45,975 Hilton Hotels jobs in the United Kingdom

2026 Business Placement - Hilton & Small Luxury Hotels partnership support

Watford, Eastern Hilton

Posted 1 day ago

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Job Description

We are thrilled to share this fantastic opportunity for a student to join Hilton's SLH Partnership support team on a 12-month placement. This team works closely with our partners at Small luxury Hotel's of the World (SLH), to launch and manage the participation of over 450 Hotels globally, on Hilton channels. If you are passionate about Hospitality Management, the Luxury sector and commercial optimization, this is the placement for you!
From day one, you will be fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, including networking with senior executives, involvement in regional conferences and for some, international travel.
Based in our EMEA headquarters, Watford, you will be part of a cohort of 50 Interns and take part in regular connect meetings and feedback sessions designed to support your development. You will benefit from a subsidised restaurant, a games area and a free in-house gym.
**The Opportunity**
You will directly support the new development phase of properties to the partnership, as well as setting up new processes to enhance the support and capabilities for existing participating Hotels. This is an exciting opportunity to support a relatively new area for the business in Partnerships, growing both in number of properties as well as commercially. SLH & Hilton's partnership has grown exponentially since it's launch in 2024 and keeps Hilton at the forefront of the industry.
**Here's a glimpse of some of the things you will be working on:**
- Undertaking the build steps and Quality Assurance to take properties 'live' and selling.
- Developing and managing communications for both internal and external partners, such as team announcements, newsletters and Property updates.
- Reviewing and supporting enhancements to global partnership processes, within the team's jurisdiction as well as with other departments engaged in the partnership.
- Coordinating key events and meeting series for the team.
- Supporting the needs of hotels, through all key stages of participation life-cycle.
- Undertaking and analysing regular reporting, to support Director and Brand leadership.
- Supporting with SLH corporate partnership requests, as well as from global stakeholders and, as necessary, work across the business to develop the solutions needed.
**Why choose us?**
Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:
**Learning and Development:** Interns have access to Hilton University to enhance their skills and contribute meaningfully to ongoing projects.
**Networking:** Our interns can connect with professionals across the business, paving the way for valuable relationships.
**Feedback and Growth:** Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.
**Cross-Exposure:** Opportunity to gain insight into another function.
**Hilton Perks:** Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.
**Salary & Benefits:** £26,000 Gross PA & private healthcare.
**Location:** EMEA Regional Headquarters, Watford. Our placements are office based with flexibility offered across some teams.
**What are we looking for?**
- A strong sense of alignment to our culture and values.
- A current Bachelor's or Master's student studying a degree with a required 12-month year in industry placement as part of your degree.
- Availability to start 13th of July 2026, full-time, for a 12-month placement.
- Eligibility to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.
- Fluency in English (speaking, reading, and writing).
- A genuine interest in hospitality with a passion for customer service.
- Strong communication, collaboration & teamwork.
- Project Management skills.
- Attention to detail.
- Digital Literacy - strong Microsoft Office (Excel, PowerPoint, Outlook, Word).
**What is it like working for Hilton?**
Hilton is one of the world's largest and fastest-growing hospitality companies, with 24 distinct brands and over 8,000 locations. We have recently been ranked by our employees as #1 World's Best Hospitality Workplace awarded by Great Place to Work & Fortune.
We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in the UK focus on Abilities, Generations, Pride, Women's and Ethnic representation. You can find details on our Culture page.
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.
CORPORATE PLACEMENTS (  
**Selection Process**
Please apply now, applications close on **Sunday 2nd November 2025** . We receive a high volume of applications, so thank you for your patience while we carefully review each one to give it the attention it deserves.
If your application is successful, you may be invited to complete a one-way video interview and online assessment. These help us get to know you better and assess if the placement could be a great match. Keep an eye on your inbox, and we encourage you to complete each step as soon as you can. Our EMEA Graduate Recruitment Team will be in touch to let you know the outcome.
**Good luck, we are looking forward to meeting you!**
**Job:** _Universities_
**Title:** _2026 Business Placement - Hilton & Small Luxury Hotels partnership support_
**Location:** _null_
**Requisition ID:** _EUR015NI_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

2026 Business Placement u2013 Hilton & Small Luxury Hotels partnership support

Watford, Eastern Hilton

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We are thrilled to share this fantastic opportunity for a student to join Hiltonu2019s SLH Partnership support team on a 12-month placement. This team works closely with our partners at Small luxury Hotelu2019s of the World (SLH), to launch and manage the participation of over 450 Hotels globally, on Hilton channels. If you are passionate about Hospitality Management, the Luxury sector and commercial optimization, this is the placement for you!

