45,721 Holiday Sales jobs in the United Kingdom
Assistant Holiday Sales Manager
Posted 6 days ago
Job Viewed
Job Description
You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park.
ABOUT THE ROLE:
It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn.
JOB PURPOSE:
Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy.
To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return.
To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence.
To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget.
KEY RESPONSIBILITIES:
- Deliver holiday sales to budget and strive to exceed beyond that.
- Effectively manage a budget for holiday sales and monitor and maintain effective cost controls.
- Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators).
- Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets.
- To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available.
- To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business.
- Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals.
- Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way.
- Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity.
- Ensure the reception team are fully trained and receive regular training updates.
- Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure.
- Provide weekly feedback on out bounding activity to MK team (every Monday)
- Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments.
- Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates.
- Manage staff rotas in line with budgets and business needs.
- Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget.
- Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner.
- Customer complaint handling in line with company procedure.
- Ensure that holiday accommodation meets and exceeds customer expectations.
- Manage owner sublet accounts.
- Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications.
ESSENTIAL SKILLS:
- Fully computer literate with extensive experience of Microsoft Office programmes.
- Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc.
- The ability to communicate information to members of the public on the telephone, in person and in writing.
- A conscientious approach to work with excellent attention to detail.
- Good organisational and office procedure skills.
- Cheerful, confident personality with good customer care skills.
- The ability to remain calm and level-headed in demanding situations.
- Able to work flexible hours at busy times.
- The ability to work as part of a team and independently.
- Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines.
- To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor.
- People management
- Problem solving
- Resilience
- Resource and budget management
- Results – orientated.
- Strategic outlook
- Team working
This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work.
There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break.
If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
Assistant Holiday Sales Manager
Posted 6 days ago
Job Viewed
Job Description
You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park.
ABOUT THE ROLE:
It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn.
JOB PURPOSE:
Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy.
To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return.
To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence.
To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget.
KEY RESPONSIBILITIES:
- Deliver holiday sales to budget and strive to exceed beyond that.
- Effectively manage a budget for holiday sales and monitor and maintain effective cost controls.
- Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators).
- Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets.
- To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available.
- To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business.
- Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals.
- Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way.
- Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity.
- Ensure the reception team are fully trained and receive regular training updates.
- Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure.
- Provide weekly feedback on out bounding activity to MK team (every Monday)
- Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments.
- Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates.
- Manage staff rotas in line with budgets and business needs.
- Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget.
- Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner.
- Customer complaint handling in line with company procedure.
- Ensure that holiday accommodation meets and exceeds customer expectations.
- Manage owner sublet accounts.
- Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications.
ESSENTIAL SKILLS:
- Fully computer literate with extensive experience of Microsoft Office programmes.
- Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc.
- The ability to communicate information to members of the public on the telephone, in person and in writing.
- A conscientious approach to work with excellent attention to detail.
- Good organisational and office procedure skills.
- Cheerful, confident personality with good customer care skills.
- The ability to remain calm and level-headed in demanding situations.
- Able to work flexible hours at busy times.
- The ability to work as part of a team and independently.
- Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines.
- To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor.
- People management
- Problem solving
- Resilience
- Resource and budget management
- Results – orientated.
- Strategic outlook
- Team working
This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work.
There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break.
If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
Holiday Home Sales Consultant
Posted 4 days ago
Job Viewed
Job Description
Job Title: LHoliday Home Sales Consultant
Location: Norfolk
Salary: Up to £30k +commission OTE £75k+
Hours: 40 hrs per wee k as business requires
Duration: Permanent
Imagine working on a 5* lodge park, different to any other. High end, amazing locations, environmental friendly, care about people, service matters!
This position will see you maximising sales and creating lasting memories for holiday home owners. We are looking for an experienced lodge salesperson who is organised, proactive to enhance the sales activity on the park.
This is a fantastic environment and industry to work within. This role will see you working on a beautiful holiday park where service does matter. the ability to deliver a world-class experience to new clients and owners.
You will be expected to:
- Ensure overall profits, success and smooth running of the Holiday Home Sales process
- Maintain high standards of customer service and deliver a world-class experience to all customers.
- Adhere to and promoting the Company Values along with Company best practice and legal compliance.
- Develop and maintain relationships with owners, internal and external customers.
- Resolving customer queries by using a positive approach and putting yourself in the customers’ shoes
- Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
- Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation.
- Build lasting relationships with customers old and new.
