What Helping Hands Jobs are in the United Kingdom?

Care Assistant

Department: West 2

Employment Type: Flexible

Location: Evesham

Compensation: £16.80 / hour

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose‑driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As a Care Assistant with Helping Hands, you’ll make a real difference every day, supporting people to live well, stay independent, and feel safe in the homes they love. You don’t need previous care experience; what matters most is kindness, reliability and a genuine desire to help others. We’ll give you all the training, support and confidence you need to thrive.

• Provide warm, meaningful companionship to customers in their own homes.
• Support with personal care, including washing, bathing, dressing and toileting.
• Assist with mobility needs, helping customers stay safe and confident.
• Oversee and administer medication in line with care plans.
• Help with household tasks such as cleaning, cooking and meal preparation.
• Run essential errands, from food shopping to collecting prescriptions.
• Offer calm, considerate support that helps customers feel truly cared for.

• A full UK driving licence and access to your own vehicle.
• The Right to Work in the UK.
• A kind, adaptable, people‑first mindset.
• A willingness to learn. No prior care experience needed.
• Reliability, compassion, and the confidence to support others with dignity.

• Paid mileage of 35p per mile between calls.
• Early pay app (access up to 50% of pay before payday).
• Refer‑a‑friend bonus (earn up to £100).
• Direct employment with paid holiday and pension.
• Apprenticeship routes and nationally recognised qualifications (Care Certificate, NVQs).
• FREE Blue Light Card with hundreds of discounts.
• Range of flexible shift patterns to suit your lifestyle.
• Annual pay reviews aligned to cost of living.

4 days ago Be among the first 25 applicants

Direct message the job poster from Helping Hands Home Care

Location: Hybrid – Alcester, 50% in support office, 50% working from home

Salary and benefits: £competitive, 25 days annual leave plus bank holidays

Contract: Interim for up to 12 months | Start: ASAP

About us

At Helping Hands we’re passionate about offering an industry-leading premium home care service and have been helping people live well in the homes and communities they love for decades. We are a values-led organization and this is a great opportunity to join an established People Services team and really make an impact.

The role

We’re looking for an experienced and driven People Services Leader to step into a critical interim role to support with an upcoming maternity leave. This is a unique opportunity to lead a high-performing team and ensure the seamless delivery of people administration services that are essential to our employee experience and operational success.

This role is about more than managing processes—it’s about enabling leaders, improving colleague and candidate experience, and ensuring we meet the highest standards of compliance and service.

Key Responsibilities

• Oversee all aspects of people administration, including onboarding, offboarding, lifecycle changes, and internal audits.
• Lead continuous improvement initiatives, drive digitisation and automation, and embed a customer-first mindset across the team.
• Shape policy, manage risk, and support wider People Team projects.

What We’re Looking For

• Proven leadership in HR operations or shared services
• Strong understanding of compliance, legislation, and high-volume onboarding
• A track record of driving process improvement and service excellence
• Excellent stakeholder management and communication skills
• Tech-savvy with strong data and analytical capabilities

This is a high-impact role in a values-led organisation where people truly matter. If you’re ready to lead with purpose, deliver meaningful change, and support a team that’s central to our people strategy, we’d love to hear from you.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Human Resources and Management
• Industries Hospitals and Health Care

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People & Culture HR Business Partner (Fixed term contract for 6 months)

Helping Hands Home Care provided pay range This range is provided by Helping Hands Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Helping Hands Home Care

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Location: Home based with travel to Alcester and across division

Salary: £60,000 per year + car allowance

As a People Business Partner , you’ll lead the people strategy for your division, partnering with senior leaders to drive performance, engagement, and cultural change. You’ll be at the heart of shaping an extraordinary colleague experience—because when our people thrive, so do the communities we serve.