From day one, you will be fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, including networking with senior executives, involvement in regional conferences and for some, international travel.

Based in our EMEA headquarters, Watford, you will be part of a cohort of 50 Interns and take part in regular connect meetings and feedback sessions designed to support your development. You will benefit from a subsidised restaurant, a games area and a free in-house gym.

**The Opportunity**

You will directly support the new development phase of properties to the partnership, as well as setting up new processes to enhance the support and capabilities for existing participating Hotels. This is an exciting opportunity to support a relatively new area for the business in Partnerships, growing both in number of properties as well as commercially. SLH & Hiltonu2019s partnership has grown exponentially since itu2019s launch in 2024 and keeps Hilton at the forefront of the industry.

**Hereu2019s a glimpse of some of the things you will be working on:**

Undertaking the build steps and Quality Assurance to take properties u2018liveu2019 and selling.

Developing and managing communications for both internal and external partners, such as team announcements, newsletters and Property updates.

Reviewing and supporting enhancements to global partnership processes, within the teamu2019s jurisdiction as well as with other departments engaged in the partnership.

Coordinating key events and meeting series for the team.

Supporting the needs of hotels, through all key stages of participation life-cycle.

Undertaking and analysing regular reporting, to support Director and Brand leadership.

Supporting with SLH corporate partnership requests, as well as from global stakeholders and, as necessary, work across the business to develop the solutions needed.

**Why choose us?**

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:
**Learning and Development:** Interns have access to Hilton University to enhance their skills and contribute meaningfully to ongoing projects. **Networking:** Our interns can connect with professionals across the business, paving the way for valuable relationships. Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve. **Cross-Exposure:** Opportunity to gain insight into another function. **Hilton Perks:** Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends. **Salary & Benefits:** u00a326,000 Gross PA & private healthcare. **Location:** EMEA Regional Headquarters, Watford. Our placements are office based with flexibility offered across some teams.

**What are we looking for?**

A strong sense of alignment to our culture and values.

A current Bacheloru2019s or Masteru2019s student studying a degree with a required 12-month year in industry placement as part of your degree.

Availability to start 13th of July 2026, full-time, for a 12-month placement.

Eligibility to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.

Fluency in English (speaking, reading, and writing).

A genuine interest in hospitality with a passion for customer service.

Strong communication, collaboration & teamwork.

Project Management skills.

Attention to detail.

Digital Literacy u2013 strong Microsoft Office (Excel, PowerPoint, Outlook, Word).

**What is it like working for Hilton?**

Hilton is one of the world's largest and fastest-growing hospitality companies, with 24 distinct brands and over 8,000 locations. We have recently been ranked by our employees as #1 World's Best Hospitality Workplace awarded by Great Place to Work & Fortune.

We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in the UK focus on Abilities, Generations, Pride, Womenu2019s and Ethnic representation. You can find details on our Culture page.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.

CORPORATE PLACEMENTS ( u202f

**Selection Process**

Please apply now, applications close on **Sunday 2nd November 2025** . We receive a high volume of applications, so thank you for your patience while we carefully review each one to give it the attention it deserves.

If your application is successful, you may be invited to complete a one-way video interview and online assessment. These help us get to know you better and assess if the placement could be a great match. Keep an eye on your inbox, and we encourage you to complete each step as soon as you can. Our EMEA Graduate Recruitment Team will be in touch to let you know the outcome.

**Good luck, we are looking forward to meeting you!**

**Job:** _Universities_

**Title:** _2026 Business Placement u2013 Hilton & Small Luxury Hotels partnership support_

**Location:** _null_

**Requisition ID:** _EUR015NI_

**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

2026 Business Placement u2013 Hilton & Small Luxury Hotels partnership support

Watford, Eastern Hilton

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

We are thrilled to share this fantastic opportunity for a student to join Hiltonu2019s SLH Partnership support team on a 12-month placement. This team works closely with our partners at Small luxury Hotelu2019s of the World (SLH), to launch and manage the participation of over 450 Hotels globally, on Hilton channels. If you are passionate about Hospitality Management, the Luxury sector and commercial optimization, this is the placement for you!

From day one, you will be fully integrated into Team Hilton. Our placements offer vast exposure and opportunities, including networking with senior executives, involvement in regional conferences and for some, international travel.

