What Jobs are available for Hospitality Staff in Peterborough?
Showing 28 Hospitality Staff jobs in Peterborough
Customer Service Advisor
Posted 5 days ago
Job Viewed
Job Description
Customer Service Advisor
Peterborough
Temporary contract (2-3 months)
£12.98 / £27,000 FTE
Hybrid working - 2 days from home
Full-time, Sunday to Thursday
Impact are looking for a confident and capable Customer Service Advisor to support our client through their peak period. This is a temporary contract, to start immediately and run through to the New Year. If you have strong written communication skills, a calm approach to problem solving and previous experience in a customer-focused role, this could be a great fit for you.
You will be handling email-based enquiries, resolving escalated issues, and working closely with internal teams and third parties to keep things running smoothly.
The job:
- Manage customer service inboxes, responding to enquiries within SLAs and response timeframes.
- Deal with escalated issues such as missing delivery, payment issues, refunds.
- Help with daily, weekly and monthly reports.
- Work with third party contact centre to ensure processes and guidelines are adhered to.
- Work with supply chain and other internal business teams to review processes and enhance customer experience.
What we need from you:
- Experience in a customer-focused role.
- Excellent written communication as the role is mostly email-based.
- Good IT skills, preferably experience using a CRM system such as Salesforce, and MS Excel.
- Good administration and organisation skills.
Other details:
- Hybrid working - 3 days in office, 2 days WFH
- Full-time hours: 8.30am - 5pm (30-minute paid break, 30-minute unpaid break), 40 total. Sunday to Thursday
- Successful candidates must be available for immediate interview & start.
Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR.
Please note, due to the high volumes of applications received only shortlisted candidates will be contacted within 72 hours of application. Thank you
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Hospitality - Host/Hostess
Posted 5 days ago
Job Viewed
Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Is this job a match or a miss?
Hospitality - Host/Hostess
Posted 5 days ago
Job Viewed
Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Is this job a match or a miss?
Hospitality - Host/Hostess
Posted 2 days ago
Job Viewed
Job Description
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be
Is this job a match or a miss?
Hospitality - Host/Hostess
Posted 10 days ago
Job Viewed
Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Is this job a match or a miss?
Customer Service
Posted 3 days ago
Job Viewed
Job Description
Customer Service Advisor
Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm
Immediate start
Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.
About the Role
As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.
Key Responsibilities
- Process and manage customer orders with accuracy and timeliness.
- Communicate effectively with depot staff to ensure delivery expectations are met.
- Build and maintain strong relationships with customers and suppliers.
- Investigate and resolve customer and supplier enquiries and complaints.
- Support continuous improvement initiatives to enhance service delivery.
- Maintain accurate data entry across internal systems and reports.
- Generate customer KPI reports and compile data for invoicing.
- Ensure compliance with Health & Safety policies.
Ideal Candidate Profile
- Excellent written and verbal communication skills.
- Ability to empathise with customers and resolve disputes calmly.
- Strong organisational and time management skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Analytical mindset with good numeracy and financial awareness.
- Professional, confident, and collaborative approach.
What’s in it for You?
- Competitive salary and stable working hours.
- Opportunity to work with a supportive and forward-thinking team.
- A role where your input and ideas for improvement are genuinely valued.
Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.
INDKTT
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Customer Service Assistant
Posted today
Job Viewed
Job Description
Permanent role
Up to 32,000pa
Hours: 9am - 5pm or 8am - 4pm daily
Location: North Cambs with 4 days in the office and 1 from home (5 days in the office initially)
Key duties:
- Prepare, issue and follow up on quotations and orders
- Coordinate haulage services and purchasing of goods
- Handle customer complaints professionally
- Maintain accurate customer data within CRM systems
- Stay informed on product and market developments
Your skills/experience:
- Minimum of 1 years customer service or sales admin experience
- Excellent communication, organisation and problem solving skills
Interested? Please forward your CV today.
