What Hotel Operations Jobs are in the United Kingdom?

Warner Leisure Hotels’ Sinah Warren Coastal Hotel on Hayling Island is seeking an Operational Support Team Member to help run day-to-day operations through efficient administration and team support across departments.

You will assist with employee relations, onboarding, finance, uniform, training compliance, and internal communications, reporting to the Cluster Operational Support Coordinator for Sinah Warren and Lakeside.

Accor is seeking an Assistant General Manager for ibis London Greenwich in London to lead operations and drive guest satisfaction. You will work closely with the General Manager to ensure financial performance and brand standard compliance across all departments.

You will champion teamwork, develop staff, and strengthen community relations while delivering on commercial targets in a busy hospitality environment.

Mercure Daventry Court Hotel is seeking an Operations Manager to oversee day-to-day hotel operations and deliver exceptional guest experiences. You will lead a multi-department team, drive revenue, and uphold brand and safety standards in a dynamic hospitality environment.

The role requires strong leadership, financial acumen, and hands-on management, with flexibility to work evenings, weekends, and holidays as needed.

Our client, a well-regarded hotel in Sunderland, Tyne and Wear, UK , is seeking an organized and proactive Hotel Operations Supervisor. This is a key on-site role, responsible for ensuring the smooth day-to-day running of various hotel departments and upholding the highest standards of guest service. You will work closely with the Hotel Manager, overseeing staff performance, managing operational workflows, and contributing to a positive and efficient working environment. The ideal candidate will have a solid background in hotel operations, strong leadership qualities, and a dedication to excellence in hospitality. This position offers a great opportunity to develop your supervisory skills within a dynamic hotel setting and make a tangible impact on guest satisfaction and operational efficiency. Your role is vital in maintaining the hotel's reputation and ensuring guest comfort and satisfaction.

• Supervise daily operations of key hotel departments, including Front Desk, Housekeeping, and potentially Food & Beverage.
• Ensure all staff adhere to hotel policies, procedures, and service standards.
• Assist in scheduling staff to ensure adequate coverage and manage labor costs effectively.
• Handle guest inquiries, concerns, and complaints, ensuring prompt and satisfactory resolution.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.
• Support the training and development of new and existing hotel staff.
• Assist in managing inventory and supplies for operational departments.
• Collaborate with other department heads to ensure seamless service delivery.
• Monitor operational costs and identify opportunities for efficiency improvements.
• Uphold the hotel's commitment to health, safety, and security standards.

• Previous experience in a supervisory role within the hotel industry is essential.
• Strong understanding of hotel operations, including Front Desk, Housekeeping, and F&B.
• Excellent leadership and team management skills.
• Good communication and interpersonal abilities.
• Proficiency in hotel management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• A commitment to providing exceptional guest service.
• Flexibility to work shifts, including weekends and public holidays.
• Valid right to work in the UK.
• Located within easy commuting distance of Sunderland, Tyne and Wear, UK .

• Competitive salary package of 29000 £ per annum.
• On-site role with direct impact on hotel operations.
• Opportunities for career growth within the hospitality sector.
• Staff accommodation may be available.
• Meals on duty and uniform provided.
• Pension scheme contributions.
• Employee discounts on hotel services.
• A supportive team environment dedicated to guest satisfaction.
• Valuable experience in hotel management and supervision.

• Direct and manage the day-to-day operations of all hotel departments to ensure maximum guest satisfaction and operational efficiency.
• Develop and implement strategic plans to achieve departmental and overall hotel objectives.
• Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
• Lead, mentor, and develop a team of department heads and their staff, fostering a culture of high performance and continuous improvement.
• Ensure compliance with all health, safety, and hygiene regulations, maintaining the highest standards across the property.
• Monitor and analyze key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Oversee the guest experience, ensuring service standards are consistently met or exceeded.
• Collaborate with the General Manager and other senior leaders on strategic initiatives and business development.
• Manage vendor relationships and ensure the quality of supplies and services.
• Respond to and resolve operational challenges and guest feedback effectively.

• Minimum of 8 years of progressive experience in hotel operations management, with at least 3 years in a Director-level role.
• Proven track record of successfully managing multiple hotel departments and driving operational excellence.
• Strong financial acumen, including budgeting, P&L management, and cost control.
• Exceptional leadership, communication, and interpersonal skills.
• In-depth knowledge of hotel operations, industry best practices, and relevant legislation.
• Experience with hotel management software and systems.
• Ability to think strategically and make data-driven decisions.
• Strong problem-solving skills and the ability to manage complex situations.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must possess the legal right to work in the **UK**.

