified staff ensuring all entries are countersigned in accordance with the Record Keeping Policy Has confidence to communicate with people who are experiencing mental health difficulties when English is not their first language. Liaise with MDT members and other agencies at the request of qualified staff.

Attend meetings and be confident to discuss patient care with other Professionals Assisting patients in various social and therapeutic activities delegated by the qualified staff as care planned in agreement with the key worker. Collaboratively plan, assess, contribute to the development and delivery of the recovery programme Co facilitate recovery focused groups with peer navigators, volunteers and other Professionals. The post holder will participate in updating their practice; knowledge and skills within their sphere of practice, under the guidance of qualified staff, including mandatory training and Mental Health essential training e.g. Mental Health Act and PCF Experience dealing with a variety of mental health problems in various settings both in the community and in hospital with support and supervision from qualified staff.

To be aware of and adhere to policy and legislation relating to Mental Health and able to access the information both in writing and electronically. An awareness of Mental Health service delivery. Adhere to the lone worker policy. Be aware of standards required by mandatory bodies such as CQC.

Job Summary

We are seeking a compassionate and dedicated Community Support Worker to join our going team. The Community Support Worker will play a vital role in enhancing the quality of life for clients in their own home proving holistic services.

Responsibilities

• Assist clients with personal care tasks, including bathing, dressing, and grooming.
• Provide support with daily living activities such as meal preparation, medication administration, and light housekeeping.
• Offer companionship and engage clients in social activities to promote mental and emotional well-being.
• Implement behaviour management techniques as needed to support clients with specific challenges.
• Maintain accurate records of client care and report any changes in health or behaviour to the appropriate personnel.
• Ensure a safe environment by adhering to health and safety protocols.
• Assist clients with mobility needs, including heavy lifting when required.
• Drive clients to appointments or social outings as necessary.

Skills

• Experience in community services, nursing home settings, or similar environments is highly desirable.
• Knowledge of frailty, dementia care and elderly is essential.
• Strong caregiving skills with a focus on patient care and compassion.
• Ability to perform first aid and respond effectively in emergency situations.
• Proficient in meal preparation tailored to dietary needs.
• Excellent communication skills for interacting with clients and their families.
• A valid driving licence is essential for visiting clients.

Job Types: Full-time, Part-time

Pay: From £13.00 per hour

Expected hours: No less than 15 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person

• Manage a caseload of clients, providing comprehensive support and guidance.
• Develop, implement, and regularly review individualised support plans tailored to client needs.
• Coordinate and facilitate access to community resources, services, and opportunities.
• Liaise effectively with statutory and voluntary sector agencies to ensure integrated support.
• Conduct assessments of client needs and risks.
• Provide advocacy and support to clients in meetings and appointments.
• Monitor client progress and outcomes, documenting all interactions and interventions accurately.
• Organise and deliver group sessions or workshops as required.
• Supervise and mentor junior support staff or volunteers.
• Stay informed about local community services and relevant legislation.

• Proven experience in a social care, community support, or related field, preferably in a coordination or management capacity.
• Strong understanding of support needs for vulnerable individuals (e.g., elderly, individuals with disabilities, mental health challenges).
• Excellent organisational and time management skills.
• Proficiency in case management and record-keeping.
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse clients and stakeholders.
• Ability to work autonomously and demonstrate initiative.
• Problem-solving skills and the ability to handle challenging situations calmly.
• Familiarity with relevant policies and procedures, including safeguarding.
• Relevant qualification (e.g., NVQ/QCF in Health and Social Care, Community Development) is highly desirable.
• Comfortable working remotely with access to reliable technology.

• Assess the needs of individuals and families seeking support, conducting home visits and interviews as required.
• Develop, implement, and monitor personalised support plans tailored to individual circumstances and goals.
• Coordinate and facilitate the delivery of a range of support services, including practical assistance, emotional support, and access to resources.
• Act as a key liaison between clients, their families, and statutory/voluntary agencies (e.g., social services, healthcare providers, housing support).
• Maintain accurate and up-to-date case records, documenting assessments, progress, and outcomes in compliance with organisational policies and data protection regulations.
• Organise and lead community outreach initiatives and support groups.
• Provide advocacy and support for clients in accessing services and opportunities.
• Respond to safeguarding concerns, following established procedures and protocols.
• Work collaboratively with the wider team to ensure a holistic approach to client support.
• Contribute to the development and evaluation of support services.
• Manage referrals and allocate resources effectively.
• Keep abreast of local services, resources, and policies relevant to community support.

• A relevant qualification in Health and Social Care, Community Development, or a related field (e.g., NVQ Level 3 or equivalent).
• Proven experience in a support or coordination role, preferably within the community or social care sector.
• Demonstrable experience in needs assessment and person-centred planning.
• Excellent understanding of safeguarding principles and procedures.
• Strong communication, interpersonal, and active listening skills.
• Proficiency in using IT systems for record-keeping and communication.
• Excellent organisational and time-management skills, with the ability to prioritise effectively.
• Ability to build rapport and establish trust with a diverse range of individuals.
• A proactive and problem-solving approach.
• Full UK driving licence and access to a vehicle for community-based work is highly desirable.

• Lead, manage, and inspire a team of community support workers, providing guidance, supervision, and professional development.
• Develop, implement, and monitor individual support plans, ensuring they are person-centred, effective, and regularly reviewed.
• Oversee the day-to-day operations of support services, ensuring compliance with all relevant regulations, policies, and procedures.
• Manage caseloads, ensuring timely and appropriate assessment of needs and allocation of resources.
• Act as a primary point of contact for clients, families, external agencies, and stakeholders.
• Conduct regular team meetings, performance reviews, and training sessions.
• Ensure accurate record-keeping and reporting of all service activities and client progress.
• Handle complex cases and manage challenging situations with empathy and professionalism.
• Contribute to the continuous improvement of services through feedback, evaluation, and implementation of best practices.
• Promote a culture of respect, dignity, and empowerment among clients and staff.

• NVQ Level 4/5 in Health and Social Care or equivalent qualification.
• Significant experience (3+ years) in a supervisory or management role within the social care or community services sector.
• Thorough understanding of safeguarding principles, care standards, and relevant legislation.
• Proven ability to manage a team effectively and foster a positive working environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organisational and time-management abilities.
• Experience in risk assessment and care planning.
• Full UK driving licence may be required for some aspects of the role.