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Customer Service Administrator
Posted today
Job Viewed
Job Description
Customer Service Administrator
Rushden, Northamptonshire NN10
£26,725 per annum
Hours: 9am – 5pm, Monday to Friday
Commutable from Kettering, Northampton, Wellingborough
Permanent Office based role
Are you a proactive and detail-oriented individual with a passion for delivering excellent customer service? Hawk 3 Talent Solutions are recruiting for a Customer Services Administrator to join our dynamic company based in Rushden, Northamptonshire
In this role, you’ll be the key link between our customers and internal teams, ensuring smooth order processing, prompt issue resolution, and clear communication. Reporting to the Sales Manager, you’ll help drive customer satisfaction and support business efficiency
Key Responsibilities:
- Manage customer orders and forecasts with accuracy and timeliness.
- Handle customer enquiries via phone and email professionally.
- Resolve customer issues on first contact whenever possible.
- Maintain accurate system data and remove obsolete information.
- Support the external sales team with administrative and logistical tasks.
- Liaise with technical, sales, and production teams to provide updates.
- Build strong relationships with customers and internal teams.
- Identify cross-selling and upselling opportunities.
- Prepare reports and forecasts as needed.
- Contribute to continuous improvement initiatives.
What We’re Looking For:
- Experience in a fast-paced office or customer service environment.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong attention to detail and data entry accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage workload under pressure.
- A positive, can-do attitude and eagerness to learn.
Experience in manufacturing or distribution is desirable but not essential.
Benefits
- Onsite Parking
- Pension
- Plus other
If you would like to apply for the role of Customer Service Administrator then please email your CV to (url removed) or call Deb on (phone number removed)
Closing date is Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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Customer Service Apprenticeship
Posted today
Job Viewed
Job Description
Our client strives to improve customers quality of life at home through their exceptional brands, high-class products, and effective solutions. They are home to both globally established Appliance Brands* , such as Bosch, Siemens, Gaggenau and Neff and they offer consumers digital services and sustainable solutions to improve their daily lives.
A fantastic opportunity to work for a prestigious company utilising your customer service skills, as part of your role you will be, handling customer enquiries via incoming and outgoing telephone calls and booking service visits, selling of repair plans, extended warranties and accessories where appropriate, an exciting and varied role.
Key responsibilities:
· Handling customer enquiries via incoming and outgoing telephone calls and booking service visits.
· Ownership of customer enquiries and follow through to completion.
· Promoting products and services with the aim of generating income for the business and improving customer loyalty.
· Selling of repair plans, extended warranties and accessories where appropriate.
· Meeting agreed targets set
Person specification:
The apprentice will be required to work with a high level of customer service and be flexible in their approach to their role. The company place great importance on meeting targets set by working as part of a team, comprising regular attendance, punctuality and professionalism. This will be underpinned by on-the-job training for products and policies and full support for a Level 2 Apprenticeship in Customer Service and Functional Skills (if needed)
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Customer Service Advisors
Posted 4 days ago
Job Viewed
Job Description
Job Title; Customer Service Advisor
Key Skills; Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound
Salary; 12.21 per hour
Shift; Various shifts available, Monday - Saturday 8:00am - 8:00pm Sunday 10:00am - 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 - 40 per week
Location; Oakham
Commutable from; Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham
The Benefits;
- Great working environment
- Free Car Parking
- Hybrid working offered once permanent offer made
- Training and development opportunities
- Fantastic Canteen facilities
- Possible overtime available
We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful manufacture and distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.
The Role;
- Answering all incoming calls
- Processing orders via phone and internet
- Data input
- Resolving customers queries
- Working to set procedures, targets and Health & Safety Guidelines
Our Ideal Candidate;
- Computer literate
- Good telephone manner
- Work to tight deadlines
- Attention to detail
- Work within a team environment
- Previous experience would be an advantage within any customer service sector
- Potentially suitable for students during their term break
If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.
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