666 Hospitality Staff jobs in Peterborough

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2708/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Title: Customer Service Administrator

Location: Fulbourn, Cambridgeshire CB21 5ET

Salary: 28,000 per annum

Job Type: Full time, Permanent

Working Hours: Mon - Friday 9am - 5.30pm

About the Company:

S&B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. Our core purpose is to "Feed the nation and be a place where everyone can reach their full potential".

We have just been awarded the Investors In People standard and are embarking on a new era to attain Silver with our ultimate goal Platinum. In order to do this, we need people that are willing to drive our Goals and Ambitions and continually improve and develop themselves as individuals, with our full support.

We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative).

We have been trading for over 100 years and have a great heritage. Come and join us - it's a great place to work!

About the role:

We are looking to employ Customer Service Administrators to join our Supply Chain team in our Cambridgeshire office, reporting to the Supply Chain Manager. Please note that training will need to take place in Orpington, Kent.

Key Responsibilities Include:

• Order receipt, processing and fulfilment
• Communication with customers
• System administration for customer orders (JDE)
• Planning and co-ordination with 3rd party transport and warehousing suppliers
• Liaison with production sites and suppliers to align with customer requirements
• Liaising with commercial functions

About you:

Qualification, Skills & Experience:

• Great communication skills
• Customer service / supply chain experience preferably within a food manufacturing environment
• Experience working with Logistics and Warehousing suppliers
• Experience in ERP systems, JDE preferred
• Managing EDI orders
• Microsoft office suite
• Able to prioritise tasks

Benefits:

• Cycle to Work Scheme available
• Pension
• Life Assurance
• 20 days increasing by 1 day per year to max 25 (plus bank holidays)
• Free onsite car park

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience of: Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Food Manufacturing Administrator, Customer Service Executive may also be considered for this role.

Fluent German Speaker?

Enjoy Working From Home ?

Enjoy working with customers ?

Then this opportunity Customer Care Advisor role is for you!

This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care Advisor that want to work for a unique company with lovely, kind and generous people. The Customer Care Advisor provide excellent customer service to the customer network by building relationships, resolving queries on a wide variety of topics and processing orders and changes. The German Customer Care Advisor is the first contact point and the role is to truly represent the values and principles of customer service.

German Customer Care Advisor Key Responsibilities:

Answer customer queries and process incoming customer requests via phone and email

Receive and make outgoing phone calls to German customers

Proactively develop relationships where possible, building opportunities with both new and existing customers

Ensure a proactive, flexible and positive approach at all times when handling customer requests.

Key Attributes of the Customer Care Advisor

Must be fluent in both oral and written English and German.

Excellent communication skills with both internal & external customers.

Able to build good relationships at all levels with a positive and flexible approach.

Able to work a rotating 5 week shift pattern

Key Benefits for the Customer Care Advisor

Rewarding salary packages Contributory pension scheme of up to 6%

Free nutritional and personal care products at work

Opportunity to flex holiday

Gym membership discounts - Contributory hospital and health cash plan

Discounts at leading brands and retailers - Eye care vouchers

Relocation support package for anyone located 50 miles or more from the office.

Cycle2Work scheme

Life assurance

This Customer Care Advisor role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at their St Neots Cambridgeshire office. You will also need to attend the office for induction training for the first week, accommodation will be provided for this training.

Fluent German Speaker?

Enjoy Working From Home ?

Enjoy working with customers ?

Then this opportunity Customer Care Advisor role is for you!

This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care Advisor that want to work for a unique company with lovely, kind and generous people. The Customer Care Advisor provide excellent customer service to the customer network by building relationships, resolving queries on a wide variety of topics and processing orders and changes. The German Customer Care Advisor is the first contact point and the role is to truly represent the values and principles of customer service.

German Customer Care Advisor Key Responsibilities:

Answer customer queries and process incoming customer requests via phone and email

Receive and make outgoing phone calls to German customers

Proactively develop relationships where possible, building opportunities with both new and existing customers

Ensure a proactive, flexible and positive approach at all times when handling customer requests.

Key Attributes of the Customer Care Advisor

Must be fluent in both oral and written English and German.

Excellent communication skills with both internal & external customers.

Able to build good relationships at all levels with a positive and flexible approach.

Able to work a rotating 5 week shift pattern

Key Benefits for the Customer Care Advisor

Rewarding salary packages Contributory pension scheme of up to 6%

Free nutritional and personal care products at work

Opportunity to flex holiday

Gym membership discounts - Contributory hospital and health cash plan

Discounts at leading brands and retailers - Eye care vouchers

Relocation support package for anyone located 50 miles or more from the office.

