990 Home Goods jobs in Bury St. Edmunds

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy -whether customers prefer to quote and buy online or speak directly with a friendly expert.

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

• Engage with new and existing clients to understand their unique insurance needs
• Provide bespoke insurance solutions using internal quoting systems
• Convert quotes into sales while prioritising customer satisfaction
• Handle queries, mid-term adjustments, and renewals with care and accuracy
• Collaborate with colleagues to share knowledge and support team success

• A proactive and positive team player
• Adaptable and comfortable in a fast-paced environment
• Eager to learn and develop in the insurance industry
• Customer-focused with strong communication skills
• Tech-savvy and confident using digital tools
• Honest, empathetic, and committed to doing the right thing for the customer

• Salary: 23,500 - 30,000 per annum
• Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
• Location: Near Martlesham, Ipswich
• Culture: Supportive, collaborative, and welcoming team environment

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• Maintaining contact for your assigned clients
• Acting as a key link between teams to deliver excellent service
• Building and maintaining strong client relationships
• Handling service issues per company quality standards
• Retaining and growing existing client accounts
• Logging all client interactions in the CRM system
• Monitoring competitor activity and update CRM
• Supporting with other tasks as needed by the business
• Attending events and promote the company
• Working to performance targets (KPIs)
• Promoting the business internally and externally

• Strong written and verbal communication
• Well organised
• Problem solver, works well under pressure
• Customer service experience
• Used to fast paced, target-driven work

Customer Service Advisor (Clinic Diaries) - Factotum Telephone Answering Service are looking for a Customer Service Advisor (Clinic Diaries) to join them on a permanent basis based in Newmarket, West Suffolk . We will consider job share arrangements for this role.

Why them

Founded in 2003, Factotum has over 20 years of experience as a leading provider of telephone answering services, virtual reception services, and outsourced company reception services across the UK.

Company benefits include:

• Competitive Salary: On offer is a salary of £23,900 (pro-rata for job share) per annum , plus an attendance bonus (pro-rata for job share)
• Holiday: 20 days annual leave plus bank holidays 
• Additional: Employee Benefits package, providing health and wellness support, Flexibility with home working options after training.

About the role:

As a Customer Service Advisor (Clinic Diaries) , you will manage inbound and outbound customer interactions, gather information in line with company policies and GDPR, and book appointments while accurately recording patient data. Your attention to detail and commitment to service excellence will enhance overall customer satisfaction. Working hours for this role are 37.5 per week, Monday – Friday, 8.30am – 5pm.

Main duties and responsibilities:

• Manage inbound and outbound customer interactions via telephone and email, ensuring a seamless experience. 
• Gather essential information while adhering to company policies and GDPR compliance. 
• Schedule appointments efficiently and accurately record patient data using call-taking software. 
• Provide exceptional customer service by actively listening and addressing inquiries with empathy. 
• Collaborate with team members to deliver a consistent and high-quality service standard. 

About you:

As a Customer Service Advisor (Clinic Diaries) , you will have excellent communication and active listening telephony skills, a genuine desire to help others, proficiency with computers and ideally touch typing. Patience, emotional intelligence, and the ability to multitask in a busy environment are essential for connecting effectively with our customers.

If you meet the requirements for the Customer Service Advisor (Clinic Diaries) role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you.

No Recruitment Agencies Please 

Please check your email inbox and spam/junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments.

Additional keywords: Customer Service Advisor, Clinic Diaries, Virtual Receptionist, Call Handling, Clinic Customer Service, Patient Services Coordinator, Appointment Scheduling Specialist, Healthcare Customer Support, Telephone Receptionist, Touch Typing.

INDL

This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Job type: Permanent, Full time

Hours : 40 hours per week, Monday to Friday, 08.30 - 5.00

Benefits: 30 days per annum rising to 23/25 days on length of service including bank holidays, Employee referral scheme, discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies.

Company Overview:

VMS (Fleet Management) Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.  VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds.

