2,194 Hospitality Staff jobs in the United Kingdom

• Weekly pay
• Paid for team nights out
• Fantastic team orientated environment
• Discounted food and drink
• Inhouse pension and life assurance scheme.

• Weekly pay (Every Friday)
• 50% staff discount
• Great location for public transport
• Regular team building events
• Great opportunities to grow career

• Flexible shifts to fit around you
• Free onsite parking
• 28 days paid holiday
• Brilliant company pension scheme
• Part of a great team
• Paid social events for you and your workmates

• Weekly Pay
• A fantastic work culture that supports your personal growth
• Up to 50% in-house discount
• Industry leading annual leave, maternity and paternity leave
• High street store discounts
• Paid team bonding events

• Flexible shifts to fit around you
• Free onsite parking
• 28 days paid holiday
• Brilliant company pension scheme
• Part of a great team
• Paid social events for you and your workmates

• Weekly pay (Every Friday)
• 50% staff discount
• Great location for public transport
• Regular team building events
• Great opportunities to grow career

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Provide detailed information about catering packages, menu options, and event services.
• Assist customers with booking reservations, managing inquiries, and processing orders.
• Troubleshoot and resolve customer issues, complaints, and concerns efficiently and empathetically.
• Upsell additional services and products where appropriate, based on customer needs.
• Maintain accurate customer records and interaction logs in the CRM system.
• Collaborate with internal teams (e.g., event planners, kitchen staff) to ensure seamless service delivery.
• Gather customer feedback and report on common issues or trends to management.
• Adhere to company policies and procedures to ensure consistent service quality.
• Contribute to team goals and objectives, striving for excellent customer satisfaction ratings.
• Handle administrative tasks related to customer accounts and bookings.
• Proactively identify opportunities to improve the customer journey and service offerings.

• Previous experience in customer service, hospitality, or a related field is highly desirable.
• Excellent communication, listening, and interpersonal skills.
• Strong problem-solving abilities and a calm, patient demeanor.
• Proficiency in using computer systems, CRM software, and standard office applications.
• Ability to work independently and manage time effectively in a remote setting.
• A dedicated home office setup with a reliable high-speed internet connection and a quiet workspace.
• Comfortable making and receiving phone calls and engaging in written communication.
• A proactive approach to learning about our services and products.
• Ability to work flexible hours, potentially including evenings and weekends, as required by business needs.
• A genuine passion for providing outstanding customer service.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: 5 out of 7 days

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1909/ / /BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Position; Hospitality staff
Location; COWLEY, OXFORD
Salary; 12.21 PER HOUR

We require hospitality staff to work for our client based in Cowley, Oxford , working within their bar & concourse team within the football hospitality sector

Shift times will vary dependent on kick off times but will be between 4-5 hours a shift

Main responsibilities;

• Serving food and drink to customers within the stadium
• taking money
• fulfilling customers orders
• working as a team to ensure smooth operation on a game day

Required;

• Positive and self motivated with a 'can-do' attitude
• Attention to detail is of high importance as you will be required to follow work instructions and ensure orders are completed
• You will need to have a good understanding of written and spoken English and be able to work with computers.

Commutable locations;

Banbury, Kidlington, Bicester, Aylesbury, Oxford, Wallingford, Abingdon

Key words;

Hospitality, waiting, kitchen staff, events

INDWARE

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.