Cycle2Work scheme

Life assurance

This Customer Care Advisor role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at their St Neots Cambridgeshire office. You will also need to attend the office for induction training for the first week, accommodation will be provided for this training.

Fluent German Speaker?

Enjoy Working From Home ?

Enjoy working with customers ?

Then this opportunity Customer Care Advisor role is for you!

This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care Advisor that want to work for a unique company with lovely, kind and generous people. The Customer Care Advisor provide excellent customer service to the customer network by building relationships, resolving queries on a wide variety of topics and processing orders and changes. The German Customer Care Advisor is the first contact point and the role is to truly represent the values and principles of customer service.

German Customer Care Advisor Key Responsibilities:

Answer customer queries and process incoming customer requests via phone and email

Receive and make outgoing phone calls to German customers

Proactively develop relationships where possible, building opportunities with both new and existing customers

Ensure a proactive, flexible and positive approach at all times when handling customer requests.

Key Attributes of the Customer Care Advisor

Must be fluent in both oral and written English and German.

Excellent communication skills with both internal & external customers.

Able to build good relationships at all levels with a positive and flexible approach.

Able to work a rotating 5 week shift pattern

Key Benefits for the Customer Care Advisor

Rewarding salary packages Contributory pension scheme of up to 6%

Free nutritional and personal care products at work

Opportunity to flex holiday

Gym membership discounts - Contributory hospital and health cash plan

Discounts at leading brands and retailers - Eye care vouchers

Relocation support package for anyone located 50 miles or more from the office.

Cycle2Work scheme

Life assurance

This Customer Care Advisor role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at their St Neots Cambridgeshire office. You will also need to attend the office for induction training for the first week, accommodation will be provided for this training.

• Respond to customer inquiries via phone, email in a timely and professional manner.
• Resolve transport-related queries, including tracking shipments, updating delivery
• schedules, and addressing issues with logistics.
• Handle a variety of customer queries, from general product questions to complaints and feedback.
• Maintain accurate records of all customer interactions in our database.
• Collaborate with other departments to resolve complex issues and improve overall customer experience.
• Identify and escalate high-priority issues to management when necessary.

• Prior experience in a customer service role is highly desirable.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a calm, patient demeanour.
• Ability to multitask and manage time effectively in a fast-paced environment
• Proficiency with computer systems and a good understanding of CRM software.
• A positive attitude and a genuine desire to help others.

Customer Service Coordinator - Your Next Career Move!

Are you a customer service superstar ready for a new challenge? We have an outstanding opportunity for a dedicated and organised Customer Service Coordinator to join a fast-growing supplier to the consturction industry in Kettering. This is an exciting role for a proactive individual with a passion for providing first-class support and a desire to grow within a business.

This isn't just an administrative job; it's a vital position where you will be at the heart of the business, ensuring every customer interaction is smooth and efficient. You will be responsible for a wide range of duties that directly impact customer satisfaction and the company's success.

What You'll Be Doing

• Order Management: Process all orders accurately, manage stock levels, and coordinate with the sales, dispatch, and purchasing teams to ensure timely project delivery.
li>Customer Liaison: Act as the first point of contact for all after-sales queries and communications, providing exceptional service to both internal colleagues and external customers.
• Problem Solving: Investigate and resolve customer complaints promptly and efficiently, ensuring a satisfactory outcome for everyone involved.
• Process Improvement: Continuously monitor and evaluate the customer service function, identifying areas for improvement to ensure the business operates at its best.
• Reporting: Maintain and report on key customer service metrics (KPIs) to provide valuable insights.

What We're Looking For

We are seeking a methodical and positive individual with a flexible approach and a can-do attitude.

• Skills: You must have a structured approach to tasks, excellent telephone manner, and strong written communication skills.
• Attributes: You need to be able to manage multiple tasks under pressure and have a genuine desire to deliver best practice customer service.
• Proficiency: You should be proficient in Microsoft Word and Excel.

What's on Offer?

• Competitive Salary and a generous pension scheme.
• Work-Life Balance: 25 days annual leave, plus all bank holidays, a Christmas shutdown , and an extra day off for your birthday.
• Convenience: On-site, free parking.
• Location & Hours: This is a full-time, office-based role in Kettering, North Northants

If you are a talented professional with a commitment to excellence and a desire to grow your career, apply now to join an exciting, fast-paced team environment.