• Partner with divisional leadership to deliver workforce planning, talent, succession, and engagement strategies.
• Analyse people and business data to identify trends and inform decision‑making.
• Collaborate with central People teams to implement frameworks, policies, and initiatives.
• Coach senior leaders to build capability and drive positive change.
• Lead high‑risk ER cases and manage key people risks.
• Support recruitment and onboarding for senior operational roles.
• Champion continuous improvement and best practice across the division.

• Proven experience as a strategic People Partner in a fast‑paced environment.
• Strong commercial acumen and analytical skills.
• Exceptional stakeholder management and communication skills.
• Ability to manage multiple priorities and deliver at pace.
• CIPD qualification (or equivalent) and willingness to travel.
• Solutions‑focused, innovative mindset.

Experience in care or similar sectors, coaching qualification, and project management expertise.

• Clear career development pathways and genuine opportunities to grow.
• 25 days’ annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Seniority level Not Applicable

Employment type Full‑time

Job function Human Resources

Industries Hospitals and Health Care

Company Description

Helping Hands Home Care has been providing quality home care since 1989 and is now one of the largest and most experienced providers of live-in care in England and Wales. The organization supports people with short-term respite, convalescent, and companionship care, helping individuals remain in the comfort of their own homes. Helping Hands operates a premier care service that promotes independence and choice while delivering consistent comfort, companionship, and practical support. Care can be tailored from brief weekly visits to round‑the‑clock assistance, depending on individual needs. Carers are recognized as the heartbeat of the organization and are valued for the positive impact they have on the lives of those they support.

This full‑time on‑site Visiting Carer role is based in Derby and focuses on providing person‑centered support to individuals in their own homes. Day‑to‑day responsibilities include assisting with personal care, mobility, meal preparation, medication prompts, and light household tasks to help people live safely and comfortably. The Visiting Carer offers companionship, emotional support, and practical help, such as accompanying individuals to appointments, social activities, or community events. The role involves following individual care plans, documenting care provided, and communicating effectively with the wider care team and family members. Visiting Carers are expected to uphold high standards of dignity, respect, and confidentiality while promoting independence and choice for each person supported.

• Ability to deliver compassionate, person‑centered care, including personal care, mobility support, and assistance with daily living tasks.
• Strong communication and interpersonal skills to build trust, provide companionship, and work collaboratively with families and colleagues.
• Organizational and time‑management skills to follow care plans, maintain accurate records, and manage a schedule of home visits.
• Reliability and professionalism, including maintaining confidentiality, respecting individual preferences, and adhering to care and safety guidelines.
• Willingness to travel locally in Derby for home visits; a valid driver’s license and access to a vehicle are beneficial.
• Previous experience in care or support work is advantageous but not essential; full training can be provided.
• Basic literacy and numeracy skills to read care plans, follow instructions, and document care delivered.
• Right to work in the UK and flexibility to work a range of shifts, including evenings and weekends, as required.

Helping Hands Home Care is seeking a Customer Relationship Marketing Manager to shape customer engagement throughout their journey. This hybrid position in Alcester offers a salary of £60,000 per year.

You will lead the marketing strategy, optimise customer onboarding, and manage communications across multiple channels. Seeking a marketing pro with a proven CRM background and experience with platforms like HubSpot.

Join a purpose-led organisation focused on helping people live well in their communities.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home.

As we continue to grow, we're looking for a talented Customer Relationship Marketing Manager to shape how we engage with customers throughout their journey with Helping Hands.

Location: Alcester/Hybrid

Salary: £60,000 per year

This is an opportunity to own and deliver personalised, lifecycle marketing strategies that strengthen customer engagement, retention and lifetime value, helping more people feel informed, supported and reassured throughout their care journey.