We are now actively seeking Customer Service Advisors to be part of our growing team and join a company that continues to expand across the UK.

Responsibilities:

• p>To take incoming calls from our customers in a timely manner

• Manage vehicle defects through the repair process, recording and updating all necessary information and systems

• Ensuring our customers are updated throughout the repair process maintaining a professional manner at all times

• Deal with ongoing vehicle repairs and updating all relevant systems correctly

• Manage all vehicle repairs via telephone and email

• To co-ordinate and escalate repair times with the Team Leader/Operations Manager

• Ensure all daily workload is completed

• Additional Ad-Hoc roles as required by the business.

Personal Qualities:

• Self-Motivated and strive to be the best and succeed in all you do - service level targets inspire you

• A natural communicator, building rapport with our customers to fully understand their needs

• Fast learner and inquisitive

• Passionate about helping others - be it customers or colleagues

• Excellent communication skills, both written and verbal

• Able to deal with ambiguity and change whilst maintaining the tenacity and perseverance required to achieve the required objectives

• Adhere to agreed priorities, procedures and processes

• Able to work to challenging deadlines

• Strong customer focus and service skills

• Team player

If invited to interview, you will need to provide evidence of your right to work in the UK

No Agencies

• Act as the first point of contact for customer enquiries via phone and email.
• Liaise between production, logistics, and warehouse teams to ensure smooth communication and order fulfilment.
• Ensure customers are kept up to date with any updates and changes.
• Sales order processing.
• Day to day office duties - responding to inbound emails, providing quotes, sending invoices and scanning/filing.
• Meeting and greeting visitors, monitoring signing in books, issuing visitors badges.

• Excellent communication skills both written and verbal.
• Confidence when dealing with customers.
• Proficiency in Microsoft Office.
• Previous experience working within a Customer Service role.
• Ability to work under pressure and to meet deadlines.

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

Join Our Team as a Customer Service Executive!

Are you passionate about helping others and making a difference in your community? We're looking for a cheerful and professional Customer Service Executive to join our dynamic team in the public services sector!

Contract Type: Temporary

Location : Breckland, IP25 6JB

Salary : 12.21 per hour
Start Date: September 2, 2025
Working Pattern: Full Time, Monday to Friday - combination of the below hours on a rota

8.30 - 5pm

8.00 - 4.30pm

9.30 - 6pm

What You'll Do:

• Provide outstanding support to our customers
• Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn. Including taking payments and raising worksheets.
• Collaborate with team members to enhance service delivery and promote a positive experience.
• Maintain accurate records and assist in administrative tasks as required.

What We're Looking For:

• Exceptional communication skills, both verbal and written.
• A friendly demeanour that radiates positivity.
• Strong problem-solving abilities and a proactive approach to challenges.
• Previous experience in customer service is a plus but not essential!

Why Join Us?

• Be part of a vibrant and supportive team dedicated to public service.
• Enjoy opportunities for professional growth and development.
• Contribute to making a positive impact in the lives of others in your community.

If you're ready to embark on an exciting journey and make a real difference, we want to hear from you!

Apply Now! Let's create a better tomorrow, together!

We can't wait to welcome you to our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy -whether customers prefer to quote and buy online or speak directly with a friendly expert.

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

• Engage with new and existing clients to understand their unique insurance needs
• Provide bespoke insurance solutions using internal quoting systems
• Convert quotes into sales while prioritising customer satisfaction
• Handle queries, mid-term adjustments, and renewals with care and accuracy
• Collaborate with colleagues to share knowledge and support team success

• A proactive and positive team player
• Adaptable and comfortable in a fast-paced environment
• Eager to learn and develop in the insurance industry
• Customer-focused with strong communication skills
• Tech-savvy and confident using digital tools
• Honest, empathetic, and committed to doing the right thing for the customer

• Salary: 23,500 - 30,000 per annum
• Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
• Location: Near Martlesham, Ipswich
• Culture: Supportive, collaborative, and welcoming team environment

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.