Based in our EMEA headquarters, Watford, you will be part of a cohort of 50 Interns and take part in regular connect meetings and feedback sessions designed to support your development. You will benefit from a subsidised restaurant, a games area and a free in-house gym.

**The Opportunity**

You will directly support the new development phase of properties to the partnership, as well as setting up new processes to enhance the support and capabilities for existing participating Hotels. This is an exciting opportunity to support a relatively new area for the business in Partnerships, growing both in number of properties as well as commercially. SLH & Hiltonu2019s partnership has grown exponentially since itu2019s launch in 2024 and keeps Hilton at the forefront of the industry.

**Hereu2019s a glimpse of some of the things you will be working on:**

Undertaking the build steps and Quality Assurance to take properties u2018liveu2019 and selling.

Developing & managing communications for both internal and external partners, such as team announcements, newsletters and Property updates.

Reviewing and supporting enhancements to global partnership processes, within the teamu2019s jurisdiction as well as with other departments engaged in the partnership.

Coordinating key events & meeting series for the team.

Supporting the needs of hotels, through all key stages of participation life-cycle.

Undertaking & analysing regular reporting, to support Director and Brand leadership.

Supporting with SLH corporate partnership requests, as well as from global stakeholders and, as necessary, work across the business to develop the solutions needed.

**Why choose us?**

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to:
**Learning and Development:** Interns have access to Hilton University to enhance their skills and contribute meaningfully to ongoing projects. **Networking:** Our interns can connect with professionals across the business, paving the way for valuable relationships. Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve. **Cross-Exposure:** Opportunity to gain insight into another function. **Hilton Perks:** Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends. **Salary & Benefits:** u00a326,000 Gross PA & private healthcare. **Location:** EMEA Regional Headquarters, Watford. Our placements are office based with flexibility offered across some teams.

**What are we looking for?**

A strong sense of alignment to our culture and values.

A current Bacheloru2019s or Masteru2019s student studying a degree with a required 12-month year in industry placement as part of your degree.

Availability to start 13th of July 2026, full-time, for a 12-month placement.

Eligibility to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.

Fluency in English (speaking, reading, and writing).

A genuine interest in hospitality with a passion for customer service.

Strong communication, collaboration & teamwork.

Project Management skills.

Attention to detail.

Digital Literacy u2013 strong Microsoft Office (Excel, PowerPoint, Outlook, Word).

**What is it like working for Hilton?**

Hilton is one of the world's largest and fastest-growing hospitality companies, with 24 distinct brands and over 8,000 locations. We have recently been ranked by our employees as #1 World's Best Hospitality Workplace awarded by Great Place to Work & Fortune.

We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in UK focus on Abilities, Generations, Pride, Womenu2019s and Ethnic representation. You can find details on our Culture page.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.

CORPORATE PLACEMENTS ( u202f

**Selection Process**

Please apply now, applications close on **Sunday 2nd November 2025** . We receive a high volume of applications, so thank you for your patience while we carefully review each one to give it the attention it deserves.

If your application is successful, you may be invited to complete a one-way video interview and online assessment. These help us get to know you better and assess if the placement could be a great match. Keep an eye on your inbox, and we encourage you to complete each step as soon as you can. Our EMEA Graduate Recruitment Team will be in touch to let you know the outcome.

**Good luck, we are looking forward to meeting you!**

**Job:** _Universities_

**Title:** _2026 Business Placement u2013 Hilton & Small Luxury Hotels partnership support_

**Location:** _null_

**Requisition ID:** _EUR015NI_

**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

NG1 6GD Nottingham, East Midlands £35000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of their renowned establishment in **Nottingham, Nottinghamshire, UK**. This key leadership role is responsible for ensuring exceptional guest experiences, optimizing operational efficiency across all departments, and maintaining high standards of service. The Operations Manager will work closely with department heads (Front Office, Food & Beverage, Housekeeping, etc.) to drive performance, manage budgets, and implement strategic initiatives. Your leadership will be instrumental in fostering a positive work environment and ensuring the profitability and success of the hotel.

Key responsibilities include:
  • Managing and coordinating the operations of all hotel departments.
  • Ensuring the delivery of outstanding guest service and satisfaction.
  • Developing and implementing operational policies and procedures.
  • Managing departmental budgets, controlling costs, and maximizing revenue.
  • Recruiting, training, and developing hotel staff.
  • Conducting regular inspections to ensure quality standards and brand compliance.
  • Handling guest complaints and resolving issues effectively.
  • Collaborating with the General Manager on strategic planning and business development.
  • Ensuring compliance with health, safety, and licensing regulations.