Holiday Home Sales Manager
Posted 7 days ago
Job Viewed
Job Description
Job Title: Sales Manager
Location: North West England - Accommodation Available
Salary: £40-50K base- OTE £80K
We have an excellent opportunity for an experienced holiday home sales professional to lead the sales process at a number of large parks in the North of the UK. These are well established parks with an established and successful teams. This role will see you implementing your own processes in order to maximize on sales. The role will see you taking full ownership making your own mark in line with company procedures.
You will have extensive experience on holiday resorts already in control of a number of parks.
Experience of selling lodges and Caravans is a must along with heading up and driving large teams of managers and sales professionals.
Your Role,
- Ensure overall profits, success and smooth running of the Holiday Home Sales process.
- Maintain high standards of customer service and team member effectiveness
- Adhere to and promoting the Company Values along with Company best practice and legal compliance
- Develop and maintain relationships with their team of Sales Managers/Executives along with existing owners, holidaymakers, internal and external customers on all parks.
- Gain feedback from both owners and holidaymakers on the services and facilities provided on park
- Resolving customer queries where needed by using a positive approach and putting yourself in the customers’ shoes.
- Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
- Maintain a continuous positive dialogue with Sales Managers / Executives to ensure the sale of the holiday homes are supported from initial transaction to final delivery and handover including that full and final checks are processed accurately on all relevant documentation.
- Monitor and help proactively resolve after sales complaints to ensure customer satisfaction.
About You,
- Have excellent communication skills.
- Have the ability to work under pressure with good decision-making skills.
- Be of smart appearance and adhere to dress standards.
- Have a professional and outgoing personality.
- Have good IT skills, including knowledge of Excel, Word, and e-mail.
- Experience in a similar role
- Be used to working to systems and processes.
- Always maintain confidentiality.
- Be flexible.
Holiday Home Sales Person
Posted 14 days ago
Job Viewed
Job Description
We are looking for a talented individual who understands the holiday park industry and can build excellent customer relationships. You must be flexible and able to work on weekends and Bank holidays and in return you will have the realistic opportunity to earn up to £75,000 in lodge and caravan sales commission.
As the Sales Executive you will be responsible for achieving a pre-determined holiday home sales target through your drive to generate leads, build relationships with potential new owners by consistently following through on all enquiries and identifying potential upgrades with existing owners. If you are passionate, determined and driven to succeed, this could be the perfect position for you!
- Friendly, confident, and approachable
- Excellent customer service skills
- Outgoing and able to make outgoing calls to warm leads and build rapport with potential customers
- Target Driven
- Experience of working within holiday parks or property sales/lettings sector
- Business and Financial Acumen/Integrity
- Brilliant verbal and written communication skills
- Honest and professional attitude
- Influence and Negotiation skills
- Good planning and organising
- Problem Solving
- Resilience
- Team working
- Results oriented
- Focussed and able to work well on your own
- Computer literate (basic working knowledge of Word and Excel)
- Valid UK driving licence
Holiday Home Sales Person
Posted 15 days ago
Job Viewed
Job Description
As a Sales Person you will have the opportunity to play a vital role in achieving company targets, with the flexibility and autonomy to develop your own sales plan alongside the Selling Sales Manager and you’ll be able to manage centrally provided leads. This group have ‘boutique’ parks and they are proud of the quality and service they deliver; you will be able to translate their unique offer into holiday home sales. In return for your dedication and loyalty, the company will offer you a supportive, collaborative working environment, training, support, progression, and competitive pay, plus a few other perks such as a day off on your birthday.
Purpose of the Role
This role is crucial in helping customers find their perfect holiday home, guiding potential buyers through the decision-
making process, answering questions, and providing information on financing options if needed. You will excel in
developing relationships, negotiating and closing deals to the mutual satisfaction of the guest and the business. This role demands a sales person who understand how to help people buy high value caravans and lodges on boutique parks. Being highly focused, steadfast and optimistic in an environment that can sometimes be high pressure is essential.
The Person
- Previous experience of working in a holiday park environment
- Track record of achieving/exceeding sales targets
- The creativity to develop sales plans to drive leads
- The ability to effectively deal with rejections
- Experience of managing leads to fruition
- Strong focus on service standards
- Willingness work collaboratively with colleagues
- A collaborative approach, working together with park teams for the benefit of guests and owners
- Experience of selling high value units
- Competitive salary and commission package
- 3 times salary life insurance on completion of 6 months’ service
- Employee Assistance Programme
- Cycle to work scheme
- 31 days holiday per year and an additional day off for your birthday
- Long-service recognition scheme and a team member of the month programme
- Team referral bonus.
Holiday Home Sales Advisor
Posted 15 days ago
Job Viewed
Job Description
We have some exciting opportunities for experienced Holiday Home Sales Advisors to join our teams across North Wales.