• Highly competitive salary and comprehensive bonus structure.
• Opportunity to lead operations at a flagship hotel.
• Significant scope for professional development and career advancement.
• Generous pension scheme and health benefits.
• Employee discounts on hotel stays and F&B.
• Relocation assistance may be considered.
• A dynamic and challenging work environment.
• Direct impact on the success and reputation of the hotel.

Nobu Hotel Portman Square is seeking an experienced Hotel Manager to partner with the General Manager in delivering Nobu’s service excellence and commercial success. You will be a role model for our values, leading with integrity while enhancing guest journeys, F&B experiences and colleague engagement.

You will oversee daily hotel operations across rooms and dining, contribute to strategy, and coach teams to achieve standards, profitability and a strong culture of service.

Head of Hotel Operations

Company: Crafted at Powdermills

Reporting to: Managing Director

Type: Full-Time

We’re hiring people to craft our culture, ethos and success. This role defines how you spend your days, who you spend them with, and what your future looks like. It requires thoughtfulness, empathy and respect, as the challenges, opportunities, quirks, and impact are clearly outlined below.

Crafted is a series of life‑friendly hotels and spaces that offer guests nature, food, wellbeing, craft, people and play. We are set to open several hotels, with the first arriving in summer 2025 at Crafted at Powdermills, East Sussex.

As Head of Hotel Operations you will work closely with the Managing Director, ensuring the seamless running of all departments, delivering exceptional guest experiences at every touchpoint and upholding brand standards across the entire estate.

• Act as Deputy to the Managing Director in their absence.
• Oversee operational departments: Food & Beverage, Kitchen, Events, Front of House, Property/Maintenance.
• Lead and support departmental managers, championing technology to improve guest experience.
• Manage staffing processes for event staff: onboarding, training, development.
• Oversee Health & Safety, Compliance and IT functions.
• Foster a positive work culture that supports engagement, retention and professional growth.
• Oversee maintenance and property management of the 78‑acre estate, including kitchen garden and animals.
• Coordinate weekly and monthly operational team meetings with clear communication and follow‑up.
• Provide reporting to the MD: performance metrics, guest feedback, financial tracking, operational KPIs.
• Support strategic initiatives and guest experience improvements with the MD.
• Develop and maintain Standard Operating Procedures across all operational departments.
• Collaborate with finance on budgeting, forecasting and cost control.
• Identify and implement process improvements to enhance guest experience, team efficiency and profitability.
• Work closely with Sales & Marketing on site visits, VIP guests, trade representatives and new business conversion.
• Drive guest satisfaction: monitor service quality, respond to feedback, manage service recovery.
• Ensure flawless delivery of confirmed events with the Events team.
• Maintain up‑to‑date licensing, insurance and regulatory documents.
• Provide hands‑on operational support during peak periods or where coverage is required.
• Maintain Crafted brand presentation standards across all hotel and grounds areas.

• Proven leadership experience in hotel operations and revenue management.
• Calm and focused under pressure.
• Available to work evenings and weekends.
• Strong business acumen.
• Proactive, practical and highly organised.
• Strong leadership skills to develop and guide a team.
• Strong budget management skills to control costs and optimise resources.
• Ability to manage multiple projects and deadlines in a fast‑paced, dynamic environment.

• Enjoy it : work should be fun; humming, moving with music is welcome.
• Own it : take responsibility for outcomes and improve continuously.
• Improve it : seek feedback, be curious, and grow.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.

Seniority level: Executive

Employment type: Full‑time

Job function: Management and Manufacturing; Industries: Hospitality

Hotel Management and Consulting, Inc. is seeking an experienced Assistant General Manager to lead operations at WoodSpring Suites. This role includes managing guest relations, staff training, and ensuring operational excellence. Ideal candidates have a minimum of 1 year of hotel leadership experience and strong organizational skills.

Join us in our commitment to providing exceptional service and creating a positive working environment. We offer competitive salaries and benefits, with opportunities for career growth.

St. Ermin’s Hotel – Autograph Collection in London is seeking a visible Hotel Manager to oversee daily operations across front office, housekeeping, F&B and guest services, ensuring a consistently outstanding guest experience.

The role requires energetic leadership, strong people management, budgeting and close collaboration with sales to optimise occupancy, rate and guest mix while upholding brand standards and safety.