The ideal candidate will have a strong background in hotel management, with at least 3-5 years of experience in an operations management role. A comprehensive understanding of hotel operations, including F&B, front desk, and housekeeping, is essential. Exceptional leadership, communication, and interpersonal skills are required to motivate and manage a diverse team. Proven ability to manage budgets, control costs, and drive profitability is a must. A passion for hospitality and a commitment to delivering excellence in guest service are paramount. This hands-on role is based at our hotel in **Nottingham, Nottinghamshire, UK**, and requires dedication and a proactive approach to operational excellence.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

EH1 2NE Edinburgh, Scotland £40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a prestigious hotel located in the heart of Edinburgh, Scotland, UK , is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their establishment. This is a pivotal role responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will play a crucial part in managing budgets, controlling costs, and driving revenue growth while fostering a positive and motivating work environment for the hotel team. The ideal candidate will possess a strong background in hotel management, exceptional leadership qualities, and a comprehensive understanding of the hospitality industry. You will be adept at problem-solving, possess excellent communication and interpersonal skills, and be committed to delivering an unforgettable guest experience. This role requires a hands-on approach and a passion for excellence in hospitality.

Responsibilities:
  • Oversee daily operations of the hotel, ensuring smooth and efficient service delivery.
  • Manage and lead departmental managers and their teams to achieve operational goals.
  • Ensure all guests receive exceptional service and address any issues promptly and professionally.
  • Develop and implement operational policies and procedures to maintain high standards.
  • Manage departmental budgets, monitor expenses, and implement cost-control measures.
  • Drive revenue through effective sales and marketing initiatives in conjunction with relevant departments.
  • Recruit, train, and develop hotel staff to ensure a high-performing team.
  • Maintain standards of health, safety, and security across the property.
  • Build and maintain strong relationships with suppliers and external stakeholders.
  • Analyse performance metrics and implement strategies for continuous improvement.
Qualifications:
  • Proven experience in a senior management role within the hotel industry (e.g., Operations Manager, Assistant General Manager).
  • Demonstrated success in managing multiple hotel departments.
  • Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to motivate and develop a diverse team.
  • Experience with hotel management software (PMS).
  • Strong financial acumen and budget management skills.
  • Problem-solving abilities and a proactive approach to challenges.
  • Commitment to delivering outstanding guest service.
  • Relevant degree or diploma in Hospitality Management or a related field is preferred.
This is a critical on-site role in Edinburgh , offering the opportunity to lead operations at a leading hospitality venue. Join a respected organisation dedicated to service excellence.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

OX1 2AE Oxford, South East £40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a prestigious hotel in the heart of Oxford, Oxfordshire, UK , is seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of daily hotel operations. This pivotal role ensures the delivery of exceptional guest experiences while maintaining operational efficiency and profitability. You will manage and coordinate departments including Front Office, Food & Beverage, Housekeeping, and Concierge, ensuring seamless service delivery and adherence to high standards. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a deep understanding of the hospitality industry. You will be responsible for budgeting, P&L management, staff training and development, and implementing operational strategies to enhance guest satisfaction and revenue. Key duties include setting service standards, resolving guest complaints, optimizing resource allocation, and ensuring compliance with health and safety regulations. We are looking for an individual with excellent problem-solving abilities, exceptional communication skills, and a passion for hospitality excellence. A degree in Hospitality Management or a related field is preferred, along with at least 5 years of progressive management experience in a similar hotel environment. This is an exciting opportunity to lead a dedicated team in a world-renowned location and contribute to the success of a leading hospitality brand. The role requires a hands-on approach and a commitment to delivering outstanding service.
Responsibilities:
  • Oversee daily hotel operations across all departments.
  • Ensure the highest standards of guest service and satisfaction.
  • Manage departmental budgets and control operational costs.
  • Develop and implement operational policies and procedures.
  • Lead, motivate, and train hotel staff to achieve performance goals.
  • Monitor and manage hotel occupancy and revenue targets.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest feedback and resolve service issues promptly.
  • Collaborate with sales and marketing teams to drive business.