Responsibilities:
As a Holiday Home Sales Advisor you will be responsible for:
- Proactively generating leads
- Building relationships with potential customers
- Listening to the needs of customers
- Influencing leads and completing sales to meet your communicated sales targets.
Hours
5/7 days per week, inc weekends
£25,000 basic, O.T.E £85,000 plus
The Ideal Candidate
Ability to communicate effectively with guests, colleagues and managers
Dedicated and self-driven to succeed
Be self-motivated, well presented and reliable
Good interpersonal skills
Benefits:
Uncapped commission scheme
Employee discounts
Accommodation available
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Holiday Home Sales Advisor
Posted 15 days ago
Job Viewed
Job Description
- Generous uncapped commission package
- Accommodation available if required for the right candidate
As a Sales Advisor you will be responsible for:
- Proactively generating holiday home sales leads
- Building relationships with potential customers
- Listening to the needs of customers
- Influencing leads and completing caravan and lodge sales to meet your communicated sales targets.
You will receive mentoring and support from your on-park Sales Manager and colleagues. This is an excellent opportunity with huge potential for the right candidate to flourish.
Full Time - Basic £27,000 - £0,000 OTE 5,000
The Ideal Candidate:
Ability to communicate effectively with guests, colleagues and managers
Dedicated and self-driven to succeed
Be self-motivated, well presented and reliable
Good interpersonal skills
Benefits:
Amazing Commission Scheme and Bonus Package
Accommodation available subject to arrangement
If you are competitive Sales Person and feel this is the role for you then please apply today!
Holiday Home Sales Consultant
Posted 4 days ago
Job Viewed
Job Description
Job Title: LHoliday Home Sales Consultant
Location: Norfolk
Salary: Up to £30k +commission OTE £75k+
Hours: 40 hrs per wee k as business requires
Duration: Permanent
Imagine working on a 5* lodge park, different to any other. High end, amazing locations, environmental friendly, care about people, service matters!
This position will see you maximising sales and creating lasting memories for holiday home owners. We are looking for an experienced lodge salesperson who is organised, proactive to enhance the sales activity on the park.
This is a fantastic environment and industry to work within. This role will see you working on a beautiful holiday park where service does matter. the ability to deliver a world-class experience to new clients and owners.
You will be expected to:
- Ensure overall profits, success and smooth running of the Holiday Home Sales process
- Maintain high standards of customer service and deliver a world-class experience to all customers.
- Adhere to and promoting the Company Values along with Company best practice and legal compliance.
- Develop and maintain relationships with owners, internal and external customers.
- Resolving customer queries by using a positive approach and putting yourself in the customers’ shoes
- Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
- Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation.
- Build lasting relationships with customers old and new.
Holiday Home Sales Manager
Posted 7 days ago
Job Viewed
Job Description
Job Title: Sales Manager
Location: North West England - Accommodation Available
Salary: £40-50K base- OTE £80K
We have an excellent opportunity for an experienced holiday home sales professional to lead the sales process at a number of large parks in the North of the UK. These are well established parks with an established and successful teams. This role will see you implementing your own processes in order to maximize on sales. The role will see you taking full ownership making your own mark in line with company procedures.
You will have extensive experience on holiday resorts already in control of a number of parks.
Experience of selling lodges and Caravans is a must along with heading up and driving large teams of managers and sales professionals.
Your Role,
- Ensure overall profits, success and smooth running of the Holiday Home Sales process.
- Maintain high standards of customer service and team member effectiveness
- Adhere to and promoting the Company Values along with Company best practice and legal compliance
- Develop and maintain relationships with their team of Sales Managers/Executives along with existing owners, holidaymakers, internal and external customers on all parks.
- Gain feedback from both owners and holidaymakers on the services and facilities provided on park
- Resolving customer queries where needed by using a positive approach and putting yourself in the customers’ shoes.
- Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
- Maintain a continuous positive dialogue with Sales Managers / Executives to ensure the sale of the holiday homes are supported from initial transaction to final delivery and handover including that full and final checks are processed accurately on all relevant documentation.
- Monitor and help proactively resolve after sales complaints to ensure customer satisfaction.
About You,
- Have excellent communication skills.
- Have the ability to work under pressure with good decision-making skills.
- Be of smart appearance and adhere to dress standards.
- Have a professional and outgoing personality.
- Have good IT skills, including knowledge of Excel, Word, and e-mail.
- Experience in a similar role
- Be used to working to systems and processes.
- Always maintain confidentiality.
- Be flexible.