• Leading customer relationship and lifecycle marketing strategy across the customer journey
• Designing and optimising onboarding, engagement, retention and re‑engagement campaigns
• Managing personalised communications across email, SMS, direct mail and service channels
• Using customer insight, data and feedback to improve campaign performance
• Driving measurable commercial outcomes including retention, conversion and customer lifetime value
• Acting as the CRM and lifecycle marketing subject matter expert across the business

We're looking for a customer‑focused marketing professional with:

• Proven experience delivering CRM, lifecycle and relationship marketing campaigns
• Hands‑on experience with HubSpot or similar marketing automation platforms
• Strong customer journey, segmentation and personalisation expertise
• A commercial and data‑driven mindset
• Excellent stakeholder management and communication skills
• Experience managing and developing team members

This is your opportunity to:

• Shape a critical customer marketing function in a purpose‑led organisation
• Influence customer experience and commercial performance
• Join a business where people, purpose and innovation come together

Helping people live well in the homes and communities they love.

At Helping Hands, we're committed to building a diverse and inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. This is a 6‑month fixed‑term contract , ideal for an experienced ER consultant who can bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

Salary: Up to £60,000 DOE

• Lead the ER strategy and deliver a high‑quality, business‑partnering service.
• Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
• Build, lead and develop a high‑performing ER team.
• Strengthen ER capability across line managers and leaders.
• Maintain robust ER policies, processes and systems, using data to drive improvements.
• Ensure ongoing compliance with employment legislation and manage organisational responses to change.
• Develop strong internal and external relationships, including ACAS, legal advisers and unions.
• Oversee ER KPIs, reporting and continuous improvement.
• Manage ER budgets, legal spend and settlement agreements.

• Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
• Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
• Proven ability to influence, challenge and coach senior leaders.
• Skilled people leader with experience building high‑performing teams.
• Strong analytical, problem‑solving and decision‑making capability.
• Excellent communication and relationship‑building skills.
• Highly organised, proactive and delivery‑focused.
• Strong commercial acumen with a customer‑first approach.
• Tech‑savvy, data‑driven and comfortable working with HR systems.
• High levels of integrity, resilience and sound judgement.
• Exposure to HR systems that support ER case tracking.
• Experience working in regulated environments.

• Be part of a growing national organisation with real purpose.
• Genuine opportunities for career progression.
• 25 days’ annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Helping Hands Home Care is seeking a dynamic collaborative Local Marketing Business Partner to join our marketing team in Alcester.

This role will play a crucial role in developing and maintaining our go to market strategy working closely with central marketing as well as regional and local teams. This role is perfect for an enthusiastic and strategic marketer who is passionate about shaping our local marketing and working in partnership with a large stakeholder network.

You will need the gravitas and influencing skills to work alongside senior managers within the organisation. A huge part of this role is going to be working with branch managers located in over 150 locations across the UK on how they can drive local marketing campaigns & business development locally.

This role is a FTC covering maternity leave.

• Strategy - Take our holistic marketing strategy, and develop a branch marketing plan helping branches deliver customer objectives.
• Deployment - Work with branches on local marketing plans covering both attraction of customers & recruitment of carers, ensuring they are communicated & executed effectively.
• Training - Run inductions & marketing training with regional teams.
• Gap Analysis - Identify where branches are not getting enough business.
• Collaboration - Work with designers, videographers, photographers to produce brand assets to support your campaigns.
• Agility - Respond quickly to support requests & prioritise accordingly.
• Analytics - Maintain regular measurement of the ROI of campaigns.

• Bachelor’s degree in marketing or a related field is a plus.
• Proven experience of local branch or retail marketing.
• Strong understanding of marketing strategies and deployment.
• Exceptional creative and communication skills.
• Analytical mindset with the ability to interpret data and draw meaningful insights.
• Demonstrated project management and budget management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

• Career progression opportunities
• 25 days annual leave (increasing to a maximum of 27) + Bank Holidays
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Refer a friend scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager , you’ll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you’ll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we’re known for.

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

• Multi-site leadership experience within the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• The ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships internally and externally.

• Genuine career growth and development pathways.
• Up to £15,000 annual bonus
• 25 days’ annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.