Qualifications:
  • Proven experience as an Operations Manager or similar role in the hospitality industry.
  • Strong knowledge of hotel operations, including Front Office, F&B, and Housekeeping.
  • Excellent leadership, management, and team-building skills.
  • Proficiency in financial management and P&L analysis.
  • Exceptional customer service and problem-solving abilities.
  • Strong communication and interpersonal skills.
  • Degree in Hospitality Management or related field is advantageous.
  • Ability to work under pressure and manage multiple priorities.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

NE1 4AG Newcastle upon Tyne, North East £45000 annum + ben WhatJobs

Posted today

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Job Description

full-time
Our client, a renowned boutique hotel celebrated for its exceptional guest experience, is seeking a dynamic and results-oriented Hotel Operations Manager to lead their team in **Newcastle upon Tyne, Tyne and Wear, UK**. This is a critical on-site role, essential for overseeing the seamless day-to-day operations of the hotel and ensuring unparalleled service delivery.

As the Hotel Operations Manager, you will be responsible for the efficient management of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banqueting. Your leadership will focus on driving operational excellence, maintaining high standards of service, managing budgets, and optimizing profitability. You will foster a positive work environment, motivate staff, and ensure every guest enjoys a memorable stay. This role requires a hands-on approach and a deep understanding of the hospitality industry.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, ensuring smooth and efficient service delivery.
  • Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
  • Develop and implement operational policies and procedures to maintain high service standards.
  • Lead, train, and motivate a diverse team of hotel staff, fostering a culture of exceptional guest service.
  • Ensure compliance with health, safety, and hygiene regulations across all hotel areas.
  • Manage inventory, procurement, and supplier relationships for operational needs.
  • Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally.
  • Collaborate with the General Manager and other department heads to achieve hotel objectives.
  • Monitor and analyze operational performance metrics, implementing strategies for improvement.
  • Contribute to strategic planning and the development of new services or offerings.

Qualifications:
  • A minimum of 5 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or similar role.
  • Proven track record of success in managing multiple hotel departments.
  • Strong understanding of hotel operations, including Front Office, Housekeeping, F&B, and event management.
  • Excellent leadership, team management, and motivational skills.
  • Proficiency in property management systems (PMS) and relevant hospitality software.
  • Sound financial acumen, with experience in budgeting and cost control.
  • Exceptional problem-solving and decision-making abilities.
  • Strong communication and interpersonal skills.
  • A passion for delivering outstanding customer service.
  • Relevant hospitality qualifications are preferred.
This is an outstanding opportunity to take the lead in operations at a prestigious hotel and contribute to its continued success.
This advertiser has chosen not to accept applicants from your region.
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Hotel Operations Manager

NE1 4AB Newcastle upon Tyne, North East £40000 annum (plus WhatJobs

Posted today

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Job Description

full-time
Our client, a prestigious and well-established hotel in **Newcastle upon Tyne, Tyne and Wear, UK**, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment. This is a hands-on, on-site role requiring strong leadership and a commitment to delivering exceptional guest experiences. The ideal candidate will be passionate about hospitality and possess a keen eye for detail, ensuring smooth and efficient functioning across all departments.

As the Hotel Operations Manager, you will be responsible for managing key areas including front office, housekeeping, food and beverage, and maintaining high standards of service and operational efficiency. You will lead and motivate your team, drive revenue growth, and manage costs effectively. This is an excellent opportunity for a seasoned hospitality professional to step into a leadership position and contribute significantly to the success of a renowned hotel.

Key Responsibilities:
  • Oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments.
  • Manage and lead a diverse team of department heads and staff, providing guidance, training, and performance feedback.
  • Ensure the highest standards of guest service are met and exceeded, handling guest feedback and resolving issues promptly and professionally.
  • Develop and implement operational strategies to enhance guest satisfaction, improve efficiency, and drive profitability.
  • Monitor and control departmental budgets, managing expenses and identifying cost-saving opportunities without compromising quality.
  • Collaborate with the General Manager and other department heads to achieve hotel objectives.
  • Ensure compliance with health, safety, and hygiene regulations across all areas of the hotel.
  • Manage inventory, procurement, and vendor relationships to ensure optimal supply chain management.
  • Implement and oversee revenue management strategies to maximize room occupancy and average daily rate.
  • Conduct regular operational reviews and implement improvements as necessary.
Qualifications and Experience:
  • Proven experience in a senior management role within the hospitality industry, preferably in hotel operations.
  • A degree or diploma in Hospitality Management, Business Administration, or a related field is advantageous.
  • Strong leadership, team management, and motivational skills.
  • Excellent understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
  • Exceptional customer service skills and a passion for delivering memorable guest experiences.
  • Proficiency in hotel management software and POS systems.
  • Strong financial acumen and experience in budget management.
  • Excellent problem-solving, decision-making, and communication skills.
  • Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
If you are a results-driven and dedicated hospitality leader looking for a challenging and rewarding role in **Newcastle upon Tyne**, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

PO1 1AB Portsmouth, South East £45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of a flagship establishment in Portsmouth, Hampshire, UK . This pivotal role requires a strategic leader adept at driving operational excellence, enhancing guest satisfaction, and optimizing profitability. You will be responsible for managing all departments, including F&B, Front Office, Housekeeping, and Maintenance, ensuring seamless service delivery and adherence to brand standards. Your key responsibilities will include developing and implementing operational strategies, managing budgets and financial performance, leading and motivating a diverse team of hospitality professionals, and maintaining high standards of health, safety, and security. The ideal candidate will possess a proven track record in hotel management, exceptional leadership and communication skills, and a deep understanding of the hospitality industry. A strong ability to problem-solve, manage change effectively, and cultivate a positive work environment is essential. Experience with property management systems and operational software is highly desirable. We are looking for a proactive individual who can anticipate guest needs, address challenges with agility, and contribute to the continuous improvement of our service offerings. This role demands a high level of dedication and a passion for delivering unforgettable guest experiences. You will work closely with the General Manager to achieve strategic objectives and ensure the hotel's reputation for excellence is maintained and enhanced.

Responsibilities:
  • Oversee and manage all hotel operations, including F&B, Front Office, Housekeeping, and Maintenance.
  • Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
  • Manage departmental budgets, control costs, and drive revenue growth.
  • Lead, train, and motivate a team of department heads and staff.
  • Ensure compliance with health, safety, and licensing regulations.
  • Maintain and improve service standards across all guest touchpoints.
  • Handle guest feedback and resolve issues promptly and professionally.
  • Collaborate with marketing and sales teams to promote hotel services.
  • Conduct regular performance reviews and provide constructive feedback.
  • Monitor industry trends and implement best practices.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a senior management role within the hotel industry.
  • Proven experience in budget management and P&L responsibility.
  • Exceptional leadership, interpersonal, and communication skills.
  • Strong understanding of hotel operations and customer service principles.
  • Proficiency in property management systems (PMS) and other relevant software.
  • Ability to work under pressure and manage multiple priorities.
  • A passion for service excellence and a commitment to achieving high standards.
This advertiser has chosen not to accept applicants from your region.

Hotel Operations Manager

BT1 1AA Belfast, Northern Ireland £40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a highly-rated hotel in **Belfast, Northern Ireland, UK**, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of its diverse departments. This pivotal role requires a hands-on leader with a passion for hospitality, a keen eye for detail, and a commitment to delivering exceptional guest experiences. You will be responsible for managing Front Office, Housekeeping, Food & Beverage, and other operational areas, ensuring seamless service delivery, maintaining high standards, and driving profitability. The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a comprehensive understanding of hotel operations.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, ensuring efficient and effective service delivery.
  • Manage and mentor department heads and their teams, fostering a positive and productive work environment.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Monitor departmental budgets, control costs, and identify opportunities to increase revenue and profitability.
  • Ensure compliance with all health, safety, and hygiene regulations across the hotel.
  • Develop and maintain high service standards, setting clear expectations for staff performance.
  • Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
  • Coordinate with sales and marketing teams to support promotional activities and achieve occupancy targets.
  • Manage inventory and procurement for operational supplies, ensuring cost-effectiveness.
  • Conduct regular staff training and development sessions to enhance skills and service quality.
  • Analyze operational performance data and implement improvements as needed.
  • Liaise with ownership and senior management on strategic initiatives and performance reviews.
Qualifications:
  • Proven experience in hotel management, with at least 5 years in a senior operational role (e.g., Operations Manager, Assistant General Manager).
  • Strong understanding of all hotel departments, including Front Office, F&B, Housekeeping, and Maintenance.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage budgets, control costs, and drive revenue growth.
  • Proficiency in hotel management software (PMS) and relevant operational systems.
  • A passion for guest service and a commitment to exceeding expectations.
  • Strong problem-solving and decision-making abilities.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Knowledge of hospitality industry trends and best practices.
  • A degree in Hospitality Management or a related field is preferred.
This is an exciting opportunity for a dedicated hospitality professional to make a significant impact on the success of a premier establishment in **Belfast, Northern Ireland, UK**.
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